Resolved Vista Upgrade Error 80070103

Follow up from here.

After getting bounced around between Microsoft Tech Support and MSDN Tech Support (seem to be separate entities) and collecting almost 5 different toll-free numbers for them, I finally resolved the error with help from a very talented and patient MSDN Tech Support professional.

Basically, the machine had two partitions - one using Windows XP and other Linux. And somehow the Linux partition was coming out as the primary active partition. So every time I was trying to install Vista, whether from within XP or boot from DVD, it was trying to look for an empty space on this partition. And of course it was not able to find any space because this file system is not NTFS. Now when I look at the error message again, it makes sense. But can't the installation process find out that there are multiple partitions, one of them using NTFS, and then provide that information ?

With tech support help, I resolved the issue by deleting and formatting both the partitions. Another way to resolve this was to set Windows XP as the active partition following these instructions.

I almost lost faith in Microsoft Tech Support but this one talented individual helped me restore it.

Technorati: windows Vista XP microsoft

Comments:

what if you have a second windows vista ultimate next to your home premium... And they are both NTFS?
(and it is only the last update very time that won't install?)

Posted by andries on August 15, 2007 at 02:22 AM PDT #

One of the partitions has to be primary partition, isnt' it ?

Posted by Arun Gupta on August 15, 2007 at 02:32 AM PDT #

As an added comment to this thread, I have Vista Home Premium on an new Core 2 Duo Hewlett Packard machine. Vista is the original factory installation.
There have been constant crashes (about 35 so far) and update patches (about 40 so far) from Microsoft for Vista alone. During the last update, one of the five patches failed to install for some reason. The reason given for the failure was good old "Error 80070103"...
whatever the hell that means.
This cryptic number even applies to regular system updates and is not limited to operating system overhauls, apparently. Maybe error 80070103 means "Don't you feel like a fool for spending big money on our idiotic software?"
Unfortunately for us, Microsoft still hasn't gotten around to making the software work RIGHT, let alone tell us what's wrong with it's own software in a SIMPLE manner. It's obviously confusing and useless to even the advanced user to refer to a useless, cryptic, time wasting error number and Microsoft wants it that way. Now why would that be?

Posted by Vistaisbuggy on September 26, 2007 at 03:09 PM PDT #

hOW CAN i GET A HOLD OF THIS GUY, PHONE, EMAIL. HE REALLY GIVES LOWDOWN ON WHAT GOING ON, NOT THAT I KNOW WHAT HE IS TALKING ABOUT. THANKS RAY

Posted by RAYMOND PRIDDY on October 25, 2007 at 11:01 PM PDT #

Nice in theory...BUT....
I have a dual core processor running Windows Vista Home Premium...without a Linux in sight....and it STILL comes up with error 80070103.
From my (sadly) numerous experiences of this: The error appears associated with an inability in Vista to reconcile new hardware and new network(s), particularly when Microsoft .NET Framework Service Pack 1 is involved. Microsoft's own attempts to upgrade this has fallen over 5 times in a row (with no user involvement). It's one mistake to release an Operating System prematurely. To leave the user floundering to find your answers for you is another. Bad taste from lack of support comes back in declined sales, Microsoft! Get busy.
Me? A garden and a few buds makes a whole lot more sense.....

Posted by Owen B Geary on December 08, 2007 at 07:51 PM PST #

That's why I switched to the new 24" iMac. It Just Works.

Posted by Bill on December 22, 2007 at 09:29 AM PST #

spare us from your cackintosh dribble

Posted by frankO on January 16, 2008 at 03:17 AM PST #

hey i have just recently installed a second 8600 gt in sli and this is i beleive wat is giving me the error it wont let me intall a driver update for the second 8600 gt pls help

Posted by Joel Peyton on February 20, 2008 at 08:33 AM PST #

A tech came to the house and replaced
a Westell 6100 modem with a Westell 6100F duel modem. He thought I had Windows XP and was doing stuff in the comand prompt. Howver, Windows update says error 80070103. It also states Update failed. Online, Microsoft says the best is driver is updated for this. How come it will not install the 6100F. It works but the data light keeps blinking. I have Windows Vista
Home Premium what do I do?? Not
so good on computer.

Thanks
Maureen
Windows Vista Home Premium.

Posted by Maureen Crews on August 31, 2008 at 09:34 AM PDT #

Framework Service Pack 1 is involved. Microsoft's own attempts to upgrade this has fallen over 5 times in a row (with no user involvement). It's one mistake to release an Operating System prematurely. To leave the user floundering to find your answers for you is another. Bad taste from lack of support comes back in declined sales, Microsoft! Get busy.

Posted by BATTERY on November 27, 2008 at 08:55 AM PST #

You really should post the toll free numbers. I couldnt tell you how useful that would be as a lot of us get the run around and not a single tech support guy out there from microsoft will help us. All we do is run around in the microsoft website and get nothing to really help us. Or worse yet, we get sent to the 'forums where users help other users'. THATS BS. Users go there to complain or find answers, not to help other users. Just a way to give free support from the community that doesnt know much more then the rest of us.

Posted by guest on November 05, 2011 at 08:12 AM PDT #

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Arun Gupta is a technology enthusiast, a passionate runner, author, and a community guy who works for Oracle Corp.


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