Recent Posts by Amber Leith

Much of the magic of food and beverage comes from in-person dining experiences. And while in-person dining will look different for a while, that doesn’t mean you can’t plan ahead. COVID-19 caused the food and beverage industry to shutdown overnight, with businesses suddenly disconnected from their customers. With many businesses hoping to re-open their doors in 2021, business owners will need a strategy for getting customers in the door. Customer loyalty programs are an easy...

The next few months will certainly unfold unlike any holiday season we can remember. “Staying in is the new going out” has gone from clever meme to stark reality. But even if we can’t participate in our favorite holiday traditions (Thanksgiving Eve reunions, epic Black Friday shopping trips, office holiday parties or ringing in the New Year #IRL) consumers want to make an impact on their community and the restaurant industry. We’ve seen a real and focused effort to keep local...

This week we hosted hundreds of customers and partners from around the world during our first Virtual Connect event. To be honest, when we came up with the idea late last summer, we didn’t really know what to expect. With a surge in work from home scenarios, would our customers be motivated to attend a fully digital event? Could we curate an experience that was flexible without sacrificing substance? After some quick deliberation we decided to give it a shot, with the primary...

This is an excerpt from an article featured on Oracle Connect. View the full article here. When Maryland’s stay-at-home order was announced in March, Market Street Public House in Denton, Maryland shut down, and owners Michelle and Brian Tyler weren’t sure they’d ever open up again. Like any great Irish pub, the Public House was all about bringing people together, so the Tylers had never thought much about offering takeout. “We didn't really know staff-wise how we would do it....

According to Restaurant.org, nearly three decades of restaurant jobs were lost during peak stay-at-home orders in the United States alone. In the April jobs report, the Bureau of Labor Statistics (BLS) reported that restaurants had “suffered far more job losses than any other industry.” The total for April, a staggering 5.5. million jobs in April, on a seasonally-adjusted basis. Fast forward to summer and on through the fall, jobs have been steadily added with leisure and...

In honor and recognition of World Food Day 2020, which celebrates the founding of the Food and Agriculture Organization of the United Nations, we curated our most popular and relevant blogs focused on improving safety and reducing waste, through better inventory management, supply chain analytics and more. Whether you’re pursuing a zero-waste initiative as a moral imperative, or your business is striving for better margin performance, data is at the center of the equation....

This is a syndicated post, view the original post authored by Oracle Food and Beverage SVP and GM Simon de Montfort Walker here As restaurants reopen, they are re-entering a market that is tenuous and uncertain. Operators are looking for new ways to preserve and grow their business, while simultaneously providing customers an enjoyable experience. Brands such as MINA Group have to rethink their operating model. Over the course of the last few months, they have tested multiple...