Thursday Sep 12, 2013

Nucleus Research Names Three Oracle Product Lines in the ERP Leader Category

Nucleus Research recently released its 2013 first half Technology Value Matrix for ERP. Oracle stood strong against the competition -- three of our ERP product lines were named as leaders: the Oracle E-Business Suite, Oracle Fusion Applications, and Oracle’s JD Edwards. Oracle’s PeopleSoft was recognized in the Expert category

For the report, Nucleus, a global provider of technology research, evaluated both the usability and functionality of ERP applications. The offerings were then placed into four categories of the Nucleus Research Technology Value Matrix: Leaders, Experts, Facilitators, and Core Providers. Being placed in the Leader quadrant signals that Oracle’s products have the ability to deliver initial ROI and ultimately, maximum value over time.

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Tuesday Sep 03, 2013

Global HR and the Next Act of Transformation

A Guest Post by Oracle's Bertrand Dussert (pictured left), who serves as HR transformation and technology advisor to Oracle's executive clients, primarly at large global companies with complex HR service delivery needs.

Over the past decade, well more than half of large organizations have rolled out some sort of HR transformation program. The exact number is closer to two thirds of the very largest global firms that have adopted some flavor of globalized / centralized HR service delivery and governance in that timeframe These efforts initially started with a desire to create scale and consistency in the HR function, as well as improve the overall economics of HR.

Many of these initiatives included the establishment of shared service capabilities that were either managed in house or outsourced to HRO providers. When fully implemented, a number of these initiatives delivered cost / transaction improvements of 15-20 percent, and sometimes, considerably more when manager and employee self-service tools were first leveraged.

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Announcing the General Availability of PeopleSoft In-Memory Project Discovery – The Key to Tapping the Potential of Unstructured Data

A Guest Post by Mark Rosenberg (pictured left), Oracle Senior Director, PeopleSoft Projects (ESA) and Asset Lifecycle Management (ALM)

We recently launched a new analytical application focused on enabling project-driven organizations to answer complex questions that until now were all but impossible to address even with the latest business intelligence tools and technologies.

The new application, called PeopleSoft In-Memory Project Discovery, is a true example of an Oracle Engineered System in that we have architected a business solution that takes advantage of the latest Oracle Middleware and Hardware to accomplish something that would otherwise be too complex, expensive, and risky for almost any other organization to attempt to build on its own. By leveraging Oracle’s Endeca Information Discovery business intelligence technology and Oracle’s Exalytics hardware for high-performance analysis, we have built a dashboard-focused interface over the PeopleSoft Projects suite to give project-oriented executives and managers the ability to correlate structured project and resource data with associated unstructured data. Okay, I know: that sounds rather mundane. So, to illustrate why this is “much more than just another BI dashboard,” let’s take a look at an example.

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Monday Aug 19, 2013

Do You Have The Right Culture for a Customer Experience Initiative?

A Guest Post by Esteban Kolsky, industry influencer (pictured left)

With all the talk about Customer Experience, it seems that every company should be implementing a CX initiative. But Esteban Kolsky, industry influencer, says there are five readiness factors to consider: people, process, technology, measurement, and governance. In this post, he walks us through how to determine if an organization’s people are ready for a CX initiative. The implications are that to deliver customer experience it first takes a collaboration-sensitive organization made up of employees who are focused more on the well being of the customers than on the well being of the organization

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Wednesday Jul 24, 2013

A Question of Logistics -– How Extreme Performance Helps Organizations Manage the Unforeseeable

A Guest Post by Rick Jewell, Senior Vice President of Applications Development, Oracle (pictured left)

Globalization, demand and cost volatility, disruptions due to natural disasters, new fulfillment models, and mergers and acquisitions are just some of the reasons that supply chains and their associated logistics networks have become more complex. As a result, logistics professionals are faced with the daunting challenge of designing an optimal logistics network knowing that the best answer for today’s requirements is likely to be insufficient in short order as changes arise.

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Thursday Jul 18, 2013

Transform Your Value Chain with Oracle’s Latest In-Memory Applications

Untitled Document A Guest Post by Rick Jewell, Senior Vice President of Applications Development, Oracle (pictured left)

Complex and changing. These are perhaps not the words you want to hear, but they describe the reality of modern supply chains. The more complex things get, the more difficult it becomes to understand the impact of changes and make the right decisions in a timely fashion. Also, the degree of planning difficulty increases with the continuously expanding volume of supply chain data.

All too often, outdated planning processes and disconnected planning systems are simply not adequate. Without the right systems in place, planners can’t get a complete view of activities, let alone analyze them in real time to help ensure informed decision making. The result: their organizations get left behind. 

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Tuesday Jul 16, 2013

Who's in Charge of the Customer Experience?

A Guest Post by Esteban Kolsky, industry influencer (pictured left)

In the past 20-25 years we have moved away from company-driven interactions where the company determined what happened each time a customer contacted it. Now we are entering the era of customer-driven communications where the customers tell companies what they want, when, and why. The shift is happening mostly due to the availability of communications channels, which customers use to share their knowledge and power. In this post, Esteban Kolsky, industry influencer, (pictured left) explores how customers gained this powerful control and what this pendulum swing means to organizations.

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Tuesday Jul 09, 2013

KBACE: “We’re All In”

Jeff Curtis from KBACE Technologies (pictured left) says, “KBACE is joined at the hip with Oracle Sales to close and drive license revenue.” The global consulting and technology services company implements and supports Oracle's SaaS solutions, specifically HCM. In fact, KBACE has the most live Oracle HCM Cloud clients in North America. It uses a unique implementation approach, called KBACE Accelerate, which keeps tailoring of the application to a minimum, is time efficient, and saves money. In this post, Curtis talks about KBACE’s relationship with Oracle Sales and Oracle Development and the success it has had with Oracle customers. 
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Thursday Jun 20, 2013

The Hidden Powers of Social Customer Service

Untitled Document
"Customers don't want to be ignored and they don't want lip service," says JP Saunders (pictured left), Vice President of Product Strategy for Oracle Customer Experience. In this post, Saunders explains how the right social customer service strategy can help an organization effectively interact with customers and can build a bank of rich, relevant customer data. It also can drive innovation in an organization by providing inspiration and insight from the collective wisdom of the community. His one best practice advice for orgs that want to accelerate success? Don't have social be a bolt on -- make it part of the cross-channel strategy.
[Read More]

Wednesday Jun 05, 2013

Chris Leone Talks to Profit about Data on Tap

A Guest Post by Senior Vice President Chris Leone, Oracle (pictured left)

A recent IDC study shows that 27.8 million tablets were shipped in Q3 of 2012. That translates to a lot of tablet users, many who are professionals, eager to stay productive while they're on the go.

To meet that demand, we have Oracle Tap for iPad. It offers a single access point to Oracle Cloud applications through a simple Apple Apps Store installation.

Oracle SVP Chris Leone (pictured left) talked to Profit about how the device amplifies the productivity of mobile users, as well as the rest of the organization, " by being able to move things faster and eliminate bottlenecks. 


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Thursday May 30, 2013

Job #1: Making Cloud Customers Successful

It’s expected that the first priority for a sales organization would be the customers’ success. We find it particularly refreshing to hear the same priority holds for a development organization. Oracle Apps Development EVP Steve Miranda makes it clear, in this interview with Profit, that across the cloud-based apps, our primary focus is “making sure our early customers are successful.”

And he urges our existing customers on Oracle’s EBS, Siebel, PeopleSoft and JD Edwards to take the product upgrades that provide better user interface, more mobile capabilities, BI, and more. He also recommends they take a baby step into the cloud by deploying an application in a particular area of interest or need to get a big payoff with little disruption.  

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Tuesday May 28, 2013

Managing Compensation to Win the War for Talent

A Guest Post by Oracle Solutions Specialist, Jeff Haynes (pictured left)

If there’s one thing HR and Compensation departments have learned since 2008, it’s that the budgets for rewards programs are anything but set in stone. Many historically well-funded merit and bonus pools were slashed as corporate performance waned. A clear emerging trend coming from this down turn is that you can’t make mediocre compensation decisions with thin budgets. Wise and well-informed decisions that impact your highest performers and those with the hottest and most critical skill sets can go a long way towards competing and winning the war for talent.

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Oracle Learn Cloud Drives Business Performance

A Guest Post by Vice President David Koehn, Oracle Applications (pictured left)

“Blurring the line between retirement and resort.” That’s one of the taglines for Vi (formerly Classic Residence by Hyatt), a national leader in high-end senior living. Vi also is a great example of an organization that has the philosophy of learning integrated into its corporate culture.

Vi is dedicated to enriching the lives of senior citizens by providing high-quality customer care and services. The company’s financial growth is driven by satisfied customers, and Vi believes that customer satisfaction can only be delivered by satisfied employees. In fact, more than 30 percent of Vi’s sales come from resident referrals. Therefore, having a strong customer-centric culture is vital to its value proposition.
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Wednesday May 15, 2013

How We Interact with Our Environments and Our Devices Has a Fascinating Effect on Enterprise Applications

This pithy interview gives you a glimpse into our visionary UX team. ACE Director (credentialed Oracle enthusiast and advocate) Debra Lilley (right) interviews Jeremy Ashley (left), Vice President of Oracle Applications User Experience. It's a lively Q&A that reveals how Ashley's team continues to push the envelope. Technology has become more prevalent and more personal. How we interact with these innovative devices and integrate them into our daily lives will "be fascinating for enterprise applications going forward." And you can be sure that our UX team will be out in front of all of it.

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Thursday May 09, 2013

Making Waves in the Analysts’ Community

A guest post by Natalia Rachelson, Senior Director, Outbound Product Management, Oracle Applications

It was with a mixture of excitement and anxiety that I boarded a plane at Chicago’s O’Hare bound for San Francisco last week — excitement because it had been a while since I’d been to Oracle Headquarters and I was craving to see familiar faces and places, and anxiety because this wasn’t just any business trip. I was traveling to attend and assist with Oracle Analyst World (OAW).

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Features Oracle executives responsible for the Oracle Applications strategy in the market. Stay in touch with Oracle announcements, updates, recommendations and key trends.

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