I have been part of the Oracle SOA Support team since 2008. Before joining Oracle, I was a Software Developer for 15 years. I earned my degree in Computer Engineering from the Universidad Simon Bolivar in Venezuela. I came to the US in 1992 and received my Master Degree in Software Engineering from Monmouth University. Started my career at Oracle providing technical support for SOA 10g. Now I'm part of the SOA Proactive Support team. My passion is to empower customers to be self sufficient by making sure they are educated in best practices, troubleshooting and product features.
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