Thursday Dec 29, 2011

User Experience Enhancements Available Today in PeopleSoft 9.1 and PeopleTools 8.52

By Misha Vaughan, Oracle Applications User Experience

You’ve heard it from the Oracle Applications User Experience team before – one key way Oracle is continuing the commitment to applications customers is through user experience enhancements.

At OpenWorld 2011, in October in San Francisco, we got to hear it straight from the executives. The Group Vice President for PeopleSoft, Paco Aubrejuan, and the Senior Director of PeopleSoft Development, Jeff Robbins, spoke directly to both the applications improvements as well as the user experience enhancements in the tools.

PeopleSoft User Interface

Read more about how you can create a cleaner, more modern look with new user experience features available in PeopleSoft and PeopleTools. This screenshot shows the type of website-centric approach that is possible with today’s PeopleSoft.

This is a smart strategy. Improvements in the application translate into immediate value for a customer. But what happens when that same customer wants to extend the experience, to customize, or to add new components? With a tool set that is just as focused on user experience, Oracle delivers a complete experience to customers.

To read more about what is newly available in PeopleSoft, visit Usable Apps.

Wednesday Sep 14, 2011

What to hit at OpenWorld 2011: PeopleSoft User Experience

I just got to see Harris Kravatz, an Oracle Senior Manager of the PeopleSoft User Experience, discuss some really cool user experience enhancements coming in PeopleSoft. I’m not going to steal his thunder in the run-up to his OpenWorld session, but I wanted to share some questions I passed to Harris, and my take on his answers.

Harris, who was describing some of the new user experience enhancements his team had been working on, said, “The big focus has been on modernizing the user interface -- providing a clean and simple experience, and easy navigation across the board.”

I can see in the design direction, especially in pieces like the new manager dashboard. There is clearly a push to simplify the user experience. Harris team has really taken a page from the Fusion Applications User Experience playbook and is advocating an “all-in-one-place” design strategy. Their user experience enhancements include reducing clicks, eliminating unnecessary navigation, and most importantly, enabling quick actions and decision-making.

If you want to find out more about the upcoming PeopleSoft and PeopleTools user experience enhancements, be sure to check out these sessions at OpenWorld, Oct. 2-6 in San Francisco:


What Is Next for the User Experience in Oracle Applications?
Harris Kravatz, Madhuri Kolhatkar, George Hackman; Oracle
Session ID:
13601
12:00 p.m., Thursday, Oct. 6, 2011
Moscone West - 2002 / 2004


PeopleSoft PeopleTools 8.52 Highlights: PeopleSoft PeopleTools in Action
Christine Libby, Oracle
Session ID: 14004
10:15 a.m., Wednesday, Oct. 5, 2011
Moscone West – 2022


PeopleSoft Answers:  How to Create a Great PeopleSoft UI
Jim Marion , Senior Principal Technology Consultant, Oracle
Robert Taylor, Solution Consultant, Oracle
Session ID: 14020
1:15pm, Tuesday, Oct. 4th
Moscone West, room 2024

Tuesday Sep 06, 2011

A User Experience Summit with Intel

The Oracle Applications User Experience (UX) staff and 12 seasoned user experience professionals from Intel shared best practices and lessons learned in a special event recently. The focus was on how the Applications UX team worked to move user experience into Oracle’s strategic vision for Applications.

Intel’s group of UX professionals included members of the Corporate Platform Office, the PC Client Group, the Corporate Quality Network, the Ultra Mobility Group, Technology and Experience Pathfinding team, and the Netbook and Tablet Group.

Delia Grenville, a User Experience Program Manager from the Corporate Platform Office at Intel who helped plan the event, shares some of her responses to the event here.

VoX: What was the biggest new idea your team took away from the event?

DG: The work around design patterns really stuck with me and the others from the Intel team. The ability to move in that direction makes all the heavy foundational work, that is generating an internal site with guidelines, patterns, and standards, and all the associated training, make sense.

(Editor’s note: For more information on Oracle’s user experience design patterns, including what they are and how Oracle’s UX team uses them, see Oracle’s microsite on OBIEE Dashboard Patterns and read about Oracle Fusion Applications Design Patterns.)


VoX: Oracle’s Applications UX team described a variety of its user research methods to the Intel group. What did you take away from that?


DG: The tight connection that Oracle has with user communities is inspirational. The team and I were inspired by the ubiquitous nature of Oracle's interaction with customers. It was clear to us that it's not about the Oracle-inspired event; it's about being with customers who want to be part of the applications development process. The participation in the Oracle Usability Advisory Board shows how meaningful it is for customers to be involved in the user experience conversation. There's no doubt: This is the type of conversation all companies want to have with the people who build technology for all of us to use.


VoX:
What could you translate from this event into one thing a small IT shop could tackle?


DG: Customer research is really the place where I'd recommend that a small IT shop start. In the Oracle user experience overview, (Oracle Applications User Experience Vice President) Jeremy (Ashley) said that ethnographic research with internal customers changed the way the Oracle UX group saw itself and internal stakeholder relationships. Listening to internal stakeholders and acting on their feedback to enhance the business -- the way that Oracle did -- is where I'd recommend a small IT shop start. The level of understanding and insight caused a domino effect in Oracle’s business. I'm certain that the same could happen for other businesses if they have the courage and the budget to act.


VoX:
Thanks very much, Delia.

Tuesday Aug 23, 2011

User Experience Summit: Intel & Oracle - Lift Off!

Intel and Oracle are coming together for a day-long exchange of user experience best practices. This is the first in a two-part exchange. This effort is being lead by myself and Delia Grenville, User Experience Program Manager, Corporate Platform Office, Intel.

Delia Grenville, Photo

Delia Grenville, Intel

Intel will be engaging with Oracle's Applications User Experience team to understand how they've been able build a mature, multidisciplinary UX organization. As a co-owner of the event, I asked Delia if she could put into words for me what she hopes to get out of the day.


MV: What was your motivation for contacting Oracle about running an event on user experience best practices?

DG: I was looking for organizations that had well-established best practices in user experience. Oracle is in its third generation of user experience evolution and is a mature user experience organization. We saw that Oracle had a lot to offer.

MV: What is the benefit of talking to Oracle, isn't Intel just a hardware company?


DG: Actually, at Intel we understand that developing compelling computing experiences require a host of elements including hardware and software.

Oracle as a software company has valuable user experience expertise. We are interested in how Oracle delivered user experience across platforms, and how Oracle integrates user experience across the product development lifecycle.


MV:
How did you convince Intel this was a good idea?


DG
: We have a lot of progressive thought leaders in our business groups who value and understand the importance of user experience. Our business leaders are looking to gain every user experience advantage while building Intel products. They were excited by a cross-company conversation that would allow us to exchange ideas with other thought leaders just as committed the importance of user experience. This is a unique opportunity.

Thanks very much Delia!

More to come…

About

Check here for opinions, updates, and events from Oracle's Applications User Experience team: Applications Cloud, E-Business Suite, JD Edwards, Siebel, PeopleSoft, and more.

Misha Vaughan
Misha Vaughan, Director, Applications User Experience
@mishavaughan on Twitter

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