Thursday Oct 11, 2012

Cloud Apps News @#OOW12

All eyes were on Oracle this past week and the news cycle was in full swing. What better time to make some key announcements that were guaranteed to create buzz ... and so we did. The name of the game was Cloud!  Here are the key Cloud announcements for Apps, which included Fusion Tap that enables mobility across all Cloud Apps, Oracle HCM customer momentum in the Cloud, and our very first Oracle ERP Cloud Services customer.

[Read More]

Friday Sep 21, 2012

A "First" at Oracle OpenWorld

The Oracle Music Festival is a first at OpenWorld this year, but the “first” that Adam May is talking about is having Fusion CRM customers at the conference in San Francisco. Last year they were planning their strategies and mapping out their new release uptakes. This year they’re live on Fusion CRM and deriving real benefits from the product. Watch for them! They’ll be the ones who have people waiting in line to talk to them.[Read More]

Wednesday Jun 20, 2012

The “Customer” Experience Revolution is Here

The Experience Revolution is here, and we are going to explore and celebrate our new customer experience ventures and strategy in an extraordinary way. In true Oracle fashion, we are hosting an exceptional event, bringing together customer experience advocates, visionaries and practitioners to discover and define Oracle’s Customer Experience vision.

The Experience Revolution is best described as today’s era of the empowered consumer. For those of us who work with customers on a daily basis, we know that the modern consumer demands fast, accurate, consistent information across all communication channels. And if they don’t like the services received can easily take to social channels to voice disapproval. For this reason, organizations today operate in an environment where traditional methods of differentiation are less effective and customer experience has become the primary driver of business value.

[Read More]

Wednesday May 23, 2012

Embracing Mobile

Isn’t it amazing how much mobility and mobile technologies have evolved since the days Palm bought Handspring. That was back in 2003. Today, it’s hard to imagine running our business or personal lives without the capabilities and conveniences of a mobile device. Our mobile ‘friends’ have become a way of life – and we expect a lot from them, as do our customers. It is not enough to simply display a traditional ERP application on a smartphone or a tablet. Customers expect and want more.[Read More]

Thursday Apr 05, 2012

"Why We Chose Fusion CRM" by Vikas Bhambri, Managing Partner, The Athene Group

Vikas Bhambri, Managing Partner, The Athene Group, Shares His Firm's Fusion CRM Experience.[Read More]

Wednesday Mar 21, 2012

Beyond Chatting: What ‘Social’ Means for CRM

Steve Diamond, Senior Director, Outbound Product Management, Oracle, talks about the essence of sales force collaboration and explores the concept of purposeful social networking.[Read More]

Thursday May 26, 2011

June 1st Webcast Preview: Fusion CRM, Cognizant and an Email from a Friend

Yesterday I received the below email invitation from a friend and former co-worker who has moved on from Oracle to lead IT for a good-sized health sciences company in the San Francisco Bay Area.

Attached to the invitation was a very brief note: “Is this your handiwork?”

I was happy to see the note for two reasons:

  1. I’m always glad to hear from my buddy…and he usually has a humorous spin to any interaction
  2. I was glad to see that the word is getting out about the next webcast in the Inside Fusion Applications series

My friend’s company is a Cognizant client, so the Cognizant folks are working hard to make sure everyone knows about the upcoming webcast on June 1st. However, this is a great opportunity even if you’re not a Cognizant client. To prepare for the webcast we met recently with Philip Philippides, Director and Practice Leader, Customer Solution Practice, Cognizant Technology Solutions and Timothy Blank, Director – Oracle CRM Practice Lead, Cognizant Technology Solutions.

Hot Topics

Philip and Timothy, who complement one another with a combination of strategy experience and technical detail, have graciously volunteered to sit down and walk us through their experiences as a Fusion Applications Co-Development partner. This includes not only their perspective on what Cognizant has done in helping create Fusion Applications solutions (including their work with Fusion CRM set-up and migration, sure to be a hot topic on June 1 with the IT crowd) but also the trends that are forcing organizations, like my friend’s, to re-consider strategic topics such as:

  • Changing user dynamics and demands—including sales people and end-customers
  • A re-definition of value creation—a focus on doing what you do best, and partnering for the rest
  • Increasing mobility requirements and how to harness social computing
  • And more…

 We’re very happy with how this series has come together. If the preparation calls we have had with Cognizant are any indication of how the webcast on will turn out on June 1st I think you’ll be pleased.

3rd Party Perspective + Insider Access + A Hot Topic

=

Wednesday, June 1st 10am Pacific

A Tip on Registration

Do register today. If you’re unable to attend I do recommend you register anyway. You’ll miss the chance to participate in the live Q&A session but you’ll automatically receive a follow-up email providing you with access to the on demand version.

We hope to see you there.

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Get digestible, daily updates on Oracle's Applications Strategy, including the latest on Oracle Fusion Applications: www.facebook.com/OracleApps

Wednesday May 18, 2011

Hear from Oracle Fusion Applications Insiders

Since Oracle OpenWorld 2010  a lot of information about Oracle Fusion Applications has been shared with Oracle customers, partners and the world at large. Given the stage of Oracle Fusion Applications in their lifecycle it makes sense that much of the perspective shared to-date has been from Oracle. As Oracle has been in a position to share more of the story with more people you’ll start to hear it from different places—and different perspectives, like the Oracle ACE Program.

Now, there’s an opportunity to hear from a set of people who have actually been working on Oracle Fusion Applications—and are technically “outsiders” with an outside-Oracle point-of-view. Enter the Inside Oracle Fusion Applications: Partner Insights on Oracle’s Next-Generation Applications Webcast Series. Oracle Fusion Applications co-development partners Infosys, Wipro and Cognizant have demonstrated the highest levels of business strategy, functional application domain knowledge and technical architecture expertise. Their involvement in the development and roll-out of Oracle Fusion Applications and participation in this webcast series promises to give you an insider's view into the future of business applications.

Hear About:

- How this select group of partners was involved in the development of Oracle’s Next-Generation Applications

- Their perspective on the overall strategy and key features of different Fusion Applications product families—from Human Capital Management to Customer Relationship Management and Financials

- Key business inflection points that are changing the marketplace today and how you can use Fusion Applications to address them

- Key resources, tools and technology solutions that have been developed to help you adopt Oracle Fusion Applications

- Recommendations for when and how to evaluate a transition to Oracle Fusion Applications

- Pointers to additional resources where you can learn more

Why This Is Relevant:

- Oracle Fusion Applications is a component of Oracle’s overall applications strategy, designed to work in concert with and add strategic value to your existing investments 

-  Beginning now, starting to develop your roadmap today will give you the most flexibility and options—whether you’re considering a move to Fusion Applications soon or in the future

- There are steps you can take today, without significant investment, to begin your preparation

Check for the session that best fits your interests—be it a drill-down on Human Capital Management or Customer Relationship Management or a broader perspective on ERP offerings.  

The series is coming up fast, starting on May 24th. Take a look and register today.

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Features Oracle executives responsible for the Oracle Applications strategy in the market. Stay in touch with Oracle announcements, updates, recommendations and key trends.

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