Recent Posts by Bill Jacobs

NOTE:  This blog post is one in a series of blogs covering various sub-topics within the "Extending Oracle Fusion SaaS with OCI" topic area. For an introduction to this topic and a listing of other articles in the series, refer to "Extending Oracle Fusion SaaS with OCI - Introduction" Overview Developing software, and getting it deployed to enterprise systems, can be a real challenge.  First and foremost is the need to have checks and validations in place to ensure that what...

NOTE:  This blog post is one in a series of blogs covering various sub-topics within the "Extending Oracle Fusion SaaS with OCI" topic area. For an introduction to this topic and a listing of other articles in the series, refer to "Extending Oracle Fusion SaaS with OCI - Introduction". Overview The pace of Oracle Cloud Infrastructure’s (OCI’s) evolution as a mature, full-featured, enterprise-ready cloud platform has been breathtaking.  OCI's variety and coverage of what...

Make Sure Email Sourced from Oracle SaaS Applications Gets to Recipient Inboxes Note:  In order not to overload references to the customer persona, which could possibly confuse readers, in the discussion below I use the word “subscriber” to refer to an organization that has subscribed to Oracle Fusion SaaS (aka Oracle’s cloud customer), while I use the word “customer” to refer to subscribers’ customers, who in fact are the entities being managed within the SaaS applications....

A Checklist for Success with TLS Why We Need This Despite the full feature sets and capabilities that Oracle builds into their software-as-a-service (SaaS) cloud applications, there are still going to be occasional customers with business requirements that cannot be satisfied solely with a single SaaS subscription.  In these cases, it is possible to extend SaaS products by building integrations with other SaaS products, platform-as-a-service (PaaS) components, and/or...

Overview Customer Relationship Management (CRM) software, now referred to more often as Customer Experience (CX) software, tends to be customized or extended more often than HCM, ERP, or SCM applications.  The reason:  enterprise business processes in the customer experience realm tend to be non-standard and more diverse across organizations.  With wide diversity, it is impossible for CX software applications in their out-of-the-box (OOTB) states to support organizations’...

Know Which Versions of TLS are Supported in Recent Java Versions NOTE:  A more comprehensive examination of TLS and what to examine when setting up web service integrations in Oracle Cloud Saas extensions has been published.  See Transport Layer Security (TLS) and Web Service Connections in SaaS Integrations In the twenty-plus years of the Internet’s interaction with the Secure Sockets Layer (SSL) and Transport Level Security (TLS) protocols, there have been some rough patches....

Cautionary Details on Delete Trigger Behavior with TCA Objects Developers and technically-inclined users who have ever needed to extend Oracle Sales Cloud are probably familiar with Application Composer (known as App Composer to its friends) -- the built-in, browser-based collection of tools that makes it possible to extend Sales Cloud safely without requiring a level of system access that would be inconsistent with and unsafe for the cloud infrastructure. Likewise, many who...

Introduction In Part 1 of this post (http://www.ateam-oracle.com/development-patterns-in-oracle-sales-cloud-application-composer-part-1), we used the experiences of three tradespersons – a plumber, a carpenter, and an electrician – to make the case that planning is critical before building or remodeling a house. During their brief hypothetical conversation while working on a job site, they convinced each other that formal planning, normally executed in building construction...

Global Functions and Object Trigger Functions -- What Goes Where   Introduction Overheard the other day while walking by a new home construction site: Electrician speaking to carpenter: “I wish I didn’t have to follow these house plans. It would be much easier if I could put some of the outlets and light switches somewhere else. And have you seen where they want me to put the main circuit box? It’s crazy. What was this architect thinking?” Carpenter, replying: “Quit your...