Customers frustrated with Oracle's maintenance and support prices - GlassFish & MySQL can offer relief


Here are some quotes from a recent article talking about Oracle's maintenance and support fees:

Before Oracle acquired BEA earlier this year, the company charged 18% to 20% for support and maintenance. Oracle increased those fees to meet its own structure and also raised list prices on most BEA products.

That didn't sit well.

and


One Java-centric VAR, who spoke on the condition of anonymity, said some of his BEA WebLogic customers are moving to alternative application servers just to get away from Oracle.

and

"What company comes in this climate and not only jacks up prices but support prices as well?" asked one frustrated BEA customer, who spoke on the condition of anonymity.

and

"Many SAP and Oracle customers intend to push back their maintenance fees," he said. "Customers seek an option to just pay for tax and compliance updates without paying for future innovation. They are willing to pay for future modules when that time comes. If they can't access such options, they would prefer third party options like Rimini Street for Oracle [E-Business Suite] and SAP's applications."

Have you been bitten by Oracle's price raise ?

Interested in an industry-grade, highly performant, feature-rich, and open source alternative ?

GlassFish and MySQL together provide an excellent choice - give it a try!

Technorati: glassfish mysql opensource sun oracle
Comments:

The assertion is ridiculous. In the last two years, we very nearly began a migration from MySQL to Oracle because of the absurd pricing of MySQL's enterprise offering. That the cost of licensing MySQL complete with monitoring suite in order to gain access to faux instrumentation that's native in Oracle approaches (and in fact exceeds in some cases) Oracle's licensing costs is offensive and discussions with MySQL's sales force and sales management put us off even further.

Furthermore, a MySQL Enterprise license is good for one year. You're really riding this premise on the back of Oracle's 22% recurring cost while MySQL's recurring cost is 100%? Really?

The decision to charge a recurring $5K for monitoring with no option to unbundle support has cost MySQL a lot of money from our organization.

Posted by Mike on March 24, 2009 at 01:52 AM PDT #

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Arun Gupta is a technology enthusiast, a passionate runner, author, and a community guy who works for Oracle Corp.


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