Helping Customers Make their Operations More Efficient
By Angie Wong on Mar 24, 2009
AIA is just shy of 2 years old and already we are seeing tremendous customer adoption and traction. It's exciting to be part of a team that continues to grow despite the current economy. Part of the reason for AIA's success is that with all the cost-cutting that is going around, smart companies are actually investing in areas that can generate near-term efficiencies and revenue growth.
Business processes around Pricing and Sales, Sourcing and Production, Customer Service and Support, are low-hanging fruit for strategic investments in optimization and automation.
Amway, Ciena, Pella, Lyse Energi, BaneTele, Vodafone Qatar, Com Hem and Zebra Technolgoies are just a few of the customers that are using AIA to reap cost-savings and efficiencies with Oracle AIA.
Earlier this month, Oracle announced how AIA helped Zebra Technologies rapidly integrate Oracle Master Data Management to Siebel CRM and two existing legacy ERP systems on time and under budget.
“Zebra Technologies has experienced rapid and extraordinary growth as a company, but all of our disparate systems and applications were not meeting the business’ needs or value required,” said Don O’Shea, CIO, Zebra. “One look at Oracle Application Integration Architecture and Oracle Master Data Management made us realize we had found our key to solve a massive problem.
Amway is also using AIA Foundation Pack to consolidate and modernize their global IT infrastructure.
"We needed to unify our application infrastructure to support our network of over three million independent business owners in over 60 countries and territories around the world," said Tina Abdoo, Manager of Application Development, Amway. "With Oracle Application Integration Architecture driven by AIA Foundation Pack, we have been able to consolidate systems that were created from decades of high-maintenance legacy code, while also supporting and enhancing our broader SOA initiative. This has enabled us to achieve a faster, structured and repeatable approach to process composition that improves and extends the business impact made by our enterprise applications."
Companies like these that take advantage of shifting market dynamics to become more flexible in the face the change will ultimately come out ahead of those that focused on pure cost-cutting initatives, and find themselves with larger returns and margin enhancements in the long run.