Tuesday Jun 07, 2016

June 28: Inspirage—Oracle ERP and Sales Clouds Customer Forum

Join us for another Oracle Customer Reference Forum on June 28, 2016, at 9:00 a.m. PDT. 

Del Clark, Chief Financial Officer at Inspirage, will talk about Inspirage’s business drivers to implement Oracle ERP Cloud and Oracle Sales Cloud. Get details of the content and a registration link for this live Forum.

Monday Jun 06, 2016

June 23: Credit Acceptance Corporation—Oracle Sales Cloud Customer Forum

Join us for an Oracle Sales Cloud Customer Reference Forum on Thursday, June 23, 2016, at 8:00 a.m. PT / 11:00 a.m. ET.

Noah Kotch, SVP of IT of Credit Acceptance Corporation will talk about the company's desire to transform its sales organization to leverage a standardized approach and marketing organization to procure high-value leads. Register now to attend the live Forum and learn more about Credit Acceptance Corporation’s experience with Oracle Sales Cloud.

Sunday May 08, 2016

Join Oracle Service Cloud Customer Mazda at ICMI Contact Center Expo 2016

Mazda's Yvonnne Burkhouse, IT director applications development (pictured left), will speak May 12 at the ICMI Contact Center Expo 2016.

Mazda, a Japanese automaker, is an Oracle Service Cloud customer. Burkhouse will present "Driving Beyond Loyalty and Exceptional Customer Engagement Center Experiences at Mazda."

[Read More]

Wednesday May 04, 2016

Enjoy these Snappy Video Clips from Oracle's Modern Customer Experience

In this post, we present the good work of the video team working the CX conference in Las Vegas last week. They captured several smiling, confident analysts and industry professionals who had plenty to to say about the importance of customer experience and the role Oracle is playing with its end-to-end solution.

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Want to grow your revenue? Ask our CEO how …

Oracle's co-CEO Mark Hurd (pictured left) packed a punch when he delivered his smart macroeconomics lesson at the Modern CX Experience in Las Vegas last week. CEOs, who need to prove themselves fast, often turn to misguided measures to deliver desired earnings results. Mark reminded them that success lies with their existing customers. It’s all about the customer experience.

[Read More]

Thursday Sep 10, 2015

October 7: The SSI Group Oracle Sales Cloud Customer Reference Forum

This forum features Oracle Sales Cloud in the Healthcare industry. The SSI Group leads the healthcare industry in claims management technology, EDI platforms, and networking. SSI's CFO will tell you about their success implementing Oracle Sales Cloud and how it has transformed their business.

The date for this forum is October 7, 2015. Get more details and get yourself registered.

[Read More]

September 24: Henry Schein Animal Health Oracle Sales Cloud Customer Reference Forum

Henry Schein Animal Health is in the Life Sciences industry. The company's president, Jerry Savage, wants to tell you about their success implementing Oracle Sales Cloud and Marketing Cloud and how the solutions have transformed their business.

Join us on Thursday, September 24, 2015.

[Read More]

Oracle Consulting at OpenWorld 2015

A Guest Post by Wendy Leslie (pictured left), Director, Oracle Consulting

Consider adding a few Oracle Consulting sessions or demos to your schedule during OpenWorld, October 25-29, 2015, in San Francisco. You will hear customers talk about how they are leveraging Oracle Consulting for faster adoption and return on investment to help them succeed across the Oracle stack. You will also hear the leading practice insight that only Oracle Consulting can provide.

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Wednesday Sep 02, 2015

Bigger Than Ever―Oracle’s Commerce Solutions at OpenWorld 2015

A Guest Post by Jeri Kelley (avatar to the left), Senior Principal Product Manager, Oracle

Oracle's Jeri Kelley wants you to know there are a lot of great reasons for Oracle Commerce customers to attend OpenWorld in San Francisco. She’s compiled a summary of sessions, demos, networking opportunities, and customer and partner appearances planned for October 25-29, 2015. The conference is all about staying competitive in the commerce market.

[Read More]

Tuesday Aug 25, 2015

Oracle Sales Cloud is a Dynamic Force at Oracle OpenWorld 2015

A Guest Post by Michael Richter (pictured left), Director of Product Management, Oracle

This post kicks off a series of articles about what’s happening with Oracle Applications Cloud at OpenWorld, October 25-29. Starting with Oracle Sales Cloud, Michael Richter (pictured left) put together a preview of sessions, speakers, product demos, and panels. It’s all happening at CX headquarters in Moscone West. Read the details and then register to attend.

[Read More]

Latest Oracle Service Cloud Product Release Powers Impactful Community Self-Service Experiences

A Guest Post by David Vap (pictured left), Group Vice President, Product Development, Oracle

Have a problem with a product or service? According to a Nielsen report, one in three of us will contact a company through social channels rather than by phone or email. GVP David Vap (pictured left), product development, explains why the latest release of Oracle Service and Social Clouds is going to be very attractive to those of you who want to provide a positive and unified customer experience.

[Read More]

Tuesday Aug 18, 2015

Oracle Social Cloud Expands Twitter Partnership to Enable Better Social Service and Customer Experiences

A Guest Post by Group Vice President Meg Bear (pictured left), Oracle Social Cloud

“In today’s competitive digital landscape, you’re compared to the most responsive companies on the web, not just your natural competitor,” said GVP Meg Bear (pictured left), Oracle Social Cloud. Oracle is taking social service capabilities to a new level and making it easier for companies to keep track of what their customers are saying and to respond quickly and appropriately.

[Read More]

Tuesday Jun 23, 2015

LinkedIn, Oracle Service Cloud Customer, Wins Gartner & 1to1 Media Award

A Guest Post by Vice President Stephen Fioretti, (pictured left) Oracle Service Cloud

Hot off the press! Premier analyst research firm Gartner and 1to1 Media named LinkedIn, an Oracle Service Cloud customer, a Gold winner for the 2015 Gartner & 1to1 Media Customer Experience Excellence Awards. Check out and share how LinkedIn uses Oracle Service Cloud to put ‘members first’ and deliver business results. Those results include decreasing response times and increasing customer satisfaction.

[Read More]

Tuesday Apr 21, 2015

Productivity—A Priority for Every Business Leader

The business leaders who attended Oracle CloudWorld in India surprised Oracle's Caesar Peter, Senior Director, CX Sales Applications Group (pictured left). The event coincided with the new financial year so he expected the main conversations to be about higher sales budgets and the economy. Instead these execs were talking about something of much more value and relevance.

[Read More]

Tuesday Mar 03, 2015

Top 10 Reasons to Attend the Modern Sales Experience

A Guest Post by Emily Creech, Oracle Product Marketing Manager

Brought to you by Oracle, this Modern Sales Experience conference will be in Las Vegas on March 31 – April 2, 2015. This event will draw a prestigious group of thought leaders and innovative companies in the areas of Sales and Customer Experience. In this post, Emily Creech, (pictured left) Oracle product marketing manager, sketches out what’s planned with her top ten list. Register now! 

[Read More]
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