Saturday Sep 27, 2014

Day of sharing UX Cloud strategy kicks off OpenWorld for us

By Kathy Miedema, Oracle Applications User Experience

For the Oracle Applications User Experience team, Oracle OpenWorld 2014 got off to an early start with an invitation-only Applications Cloud UX Strategy & Roadmap Day the week before OpenWorld kicked off. 

We gave partners, customers, and Oracle sales reps a first look at the Oracle Applications User Experience (OAUX) just ahead. About 40 participants had the chance to show, see, hear about, and discuss Oracle R&D efforts behind our upcoming cloud user experiences, including near-production design work and ongoing plans, at Oracle headquarters on Wednesday, Sept. 24. 

The audience included many dedicated OAUX Speakers, Oracle ACE Directors, strategic partners, and key Oracle sales reps and solution consultants who are part of the OAUX Sales Ambassador (SAMBA) program. Several of the participants had been trained already on the Oracle user experience and often speak at user group conferences or write about Oracle frequently.

Audience shot
Photos by Rob Hernandez, Oracle Applications User Experience

Jeremy Ashley (@jrwashley), vice president of the Oracle Applications User Experience, above, set the stage early for a day of sharing and outreach. As he gave an overview of the Oracle user experience strategy, he reminded the audience that a simplified user experience was first launched a year ago for the Applications Cloud at Oracle OpenWorld 2013. “We’re not just talking about what we’ve got anymore, we’re actually showing it,” he said. “When we talk about the roadmap, we have examples of products already released to show you what we mean. This is part of a cultural shift for Oracle – we’re responding more quickly to the market and our users' needs than ever before.” 

He added that what OpenWorld attendees see this year won’t be conceptual. “What you’ll see at OpenWorld is product or will be released soon,” he said. “We’re proud of what we have, and we’re showing it.” 

Questions from the audience centered on how all of Oracle’s applications products, such as HCM Cloud, Sales Cloud, Service Cloud, ERP Cloud, E-Business Suite and PeopleSoft, are integrating the simplified UI into current releases. The answer is that many updates have been released throughout the past year, and examples of user experience features are visible throughout the application suites. 

But the user experience team always wants to go beyond “when can we get this?”. An example that struck a chord with the audience repeatedly throughout the day was geo-fencing  – concepts around built-in security that is tied to wi-fi access and location. Is anyone else talking about this?, audience members asked. And then they added what we always love to hear: “This is cool.”

There were several breakout sessions throughout the day that highlighted new user experiences in the Oracle HCM Cloud, Oracle Sales Cloud, Oracle ERP Cloud, PaaS for Saas and extensibility, and the path to product for many user experience concepts. Visit the Usable Apps Events page to see where you can catch bits of these presentations at OpenWorld this year, or watch our channels (links are available on the Usable Apps website) for new content on the same topics. You can also check back with VoX on these topics – we’ll get something posted as soon as these user experience features are released.

The day ended with a showdown, followed by more cool demos (because that’s what we do best) provided by our own AppsLab (@theappslab), George Hackman, and Laurie Pattison. Our audience was game, and several stepped up to the front of the class to talk about what they had learned and why they had a passion for user experience. 

Winners
Gustavo Gonzalez (@ggonza4itc), from left, Oracle employee Ultan O’Broin (@usableapps), Sten Vesterli (@techthatfits), Floyd Teter (@fteter), Lonneke Dikmans (@lonnekedikmans), Debra Lilley (@debralilley), and Oracle employee Misha Vaughan (@mishavaughan) pose for a picture of the winners’ circle after a speaker showdown at the end of the OAUX Day. Ultan and Misha judged the competition. All were declared winners and received fabulous wearables hand-picked by the OAUX team. Floyd won the grand prize for including the OAUX design philosophy of “glance, scan, commit” in his presentation.

Watches
But in the end, all of the speakers were winners in our book, and everyone took something fun home.

Where can you find us next?

The OAUX team will be on the road in FY 15 (Oracle-speak for June 1, 2014 to May 31, 2015), visiting EMEA, LAD, and APAC.  We will have a specific focus on Oracle Applications Cloud partners, and a few of their key customers as follows:

  • Dec 4-5, 2014 - London.  Contact: Ishacq.Nada @ oracle.com 
  • Feb 25-26, 2015 - Sao Paulo, Brazil. Contact: Marcelo.Medeiros @ oracle.com
  • May 4-5, 2015 - Singapore & (tentatively) Hong Kong May 7, 2015.  Contact: John.Pisani @ oracle.com

In addition, we will be at usergroup conferences throughout the year - stay tuned to this blog for updates on that or check out our upcoming events page. 

Not enough for you? Join our quarterly call hosted by Michael LaDuke, michael.laduke @ oracle.com.

We look forward to meeting you in the year ahead!




Thursday Oct 11, 2012

Our Favorite Highlights from OpenWorld 2012

By Kathy Miedema and Misha Vaughan, Oracle Applications User Experience

The Oracle Applications User Experience (UX) team’s activities around OpenWorld expand every year, but this year we certainly raised the bar.  

Members of our team helped deliver three, separate, all-day training events in the week prior to OpenWorld. Our Fusion User Experience Advocates (FXA) and Applications UX Sales Ambassadors (SAMBA) have all-new material around the Oracle user experience to deliver at conferences in the coming year - Fusion Applications design patterns, mobile design patterns, and the new face of Fusion. We also delivered a hands-on workshop sharing user experience tools for our customers that is designed to answer this question: "If I have no UX staff, what do I do?"

We also spent the weeks just before OpenWorld preparing to talk about the new face of Fusion Applications, a greatly simplified entry experience into Fusion Applications for self-service users, CRM users, and IT managers who want to change the look and feel quickly. Special thanks to Oracle ACE Director Floyd Teter for the first mention of our project.

Jeremy Ashley
Jeremy Ashley, VP, Oracle Applications User Experience

Customers may have seen one of the many OpenWorld session demos of the new face of Fusion, which will be available with Fusion Applications soon. It was shown in sessions by Oracle's Chris Leone, Anthony Lye, and our own Vice President, Jeremy Ashley, among others.  

Leone reinforced the importance of user experience as one of three main design principles for Fusion Applications, emphasizing that Fusion was designed from the beginning to be intelligent, social, and mobile. User experience highlights of the new face of Fusion, he said, included the need for "zero training," and he called the experience "easy to use." He added that deploying it for HCM self-service would be effortless. 

lab tour
Customers take part in a usability lab tour during OpenWorld 2012.

Customers also may have seen the new face of Fusion on the demogrounds or during one of our teams' chartered lab tours at the end of the week. We tested other new designs at our on-site lab in the Intercontinental Hotel, next to Moscone West.

demopod
Applications User Experience team members show eye-tracking and mobile demos at OOW.

We were also excited to kick off new branches of the Oracle Usability Advisory Board, which now has groups in Latin America and the Middle East, in addition to North America and EMEA.  

And we were pleasantly surprised by the interest in one of our latest research projects, Oracle Voice, which is designed to enable faster data input for on-the-go users. We offer a big thank-you to the Nuance demopod for sharing the demo with OpenWorld attendees. 

For more information on our program and products like the new face of Fusion, please comment below. 





Sunday Oct 02, 2011

OpenWorld: Watch it Live on YouTube!

live on youtube

Can't make it to Oracle OpenWorld in San Francisco Oct 2-6?

Then tune into the next best thing: Watch Oracle OpenWorld streaming video Live on YouTube.

http://www.youtube.com/oracle

See keynotes, sessions, and more:  #oow11

Tuesday Sep 27, 2011

Continuing the Applications investment: JD Edwards User Experience Enhancements

By Misha Vaughan, Oracle Applications User Experience

Do you run your business on JD Edwards?


Given the significant investment customers have made in JD Edwards, I wanted to find out where the JD Edwards team was in regards to user experience -- both for their Tools and applications. Chris Walsh, Senior Principal Product Manager, and Madhuri Kolhatkar, Director of Customer User Experience Management, have a lot to say about that topic.


I don’t want to reveal too much before OpenWorld, but let’s just say that catching a few sessions will be well worth your time.


The overall user experience theme for recent Tools releases centered on small changes with big gains. So there has been no wholesale revamping of the user interface, but rather a thoughtful analysis of the daily pain points experienced by users.


Chris and Madhuri say customers will see the value in rich, interactive components like import/export, the ADF Text Editor, and dynamic grid modifications – in Chris’ words: “Customers are doing backflips for these things.”


You can also expect an emphasis on user experience in the future releases of JD Edwards EnterpriseOne. I would highly recommend that you check out a few of these sessions to get a better grasp of recent user experience enhancements, and also a glimpse of what’s to come.


JD Edwards sessions to hit at OpenWorld


What Is Next for the User Experience in Oracle Applications?

12 p.m. Thursday

Moscone West - 2002/2004
George Hackman, Senior Director of User Experience, Oracle

Madhuri Kolhatkar, Director Applications User Experience, Oracle


General Session: JD Edwards 9 Is Now!

11 a.m. Monday,

St. Francis - California East/West
Denise Grills, Sr. Director, Oracle

Lyle Ekdahl, Group Vice President and General Manager JD Edwards, Oracle

Sheila Ebbitt, Director, Oracle


JD Edwards EnterpriseOne Tools and Technologies Product Strategy: Update and Roadmap

3:30 p.m. Monday,

St. Francis - California East/West
Paul Travis, IT Director, Global ERP, Cabot Corporation

Gary Grieshaber, Senior Director, Product Strategy, Oracle


The JD Edwards EnterpriseOne User Experience

5 p.m. Wednesday

St. Francis - Colonial
Darryl Shakespeare ,Software Architect, Oracle

About

Check here for news and upcoming events from Oracle's Applications User Experience team on the Oracle Applications Cloud and more.

Misha Vaughan
Misha Vaughan, Senior Director, Applications User Experience
@mishavaughan on Twitter

Learn more about us at
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