Monday Jul 18, 2016

CX Sales—It’s all about Modern Selling at Oracle OpenWorld 2016

A Guest Post by Michael Richter, Director of Product Management, Oracle (pictured left)

This post kicks off a series of articles about what’s happening with Oracle Applications Cloud at Oracle OpenWorld, September 18-22. In this post, Michael Richter gives us a preview of the CX Sales Track. It’s all happening at CX headquarters in Moscone West.

Read the details and then register to attend.

[Read More]

Tuesday Jul 05, 2016

Hollander Adds New Channel, Goes Direct to Consumers Fast With Oracle Commerce Cloud

Headquartered in Boca Raton, Florida, Hollander Sleep Products is the largest bed pillow and mattress pad manufacturer in North America. The company also has major distribution agreements across North America with brands including Beautyrest, Ralph Lauren, and Nautica, among others.

Hollander has been very successful in the B2B space, manufacturing and marketing its in-house brand Live Comfortably. It also has done very well distributing other company’s products to retailers. But, as you know, retail and distributor businesses have been under great pressure in recent years. So in 2015, the company looked to expand its business model and take its in-house brand Live Comfortably direct to consumers—but it had no direct, consumer retail/commerce experience. To accomplish its goal, Hollander teamed up with Oracle and put Oracle Commerce Cloud to work. Listen to the story from these two Hollander executives:

Friday Jul 01, 2016

August 3: American Tower International—Oracle HCM Cloud Customer Forum

At this Oracle HCM Cloud Customer Forum, Tom Coleman, VP, Compensation, Benefits and HR Technology and Lorri Davy, Director, HR Technology from American Tower will discuss why American Tower decided to move its HR system from Oracle E-Business Suite on-premises to the Oracle HCM Cloud. They will talk about how this move is transforming the business for American Tower's 3,400 employees in 13 countries around the world.

Register now to attend the live Forum on Wednesday, August 3, 2016, at 9:00 a.m. PDT and learn more about American Tower International’s experience with Oracle HCM Cloud.

Tuesday Jun 07, 2016

June 29: MoneyGram International—Oracle HCM Cloud Customer Forum

Join us for an Oracle HCM Cloud Customer Forum call on Wednesday, June 29, 2016 at 9:00 am PDT.

Paula Peacher, Senior Director, Global Payroll and HRIS at MoneyGram International will discuss why MoneyGram decided to streamline its recruitment process and employee’s access to data, align employee execution with corporate strategy, and improve HR regulatory compliance. Register now to attend the live Forum and learn more about MoneyGram International’s experience with Oracle HCM Cloud.

[Read More]

June 28: Inspirage—Oracle ERP and Sales Clouds Customer Forum

Join us for another Oracle Customer Reference Forum on June 28, 2016, at 9:00 a.m. PDT. 

Del Clark, Chief Financial Officer at Inspirage, will talk about Inspirage’s business drivers to implement Oracle ERP Cloud and Oracle Sales Cloud. Get details of the content and a registration link for this live Forum.

“Why 'Fast Follower' Is Yesterday's Tech And Business Strategy”

In the past, being first to innovate, adopt, or change was just too risky. Better to let others work the bugs out and learn from their mistakes. However, Oracle's Rob Preston, Editorial Director (pictured left), states in his Forbes article that companies can't afford to follow. Every organization needs to be a pioneer and invest in the "tools, infrastructure, processes, and talent" to create a steady flow of innovation.

[Read More]

Monday Jun 06, 2016

June 23: Credit Acceptance Corporation—Oracle Sales Cloud Customer Forum

Join us for an Oracle Sales Cloud Customer Reference Forum on Thursday, June 23, 2016, at 8:00 a.m. PT / 11:00 a.m. ET.

Noah Kotch, SVP of IT of Credit Acceptance Corporation will talk about the company's desire to transform its sales organization to leverage a standardized approach and marketing organization to procure high-value leads. Register now to attend the live Forum and learn more about Credit Acceptance Corporation’s experience with Oracle Sales Cloud.

Wednesday Jun 01, 2016

Give Employees More Reasons to Stick Around

A Guest Post by Andy Campbell, HCM strategic director (pictured left)

Despite the race for talent, many companies are still confident they can fill critical roles with internal candidates. However, nearly one-third (28%) of employees who responded to a Mercer survey plan to leave their current job in the next 12 months. Andy Campbell, HCM strategic director (pictured left), connects the dots for businesses with a strategy to keep their best talent on board.

[Read More]

Sunday May 15, 2016

Looking for Nominees for the 2016 Oracle Sustainability Innovation Awards

Nominations are due June 7 for the 2016 Oracle Sustainability Innovation Awards. These awards are given to select customers and their partners who use any Oracle product to help with their sustainability initiatives—improving their operational efficiency while reducing their environmental footprint.

Oracle's Jeff Henley and Jon Chorley will present these global awards at a special executive session at Oracle OpenWorld in San Francisco.

[Read More]

Monday May 09, 2016

Oracle Field Service Cloud Announces Significant, End-to-End Upgrade

Oracle issued an announcement last week trumpeting its latest Field Service Cloud release. This release delivers comprehensive enhancements from mobility to ease of use. It gives companies the ability to more easily connect field service technicians to the back-office tools and resources they need to complete their work in the field. Organizations can now power more connected customer service experiences, faster response times, and reduced service delivery costs.

If you have questions, contact Christine Friscic, Oracle product manager (pictured left), at christine.friscic@oracle.com.

Sunday May 08, 2016

Join Oracle Service Cloud Customer Mazda at ICMI Contact Center Expo 2016

Mazda's Yvonnne Burkhouse, IT director applications development (pictured left), will speak May 12 at the ICMI Contact Center Expo 2016.

Mazda, a Japanese automaker, is an Oracle Service Cloud customer. Burkhouse will present "Driving Beyond Loyalty and Exceptional Customer Engagement Center Experiences at Mazda."

[Read More]

Wednesday May 04, 2016

Enjoy these Snappy Video Clips from Oracle's Modern Customer Experience

In this post, we present the good work of the video team working the CX conference in Las Vegas last week. They captured several smiling, confident analysts and industry professionals who had plenty to to say about the importance of customer experience and the role Oracle is playing with its end-to-end solution.

[Read More]

Want to grow your revenue? Ask our CEO how …

Oracle's co-CEO Mark Hurd (pictured left) packed a punch when he delivered his smart macroeconomics lesson at the Modern CX Experience in Las Vegas last week. CEOs, who need to prove themselves fast, often turn to misguided measures to deliver desired earnings results. Mark reminded them that success lies with their existing customers. It’s all about the customer experience.

[Read More]

Wednesday Apr 20, 2016

5 Reasons to Take a New Look at Oracle ERP Cloud

Is your finance team spending its time collecting data, updating spreadsheets, and developing reports? If so, it's probably just keeping score for you rather than changing the game. To change the game, your team needs modern technology so it can do value-added work. Oracle VP Terrance Wampler, Financials Product Strategy (pictured left), presents five reasons why nearly two thousand companies around the world have chosen Oracle ERP Cloud―and why you should too.

[Read More]

Thursday Apr 14, 2016

The Art & Science of HR—Chicago Style!

Oracle HCM World is not a technology conference, and as a keynote speaker last week, Mark Hurd did not talk about technology. IT and the cloud were backdrops for discussions about finding, growing, and paying people, engaging employees, and managing the HR business. Natalia Rachelson, Oracle Cloud Applications (pictured left), says that this is the stuff that “lingers long after the event is over.”[Read More]
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