Thursday Apr 11, 2013

The Cloud User Experience: Changing Everything for Users

By Misha Vaughan, Oracle Applications User Experience

Cloud-delivered applications are one of those things you watch to see how the  phenomenon is going to fully express itself.  It’s one of those industry-wide happenings, perhaps even more compelling than tablet computers, that is making the world a better place for users.

Consumers have already seen the benefit of a cloud approach with tailored, consumer-driven experiences on sites like eBay.  



Whether it’s using a desktop user interface (UI) with powerful features such as a merchant user interface for uploading 100 long and short descriptions and photos, or a simplified UI on a tablet for browsing through items from the comfort of your couch, or monitoring an auction on your smart phone using a native application, these custom, tailored experiences are really enabled by cloud computing.  

Think about that. These user interfaces are tailored for what you are doing, on specific devices, and considering specific contexts of use. Add to that a consumer-level design aesthetic, and industrial-grade security, and you have the makings of a pleasant little revolution for enterprise users.


Enterprise Apps in the Cloud Should Work the Way You Do

Marry ease-of-use, device-savvy design, custom-fit experiences, role-based access, international compliance, and security -- that’s a heady combination. It means that users can and should expect their cloud-delivered solutions to work the way they need.

Let me give you some examples.  If I am a VP of sales, I am likely very mobile and use a simplified UI on a tablet quite a bit to browse and analyze my pipeline on the road.  But if I need to sit down and crank out a deeper level of analysis for territory modeling, I am only going to do that from the comfort of a delightfully wide screen on a desktop UI.  If I am dashing from a customer meeting to the airport, I want a quick user interface via a native application on my smartphone to capture only essential information.



If I am a general ledger clerk, I probably need access to a large-screen user interface.  In fact, if you try to make me do my day-to-day work on a tablet, I would likely smack you with it.  But I may be perfectly happy submitting my vacation schedule from a tablet-kiosk in the lunchroom.

It’s a pretty exciting time of change in enterprise software right now, and I am a big fan of these kinds of changes.  It means that our end users will only benefit.  Stay tuned to the Voice of User Experience (VoX) blog to hear more about some of the new stuff coming from Oracle.  


Friday Feb 08, 2013

Apps UX Team on the Road: Oracle Usability Lab at Alliance 2013 Conference

By Gozel Aamoth, Oracle Applications User Experience

People
Wei Zhou and Gozel Aamoth from the Oracle Applications User Experience team welcome participants at Alliance 2012 in Nashville, Tenn.

Are you or your colleagues planning to attend the Alliance 2013 conference in Indianapolis this year? If yes, we’d like you to know that the Apps UX team will pack their bags and bring the usability lab to this user group conference. For the fifth consecutive year, Higher Education, Public Sector and Federal users of Oracle Applications will have an opportunity to collaborate with usability experts. Sign up for one of our exclusive user feedback sessions to get a peek at next-generation enterprise applications and learn about Oracle’s pioneering user-centered design process.

The usability lab will be open two days: Monday, March 18th, and Tuesday, March 19th, at the JW Marriott Indianapolis Hotel, Room #202. Attend a one-hour session where our usability experts will guide you through practical learning sessions covering aspects of business applications and more.

Who can participate: Employees, Business Analysts, Subject Matter Experts, Managers of all levels, and Students.

Give us your feedback on: PeopleSoft HCM Home Page, PeopleSoft HCM Manager Self Service, PeopleSoft FUSE Campus Solutions, and Fusion Help Design.

How do I sign up: This event fills up quickly, and seats are limited. Advance registration is required. RSVP now by sending an email to Gozel Aamoth at gozel.aamoth@oracle.com.  

To learn more about the team’s presentations and involvement at this conference, please visit UsableApps.

Friday Sep 28, 2012

Apps UX Unveils New Face of Fusion at OpenWorld 2012

By Kathy Miedema, Oracle Applications User Experience

The Oracle Applications User Experience (UX) team is getting ready to unveil the new face of Oracle Fusion Applications at Oracle OpenWorld 2012 in San Francisco next week.

Jeremy Ashley

Photos by Martin Taylor, Oracle Applications User Experience
Jeremy Ashley, Vice President of Oracle Applications User Experience, shows the new face of Fusion Applications to a group of trainers at Oracle’s headquarters in Redwood Shores, Calif.

Our team spent the past 6 months working on this project, which embraces simplicity with a modern, productive user experience that aims to help our applications customers rapidly scale deployment of essential self-service tasks and speed adoption by users who need quick access to do quick-entry tasks.

We have spent the week before OpenWorld at Oracle headquarters in Redwood Shores, conducting training sessions with Fusion UX Advocates (FXA), Oracle UX Sales Ambassadors (SAMBA), and members of the Oracle Usability Advisory Board (OUAB). We showed the new face of Fusion to customers, partners, ACE Directors, and people from our own sales organization. Next week during OpenWorld, they will be showing demos alongside our team members. To find them, look for the Usable Apps t-shirt, with this artwork:




You can also get a look at the new face of Fusion during OpenWorld at the following sessions and demopods:

GEN9433 - General Session: Oracle Fusion Applications—Overview, Strategy, and Roadmap

Presenter: Chris Leone, Senior Vice President, Oracle

Monday, Oct. 1, 10:45 a.m. – 11:45 a.m. in Moscone West 2002/2004

AND

Wednesday, Oct. 3, 10:1 a.m. – 11:15 a.m. in Moscone West 2002/2004

CON9407 - Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap

Presenter: Anthony Lye, Senior Vice President, Oracle

Monday, Oct. 1, 3:15 – 4:15 p.m. in Moscone West 2008

CON9438 - Oracle Fusion Applications: Transforming Insight into Action

Presenters: Jeremy Ashley, Vice President Applications User Experience, Oracle; Katie Candland, Director Applications User Experience, Oracle; Basheer Khan, founder and CEO of Innowave Technology, an Oracle ACE Director for both Fusion Middleware and Applications, and a Fusion UX Advocate

Tuesday, Oct. 2, 10:15 a.m. - 11:15 a.m. in Moscone West 2007

CON9467 - Oracle’s Roadmap to a Simple, Modern User Experience

Presenter: Jeremy Ashley, Vice President Applications User Experience, Oracle

Wednesday, Oct. 3, 3:30 p.m. - 4:30 p.m. in Moscone West 3002/3004

On the demogrounds: Come to the Apps UX pods for a look at enterprise applications on mobile devices such as smart phones and the iPad, and stay for a demo of the new face of Oracle Fusion Applications.

Our demopods will also feature some of the cutting-edge tools in Oracle’s arsenal of usability evaluation methods.

The Exhibition Hall at Oracle OpenWorld 2012 will be open Monday through Wednesday, Oct. 1-3. The demogrounds for Oracle Applications are located on the lower level of Moscone West in San Francisco. Hours for the Exhibition Hall are:

· Monday, 10 a.m. to 6 p.m.

· Tuesday, 9:45 a.m. to 6 p.m.

· Wednesday, 9:45 a.m. to 4 p.m.

About

Check here for opinions, updates, and events from Oracle's Applications User Experience team: Applications Cloud, E-Business Suite, JD Edwards, Siebel, PeopleSoft, and more.

Misha Vaughan
Misha Vaughan, Director, Applications User Experience
@mishavaughan on Twitter

Learn more about us at
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