Friday Mar 22, 2013

What’s An Apps UX Sales Ambassador?

A guest post by Misha Vaughan, User Experience Architect, Oracle Fusion Applications

The Apps UX team continuously seeks out feedback from customers and partners on our applications products. We also find it extremely valuable to know what our colleagues at Oracle think, especially when we get feedback like this from a recent training event.

“The insight into what the UX team does, how the team "navigates" and persuades the larger Oracle organization, the "fresh" perspective -- that changed my mind from a skeptic to a loyal supporter to a front-line evangelist" ...

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Thursday Mar 14, 2013

Everyone Does NOT Speak English

Why choose a cloud service vendor that promises language support down the road when you can select one that can meet all your global and multinational needs today? In this post, Joe Gum talks about how Fusion Applications was built from the ground up with the global customer in mind. Our product suite has the flexibility to adapt to various languages and local business practices while complying with local regulations. These capabilities give your customers a competitive advantage. After all, the language of business is not English; it is the language of the customer.[Read More]

Thursday Mar 07, 2013

Dreadfully Sorry, I Don’t Have The TIME

A guest post by JP Saunders, Senior Director, Oracle Product Strategist

“Can I help you?” In this post, JP Saunders talks about how that customer-friendly question can also be time friendly. In these data rich times, we expect vendors to apply their understanding of us (and what we’re trying to do) to the interaction so that they don’t waste our time. The offer to help is just “a smile on an empty box“ when there's no relevance, context, or awareness. JP talks about Oracle's commitment to help businesses reduce the time-footprint on their customers' lives and the solutions that make that possible.

[Read More]
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