Thursday Dec 18, 2014

Oracle HCM Cloud Release 9 UX highlights: ‘Glance, Scan, Commit’ design philosophy at work for Hiring

By Sarah Smart, Oracle Applications User Experience

As Oracle Applications Cloud Release 9 gets under way, the simplified UI continues to improve the Oracle user experience. Continuing the prime directives of Release 7 and 8, Release 9 delivers even more improvements to the applications’ simplicity, mobility, and extensibility. Here’s how Oracle Human Capital Management (HCM) Cloud moves the Oracle user experience forward.

“Glance, Scan, Commit”


The Oracle HCM Cloud dashboard

Oracle’s Release 9 user experience unites even more seamlessly with the design philosophy driving Oracle Applications Cloud. This is the first example of a unified user experience with Taleo. In Hiring Activities, users can easily update the hiring process from a macro view -- at a glance. But if they need to, they can scan for the important pieces and commit to drill deeper. 


Viewing actions to take in Requisitions: Use the drop-down in this innovative “smart card” view to reject, move forward, or add comments on a candidate from any level of commitment. 



Timeline: Visualize data on candidates in different stages of the hiring process, from the first interview to the offer, and quickly scan for a glance at status and next actions. 

Better Understanding: Infographics in Analytics

Simple, modern, well-designed analytics help executives and managers effectively evaluate their organizations with a speedy once-over. The graphics are large, smart, and colorful, making them great for presentations, and progress toward goals is easy to see.


Analytics: See performance ratings in one simple view, and eliminate digging through reports to understand how your organization is doing. 



Headcount Budget view: Check your employee count quickly and easily, and if you need an extra pair of hands, you can jump directly into creating a requisition. 

Maximum Engagement: Social and Competitions

Expanded social capabilities and competitions give employees across generations an extra push to engage in their work life. The Social Panel allows users to access Conversations and Walls to update information without having to leave the home page, and they can have as many Conversation threads as they desire while keeping them organized.


Social Panel: Post to your Wall or the Wall of a business object in which you are actively involved from anywhere in HCM.

Competitions uses the same glance-able view found throughout Release 9, allows actions at multiple levels of commitment, and gives users more information on request. 


Competitions: Perform the most common competition-related tasks from this level, or drill deeper to check rankings or add a score -- number of steps taken for a wellness competition, for example.


Competitions Leader Board: This design approach makes reaching goals as a team fun and engaging.

Pulling It All Together

Oracle HCM Cloud Release 9 provides a smooth, streamlined, more unified experience for human-resources activities and processes. The “glance, scan, commit” design philosophy, the beautiful and easy-to-understand analytics, and the maximized wo

rk-life engagement encouraged by Social and Competitions complement one another in the simplified UI. 

What People Are Saying

“Oracle has also simplified the alphabet soup of its many business-intelligence tools and embedded them in applications, created a single mobile-user experience and introduced many on-premise integration toolkits and pre-packaged integrations.” Bill Kutik, Human Resource Executive Online 

“ ... In Release 9 of Oracle HCM Cloud, much of the focus is on usability. The company has worked to unify the user experience of HCM Cloud applications with those of Taleo Recruiting and Taleo Talent Management so that they function as a consistent suite of applications. One aspect where this has improved the applications is the new “smart cards” for the recruiting application, which organize candidate information in a readable graphic format. Leone espoused the larger goal of providing the same user experience in all the enterprise cloud HCM applications.” Stephan Millard, Ventana Research 

“ ...  Release 9 of HCM Cloud enhances functionality in the Oracle Mobile application. It aligns several parts of mobile recruiting including the hiring work list and interview evaluation screens as well as parts of performance management to look and work similarly to the user interface for the Web-based version of the application. Future versions will continue the effort to harmonize the mobile and Web user interfaces for talent management. ... In addition, our benchmark research on human capital analytics shows that a solid majority (65%) of organizations are using mobile applications for talent management today or plan to do so over the next year.” Stephan Millard, Ventana Research 

To Learn More

Saturday Dec 13, 2014

Meet the OAUX team on the road! Next stop: Mexico City!

By Misha Vaughan, Oracle Applications User Experience 

If you missed meeting up with the Oracle Applications User Experience (OAUX) team at Oracle OpenWorld 2014 this year, you still have a chance to connect with us. The next stop on our regional update tour is Santa Fe, Mexico, just outside of Mexico City. Our first stop during the first week of December 2014 was London

The goal for the visit is to update Oracle Applications Cloud partners, as well as a few select customers, on the Oracle Applications Cloud strategy and roadmap. Oracle is continuing to invest in moving the user experience forward, and by spending a couple of hours with us at this event, you will find out what to start thinking about for your own organization down the road.


Jeremy Ashley, Oracle Applications User Experience vice president, talks with Dionne Healy, of Oracle, about Oracle’s cloud user experience strategy for Oracle HCM Cloud at the OAUX Exchange during Oracle OpenWorld 2014. 

What: Oracle is hosting a series of executive briefing events, each two hours long, for director-level and above Oracle partners and Oracle customers located in Latin America. These events near Mexico City will focus on the Oracle Applications Cloud User Experience strategy for HCM Cloud, Sales Cloud, Service Cloud, ERP Cloud, extensibility, and emerging technologies (wearables and beacons).


Oracle employees Kristin Desmond, from left, and Killian Evers talk about the next generation of the Oracle Sales Cloud user experience being shown during the OAUX Exchange, held during Oracle OpenWorld in San Francisco in September.


Holger Mueller (@holgermu), left, and Ray Wang (@rwang0), both analysts with Constellation Research, are shown at the OAUX Exchange in September 2014, with Oracle Applications User Experience VP Jeremy Ashley, far right, and Director Misha Vaughan, center right.

Who (maximum of 30 attendees for each session):

  • The briefings are for Oracle partners, ideally director level and above, who are located in Mexico City or Latin America generally, for Oracle’s HCM Cloud, Service Cloud, Sales Cloud, and ERP Cloud. 
  • Select Oracle Applications Cloud customers, ideally director level and above, who are located in Mexico City or Latin America generally, are also invited to attend briefings for Oracle’s HCM Cloud, Service Cloud,  Sales Cloud, and ERP Cloud. 

Why: Our team would like to share strategy and roadmap on Oracle's ongoing investment in its cloud user experiences for applications, as well as to collect feedback and perspectives from our partners and customers.

When: 

  • Wednesday, Feb. 25, 2015 - For Customers
    • 10 a.m. – 12 p.m.
    • 1:30 - 3:30 p.m.
  • Thursday, Feb. 26, 2015 – For Partners
    • 10 a.m. – 12 p.m.
    • 1:30 - 3:30 p.m.

Location:  
Oracle Office Santa Fe
Prolongacion Paseo de la Reforma 600, Álvaro Obregón, 01219, Ciudad de México, Distrito Federal, México.
Conference room: Yautepec

Agenda: Jeremy Ashley, VP of the Oracle Applications User Experience team, will listen and respond to the issues that are top of mind for attendees around user experience, as well as share the big-picture trends Oracle is paying attention to, and where Oracle is doing research and development from an enterprise software perspective. 

Attendees will also have an opportunity to engage with the OAUX team, talk to the experts, and try for themselves the forward-looking user experiences for Oracle Sales Cloud, Oracle Service Cloud, Oracle HCM Cloud, and Oracle ERP Cloud. It’s a great way for us to get direct feedback about our investment approach.

Attendees will also have the chance to take a deeper dive into the user experience plans for Oracle Applications Cloud Extensibility and Paas4SaaS. 

Finally, we will be bringing along representatives from our Emerging Technologies team to demonstrate and discuss what we think about new technologies such as wearables and beacons for the enterprise space.

Register for the event now.


Tuesday Oct 28, 2014

Meet the OAUX team on the road! Next stop: London!

By Misha Vaughan, Oracle Applications User Experience

If you missed meeting up with the Oracle Applications User Experience (OAUX) team at Oracle OpenWorld 2014 this year, you still have a chance to connect with us. The first stop on our regional update tour is London, during the first week of December.

The goal for the visit is to update Oracle Applications Cloud partners, as well as a few select customers, on the Oracle Applications Cloud strategy and roadmap. Oracle is continuing to invest in moving the user experience forward, and by spending a couple of hours with us at this event, you will find out what to start thinking about for your own organization down the road.

Jeremy & Dionne
Jeremy Ashley (@jrwashley), Oracle Applications User Experience vice president, talks with Dionne Rodrigues, senior client executive, of Oracle, about Oracle’s cloud user experience strategy for Oracle HCM Cloud at the OAUX Exchange during Oracle OpenWorld.

What:
Oracle is hosting a series of executive briefing events, each two hours long, for director-level and above Oracle partners and Oracle customers located in the UK, Ireland, and Northwestern Europe. These events will focus on the Oracle Applications Cloud User Experience strategy for HCM Cloud, Sales Cloud, ERP Cloud, extensibility, and emerging technologies.



Kristin, Killian
Oracle employees Kristin Desmond, from left, and Killian Evers talk about the next generation of the Oracle Sales Cloud user experience being shown during the OAUX Exchange, held during Oracle OpenWorld in San Francisco in September.

Holger, Ray, Jeremy, Misha
Holger Mueller (@holgermu), left, and Ray Wang (@rwang0), both analysts with of Constellation Research, at the OAUX Exchange, with Oracle Applications User Experience VP Jeremy Ashley, far right, and Director Misha Vaughan (@mishavaughan), center right.

Who:

  • The briefings are for Oracle partners, ideally director level and above, in the UK, Ireland, and Northwestern Europe for Oracle’s HCM Cloud, Sales Cloud, and ERP Cloud.
  • Select Oracle Applications Cloud customers, ideally director level and above, in the UK, Ireland, and Northwestern Europe are also invited to attend briefings for Oracle’s HCM Cloud, Sales Cloud, and ERP Cloud.
  • All attendees will need to be under non-disclosure.

Why:

Our team would like to share strategy and roadmap on Oracle's ongoing investment in its cloud user experiences for applications, as well as to collect feedback and perspectives from our partners and customers.


When:

Maximum of 30 attendees for each session.

  • Wednesday, Dec. 3, 2014 – For Customers
    • 10 a.m. – 12 p.m.
    • 1:30 - 3:30 p.m.
  • Thursday, Dec. 4, 2014 – For Partners
    • 10 a.m. – 12 p.m.
    • 1:30 - 3:30 p.m.

  • Friday, Dec. 5, 2014 – For Partners
    • 10 a.m. – 12 p.m.
    • 1:30 - 3:30 p.m.

Location:  


Oracle London, One South Place, London EC2M 2RB. 
Waterloo conference room

Agenda:
Jeremy Ashley, VP of the Oracle Applications User Experience team, will listen and respond to the issues that are top of mind for attendees around user experience, as well as share the big-picture trends Oracle is paying attention to, and where Oracle is doing research and development from an enterprise software perspective.

Attendees will also have an opportunity to engage with the OAUX team, talk to the experts, and try for themselves the forward-looking user experiences for Oracle Sales Cloud, Oracle HCM Cloud, and Oracle ERP Cloud. It’s a great way for us to get direct feedback about our investment approach.

Attendees will also have the chance to take a deeper dive into the user experience plans for Oracle Applications Cloud Extensibility and Paas4SaaS.

Finally, we will be bringing along representatives from our Emerging Technologies team to demonstrate and discuss what we think about new technologies such as wearables and beacons for the enterprise space.

Register your interest for the event.



Monday Aug 11, 2014

Oracle Extends Investment in Cloud User Experiences with Oracle Voice for Sales Cloud

By Vinay Dwivedi, and Anna Wichansky, Oracle Applications User Experience

Oracle Voice for the Oracle Sales Cloud, officially called “Fusion Voice Cloud Service for the Oracle Sales Cloud,” is available now on the Apple App Store. This first release is intended for Oracle customers using the Oracle Sales Cloud, and is specifically designed for sales reps.


The home screen of Fusion Voice Cloud Service for the Oracle Sales Cloud is designed for sales reps.

Unless people record new information they learn, (e.g. write it down, repeat it aloud), they forget a high proportion of it in the first 20 minutes. The Oracle Applications User Experience team has learned through its research that when sales reps leave a customer meeting with insights that can move a deal forward, it’s critical to capture important details before they are forgotten. We designed Oracle Voice so that the app allows sales reps to quickly enter notes and activities on their smartphones right after meetings, no matter where they are.

Instead of relying on slow typing on a mobile device, sales reps can enter information three times faster by speaking to the Oracle Sales Cloud through Voice. Voice takes a user through a dialog similar to a natural spoken conversation to accomplish this goal. Since key details are captured precisely and follow-ups are quicker, deals are closed faster and more efficiently. 

Oracle Voice is also multi-modal, so sales reps can switch to touch-and-type interactions for situations where speech interaction is less than ideal.

Oracle sales reps tried it first, to see if we were getting it right
We recruited a large group of sales reps in the Oracle North America organization to test an early version of Oracle Voice in 2012. All had iPhones and spoke American English; their predominant activity was field sales calls to customers. Users had minimal orientation to Oracle Voice and no training. We were able to observe their online conversion and usage patterns through automated testing and analytics at Oracle, through phone interviews, and through speech usage logs from Nuance, which is partnering with Oracle on Oracle Voice. 

Users were interviewed after one week in the trial; over 80% said the product exceeded their expectations. Members of the Oracle User Experience team working on this project gained valuable insights into how and where sales reps were using Oracle Voice, which we used as requirements for features and functions. 

For example, we learned that Oracle Voice needed to recognize product- and industry-specific vocabulary, such as “Exadata” and “Exalytics,” and we requested a vocabulary enhancement tool from Nuance that has significantly improved the speech recognition accuracy. We also learned that connectivity needed to persist as users traveled between public and private networks, and that users needed easy volume control and alternatives to speech in public environments. 
We’ve held subsequent trials, with more features and functions enabled, to support the 10 workflows in the product today. Many sales reps in the trials have said they are anxious to get the full version and start using it every day.
“I was surprised to find that it can understand names like PNC and Alcoa,” said Marco Silva, Regional Manager, Oracle Infrastructure Sales, after participating in the September 2012 trial.
“It understands me better than Siri does,” said Andrew Dunleavy, Sales Representative, Oracle Fusion Middleware, who also participated in the same trial.

This demo shows Oracle Voice in action.


What can a sales rep do with Oracle Voice?
Oracle Voice allows sales reps to efficiently retrieve and capture sales information before and after meetings. With Oracle Voice, sales reps can: 

Prepare for meetings
View relevant notes to see what happened during previous meetings.
See important activities by viewing previous tasks and appointments. 
Brush up on opportunities and check on revenue, close date and sales stage.

Wrap up meetings
Capture notes and activities quickly so they don’t forget any key details.
Create contacts easily so they can remember the important new people they meet.
Update opportunities so they can make progress. 


These screenshots show how to create tasks and appointments using Oracle Voice.

Our research showed that sales reps entered more sales information into the CRM system when they enjoyed using Oracle Voice, which makes Oracle Voice even more useful because more information is available to access when the same sales reps are on the go. With increased usage, the entire sales organization benefits from access to more current sales data, improved visibility on sales activities, and better sales decisions. Customers benefit too -- from the faster response time sales reps can provide.


Oracle’s ongoing investment in User Experience

Oracle gets the idea that cloud applications must be easy to use. The Oracle Applications User Experience team has developed an approach to user experience that focuses on simplicity, mobility, and extensibility, and these themes drive our investment strategy. The result is key products that refine particular user experiences, like we’ve delivered with Oracle Voice. 

Oracle Voice is one of the most recent products to embrace our developer design philosophy for the cloud of “Glance, Scan, & Commit.” Oracle Voice allows sales reps to complete many tasks at what we call glance and scan levels, which means keeping interactions lightweight, or small and quick.

Are you an Oracle Sales Cloud customer? 

Oracle Voice is available now on the Apple App Store for Oracle customers using the Oracle Sales Cloud. It’s the smarter sales automation solution that helps you sell more, know more, and grow more. 

Will you be at Oracle OpenWorld 2014? So will we! Stay tuned to the VoX blog for when and where you can find us. And don’t forget to drop by and check out Oracle Voice at the Smartphone and Nuance demo stations located at the CX@Sales Central demo area on the second floor of Moscone West. 

Monday Aug 04, 2014

Applications User Experience Beacons Developer Challenge Promotes Innovation, Collaboration

By DJ Ursal, Oracle Applications User Experience

The entrepreneurial spirit came alive during the Oracle Applications User Experience (Apps UX) Beacons Developer Challenge recently. There was a true sense of collaboration, not only at the participant level but at an organizational level too. We saw a lot of creativity and pushed the boundaries of what’s possible with emerging technologies.

As host of the event, it was a wonderful opportunity to network with best-of-the-best minds within Oracle. We believe beacons are a game-changer in connectivity and the next big technology of the future. This functionality leverages Bluetooth Low Energy (BLE) technology, allowing you to add geofencing capabilities to your application design. Instead of using satellite-based signals to track your users’ locations, highly localized BLE signals from a variety of signal emitters provide a more granular level of interaction with applications.

The Beacons Developer Challange was a 60-hour mobile app-building contest, held in July at Oracle headquarters in Redwood Shores, Calif..The purpose of the Challenge was to give developers, designers, and internal entrepreneurs the chance to work together to build apps, bring awareness to “the Internet of things”, as well as to promote collaboration across Oracle. Participating organizations included: Fusion Technical Architecture, BlueKai Development, Siebel development,Oracle Internet of Things (IoT) Organization, North America Sales consulting group, Fusion HCM Development, Apps Usability and the Oracle Product Development College Hire Program.


North America Applications Sales Consulting team as they set out to conquer the developer challenge. 


Oracle Product Development College Hire team takes time out for brainstorming.


The challenge was focused on location-aware enterprise business scenarios, and teams chose their own platform on which to develop a mobile app. We limited this competition to one beacon platform, using iBeacons from Estimote, however others are available such as Gimbal and Raspberry Pi. We wanted to make sure that single-member teams had a fighting chance too, so there was no restriction on the size of the team. To ensure a level playing field, all participants were provided with the same set of sample data to be used for creating their mobile app. Each application was evaluated by judges based on the following criteria:
  • Execution of Entry: How fully developed and implemented the entry is. Does it use the data provided and beacons?
  • Business Value: How useful would the entry be in a business context?
  • User Experience: To what degree does the entry demonstrate new and innovative uses of beacons and Oracle data? Is it a pleasure to use?

Judges included Jeremy Ashley (@jrwashley), second from left, the vice president of the Oracle Applications User Experience team, Jayant Sharma, Director product management, and Mark Vilrokx (@mvolrokx). Not in the picture, Ed Jones, John Hsieh, Dj Ursal and Laurie Pattison.

After two and half days of hard work and coding, nine projects were demoed to our panel of judges at the end of the week. Great ideas were showcased, and choosing the top three proved to be difficult.

Awards and Certificates. 

The first place award went to a solo entry, team Swift, that showcased the power of a framework that was location-aware, using iBeacons. In second place, The AppsLab (@appslab) team implemented a location-aware, social application for the enterprise that connected local employees together to better manage their interactions in the workplace by sharing information, such as location. Team OCH1 came in third with their app that utilizes beacons to change the way we look for resources in the office.

The Apps UX Beacon Developer Challenge was sponsored by the Oracle Product Development College Hire Program, Oracle Facilities and Oracle Spatial and Graph. A big thank-you goes to our fantastic on-site support staff, which included people from across different organizations within Oracle.

The Apps UX Beacon Developer Challenge event staff.


At the end of the day, it was not about the prizes, but building passion for creating new ideas and concepts, new experiences, in a fun and engaging manner, and promoting an innovative social network that allows one to connect with like-minded people, crossing organizational boundaries.

The Oracle Apps UX developer challenge mission is to fuel innovation and promote collaboration by connecting people, ideas, and technologies from various organizations across Oracle. By collaborating in the developers challenge and working together, the employees got a chance to contribute  their best skills while learning from the other members of the team. Team members learnt from each other by sharing information, discussing options, debating the best solution, and by actively using skills on developer challenge project.

Friday May 02, 2014

Thank you, Oracle Partner AMIS, for an excellent Oracle Applications Cloud User Experience Expo

Author Misha Vaughan, Oracle Applications User Experience

We recently co-hosted an OAUX Expo in Nieuwegein, The Netherlands (near Amsterdam) on March 18, 2014 with Oracle partner AMIS. The goal of the event was to excite and inspire attendees about the future of Oracle technology and Oracle Applications Cloud by leading with our work on the Oracle user experiences.  We wildly exceeded my own expectations about the event. Students walked away excited about careers with Oracle technology, partners walked away with a sense of how they could grow their businesses, and customers walked away with confidence in Oracle’s UX investment strategy.

The timing was quite lucky, as this was the first event where attendees got to see the newly available Oracle Applications Cloud Release 8 user interface.


A personal thank-you to Lucas Jellema, Amis CTO, who was enthusiastic and inspired enough to spark this project.


To get a recap of what you missed, AMIS CTO Lucas Jellema (@lucasjellema) blogged live about the event, which drew nearly 500 attendees. Just prior to the event, Bob Rhubart (@OTNArchBeat) of OTN Archbeat hosted a video
interview that previewed the event nicely, with Lucas and our VP, Applications User Experience, Jeremy Ashley (@jrwashley), on the Oracle user experience vision and strategy.

What did you miss?


Here is a recap in pictures of the event. Photos by Rob Hernandez, Oracle Applications User Experience. 


The Oracle Applications User Experience and AMIS teams pose just before the big day for a snapshot.

Ultan O’Broin talks about wearables and enterprise use cases.


Aylin Uysal discusses the future of Oracle HCM Cloud user experiences.


VP Jeremy Ashley and Amis CEO Paul Uijtewaal discuss Google Glass.


 Lonneke Dikmans listens poised to talk about UX Direct and Oracle’s UX best practices. 


Killian Evers leads a discussion about the next generation of the Sales Cloud user experience.

Vlad Babu, one of our Apps UX Sales Ambassadors, talks with attendees about UX Direct and UX design patterns for building great looking usable apps for the Cloud.


A few lucky attendees got to see what’s behind the door to the secret chamber.

Noel Portugal shows off Google Glass.

George Hackman demos forward-looking user experience concepts.

Jeremy Ashley, Lucas Jellema, and Sten Vesterli rest their weary legs after hours of presentations.


One of our own UX Sales Ambassadors, Edward DeWolf, demos the new simplified UI for Oracle Sales Cloud.


Jake Kuramoto draws observers into a huddle as he shows some user experience concepts.


Find out where the UX team will be next if you want to see what we are working on

If you would like to read more:

• Take a look at where it all started.

• Read the latest on our cloud tailoring strategy.



Thursday Mar 20, 2014

Simplified UI and the Oracle User Experience in Oracle Applications Cloud Release 8

With the launch of Oracle Applications Cloud Release 8 this month, the Oracle Applications User Experience team gets another opportunity to talk about its simplified user interface (UI) and how our usability research is moving the Oracle user experience forward. 

The simplified UI is the modern, intuitive, streamlined interface for the Oracle Applications Cloud that brings to the surface frequently performed tasks, works across platforms, and requires no training. Oracle debuted this simple, mobile, and extensible interface in Oracle Applications Cloud Release 7, in Oracle Human Capital Management (HCM) Cloud and Oracle Sales Cloud. That release in Fall 2013 illustrates the interface's focus on quick-entry, light-touch, contextual tasks that are tailored by role.

Oracle Applications Cloud Release 8 is an extension of the same themes of simplicity, mobility, and extensibility that set the simplified UI apart. Oracle HCM Cloud and Oracle Sales Cloud can now take advantage of these user experience enhancements:

  • Expanded simplicity: Additional self-service, quick-action tasks are brought to the surface in this latest release, enabling more people in your company to easily access the essential information and actions that support the way they work in the cloud.
  • Expanded visualizations and analytics: Additional infographic-inspired, tablet-friendly, and interactive visualizations and embedded analytics appear throughout the UI in this release.
  • Expanded extensibility and customization: Not only can you rebrand the simplified UI with your own company logo and watermark and add unique company news and announcements to the simplified UI home page, but you can now restructure and rename the available functional areas and pages. 
Here's a look at just a few highlights in the simplified UI in Release 8.


Oracle Applications Cloud Release 8 Simplified UI Entry Experience

Time entry
Time in Oracle HCM Cloud Release 8

Sales Campaigns
Sales Campaigns in Oracle Sales Cloud

Succession Plans
Succession Plans In Oracle HCM Cloud

Dashboard
Dashboard in Oracle Sales Cloud


Settings Structure
Settings in Simplified UI: Structure

Check the Usable Apps web site to read more about the user experience in the Oracle Applications Cloud.  

Sunday Mar 16, 2014

Wearables Design Jam @ Oracle Applications User Experience Labs

By Misha Vaughan (@mishavaughan), Oracle Applications User Experience

The conversation about new technology and what it means for enterprise users keeps moving forward at Oracle. The latest version of that conversation was an inspirational event at Oracle headquarters in Redwood Shores, California, on Feb. 4: a Wearables Design Jam led by Ultan O’Broin, Director, Oracle Applications User Experiences.

Ultan and Sarahi
Photo by Misha Vaughan, Oracle Applications User Experience
Ultan O’Broin prepares, with his usual style, alongside Sarahi Mireles, for the wearables design jam

The goal of the event was to discuss wearables in the work world, solve an enterprise problem, and have fun. What was different about this event was that there was no coding required – it was a pen-and-paper, creative project.

Participants came from a variety of Oracle teams to share ideas – and compete - such as User Assistance, JD Edwards, the Apps Lab, Enterprise Performance Management, and the Mexico Development Center UX team.

Ultan kicked off the event with an introduction to wearables by calling them smart personal technology devices, worn or carried all the time. “It's about automating and augmenting activities,” he said. “Automating the things you hate, and augmenting the things you love. Using technologies you already know – cameras, watches – with new capabilities – GPS, optical character recognition to perform tasks hands-free, and see or easily capture information.  For us, these experiences are apps that are integrated with data in the cloud.” 

He discussed several consumer examples including Samsung Galaxy Gear watch, Oakley Airwave, Google Glass, and Fitbit Force.  "Right now, it's consumer driven usage, dominated by health and personal fitness,” Ultan said. “These expectations from the personal world will affect user expectations of the enterprise."  Examples in the enterprise space include the Hitachi business microscope. An example closer to home is the use of the Fitbit at Oracle HCM World. Attendees were given Fitbit wrist bands and encouraged to log their steps against other attendees in a fitness campaign.

Wellness leaderboard
The HCM World Wellness leaderboard counts the steps of attendees.

For the participants of our Wearables Design Jam, the challenge was to design enterprise solutions – their own wearables use cases – working in teams of three and four. With only paper, pencils, and wearables stencils, participants brainstormed ideas for wearables that could be useful in an enterprise context.

Stencil
This is an example of a stencil from the Wearables Design Jam.

Teams presented their designs to judge Jeremy Ashley (@jrwashley), Vice President, Oracle Applications User Experiences. Ideas ranged from smart employee ID badges to gloves to warehouse technology, to OpenWorld conference technology. The winning team presented a smarter OpenWorld badge that collects, shares, and exchanges contact information with attendees.

The winning team
The winning team: Adam Heller, Principal Usability Engineer; Bo Wang, Senior Interaction Designer; and Gurbinder Bali, Director, JD Edwards EnterpriseOne Development.

Ashley said, "The key to wearables is a casual gesture. But you can go even further. Imagine you had warehouse management that took advantage of whoever was nearest, to make it more engaging or using specialists with skills."  He said the winning idea has implicit participation and is immediately available, and it also has immediate analytic capability and integration with Sales Cloud and HCM Cloud.

For more information on wearable computing, check out these related posts:
•    The AppsLab team participates in a recent AT&T developer hackathon in the Wearables track (@appslab).
•    Ultan explores the reactions to Google Glass globally.
•    Marta Rauch takes an awesome ride down Highway 84 through the eyes of Google Glass (@marta).










About

Check here for news and upcoming events from Oracle's Applications User Experience team on the Oracle Applications Cloud and more.

Misha Vaughan
Misha Vaughan, Senior Director, Applications User Experience
@mishavaughan on Twitter

Learn more about us at
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