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Angelo Santagata's Blog

Getting Started with Oracle Fusion Cloud Integrations

Angelo Santagata
Architect

Updated: 4-May-2015

Hey all,

If your getting started with integrating your application with Oracle Fusion Cloud then I wholeheartedly recommend you read the following resources before starting.. Most of the below is specific to Oracle Sales Cloud because it has App Composer, however much of the below is also applicable to HCM, ERP and other Fusion products.. 

Some of these are a MUST have read before you start integrating/coding/customizing :-) I've put them here in the order I think would work for most people... Kinda like a getting started check-list

I consider this blog entry an living blog entry, in that  I'll be updating it on a regular basis, so make sure you periodically check this location 


Top 5 Fusion Integrations Must Reads 

1. Familiarise yourself with the Sales Cloud Documentation. Specifically :

    • Go through the "User" section, documents like "Using Sales Cloud", "book. If your a techie like me you'll sit there and think, "Hey this is functional why do I need to read this?", well you do.. Even as a technical person, reading through the various user documents like the Using Sales Cloud" bits as an end user helps you understand what the different concepts/topics are.. You'll also understand things like the difference between a Prospect and a Sales Account, territories, assessments and much more.. Its worth a quick read, but do make sure you have a functional consultant to hand to make sure your not building something which can be done by configuration....
    • Read through all the books in the "Extensibility" section. The only anomaly here is the "Business Card Scanner mobile App" document. Its a walk-through of how to integrate Sales Cloud with a 3rd party Service to do business card scanning with MAF... Id leave that till last...
    • Peruse the Development section, this section contains a number of example use-cases, ie how to create a customer in R8, how to call an outbound service, its a good read....
2. Get an overview of the tasks you might do...
    • Once you've this then look at the "Tasks" section of the docs....Here the curriculum development folk have categorised some of the most common tasks and put short cuts to the documentation detailing how to do this.. e.g. like adding a field to Sales Cloud, calling a soap webservice etc
3. Are you going to be customizing the SalesCloud User Interface?
    • Many Sales Cloud integrations involve customizing the Sales Cloud User Interface. The customization could be as simple as adding a few fields to a standard object (like Opportunity), creating new objects (like MyOrder), validation or adding external content to one or many pages.
    • If your adding fields make sure you read the "Introduction to SalesCloud Customizations" section.
    • If you will be adding validation, triggers or calling webservices from Sales Cloud then make sure you read up on groovy scripting, and specifically the chapter on calling outbound SOAP webservices from groovy.
    • Make sure you understand the difference between calling a SOAP Service from groovy and creating an outbound webservice call using object workflows
      • In a nutshell , calling SOAP Services from groovy is a synchronous call, and calling a SOAP Service from a object workflow is a fire-and-forget asynchronous call
      • If you need to make sure an outbound webservice call is executed successfully then call the outbound webservice from a groovy script and surround it with an exception handler to catch any errors
    • On the subject of groovy be aware that in Sales Cloud you do not have access to the entire groovy language, thus make sure you understand that we only support a number of groovy functions (white-listing) and these are documented at the end of the book , Appendix A Supported Groovy Classes and Methods
4. Are you going to be accessing data from SalesCloud from the external app??
    • If you think you will be calling SOAP WebServices in Sales Cloud then the "Getting started with WebServices" is a MUST read...  This doc goes into details into how to look up the SOAP webservice in Fusion OER, how to create static proxies, querying data and how to perform CRUD operations...
    • Get to know Oracle Fusion OER,, its a gold mine of information.......
    • Read Arvinds ( A-Team Chronicles Blog ) excellent "Invoking Sales Cloud SOAP Services from external Applications (part 1)" blog entry. This blog entry describes the steps aronud looking up a SOAP service (ie Opportunities) and then how to create a SOAP JAX-WS static proxy using JDeveloper11g. I personally would the JAX-WS Proxy approach (vs the Data Control) and then building Java code around this to support your application.
5. Do you need your app to know who is calling it? 
    • Many integrations involve embedding a 3rd party web app into Oracle Sales Cloud as an iFrame or pressing a button in SalesCloud and calling the 3rd party app (either a UI or WebService call) . If your doing this then you'll almost certainly need to pass a "token" to the 3rd party application so it can use that it can call back to Sales Cloud with a key rather than a plain text username/password combo.. We call this key JWT TOKEN and its based on industry standards (http://jwt.io/) .  For a starters read my JWT Getting started blog  entry and then use the links to read the core documentation

That covers the top 5 areas of integration.. Now for a list of locations where you can get even MORE useful information :

More Information

  1. Oracle Learning Centres Quick Webinars on SalesCloud Integration
    • I worked with Development to get this mini tutorial series done, its excellent but Im obviously not biased eh  ;-) 
  2. R9 Simplified WebServices doc
    • This is a new document we recently completed based on how to use the new R9 Simplified SOAP TCA Services..  Although the document is targetted at R9 developers, it covers many of the standard topics like how to create a proxy, how to create a create operation etc.. It even has some sample CRUD payloads which are really really useful 
  3. Oracle Fusion Developer Relations
    1. Good friends of mine, they host a fantastic blog, youtube channel and whitepapers for Fusion Developers, another gold mine of information covering customization , extensions and integration code.
  4. Oracle Fusion Developer Relations
    1. Youtube channel : Not content with an awesome blog the Developer Relations folk even have a you tube channel where they host a collection of short "tutorials", showing all sorts such as "How to add a field to a page" , " How to call a webservice" etc..
    2. Oracle Fusion Developer Relations Whitepapers
  5. And finally there is my humble blog (which you are reading now) where I try and blog on things which aren't documented anywhere else.. If they are documented and are interesting I often link to it.. mainly because I want to find it myself :-)

Thats it folks!

If there are blog entries you'd like to see, or specific how to's, then feel free to contact me at angelo.santagata@oracle.com

Angelo 


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Comments ( 2 )
  • guest Monday, December 22, 2014

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  • oraclesri Thursday, February 9, 2017

    Thank you for sharing your experience on Oracle Fusion Cloud Integrations


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