Tuesday Sep 03, 2013

Announcing the General Availability of PeopleSoft In-Memory Project Discovery – The Key to Tapping the Potential of Unstructured Data

A Guest Post by Mark Rosenberg (pictured left), Oracle Senior Director, PeopleSoft Projects (ESA) and Asset Lifecycle Management (ALM)

We recently launched a new analytical application focused on enabling project-driven organizations to answer complex questions that until now were all but impossible to address even with the latest business intelligence tools and technologies.

The new application, called PeopleSoft In-Memory Project Discovery, is a true example of an Oracle Engineered System in that we have architected a business solution that takes advantage of the latest Oracle Middleware and Hardware to accomplish something that would otherwise be too complex, expensive, and risky for almost any other organization to attempt to build on its own. By leveraging Oracle’s Endeca Information Discovery business intelligence technology and Oracle’s Exalytics hardware for high-performance analysis, we have built a dashboard-focused interface over the PeopleSoft Projects suite to give project-oriented executives and managers the ability to correlate structured project and resource data with associated unstructured data. Okay, I know: that sounds rather mundane. So, to illustrate why this is “much more than just another BI dashboard,” let’s take a look at an example.

[Read More]

Monday Aug 19, 2013

Do You Have The Right Culture for a Customer Experience Initiative?

A Guest Post by Esteban Kolsky, industry influencer (pictured left)

With all the talk about Customer Experience, it seems that every company should be implementing a CX initiative. But Esteban Kolsky, industry influencer, says there are five readiness factors to consider: people, process, technology, measurement, and governance. In this post, he walks us through how to determine if an organization’s people are ready for a CX initiative. The implications are that to deliver customer experience it first takes a collaboration-sensitive organization made up of employees who are focused more on the well being of the customers than on the well being of the organization

[Read More]

Wednesday Jul 24, 2013

A Question of Logistics -– How Extreme Performance Helps Organizations Manage the Unforeseeable

A Guest Post by Rick Jewell, Senior Vice President of Applications Development, Oracle (pictured left)

Globalization, demand and cost volatility, disruptions due to natural disasters, new fulfillment models, and mergers and acquisitions are just some of the reasons that supply chains and their associated logistics networks have become more complex. As a result, logistics professionals are faced with the daunting challenge of designing an optimal logistics network knowing that the best answer for today’s requirements is likely to be insufficient in short order as changes arise.

[Read More]

Thursday Jul 18, 2013

Transform Your Value Chain with Oracle’s Latest In-Memory Applications

Untitled Document A Guest Post by Rick Jewell, Senior Vice President of Applications Development, Oracle (pictured left)

Complex and changing. These are perhaps not the words you want to hear, but they describe the reality of modern supply chains. The more complex things get, the more difficult it becomes to understand the impact of changes and make the right decisions in a timely fashion. Also, the degree of planning difficulty increases with the continuously expanding volume of supply chain data.

All too often, outdated planning processes and disconnected planning systems are simply not adequate. Without the right systems in place, planners can’t get a complete view of activities, let alone analyze them in real time to help ensure informed decision making. The result: their organizations get left behind. 

[Read More]

Tuesday Jul 16, 2013

Who's in Charge of the Customer Experience?

A Guest Post by Esteban Kolsky, industry influencer (pictured left)

In the past 20-25 years we have moved away from company-driven interactions where the company determined what happened each time a customer contacted it. Now we are entering the era of customer-driven communications where the customers tell companies what they want, when, and why. The shift is happening mostly due to the availability of communications channels, which customers use to share their knowledge and power. In this post, Esteban Kolsky, industry influencer, (pictured left) explores how customers gained this powerful control and what this pendulum swing means to organizations.

[Read More]

Tuesday Jul 09, 2013

KBACE: “We’re All In”

Jeff Curtis from KBACE Technologies (pictured left) says, “KBACE is joined at the hip with Oracle Sales to close and drive license revenue.” The global consulting and technology services company implements and supports Oracle's SaaS solutions, specifically HCM. In fact, KBACE has the most live Oracle HCM Cloud clients in North America. It uses a unique implementation approach, called KBACE Accelerate, which keeps tailoring of the application to a minimum, is time efficient, and saves money. In this post, Curtis talks about KBACE’s relationship with Oracle Sales and Oracle Development and the success it has had with Oracle customers. 
[Read More]

Thursday Jun 20, 2013

The Hidden Powers of Social Customer Service

Untitled Document
"Customers don't want to be ignored and they don't want lip service," says JP Saunders (pictured left), Vice President of Product Strategy for Oracle Customer Experience. In this post, Saunders explains how the right social customer service strategy can help an organization effectively interact with customers and can build a bank of rich, relevant customer data. It also can drive innovation in an organization by providing inspiration and insight from the collective wisdom of the community. His one best practice advice for orgs that want to accelerate success? Don't have social be a bolt on -- make it part of the cross-channel strategy.
[Read More]

Wednesday Jun 05, 2013

Chris Leone Talks to Profit about Data on Tap

A Guest Post by Senior Vice President Chris Leone, Oracle (pictured left)

A recent IDC study shows that 27.8 million tablets were shipped in Q3 of 2012. That translates to a lot of tablet users, many who are professionals, eager to stay productive while they're on the go.

To meet that demand, we have Oracle Tap for iPad. It offers a single access point to Oracle Cloud applications through a simple Apple Apps Store installation.

Oracle SVP Chris Leone (pictured left) talked to Profit about how the device amplifies the productivity of mobile users, as well as the rest of the organization, " by being able to move things faster and eliminate bottlenecks. 


[Read More]

Thursday May 30, 2013

Job #1: Making Cloud Customers Successful

It’s expected that the first priority for a sales organization would be the customers’ success. We find it particularly refreshing to hear the same priority holds for a development organization. Oracle Apps Development EVP Steve Miranda makes it clear, in this interview with Profit, that across the cloud-based apps, our primary focus is “making sure our early customers are successful.”

And he urges our existing customers on Oracle’s EBS, Siebel, PeopleSoft and JD Edwards to take the product upgrades that provide better user interface, more mobile capabilities, BI, and more. He also recommends they take a baby step into the cloud by deploying an application in a particular area of interest or need to get a big payoff with little disruption.  

[Read More]

Tuesday May 28, 2013

Managing Compensation to Win the War for Talent

A Guest Post by Oracle Solutions Specialist, Jeff Haynes (pictured left)

If there’s one thing HR and Compensation departments have learned since 2008, it’s that the budgets for rewards programs are anything but set in stone. Many historically well-funded merit and bonus pools were slashed as corporate performance waned. A clear emerging trend coming from this down turn is that you can’t make mediocre compensation decisions with thin budgets. Wise and well-informed decisions that impact your highest performers and those with the hottest and most critical skill sets can go a long way towards competing and winning the war for talent.

[Read More]

Oracle Learn Cloud Drives Business Performance

A Guest Post by Vice President David Koehn, Oracle Applications (pictured left)

“Blurring the line between retirement and resort.” That’s one of the taglines for Vi (formerly Classic Residence by Hyatt), a national leader in high-end senior living. Vi also is a great example of an organization that has the philosophy of learning integrated into its corporate culture.

Vi is dedicated to enriching the lives of senior citizens by providing high-quality customer care and services. The company’s financial growth is driven by satisfied customers, and Vi believes that customer satisfaction can only be delivered by satisfied employees. In fact, more than 30 percent of Vi’s sales come from resident referrals. Therefore, having a strong customer-centric culture is vital to its value proposition.
[Read More]

Wednesday May 15, 2013

How We Interact with Our Environments and Our Devices Has a Fascinating Effect on Enterprise Applications

This pithy interview gives you a glimpse into our visionary UX team. ACE Director (credentialed Oracle enthusiast and advocate) Debra Lilley (right) interviews Jeremy Ashley (left), Vice President of Oracle Applications User Experience. It's a lively Q&A that reveals how Ashley's team continues to push the envelope. Technology has become more prevalent and more personal. How we interact with these innovative devices and integrate them into our daily lives will "be fascinating for enterprise applications going forward." And you can be sure that our UX team will be out in front of all of it.

[Read More]

Thursday May 09, 2013

Making Waves in the Analysts’ Community

A guest post by Natalia Rachelson, Senior Director, Outbound Product Management, Oracle Applications

It was with a mixture of excitement and anxiety that I boarded a plane at Chicago’s O’Hare bound for San Francisco last week — excitement because it had been a while since I’d been to Oracle Headquarters and I was craving to see familiar faces and places, and anxiety because this wasn’t just any business trip. I was traveling to attend and assist with Oracle Analyst World (OAW).

[Read More]

Thursday Apr 25, 2013

Integrating the New Financials Apps in the Cloud with Your Existing Apps

A guest post by Joe Gum, Senior Director, Financials Product Strategy, Oracle Applications

Mixing the old with the new can sometimes be problematic (i.e., clothing, siblings, home decor, management). But according to Oracle Senior Director Joe Gum, things work just fine when you're mixing older enterprise applications with new Oracle Financials Cloud Service. This new cloud solution can meet your integration requirements by using Oracle Application Development Framework (Oracle ADF Services), ADF Desktop Integration, File-Based Data Import, and reporting tools. These tools should streamline your decision-making process to adopt the cloud for your financial operations.
[Read More]

Steve Woods: "What We Learn Online Can and Should Drive Your CX Offline"

Steve Woods co-founded Eloqua. He helped create the marketing automation industry with Eloqua's launch back in 1999. He’s an accomplished author and an innovator. He was voted one of the 50 most influential people in sales lead management in 2012 (by Sales Lead Management Association). And he’s part of Oracle Apps' bench strength. Woods published an article in CMSWire last week, The X Factor: The Convergence of Customer Experience and Web Experience Management, talking about how to bring together marketing automation with better Web experiences and management to boost the CX experiences of customers.[Read More]
About

Features Oracle executives responsible for the Oracle Applications strategy in the market. Stay in touch with Oracle announcements, updates, recommendations and key trends.

Connect With Us

Search

Archives
« April 2014
SunMonTueWedThuFriSat
  
1
3
4
5
6
8
9
10
11
12
13
14
15
16
18
19
20
21
22
23
24
25
26
27
28
29
30
   
       
Today