Sunday Mar 16, 2014

Wearables Design Jam @ Oracle Applications User Experience Labs

By Misha Vaughan (@mishavaughan), Oracle Applications User Experience

The conversation about new technology and what it means for enterprise users keeps moving forward at Oracle. The latest version of that conversation was an inspirational event at Oracle headquarters in Redwood Shores, California, on Feb. 4: a Wearables Design Jam led by Ultan O’Broin, Director, Oracle Applications User Experiences.

Ultan and Sarahi
Photo by Misha Vaughan, Oracle Applications User Experience
Ultan O’Broin prepares, with his usual style, alongside Sarahi Mireles, for the wearables design jam

The goal of the event was to discuss wearables in the work world, solve an enterprise problem, and have fun. What was different about this event was that there was no coding required – it was a pen-and-paper, creative project.

Participants came from a variety of Oracle teams to share ideas – and compete - such as User Assistance, JD Edwards, the Apps Lab, Enterprise Performance Management, and the Mexico Development Center UX team.

Ultan kicked off the event with an introduction to wearables by calling them smart personal technology devices, worn or carried all the time. “It's about automating and augmenting activities,” he said. “Automating the things you hate, and augmenting the things you love. Using technologies you already know – cameras, watches – with new capabilities – GPS, optical character recognition to perform tasks hands-free, and see or easily capture information.  For us, these experiences are apps that are integrated with data in the cloud.” 

He discussed several consumer examples including Samsung Galaxy Gear watch, Oakley Airwave, Google Glass, and Fitbit Force.  "Right now, it's consumer driven usage, dominated by health and personal fitness,” Ultan said. “These expectations from the personal world will affect user expectations of the enterprise."  Examples in the enterprise space include the Hitachi business microscope. An example closer to home is the use of the Fitbit at Oracle HCM World. Attendees were given Fitbit wrist bands and encouraged to log their steps against other attendees in a fitness campaign.

Wellness leaderboard
The HCM World Wellness leaderboard counts the steps of attendees.

For the participants of our Wearables Design Jam, the challenge was to design enterprise solutions – their own wearables use cases – working in teams of three and four. With only paper, pencils, and wearables stencils, participants brainstormed ideas for wearables that could be useful in an enterprise context.

Stencil
This is an example of a stencil from the Wearables Design Jam.

Teams presented their designs to judge Jeremy Ashley (@jrwashley), Vice President, Oracle Applications User Experiences. Ideas ranged from smart employee ID badges to gloves to warehouse technology, to OpenWorld conference technology. The winning team presented a smarter OpenWorld badge that collects, shares, and exchanges contact information with attendees.

The winning team
The winning team: Adam Heller, Principal Usability Engineer; Bo Wang, Senior Interaction Designer; and Gurbinder Bali, Director, JD Edwards EnterpriseOne Development.

Ashley said, "The key to wearables is a casual gesture. But you can go even further. Imagine you had warehouse management that took advantage of whoever was nearest, to make it more engaging or using specialists with skills."  He said the winning idea has implicit participation and is immediately available, and it also has immediate analytic capability and integration with Sales Cloud and HCM Cloud.

For more information on wearable computing, check out these related posts:
•    The AppsLab team participates in a recent AT&T developer hackathon in the Wearables track (@appslab).
•    Ultan explores the reactions to Google Glass globally.
•    Marta Rauch takes an awesome ride down Highway 84 through the eyes of Google Glass (@marta).










Monday Oct 10, 2011

Oracle OpenWorld 2011: Applications User Experience Hits a High Note

by Misha Vaughan

Well, how could you miss Oracle’s Applications User Experience announcements this year! Holy moley

Larry Ellison

Photos by Martin Taylor, Oracle Applications User Experience

Oracle CEO Larry Ellison announces the general availability of Oracle Fusion Applications during Oracle OpenWorld 2011 in San Francisco on Oct. 5.

Steve Miranda, Senior Vice President of Applications Development for Oracle, was on stage for several keynotes during OpenWorld 2011, where he repeatedly opened the door to discussion about the Oracle Applications User Experience.

On Wednesday, Oct. 5, at the keynote, Oracle CEO Larry Ellison announced the general availability of Oracle Fusion Applications. I did not see that coming, but I suppose I should have. To give full credit, Steve Miranda also announced GA for Fusion Applications in the morning session. Miranda is Senior Vice President of Applications Development for Oracle.

What a pleasure to be able to talk to customers about Fusion now! For those who missed it, Jeremy Ashley and Katie Candland, of Oracle, and Edward Roske, InterRel CEO, covered new design directions for next-generation user experiences as well as the core role played by Fusion Middleware in building the experiences.


A story that I think often gets lost in the shuffle is the benefit Oracle has of a centralized user experience team. Yeah, we got to rock the user experience research and design of Fusion Applications, but not many customers understand that all of our existing product families are benefiting from that same work, too.


As spelled out in a session by Oracle’s George Hackman, Madhuri Kolhatkar, and Harris Kravatz, the existing applications have all done their homework to understand what they can start adding -- and give customers the benefits of Fusion Applications today. Just take a look, for example, at the new Fusion-inspired navigation coming in PeopleSoft and JD Edwards. That is the power of design patterns.


The Applications General Session hosted by Miranda was a bonus pack of user experience updates as well across all of the product lines. I wish I could find a decent video summary of the session to point you to. If I do, I will amend the post.


Oracle Fusion Applications in the Cloud:
And how could I miss the last little bit of Ellison’s announcement? Fusion Applications in the cloud, CRM and HCM! I expect customers will be interested to see how these offerings play side-by-side. The good news, from a user experience standpoint? It’s all the same user experience, whether in the cloud, on-premise, or a hybrid solution. The best solution comes down to a thoughtful analysis of a customer’s business needs.


Mobility
: There was also a nice iPad nod in the keynote. Oracle developers have been busy getting Fusion Applications onto the iPad. However, don’t let the existing product families go unnoticed, like the hard-working JD Edwards team who smoked ‘em all by getting the first enterprise application native on an iPad out of the door. Nice job guys, and a great presentation, too.


How do I learn more about the Oracle Applications User Experience?

If you are just kicking yourself for missing some of these great sessions, we have team members, both inside and outside Oracle, who will be presenting in the months ahead. Check out our upcoming events.


Tuesday Sep 27, 2011

Continuing the Applications investment: JD Edwards User Experience Enhancements

By Misha Vaughan, Oracle Applications User Experience

Do you run your business on JD Edwards?


Given the significant investment customers have made in JD Edwards, I wanted to find out where the JD Edwards team was in regards to user experience -- both for their Tools and applications. Chris Walsh, Senior Principal Product Manager, and Madhuri Kolhatkar, Director of Customer User Experience Management, have a lot to say about that topic.


I don’t want to reveal too much before OpenWorld, but let’s just say that catching a few sessions will be well worth your time.


The overall user experience theme for recent Tools releases centered on small changes with big gains. So there has been no wholesale revamping of the user interface, but rather a thoughtful analysis of the daily pain points experienced by users.


Chris and Madhuri say customers will see the value in rich, interactive components like import/export, the ADF Text Editor, and dynamic grid modifications – in Chris’ words: “Customers are doing backflips for these things.”


You can also expect an emphasis on user experience in the future releases of JD Edwards EnterpriseOne. I would highly recommend that you check out a few of these sessions to get a better grasp of recent user experience enhancements, and also a glimpse of what’s to come.


JD Edwards sessions to hit at OpenWorld


What Is Next for the User Experience in Oracle Applications?

12 p.m. Thursday

Moscone West - 2002/2004
George Hackman, Senior Director of User Experience, Oracle

Madhuri Kolhatkar, Director Applications User Experience, Oracle


General Session: JD Edwards 9 Is Now!

11 a.m. Monday,

St. Francis - California East/West
Denise Grills, Sr. Director, Oracle

Lyle Ekdahl, Group Vice President and General Manager JD Edwards, Oracle

Sheila Ebbitt, Director, Oracle


JD Edwards EnterpriseOne Tools and Technologies Product Strategy: Update and Roadmap

3:30 p.m. Monday,

St. Francis - California East/West
Paul Travis, IT Director, Global ERP, Cabot Corporation

Gary Grieshaber, Senior Director, Product Strategy, Oracle


The JD Edwards EnterpriseOne User Experience

5 p.m. Wednesday

St. Francis - Colonial
Darryl Shakespeare ,Software Architect, Oracle

About

Check here for opinions, updates, and events from Oracle's Applications User Experience team: Applications Cloud, E-Business Suite, JD Edwards, Siebel, PeopleSoft, and more.

Misha Vaughan
Misha Vaughan, Director, Applications User Experience
@mishavaughan on Twitter

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