Recent Posts by Brian Puga

Is it integrated? That’s always the first question I get asked when talking about the Kitchen Display System in our cloud-based Oracle MICROS Simphony POS system for restaurants. Those of you with kids may be familiar with a movie about a scientist who is always creating these Frankenstein inventions, much to the chagrin of his poor little town. Eventually, after many, many flops, he accidentally creates a machine that causes food to rain down from the sky. Of course, this...

There was a revolution. When it was over, point of sale, or POS, had wiped out electronic cash registers.  After a few decades with your restaurant POS system, could you imagine not having it?  Of course not, because if the kitchen is the heart and soul of a restaurant, then the POS is its nervous system. Ok, that’s definitely not the sexiest way I’ve ever described POS, but it is accurate. Your POS communicates orders to the kitchen, processes transactions, and reports them....

Back in 1991, 16-year-old me was slinging hot dogs in a major theme park in California. It was a small place with five windows. We did not have kitchen display systems; we didn’t even have printers in our kitchen. Everything was verbal. The grill cook made the hot dogs and would send them out to us with chili and mustard, and if there was an exception – say someone wanted a chili dog with no mustard – we called it out to him. We did pretty good business, but just around the...