Monday Jul 20, 2015

Why Oracle ERP Cloud? by Terrance Wampler

Terrance Wampler (pictured left), vice president of Oracle ERP Cloud Strategy and Product Development, explains why the cloud is so appealing and how Oracle’s leading ERP cloud solution is a clear choice for business operations.

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Tuesday Jun 30, 2015

July 8th: Overhead Door Corporation HCM Cloud Customer Forum

We live in a world where personal reviews and recommendations are king. We like to know what others think of a product or service before we make our final decision. That's exactly what you get with Oracle's Customer Forums, which makes them so popular and valuable. Larry Freed, CIO at Overhead Door Corporation, will talk about his company's expectations of, and experience with, Oracle HCM Cloud on Wednesday, July 8, 2015. Get the details and join us!

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Thursday Apr 17, 2014

The Art Of Easy: Easy Decisions For Complex Problems (Part 3 of 6)

A Guest Post by  Heike Lorenz, Director of Global Product Marketing, Policy Automation

We continue with “The Art of Easy” blog series, compliments of an extended Oracle Service Cloud team. The series is about making it easy to deliver great customer service experiences, time and time again. In this third post, Heike Lorenz, Director of Global Product Marketing, Policy Automation, writes about automating service policies to ensure that the correct decisions are being applied to the right people. The goal is to nurture the trusted relationships with customers during complex decision-making processes. Oracle Service Cloud can make that happen in a confident, compliant and cost-effective way.

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Wednesday Apr 02, 2014

The Art of Easy: Make It Easy To Deliver Great Customer Service Experiences (Part 1 of 6)

A Guest Post by JP Saunders, Product Strategist for Oracle CX Service offerings

Modern Customer Service is helping businesses to differentiate and grow in today’s competitive market. Why? Because your success gets accelerated when you take care of the people who make you successful. Modern Customer Service is about just that, taking care of your customers, and your people that support them. To do that, you need to make it EASY to deliver great experiences, time and time again.

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