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Ireland's Postal Service Delivers with Oracle Analytics

Michael Singer
Director, Product Marketing, Oracle Analytics

Mail delivery has come a long way since the couriers of ancient Persia, the riders of the Pony Express, or even FedEx drones.

The romantic ideal that "neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds," is getting a boost these days from the insights gleaned from data analytics. Whether it's the marketing department determining the return on investment from a campaign, to the HR department capturing data on employee talent, to the IT department looking for efficiencies or compliance, every organization has data they need to gather, analyze, and interpret.

Such was the case for An Post, Ireland’s main postal provider and largest retail network. The national carrier serves 2.1 million homes through 4,000 delivery routes where it transports 2.8 million pieces of mail per day. That system also includes overnight data load processes, continuous monitoring, and data quality controls. With the help of Oracle Analytics Cloud, An Post takes in data from various sources including finance, manpower costs, mails operations and now retail. The analysis is provided to customers through interactive self-service dashboards as well as to An Post staff in mails processing plants nationwide.

In the following video, Christine Curley, a Business Intelligence Solution Architect with An Post describes how the company uses Oracle Analytics Cloud to help drive new innovations in just over a month.

An Post's backend systems are deployed to almost 600 interactive users and can handle 87 million events tracked for barcoded products. By using Oracle Analytics Cloud, the carrier can process up to 623,000 mail pieces per hour.

In the video below, Curley explains how An Post's hybrid analytics enabled a seamless transition to cloud and accelerated customer access to data and insights.

Finally, with Oracle Analytics Cloud helping power their processes for governance and change management, customers can do broader, faster analysis to help create the best experience. Curley adds that adding cloud-based analytics, An Post now can quickly respond to new business opportunities and is well positioned for future opportunities and challenges. 

An Post is just one of the Oracle's partners using Oracle Analytics to support their customers' digital transformations and cloud-based endeavors. If you like what you see, take one of our Quick Tours or Simulations to learn more about Oracle Analytics. You can also find more resources on our Customized Content page. When you are ready to start a free trial, visit the Oracle Analytics website.

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