Netflix Phone Number

I find it weird that Netflix do not have their phone number listed on website in case you want to talk with an actual human being. I finally found it here after Googling. The number is listed below for convenience:

1-888-638-3549 or 1-888-NET-FLIX, Mon-Fri, 6am - 7pm PT

This number was posted a year ago and there are lots of readers who have complained with their number not listed. I'm thinking of switching to BlockBuster Total Access because of the additional convenience to exchange in store.

Technorati: Netflix Blockbuster Movies

Comments:

I have also experienced problems with locating a telephone number for Netflix on their website due to problems with logging in as I frequently have difficulty with remembering my ID and/or password. I, too, may drop Netlix and go to Blockbuster.

Posted by Linda K Butler on April 30, 2007 at 04:37 AM PDT #

I can't return the movie I didn't receive. I did return the other one. I would like my acct. cleared. Thank you. Sarah Plaskoff

Posted by Sarah Plaskoff on May 10, 2007 at 07:50 AM PDT #

We have been having problems with getting into Netflix. A movie has been returned to you recently, which you received and another one is to arrive here today. Our account is up to date as we know you are charging our credit card account. Could you please get this straightened out? I have enjoyed your service for sometime now and would hate to not be a member any more. Thanks. Lee J. Woods also Jim Woods 4355 Rose Lane Concord, CA 94518 Phone: 925-686-1623 Anything we have done recently requires a new password which isn't right as you already have one for us. Perhaps you could send it to us again? In other words, what's going on? Thanks for your input and correction.

Posted by Lee Woods on July 03, 2007 at 05:42 AM PDT #

I just became a member of Netflix(about an hour ago)and now I can't even access their website! The site still has me logged in, but it's frozen or something. Nothing happens when I click on anything and I can't even log out!

Posted by Tracy on August 04, 2007 at 07:33 AM PDT #

its in the help center, the HELP center, just where you would probably find it.Do most websites have a conveniently posted #, NO, no they dont.

Posted by guest on January 29, 2008 at 08:02 AM PST #

Netflix isn't the only company who isn't posting their number. I have found trouble with several other companies and found a site that helps with this problem. CompanyDigits.com lists phone numbers, fax numbers, and websites for most any company I've needed to find. Hope this helps someone else as they helped me.

Mark

Posted by Mark Green on May 04, 2008 at 11:33 AM PDT #

What amazes me is that I never went to the site and was charged. When I went to the site to find a number to correct this, there was no number to find \*visably.\*

Companies that depend only on email and website as a way to do business tend to make me think that they are up to no good.

There should always be a number and a visable street address for someone to address their concerns immediately. Not just an email.

Posted by Andrea on July 23, 2008 at 01:05 AM PDT #

netflix sucks as bad as blockbuster i mean wtf i havent seen a movie from them in over 10 days unreal ill ditch netflix just like i did blockbuster paying for nuthin bull crap oh yeh wheres my friggin creds

Posted by jesse on August 15, 2008 at 02:00 AM PDT #

i was charged by netflix even i never went to their web page!!! so horable that i couldnt even cancel that...

Posted by velyana on August 18, 2008 at 09:49 AM PDT #

big help!
thx

Posted by r roney on August 31, 2008 at 11:35 AM PDT #

I wanted to thank you for the phone number information. They charged my account for movies that were returned and I have not been able to reach them. Thanks to you giving the number, this will be taken care of.

Posted by Peggi on September 02, 2008 at 11:58 PM PDT #

Thanks for posting Netflix phone number. I attempted to suspend my account as the website gave this option to avoid canceling. I was needing to trim my budget but was billed anyway. That is when I attempted to find a phone number for Netflix. I'm sure it keeps their cost down not having a call center or even an email responce center but they have lost me as a customer. I'm sure I'm not the only one. I'm guessing that lost customers don't show up on there spread sheets.

Posted by Michael on January 11, 2009 at 07:50 AM PST #

Haven't been able to find their phone number for months. They don't list it on their website...on purpose...and when I finally got ahold of them by phone (after much research) they refused to give me back $ for months when I could not log in or get movies. Very rude customer service. Finally I just cancelled this stupid service!! Just a scam!! Thanks for the number!!

Posted by reta on February 28, 2009 at 03:39 PM PST #

I like Netflex, but and though I'd be able to get it but turns out I can't;I do hope to play the watch now DVD's although.
Thank You
dennis.thompson80@yahoo.com

Posted by dennis A Thompson on March 04, 2009 at 02:45 AM PST #

I too have looked everywhere for a telephone number for Netflix. I have been a customer for two years and suddenly I have been asked for a password which I do not have. Thanks for giving me the phone number where I can talk to somebody about what is happening.

Posted by Patricia on April 01, 2009 at 02:39 AM PDT #

i agree. very disappointing. thank you for this info

Posted by b on April 22, 2009 at 01:41 AM PDT #

Netflix has been banging my card off and on for years now. I have called them and AMX, over and over again.

It is realyy becoming a pain.

Next move is to our Attorney General.

Posted by Barton McLane on May 10, 2009 at 03:13 AM PDT #

dont remember e mail or password

Posted by angie vecchio on May 19, 2009 at 11:06 AM PDT #

Thanks for posting phone number! Just wanted to cancel. Tried it and didn't like it - nothing but trouble!

Posted by Lisa on June 29, 2009 at 12:51 AM PDT #

I have now tried both blockbuster and netflix online movie rentals. Sadly, blockbusters dvds are more scratched than netflix and even thoughs are awful.
DVDs are just bad news. I miss VHS.

Posted by Brooke Autumn on August 09, 2009 at 02:10 PM PDT #

The phone number is on the site and has been the entire time. Ive been a member for 2 years and have had absolutely no problems, aside from the USPS breaking discs in route from the site, and when that has happened I report it and have a new disc sent the next day. I receive new releases every Wednesday and Netflix has movies Blockbuster would never touch, which is why I ditched BB. You people are just fucking idiots.

Posted by guest on August 09, 2009 at 02:28 PM PDT #

The phone number is on the site and has been the entire time. Ive been a member for 2 years and have had absolutely no problems, aside from the USPS breaking discs in route from the site, and when that has happened I report it and have a new disc sent the next day. I receive new releases every Wednesday and Netflix has movies Blockbuster would never touch, which is why I ditched BB. You people are just fucking idiots.

Posted by benny on August 09, 2009 at 02:30 PM PDT #

I have a fairly large TV. Flat screen 37", but in many cases I can't get the entire picture on the screen. This is especially bad because both my wife and I have hearing problems, and we need the sub-titles. We get the first line of the sub-title, but if there is a second line, it is not on the screen. I have tried everything I know to reduce the size of the picture without success. Examples: "Shogun" and more recently, "Sense and sensability."

Can you help?

Posted by Clarence Nelson on August 22, 2009 at 03:21 PM PDT #

I would like to access my act.but NO GO.
JUST BECAUSE I HAVENT USED ACT.FOR
A FEW WEEKS DID YOU THINK I DIED ?

Posted by TOM MOFFITT on September 11, 2009 at 03:25 PM PDT #

I misplaced or lost a movie and was able to contact Netflix quickly and easily. I was advised I could purchase the movie for $14.00 and if I EVER found the movie I would be reimbursed. The customer service agent was extremely helpful and friendly and I have never had any problems getting my movies quickly. I am very happy with Netflix and plan to continue to use them for a long long time!!! :--}

Posted by Nancy Castaneda on October 09, 2009 at 03:39 AM PDT #

I received a movie yesterday 12/16 2009 that I did not order I don't even have an account with Netflix but I will try to return it...Also I also got notice from my credit card that there was a charge on my card from Netflix that of course I did not made So what 's going on with this company

Posted by Barbara Thompson on December 17, 2009 at 08:50 AM PST #

For the last 2 days I've been unable to access my acct w/Netflix. I get a screen that tells me I have to enable first party cookies. I've done exactly as they instructed, but I still can't access my account. What's up with that? Glad you listed their phone number so that I can call them Monday.

Posted by Marcella Gizel on December 18, 2009 at 11:32 AM PST #

For the last 2 days I've been unable to access my acct w/Netflix. I get a screen that tells me I have to enable first party cookies. I've done exactly as they instructed, but I still can't access my account. What's up with that? Glad you listed their phone number so that I can call them Monday.

Posted by Marcella Gizel on December 18, 2009 at 11:34 AM PST #

I guess, judging fron the comments, that I am in a minority. I LOVE Netflix. I have been with them as a client for almost a year and have never had a single problem. I had their 800 number immediately and was treated beautifully when I phoned them. I HATE computers and only use mine for e-mail and Netflix, but never have trouble with the Netflix website (though I have trouble with just about every other website.

Posted by John Pascale on January 08, 2010 at 10:40 AM PST #

I just sign on and received my first movie today...guess what...not the one I picked...never heard of it...if this is what I can expect, then I will cancelmy order and credit card...please help me! Thank you
nancy wilson

Posted by nancy wilson on January 20, 2010 at 08:31 AM PST #

They have got me twice-1st time I cancelled online, and they said you have tocall to cancell--this was 4 years ago..they provided the #. But this time is UNBELIEVEABLE they have been debiting my card for $8.99 per WEEK!!! I didn't realize because it is my 'fun' card--I only looked at the statement online, because there was a different issue. THEY ARE SCAMS--JUST LIKE GUTHY-RENKER, THEY DO THE PROACTIVE AND 4 OTHER CO. SCAMS--EVEN WHEN YOU REFUSE DELIVERY, THEY STILL DEBIT YOUR ACCOUNT:(
We should always work together-- because no one else will!!!!

Posted by FRANCIE BENZ on October 10, 2010 at 09:27 AM PDT #

I have been a member of Netflix for over 3 years now and wouldn't change for anything in the world. I have a Roku box now also which plays my "play instantly" Netflix movies right on my TV whenever I want. I think Netflix is a very well run company and I have no complaints.

Posted by Lori on October 21, 2010 at 04:49 AM PDT #

I find Netflex a very satisfying program.

Posted by guest on October 30, 2010 at 10:34 AM PDT #

I've been trying to hook up to netflix for two days. I wasn't told I needed a apple tv box total 138.00 HDMI .cable 68.00 needed router no. from telus 1 hr 20 min waiting.pass word to acess internet asked why I would want to do this I was told telus would not be pleased.I think if netflix set out a list of what we would need before we start it would help US and YOUR buisness wold inprove immensley??? I have just tried to phone net flix ,we are closed for the day VERY POOR CUSTERMOR RELATIONS???? 188 638 3549. 188 638 3549 . 188 638 3549 I've read comments very discourging TAKE SOME AND RESPECT FOR US AND YOUR COmPANY?????

Posted by scotty on February 11, 2011 at 11:30 AM PST #

I keep getting movies I haven't ordered plus I am being cha4rged 14.99/mo and the going rate is 8.99/mo. Pklease credit my account for the differece of the past two years. Thank you

Posted by Eugene F Check on March 09, 2011 at 08:55 AM PST #

I love you but - I continually get the wrong movies - what is happening ? How can I improve/talk to a rep?. Richard 415-415-461-9255

Posted by richard watson on March 12, 2011 at 03:40 AM PST #

playstation network is down and i want to cancle my net flix but i can get anyone

Posted by clinton burgess on April 26, 2011 at 02:24 AM PDT #

IF NETFLIX DON'T START GIVING ME A BETTER SELECTION OF MOVIES THEN I WILL TAKE MY BUSINESS SOMEWHERE ELSE. FOR THE PAST THREE MONTHS ALL THEY HAVE OFFERED ME IS VERY, VERY OLD MOVIES- (FROM THE 1940s and50s).THAT'S RIDICULOUS!!!!!!!

Posted by guest on May 23, 2011 at 01:00 PM PDT #

Thank you so much for helping. Netflex has increased
my monthly rate without me knowing about it. Please
tell them to improve on their service and stop trying
to earn extra money from customers.

Posted by Joan Sillman on October 24, 2011 at 09:21 AM PDT #

they need to tell us wut to do so we can follow it

Posted by guest on November 20, 2011 at 08:33 AM PST #

I'm still paying every month. Don't order often. Tried to order Atari this morning (3/31/12) and you don't "recognize" me. I've liked Netflix and have never lost or even been late in returning a film. Find me in your system. I've been there for a few years.

Posted by Bettye Hoffman on March 31, 2012 at 03:46 AM PDT #

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Arun Gupta is a technology enthusiast, a passionate runner, author, and a community guy who works for Oracle Corp.


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