A Guest Post by Oracle's Bertrand Dussert (pictured left), who serves as HR transformation and technology advisor to Oracle's executive clients, primarly at large global companies with complex HR service delivery needs.
Over the past decade, well more than half of large organizations have
rolled out some sort of HR transformation program. The exact number is
closer to two thirds of the very largest global firms that have adopted
some flavor of globalized / centralized HR service delivery and
governance in that timeframe These efforts initially started with a
desire to create scale and consistency in the HR function, as well as
improve the overall economics of HR.
Many of these initiatives
included the establishment of shared service capabilities that were
either managed in house or outsourced to HRO providers. When fully
implemented, a number of these initiatives delivered cost / transaction
improvements of 15-20 percent, and sometimes, considerably more when
manager and employee self-service tools were first leveraged.