Wednesday Feb 12, 2014

OUAB Member Harvard University Uses UX Direct for New PeopleSoft Campus Solutions

By Anna Wichansky*, Oracle Applications User Experience

Madhuri Kolhatkar, Michele Snyder, and Chaya Bijani of the Oracle Applications User Experience (UX) team made a weeklong site visit to Harvard University in Cambridge, Mass., in December, to help the university’s IT team kick-start the user-centered design process for a new implementation of PeopleSoft Campus Solutions.

Madhuri created the Applications UX Direct program and chairs a Working Group by that name for the Oracle Usability Advisory Board. UX Direct enables software professionals to use the Oracle UX design process, to reduce implementation complexity and increase user adoption. The team met with a dozen Harvard professors, deans, and business analysts to understand faculty job requirements, context of use, stakeholders, working environments, and potential information flow between the 12 schools and hundreds of departments that comprise this world-famous university founded in 1636. The requirements will help inform the Harvard IT architects’ implementation of PeopleSoft student information systems software, which already reflects student requirements. Harvard joined the OUAB in 2013, and is a regular participant in board programs and training events.


Dr. Harry Lewis, Gordon McKay Professor of Computer Science at Harvard University and co-author of popular textbook Elements of the Theory of Computation, displays his office work environment in December 2013.

*Anna is the chair of the Oracle Usability Advisory Board (OUAB) and alumnus of Harvard, 1973.

Wednesday Oct 09, 2013

Meet the Apps UX team at UKOUG Apps13 in London, UK, in October

By Gozel Aamoth, Oracle Applications User Experience


This year, the UK Oracle User Group (UKOUG) has created separate conferences for the applications and technology communities. UKOUG Apps13 is the must-attend event for users of Oracle Applications in the United Kingdom.

The Oracle Applications User Experience team is preparing to hit the road in the next few weeks and fly from Oracle headquarters to the other side of the Atlantic Ocean. We will be at UKOUG Apps13 in London, UK, from October 14-16.

Onsite Usability Lab: Get involved, and give us your feedback
Our team has been hosting an onsite usability lab at the UKOUG conference in Birmingham, UK, since 2007. We are extremely excited about the conference changes and looking forward to collaborating with Oracle applications users and experts. Oracle customers and partners who plan to attend this conference or who are local to the London area are invited to participate in a usability feedback session. By participating in this activity, you will gain knowledge about new functionality directly from the source and ultimately influence the direction of the Oracle products.

UKOUG APPS 13
Angela Johnston, from left, Teena Singh and Tejas Peesapati from the Oracle Applications User Experience Team host the UX Lab at one of the Oracle User Group Conferences.    

When & Where: Usability feedback sessions will be conducted during the UKOUG Apps13 Conference in London on Monday, October 14th, and Tuesday, October 15th, at The Brewery in the Cardington conference room.


Who can participate? What will we test?

  • Oracle Fusion Application’s simplified user interface with social media features: We are looking for feedback on how well social media features can be used in the context of Oracle’s Fusion HCM applications. Social media features allow the creation and exchange of user-generated content.
    • Participants: any type of manager with at least 2 direct reports who use any Oracle enterprise applications and who are savvy users of social networking sites and/or collaboration tools.

  • PeopleSoft Mobile Time & Labor: We will test features such as reporting and updating punch time and holiday time using a mobile version of PeopleSoft Time and Labor flow. This research will be conducted on a smartphone.
    • Participants: anyone who uses PeopleSoft Time and Labor or another  third-party time reporting application as well as a smartphone.

  • HCM Manager/Executive Dashboard (Infolets View): We will collect feedback on interactivity, animation, visualization, and content organization on Manager Dashboard.
    • Participants: managers who manage at least 3 direct reports and use one Oracle HR product such as Fusion, E-Business Suite, PeopleSoft or Taleo.
  • Next-Generation UI Concepts: Provide early feedback on new design ideas for the next generation of Oracle Fusion Applications.
    • Participants: anyone who is familiar with Oracle Applications such as HCM, CRM, SCM, Financials, Procurement, etc.
  • New contest management capabilities in Oracle’s HCM offering: If you are interested in being able to run contests to help engage and motivate your employees, you must check out this activity.
    • Participants: individuals who run contests or competitions at their company. This can include things like: hackathons, best-ideas contests, sales contests, incident ”burn-downs” contests, ride-share/commuter contests, etc.
  • Data visualization, eye-tracking and emotional valence: We will use mobile eye-tracking equipment and facial recognition software to record participants’ physical responses during a feedback session. We will also collect verbal feedback on various design concepts on data visualizations for future versions of Oracle applications.
    • Participants: any enterprise software users who have to review reports and occasionally use Excel to generate charts based on data.


Contact Us
This event fills up quickly, and seats are limited. Advance registration is required. In order to reserve a spot for yourself and your colleagues, complete this Sign Up registration form. Contact jeannette.chadwick@oracle.com for additional questions.

Attend these presentations to learn about the Oracle User Experience strategy
The Oracle Applications User Experience team will give several presentations at Apps13 that offer a look at the strategy behind the Oracle user experience. Come to these sessions to get a look ahead at where the user experience is going.

Presentation: Applications Transformation Community Keynote
Presenter: Jeremy Ashley

Presentation: Update on PeopleSoft User Experience Enhancements
Presenter: Harris Kravatz

Presentation: Tailoring Your Applications User Experiences in the Cloud

Presenter: Kristin Desmond and Ultan O'Broin


You can also visit the Usable Apps Events page to see where these presentations at Apps13 will be held.


Friday Feb 08, 2013

Apps UX Team on the Road: Oracle Usability Lab at Alliance 2013 Conference

By Gozel Aamoth, Oracle Applications User Experience

People
Wei Zhou and Gozel Aamoth from the Oracle Applications User Experience team welcome participants at Alliance 2012 in Nashville, Tenn.

Are you or your colleagues planning to attend the Alliance 2013 conference in Indianapolis this year? If yes, we’d like you to know that the Apps UX team will pack their bags and bring the usability lab to this user group conference. For the fifth consecutive year, Higher Education, Public Sector and Federal users of Oracle Applications will have an opportunity to collaborate with usability experts. Sign up for one of our exclusive user feedback sessions to get a peek at next-generation enterprise applications and learn about Oracle’s pioneering user-centered design process.

The usability lab will be open two days: Monday, March 18th, and Tuesday, March 19th, at the JW Marriott Indianapolis Hotel, Room #202. Attend a one-hour session where our usability experts will guide you through practical learning sessions covering aspects of business applications and more.

Who can participate: Employees, Business Analysts, Subject Matter Experts, Managers of all levels, and Students.

Give us your feedback on: PeopleSoft HCM Home Page, PeopleSoft HCM Manager Self Service, PeopleSoft FUSE Campus Solutions, and Fusion Help Design.

How do I sign up: This event fills up quickly, and seats are limited. Advance registration is required. RSVP now by sending an email to Gozel Aamoth at gozel.aamoth@oracle.com.  

To learn more about the team’s presentations and involvement at this conference, please visit UsableApps.

Friday May 04, 2012

COLLABORATE 12 Wrap-Up: Applications User Experience in Las Vegas

By Misha Vaughan, Oracle Applications User Experience



Getting the word out about Oracle’s investment in user experience

We had our best year yet at COLLABORATE 12, especially in terms of getting the word out about Oracle’s investment in user experience across the product lines. If you are a reader of this blog, you know that this message in particular is a big item for me.

Our Fusion Applications User Experience session with Jeremy Ashley, Katie Candland, and ACE Director Bex Huff of Bezzotech (a Fusion User Experience Advocate), helped kick off COLLABORATE 12 with great attendance and great questions, as well as a sneak-peek at where we are going with user experience in applications.

This was the first time we brought the Oracle User Experience demopod to COLLABORATE, and it, too, was a smashing success.   We had non-stop traffic, with a guest appearance by Mark Sunday, Oracle CIO ("Like" the Oracle Applications Facebook page to see the photo op).  The pod provides a great way for customers to get a quick feel for what user experience is all about with our eye-tracking demo.

We also had a great opportunity to contribute to the Faces of Fusion stories appearing on Oracle.com.  It was a chance for our Fusion UX Advocates, our Sales Ambassadors, and our usability engineers to talk about their role in helping to bring Fusion Applications to full bloom.


That’s me, Misha Vaughan, delivering a few words for the Faces of Fusion stories.

We also got some nice coverage from Aaron Lazenby of Profit Magazine.  Profit has just gone through a major re-design, and the Oracle usability labs will be covered in the August issue. 

Lessons learned from our speakers

I always like to check in with our team after an event and gauge customer reactions as well as gather a few key lessons learned. Here are some thoughts from Killian Evers, Senior Director, and Laurie Pattison, Senior Director, both of the Oracle Applications User Experience team.

Killian Evers:  “I was completely surprised and overwhelmed with the response Sten Vesterli [Scott/Tiger] and I received to our presentation. First of all, we received a generous round of applause. Second, and more importantly, customers responded that they had heard about extensibility preserving changes, but our session was the first time they had heard the details and seen the proof.”

Laurie Pattison: “Enthusiasm was high.  We were at capacity for the session Floyd Teter [Innowave] and I ran: 100.  My biggest takeaway is that people are eager for information from those that have already installed and implemented and are running Fusion for their businesses.  My biggest takeaways from Floyd were to stop doing requirements "must-haves" and just bring up a Fusion instance and let users at it.  It was a huge plug for how Fusion apps were designed to support users' business processes, as well as how intuitive they are.”

See you next year at COLLABORATE!

If we didn’t get a chance to say hello, we’ll look for you next year at COLLABORATE.


Me and Matt Munyan, Principal Solution Consultant, demonstrating real commitment to COLLABORATE and OAUG.

Thursday Apr 19, 2012

Members of PeopleSoft advisory boards tour usability labs

By Kathy Miedema, Oracle Applications User Experience

Jatin Thaker, Director of the Oracle Usabiliy Labs.
Jatin Thaker, director of the Oracle Usability Labs, demonstrates an application on a SMART board.

Nearly 100 people came through the labs for tours during the first week of April. While there are lab tours every week, this was an exceptional week for the Oracle usability labs. That kind of traffic is usually reserved for the week of OpenWorld.

Because most of these people were PeopleSoft users, usability lab tour guide Jatin Thaker and his team tailored the tours to showcase next-generation user experience designs that the PeopleSoft User Experience team was working on. These included a look at the next generation of self service user interfaces, SMART board user interfaces, and a CRM demo on the iPad.

Eager volunteers also helped demonstrate how the always-popular eye-tracking and facial gesture analysis tools work in a research environment. That often generates questions about how the tools help pinpoint issues and where in the user-centered design cycle they come into play.

If you're interested in taking a lab tour, visit Usable Apps to get more information. 

Monday Oct 10, 2011

Oracle OpenWorld 2011: Applications User Experience Hits a High Note

by Misha Vaughan

Well, how could you miss Oracle’s Applications User Experience announcements this year! Holy moley

Larry Ellison

Photos by Martin Taylor, Oracle Applications User Experience

Oracle CEO Larry Ellison announces the general availability of Oracle Fusion Applications during Oracle OpenWorld 2011 in San Francisco on Oct. 5.

Steve Miranda, Senior Vice President of Applications Development for Oracle, was on stage for several keynotes during OpenWorld 2011, where he repeatedly opened the door to discussion about the Oracle Applications User Experience.

On Wednesday, Oct. 5, at the keynote, Oracle CEO Larry Ellison announced the general availability of Oracle Fusion Applications. I did not see that coming, but I suppose I should have. To give full credit, Steve Miranda also announced GA for Fusion Applications in the morning session. Miranda is Senior Vice President of Applications Development for Oracle.

What a pleasure to be able to talk to customers about Fusion now! For those who missed it, Jeremy Ashley and Katie Candland, of Oracle, and Edward Roske, InterRel CEO, covered new design directions for next-generation user experiences as well as the core role played by Fusion Middleware in building the experiences.


A story that I think often gets lost in the shuffle is the benefit Oracle has of a centralized user experience team. Yeah, we got to rock the user experience research and design of Fusion Applications, but not many customers understand that all of our existing product families are benefiting from that same work, too.


As spelled out in a session by Oracle’s George Hackman, Madhuri Kolhatkar, and Harris Kravatz, the existing applications have all done their homework to understand what they can start adding -- and give customers the benefits of Fusion Applications today. Just take a look, for example, at the new Fusion-inspired navigation coming in PeopleSoft and JD Edwards. That is the power of design patterns.


The Applications General Session hosted by Miranda was a bonus pack of user experience updates as well across all of the product lines. I wish I could find a decent video summary of the session to point you to. If I do, I will amend the post.


Oracle Fusion Applications in the Cloud:
And how could I miss the last little bit of Ellison’s announcement? Fusion Applications in the cloud, CRM and HCM! I expect customers will be interested to see how these offerings play side-by-side. The good news, from a user experience standpoint? It’s all the same user experience, whether in the cloud, on-premise, or a hybrid solution. The best solution comes down to a thoughtful analysis of a customer’s business needs.


Mobility
: There was also a nice iPad nod in the keynote. Oracle developers have been busy getting Fusion Applications onto the iPad. However, don’t let the existing product families go unnoticed, like the hard-working JD Edwards team who smoked ‘em all by getting the first enterprise application native on an iPad out of the door. Nice job guys, and a great presentation, too.


How do I learn more about the Oracle Applications User Experience?

If you are just kicking yourself for missing some of these great sessions, we have team members, both inside and outside Oracle, who will be presenting in the months ahead. Check out our upcoming events.


Wednesday Sep 14, 2011

What to hit at OpenWorld 2011: PeopleSoft User Experience

I just got to see Harris Kravatz, an Oracle Senior Manager of the PeopleSoft User Experience, discuss some really cool user experience enhancements coming in PeopleSoft. I’m not going to steal his thunder in the run-up to his OpenWorld session, but I wanted to share some questions I passed to Harris, and my take on his answers.

Harris, who was describing some of the new user experience enhancements his team had been working on, said, “The big focus has been on modernizing the user interface -- providing a clean and simple experience, and easy navigation across the board.”

I can see in the design direction, especially in pieces like the new manager dashboard. There is clearly a push to simplify the user experience. Harris team has really taken a page from the Fusion Applications User Experience playbook and is advocating an “all-in-one-place” design strategy. Their user experience enhancements include reducing clicks, eliminating unnecessary navigation, and most importantly, enabling quick actions and decision-making.

If you want to find out more about the upcoming PeopleSoft and PeopleTools user experience enhancements, be sure to check out these sessions at OpenWorld, Oct. 2-6 in San Francisco:


What Is Next for the User Experience in Oracle Applications?
Harris Kravatz, Madhuri Kolhatkar, George Hackman; Oracle
Session ID:
13601
12:00 p.m., Thursday, Oct. 6, 2011
Moscone West - 2002 / 2004


PeopleSoft PeopleTools 8.52 Highlights: PeopleSoft PeopleTools in Action
Christine Libby, Oracle
Session ID: 14004
10:15 a.m., Wednesday, Oct. 5, 2011
Moscone West – 2022


PeopleSoft Answers:  How to Create a Great PeopleSoft UI
Jim Marion , Senior Principal Technology Consultant, Oracle
Robert Taylor, Solution Consultant, Oracle
Session ID: 14020
1:15pm, Tuesday, Oct. 4th
Moscone West, room 2024

About

Check here for opinions, updates, and events from Oracle's Applications User Experience team: Applications Cloud, E-Business Suite, JD Edwards, Siebel, PeopleSoft, and more.

Misha Vaughan
Misha Vaughan, Director, Applications User Experience
@mishavaughan on Twitter

Learn more about us at
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