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Alejandro Vargas' Blog

  • March 29, 2006

Remote Diagnostic Agent (RDA) 4.2 - Overview and User Guide

Alejandro Vargas
Technical Leader, ACS Global Delivery, Infrastructure & BigData

Overview

RDA is a set of command line diagnostic

scripts that are executed by an engine written in the Perl programming

language.

RDA is used to gather detailed information about an Oracle environment;

the data gathered is in turn used to aid in problem diagnosis. The

output is also useful for seeing the overall system configuration.

Oracle

Support encourages the use of RDA because it provides a comprehensive

picture of the customer's environment. This

can greatly reduce service request resolution time by minimizing the

number of requests from Oracle Customer Support for more information.

RDA is designed to be as unobtrusive as possible; it does not modify

systems in any way, it only collects useful data for Oracle Customer

Support.

This

guide provides users with an overview of RDA, download instructions,

and general steps on to how to execute RDA within a Unix, Windows, and

MacOS X.

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Comments ( 1 )
  • Maria Kazarnovsky Thursday, January 4, 2007
    Hi Alejandro,
    Do you remember me? Partner, Billing team.
    How are you?
    Nice to find you this way. I was looking for some onfo about RDA.
    Cheers
    Maria
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