Monday Oct 28, 2013

Workshops, online content show how Oracle infuses simplicity, mobility, extensibility into user experience

By Kathy Miedema & Misha Vaughan, Oracle Applications User Experience


Oracle has made a huge investment into the user experience of its many different software product families, and recent releases showcase big changes and features that aim to promote end user engagement and efficiency by streamlining navigation and simplifying the user interface.

But making Oracle’s enterprise software great-looking and usable doesn’t stop when Oracle products go out the door. The Applications User Experience (UX) team recognizes that our customers may need to customize software to fit their work processes. And that’s why we provide tools such as user experience design patterns to help you maintain the Oracle user experience as you tailor your application to fit your business needs.

Often, however, customers may need some context around user experience. How has the Oracle user experience been designed and constructed? Why is a good user experience important for users? How does understanding what goes into the user experience benefit the people who purchase the software for users?

There’s a short answer to these questions, and you can read about it on Usable Apps. But truly understanding Oracle’s investment and seeing how it applies across product families occasionally requires a deeper dive into the Oracle user experience, especially if you’re an influencer or decision-maker about Oracle products.

To help frame these decisions, the Communications & Outreach team has developed several targeted workshops that explore what Oracle means when it talks about user experience, and provides a roadmap into where the Oracle user experience is going. These workshops require non-disclosure agreements, and have been delivered to Oracle sales folks, Oracle partners, Oracle ACE Directors and ACEs, and a few customers. Some of these audience members have been developers or have a technical background; just as many did not. Here’s a breakdown of the kind of training you can get around the Oracle user experience from the OAUX Communications & Outreach team.


For Partners:

Demostation
George Papazzian, Principal, Naviscent with Joyce Ohgi, Oracle

  • Oracle Fusion Applications HCM Pre-Sales Seminar:  In concert with Worldwide Alliances  and  Channels under Applications Partner Enablement Director Jonathan Vinoskey’s guidance, the Applications User Experience team delivers a two-day workshop.  Day one focuses on Oracle Fusion Applications HCM and pre-sales strategy, and Day two focuses on positioning and leveraging Oracle’s investment in the Oracle Fusion Applications user experience.  The next workshops will occur on the following dates:
  • Partner Advisory Board: A two-day board meeting in the U.S. and U.K. to discuss four main user experience areas for Oracle Fusion Applications: simplicity, visualization & analytics, mobility, & futures. This event is limited to Oracle Diamond Partners, UX bloggers, and key UX influencers and requires legal documentation.  We will be talking about the Oracle applications UX strategy and roadmap.

  • Partner Implementation Training on User Interface: How to Build Great-Looking, Usable Apps:  In this two-day, hands-on workshop built around Oracle’s Application Development Framework, learn how to build desktop and mobile user interfaces and mobile user interfaces based on Oracle’s experience with Fusion Applications. This workshop is for partners with a technology background who are looking for ways to tailor Fusion Applications using ADF, or have built their own custom solutions using ADF. It includes an introduction to UX design patterns and provides tools to build usability-tested UX designs.
  • Nov 5-6, 2013 @ Redwood Shores, CA, USA
  • January 28-29th, 2014 @ Reston, Virginia, USA
  • February 25-26, 2014 @ Guadalajara, Mexico
  • March 9-10, 2014 @ Dubai, United Arab Emirates
To register, contact Shannon.Whiteman@oracle.com
  • Simplified UI Customization & Extensibility:  Pilot workshop:  We will be reviewing the proposed content for communicating the user experience tool kit available with the next release of Oracle Fusion Applications.  Our core focus will be on what toolkit components our system implementors and independent software vendors will need to respond to customer demand, whether they are extending Fusion Applications, or building custom applications, that will need to leverage the simplified UI.
    • Dec 11th, 2013 @ Reading, UK
For information: contact Misha.vaughan@oracle.com
  • Private lab tour and demos: Interested in seeing what’s going on in the Apps UX Labs?  If you are headed to the San Francisco Bay Area, let us know. We can arrange a spin through our usability labs at headquarters.
  • OAUX Expo: This open-house forum gives partners a look at what the UX team is working on, and showcases the next-generation user experiences in a demo environment where attendees can see and touch the applications.

  • UX Direct: Use the same methods that Oracle uses to develop its own user experiences. We help you define your users and their needs, and then provide direction on how to tailor the best user experience you can for them.

For Customers

lab team photo
Angela Johnston, Gozel Aamoth, Teena Singh, and Yen Chan, Oracle

  • Lab tours: See demos of soon-to-be-released products, and take a spin on usability research equipment such as our eye-tracker. Watch this video to get an idea of what you’ll see.
  • Get our newsletter: Learn about newly released products and see where you can meet us at user group conferences.
  • Participate in a feedback session: Join a focus group or customer feedback session to get an early look at user experience designs for the next generation of software, and provide your thoughts on how well it will work.
  • Join the OUAB: The Oracle Usability Advisory Board meets several times a year to discuss trends in the workforce and provide direction on user experience designs.
  • UX Direct: Use the same methods that Oracle uses to develop its own user experiences. We help you define your users and their needs, and then provide direction on how to tailor the best user experience you can for them.
For Developers (customers, partners, and consultants):

Developers
Plinio Arbizu, SP Solutions, Richard Bingham, Oracle, Balaji Kamepalli, EiSTechnoogies, Praveen Pillalamarri, EiSTechnologies

  • How to Build Great-Looking, Usable Apps: This workshop is for attendees with a strong technology background who are looking for ways to tailor customer software using ADF. It includes an introduction to UX design patterns and provides tools to build usability-tested UX designs.  See above for dates and times.
  • UX design patterns web site: Cut the length of your project down by months. Use these patterns to build out the task flow you need to develop for your users. The patterns have already been usability-tested and represent the best practices that the Oracle UX research team has found in its studies.
  • UX Direct: Use the same methods that Oracle uses to develop its own user experiences. We help you define your users and their needs, and then provide direction on how to tailor the best user experience you can for them.

For Oracle Sales


Mike Klein, Jeremy Ashley, Brent White, Oracle
  • Contact your local sales person for more information about the Oracle user experience and the training available from the Applications User Experience Communications & Outreach team.
  • See customer-friendly user experience collateral ranging from the new simplified UI in Oracle Fusion Applications Release 7, to E-Business Suite user experience highlights, to Siebel, PeopleSoft, and JD Edwards user experience highlights.  
  • Receive access to the same pre-sales and implementation training we provide to partners.
  • For Oracle Sales only: Oracle-only training on the Oracle Fusion Applications UX Innovation Sales Kit. 


Saturday Jun 15, 2013

Hands-On Workshop with Fusion Applications and ADF UX Desktop Design Patterns

By Misha Vaughan, Applications User Experience

Oracle Fusion Applications

I hosted a team of internal Oracle Fusion Apps Sales leaders and a few select Oracle partners on May 14-16, 2013, at Oracle HQ in Redwood Shores. This was the second version of the Applications User Experience team’s "How to Build Great-Looking Usable Apps" workshop.  

This was a revised version of an event we piloted a few months before in the UK. This time around, we added:
  • A couple of bridge-building pieces to help attendees move from wireframe to design patterns to ADF components more clearly.
  • A day on mobile UX design patterns and mobile ADF.
Attendees want to attend this workshop for one of two reasons: 1) They need to extend Fusion Apps, and they want to understand what the UX best practices are for doing this, 2) they want to build a custom application, or even just a page, with ADF, and they don't want to start from scratch on the user experience.

To give you an idea of the agenda, here are the key speakers and their areas of focus:
  • Ultan O'Broin (@ultan, @usableapps): Focusing on the enterprise applications UX design principles, defining what "UX design patterns" are, and explaining why wireframing is such a key part of Oracle’s UX design pattern strategy.
  • Misha Vaughan: I was standing in for my team member Katy Massucco on a presentation she calls "art school in a box," or the 8 things any developer needs to know about the visual design of enterprise UIs.
  • Scott Robinson: On how we move step-by-step from wireframes to UX desktop design patterns, as well as the design guidance we are developing for identifying "simplified" use cases for enterprise apps.
  • Lynn Munsinger: On all of the hands-on content. She is really walking attendees through two very thorough exercises, on Procurement and on a trouble-ticket flow, as well as a great presentation on how to move from screenshots to ADF components.  
  • Richard Bingham (@richardbingham): Detailing how we make use of composers as part of the Fusion Apps tailoring story, as well as covering his new role in Fusion Apps Developer relations.
  • Floyd Teter (@fteter) : On how he used UX design patterns and ADF Essentials to bootstrap his UX and deliver a well-designed product ridiculously fast.
  • Mark Vilrokx: He is exploring use cases and technology for integrating with Fusion apps in the cloud.
  • Kristin Desmond: On the new simplified UI's tailoring strategy for Fusion Apps and where we are with UX design patterns for simplified UIs.
  • Lynn Rampoldi-Hnilo: Covering a great set of "top 10" things you need to know for designing mobile applications as well as shepherding attendees through wireframing a mobile application.
  • Brent White: On the visual design guidance for mobile UIs, as well as teaming up with Lynn on wireframing.
  • Joe Huang: On how ADF Mobile is built to support UX design patterns and deliver a great mobile user experience.
  • Teena Singh and Lulit Bezuayehu: On how a developer can write a user profile and learn to run his or her own usability test using resources from UX Direct.
I think you know why I felt so tired by the end of the week. We hit a lot. Most of this agenda came from the combined brain power of Ultan O'Broin and Lynn Munsinger. So it's ironic that Ultan could not even attend. He managed to take a very nasty nose-dive over his bicycle handle bars the Sunday before the event.

Thanks very much to Jeremy Ashley, my boss, for stepping in to present as well as Scott Robinson for biting off more than he expected in this portion of the workshop.

So, how did we do?
See for yourself:

Floyd Teter, EiS Technologies: "Great workshop. Covered stuff I can take back to the job and use."  


Sten Vesterli, Scott/Tiger: He clearly got the value of design patterns. "I was just watching my son play the Neverwinter MMORPG beta. The user interface looks just like other MMORPGs and he could jump right in and start playing.

That’s not because the people at Cryptic Studios lack imagination - it’s because their users already have an expectation of how an MMORPG should look. It would be stupid to risk turning people away by inventing a brand new user experience (UX). Instead, they are using a User Experience Design Pattern that their users recognize."


Floyd Teter, Sten Vesterli, Mick McGee
Floyd Teter, EiS Technologies; Sten Vesterli, Scott/Tiger; and Mick McGee, EchoUser.

How do you get access to this?
We were fortunate enough to have Tom Barrett and Jonathan Vinoskey from Oracle Alliances & Channels (A&C) representing Oracle Applications partner interests.  They stayed the full 3 days!  Talk about troupers.

Jonathan Vinoskey, Tom Barrett
Jonathan Vinoskey & Tom Barrett, Oracle, creating a wireframe for a trouble-ticket application.

I have been working with our key speakers and A&C on the best ways to re-deliver this content.  Right now, we are looking at a series of in-person training events that we are planning to offer globally -- not a huge number of them, as the guidance has been that attendees get the most out of having access to the seasoned UX pros, but hopefully enough for the really eager to get started with design patterns and ADF.  We will also be offering a series of these sessions as recordings, as an OPN learning path.

You can also expect to see excerpts from the workshop on the UsableApps blog in the months ahead.



Tuesday May 28, 2013

100 Partners Later

By Kathy Miedema, Oracle Applications User Experience

The Oracle Applications User Experience team just did something new, and it was very cool.

The customer outreach arm of the Applications User Experience, or Apps UX, team held its first demo reception.

The team has done demos before. And new stuff. After all, this is a research and development organization within Oracle. It’s our job to be ahead of the market and in the midst of designing new user experiences with equal parts cutting-edge technology and creative innovation. So why was this different?

You may have read in a previous post here about simplicity, and how that idea is driving the Oracle applications user experience forward. In May, we showed that idea in action, with demos of several special user experiences actually undergoing development right now. Only previously vetted partners were allowed to see this – as a rule, Oracle does not share much before an application becomes generally available. So being able to share something that was actually in development just for the sake of showing it, well, that was quite exciting.

Aylin Uysal
Photographs by Martin Taylor, Oracle Applications User Experience

Aylin Uysal, Director, Applications User Experience, demonstrates the new simplified UI.


Gathering feedback on iterations of the next generation of an application is part of the Apps UX mission. The team tests and measures and re-tests next-generation designs for enterprise software, gathers up the comments and reactions of specifically recruited users, and figures out how to solve problems with each iteration of the next use experience design. This often happens in one-on-one customer feedback sessions, or occasionally, a focus group.

But in May, about 100 partners were invited to a special reception, just to see what we’re working on.

Mark Vilrokx
Mark Vilrokx, Architect, Applications User Experience, shows how Oracle Voice works.


Sten Vesterli, a
Senior Principal Consultant with Scott/Tiger and Oracle ACE Director, posted in his blog that he had seen the future of ERP. Vesterli wrote: “Yesterday, the Oracle UX team hosted a confidential (strictly no photography!) event demoing some of the new stuff they are working on. If I told you the details I’d have to kill you, but what I can say is this: The future of ERP is as a platform, not an application.”

Floyd Teter, Executive Vice-President, Strategy and Products, EiS Technologies, Inc., also posted in his blog that he "had the opportunity to see plenty of new product prototypes ... none of which I can talk about (inserted frustrated sigh here) other than to say that there is some extremely cool stuff in the pipeline from the Oracle UX team.  Seems like this team's innovation engine is really taking their game up another notch."

This is an adventurous time for the Apps UX team. We’re always looking forward, but with the addition of new developers to our team in the last year, we’re moving forward at a spectacular pace. We’ll keep writing about it here on VoX, so check back frequently.

For a broad view of some of the areas the team is exploring, read this recent post about the road ahead.
To find out where members of the Apps UX team will be speaking next, check the Usable Apps Events page.

Sunday Feb 03, 2013

Changing of the Guard: A new Face for the UsableApps Site and A New Editor for the UsableApps Blog

By Misha Vaughan, Oracle Applications User Experience

As Editor-in-Chief of UsableApps, I am mostly asked to sign off on stories and work by writers who are much better than I.  Just check out this thoroughly researched and well-written piece by Kathy Miedema on what mobile looks like across the applications product lines.  Or take a look at the recently updated oracle.com/usableapps, with a whole new area for developers.

Usableapps Home Page
This screenshot of Oracle.com/usableapps shows new organization in the navigation to reflect Oracle’s changing priorities for applications user experiences.

UsableApps Blog: User Experience for Applications Developers

Every now and then, the applications user experience communication squad throws me a hard problem. This time, it was finding a new editor and a new vision for the UsableApps blog.

Anna Wichansky, former editor of the blog, has experienced such success with the growth of the Oracle Usability Advisory Board, of which she is co-chair, that she is now making that her full-time commitment. Which meant I had to ponder the future of the blog.

Ultan O’Broin will take over as the editor, and deliver what I think is a very timely new focus.  In a face-to-face interview session, I gave O’Broin my take on user experience, and I asked him to share his vision for the Usable Apps blog. 

He plans to write posts for: “customers, partners, builders of our apps, users of our apps who need to be able to articulate what they need from the builders.”

“There are going to be a wide range of topics covered that I will slot into different categories,” he said.   I want to build on the great work that has been done on the existing blog and explore new areas such as: developer productivity, cloud deployment of apps, user experience as part of the development tool kit, as well as user experience science and innovation.

Why the shift in the focus on the blog?  “It is a natural progression from where we are,” he said. “We need to reflect the changing expectations of our customers and their end users.  To users, there is no delineation of enterprise apps and apps you use for your personal business. We are in a world of simplicity and modernization.” 

O’Broin also noted the changing nature of customer expectations. Purchasing an application and implementing it is no longer enough, he said. Now, companies need to focus on the user experience of those application implementations to get the most value from their purchase.  “Customers have an expectation of companies like Oracle,” he added. “They are paying a lot of money, and they want access to our expertise.“

A Blog for Applications Makers


O’Broin, far right, speaks on a panel at the San Francisco Maker Faire in 2012.

O’Broin has been blogging for a few years, “I noticed, in the evolution of blogging, readers want to know how to do things. If you have expertise, you need to share it with the community. You need to give it away. You can’t keep it in your head.”

O’Broin said the blog will talk about what UX is, “but also explain how to do things and why they need to do them, with anecdotally rich examples.” 

The blog will have some guest writers.  People from the ADF team will write about modernizing Oracle Forms, about ADF and internationalization, and partners like Basheer Khan who have taken up design patterns will write about their experience.   

O’Broin said, “I would like to get to a level where developers can talk about it themselves. I want developers to say ‘make it like Google or Apple or Oracle.’”

“There is a maker community around enterprise applications.  I want them them to understand that UX should be part of their tool kit.  We can deliver much more than code.  We can deliver a whole experience. “

To Get Started
Fundamental to getting started as an applications developer in the user experience space is getting up to speed on user experience design patterns.  If you got all the way to the end and are looking to wrap your head around the idea, check out the following:

  • Training events – reach out to the EMEA Platform Technology Solutions team, and soon the NAS PTS team, for training in your area on design patterns and ADF.  It’s an intense but thorough introduction.
  • Listen to the podcast with O'Broin on getting started with developer tools like design patterns.
  • Read the user experience design patterns white paper.
  • Watch Oracle ACE Directors Debra Lilley and Sten Vesterli talk about user experience design patterns on YouTube.
  • Read about the launch of the Fusion user experience design patterns for developers.


Wednesday Dec 19, 2012

Building Great-Looking, Usable Apps: A two-day workshop applying Oracle’s best UX practices in ADF

By Misha Vaughan, Oracle Applications User Experience

event artwork

I have been with Oracle for more than 12 years. It is a company that has granted me extraordinary creative freedom to help deliver compelling experiences for customers.

I am beyond proud to talk about one of the experiences we just took for a test drive. Recently, we delivered a first-of-its-kind, three-team collaboration, train-the-trainer event in Reading, U.K., on building great-looking, usable apps based on Oracle Fusion Applications -- using the ADF tool kit.

A new kind of workshop
Kevin Li, Platform Product Director, asked the Oracle Applications User Experience VP, Jeremy Ashley, if the team had anything to help partners and customers build applications that looked like Oracle Fusion Applications. He was receiving this request from European partners and customers.

Some quick conversations ensued, and the idea for the workshop was born: We would conduct an experiment.  We would work with feedback from the key Platform Technology Solutions (PTS) trainers under Andre Pavanello, Director, Platform Technology Solutions, in Europe, Middle East, and Africa. We would partner with the ADF team lead by Grant Ronald, Director of Product Management, and leverage the Applications UX expertise in Ashley’s team.

The goal: Create a pilot workshop that in two days would explain to an ADF developer how to leverage the next-generation user experience best-practices developed for Fusion Apps.

Why? Customers who need integrations with Oracle Fusion Applications, who are looking for custom applications that need to co-exist with Fusion, or who quite simply want a next-generation design for a custom app, need their solutions to reflect the next-generation research and design.

Building an event for an ADF developer
The biggest hurdle was figuring out where to start.  How far into user experience country do you take an ADF developer? How far into ADF do you need to go if you are a UX professional?

After some time in the UX kitchen, the workshop recipe looked like this:
Mix equal parts:

ultan presenting
Ultan O’Broin, Oracle Director of Global User Experience, explains the trouble-ticket wireframe design exercise.


Lynn Munsinger, Oracle Senior Group Product Manager, talks about the follow-on trouble-ticket ADF coding exercise. 

For spice, add:
•    Debra Lilley, Fujitsu and ACE director, showcasing some of the latest ADF design work in the new face of Fusion Applications. 
•    Partner show-and-tell of example apps they have built with FMW and ADF that are dynamic, beautiful, and interactive.


Debra Lilley, Oracle ACE Director and Fujitsu Fusion Champion, on the new face of Fusion built with ADF, and Fusion extensibility with composers as a window into “the possible.”


The taste test
This first go-round of the workshop was aimed squarely at ADF developers and partners.  We were privileged to have participation and feedback from:
•    Sten Vesterli, Scott/Tiger S. A., Denmark
•    John Sim, Fishbowl Solutions, U.K.
•    Josef Huber, Primus Delphi Group, Munich
•    Thaddaus Weindl, Primus Delphi, Group, Munich
•    Praveen Pillalamarri, EiS Technologies, Bangalore
•    Balaji Kamepalli, EiS Technologies, Bangalore
•    Plinio Arbizu, Services & Processes Solutions S. A., Mexico
•    Yannick Ongena, infoMENTUM, U.K.
•    Jakub Ciszek, infoMENTUM, U.K.
•    Mauro Flores, infoMENTUM, U.K.
•    Matteo Formica, infoMENTUM, U.K.


From left: Richard Bingham, Oracle; Mauro Flores and Mateo Formica, infoMENTUM, collaborate during the workshop.

Why is this so exciting?  Oracle has invested heavily in the research and development of the Oracle Fusion Applications user experience. This investment has been and continues to be applied across the product lines. Now, we finally get to teach customers and partners how to take advantage of this investment for custom solutions.

This event was a pilot to test-drive the content, as well as a train-the-trainer event that our EMEA colleagues will be using with partners who want to build with Fusion Apps design patterns.

What did attendees think?
"I liked most the science stuff, like eye-tracking, design patterns and best-practice (color, contrast),” Josef Huber said. “It was a very good introduction to UI design, and most developers and project managers are very bad in that.  So this course would be good for all developers and even project managers."


Team Anonymous (from left): John Sim, Fishbowl Solutions; Flavius Sana, Oracle; Josef Huber, Primus Delphi Group; and Mireille Duroussaud, Oracle. They were the winners of the wireframing design exercise

Sten Vesterli, of Scott/Tiger, said he attended to learn techniques he could use in his own projects. He wants to ensure that his applications better meet the needs of his users, and he said sessions during the workshop on user interface design and wireframing were most useful to him.  “Go to this event to learn the art and science of good user interfaces from people who really know how to do it,” he said.



Sten Vesterli, Scott/Tiger, listens to Angelo Santagata, Oracle.

Plinio Arbizu said the workshop fulfilled his goals, thanks to the recommendations given in how to design user interfaces to facilitate the adoption of applications among the final users. “The workshop combined these recommendations with an exercise that improved the technical comprehension, permitting the usage of JDeveloper to set forth our solutions,” he said.

He added: “The first session that I really enjoyed was the five Fusion design principles. It was incredible to discover how these simple principles were included in Fusion Applications, and I had been using many of them applying only ADF components.  Another topic that I enjoyed a lot was the eight recommendations about the visual design of UIs. The issues that were raised in that lesson are unknown to the developers and of great value to achieve an attractive presentation layer to the end users.  Participate in this workshop, and include these usability features in your projects and in this manner not only to facilitate and improve the user productivity, but also to distinguish you as a professional who takes advantage fully of the functionalities offered by Oracle technology.

Praveen Pillalamarri came to the workshop to learn about the difficulties faced in UI and UX development, and how this can be resolved with the help of ADF.  He said he also appreciated the opportunity to talk with other individuals who came to the workshop. Pillalmarri said, “The way we looked at things in terms of work and projects were sharpened.  UI and UX design knowledge was quite interesting, especially the minute things which we ignored in the UI or UX design.”


From left: Plinio Arbizu,
Services & Processes Solutions S. A., works with Richard Bingham, Oracle; Balaji Kamepalli, and Praveen Pillalamarri, both of EiS Technologies.

Ready to spread the word
In EMEA, Oracle customers and partners have access to three world-class trainers via Platform Technology Solutions: Mireille Duroussaud, Flavius Sana, and Angelo Santagata. Contact Andre Pavanello if you would like to experience this workshop firsthand, or you have customers or partners who would benefit from the training.

We are bringing the event to the U.S. in spring 2013. If you have interest in this kind of a workshop, leave a comment below.

For those who want to follow the action, join the ADF Enterprise Methodology Group run by Oracle’s Chris Muir. Ask questions and continue with the conversation in this forum, or check blogs.oracle.com/usableapps for topics emerging from the workshop.




Saturday Sep 22, 2012

Find the best OpenWorld sessions for learning about UX highlights

By Kathy Miedema, Oracle Applications User Experience 

vox image

Have you clicked through the Oracle OpenWorld 2012 catalog? It’s amazingly dense, as usual. But one thing we noticed this year is that nearly half of the sessions mention some component of user experience, which is a sea change in our world. It means that more people understand, appreciate, and desire an effective user experience, and it also means that Oracle’s investment in its next-generation applications user experience, such as Oracle Fusion Applications, is increasingly apparent and interesting to its customers.

So how do you choose the user experience sessions that make the most sense for you and your organization? Read our list to find out which sessions we think offer the most value for those interested in finding out more about the Oracle Applications user experience.

If you’re interested in Oracle’s strategy for its user experience:

  • CON9438: Oracle Fusion Applications: Transforming Insight into Action
    10:15 - 11:15 a.m. Tuesday, Oct. 2; Moscone West – 2007
  • CON9467: Oracle’s Roadmap to a Simple, Modern User Experience
    3:30 - 4:30 p.m. Wednesday, Oct. 3; Moscone West - 3002/3004
  • CON8718: Oracle Fusion Applications: Customizing and Extending with Oracle Composers
    11:15 a.m. - 12:15 p.m. Thursday, Oct. 4; Moscone West – 2008
  • GEN9663: General Session: A Panel of Masterminds—Where Are Oracle Applications Headed?
    1:45 - 2:45 p.m. Monday, Oct. 1; Moscone North - Hall D

If you’re interested in PeopleSoft/PeopleTools:

  • GEN8928: General Session: PeopleSoft Update and Product Roadmap
    3:15 - 4:15 p.m. Monday, Oct. 1; Moscone West - 3002/3004
  • CON9183: PeopleSoft PeopleTools Technology Roadmap
    4:45 - 5:45 p.m. Monday, Oct. 1; Moscone West - 3002/3004
  • CON8932: New Functional PeopleSoft PeopleTools Capabilities for the Line-of-Business User
    5:00 - 6:00 p.m. Tuesday, Oct. 2; Moscone West – 3007

If you’re interested in E-Business Suite:

  • GEN8474: General Session: Oracle E-Business Suite—Strategy, Update, and Roadmap
    12:15 - 1:15 p.m. Monday, Oct. 1; Moscone West - 2002/2004
  • CON9026: Latest Oracle E-Business Suite 12.1 User Interface and Usability Enhancements
    1:15 - 2:15 p.m. Tuesday, Oct. 2; Moscone West – 2016

If you’re interested in Siebel:

  • CON9700: Siebel CRM Overview, Strategy, and Roadmap
    12:15 - 1:15 p.m. Monday, Oct. 1; Moscone West – 2009
  • CON9703: User Interface Innovations with the New Siebel “Open UI”
    10:15 - 11:15 a.m. Tuesday, Oct. 2; Moscone West – 2009

If you’re interested in JD Edwards EnterpriseOne:

  • HOL10452: JD Edwards EnterpriseOne 9.1 User Interface Changes
    10:15 - 11:15 a.m. Wednesday, Oct. 3; Marriott Marquis - Nob Hill AB
  • CON9160: Showcase of the JD Edwards EnterpriseOne User Experience
    1:15 - 2:15 p.m. Wednesday, Oct. 3; InterContinental - Grand Ballroom B
  • CON9159: Euphoria with the JD Edwards EnterpriseOne User Experience
    11:45 a.m. - 12:45 p.m. Wednesday, Oct. 3; InterContinental - Grand Ballroom B

If you’re interested in Oracle Fusion Applications user experience design patterns:

Functional design patterns that helped create the Oracle Fusion Applications user experience are now available. Learn more about these new, reusable usability solutions and best-practices at the Oracle JDeveloper and Oracle ADF demopods during Oracle OpenWorld 2012. Or visit the OTN Lounge between 4:30 p.m. and 6 p.m. on Wednesday, Oct. 3, to talk to Ultan O'Broin from the Oracle Applications User Experience team.   

  • Demopod location: Moscone Center, South Exhibition Hall Level 1, S-207
  • OTN (Oracle Technology Network) Lounge: Howard Street tent

On the demogrounds:

Head to the demogrounds to see new demos from the Applications User Experience team, including the new look for Fusion Applications and what we’re building for mobile platforms. Take a spin on our eye tracker, a very cool tool that we use to research the usability of a particular design. Visit the Usable Apps OpenWorld page to find out where our demopods will be located.

lab photo
Photo by Martin Taylor, Oracle Applications User Experience
A tour takes place in one of the usability labs at Oracle’s headquarters in Redwood Shores, Calif.

At our labs, on-site and at HQ:

We are also recruiting participants for our on-site lab, in which we gather feedback on new user experience designs, and taking reservations for a charter bus that will bring you to Oracle headquarters for a lab tour Thursday, Oct. 4, or Friday, Oct. 5. Tours leave at 10 a.m. and 1:45 p.m. from the Moscone Center in San Francisco. You’ll see more of our newest designs at the lab tour, and some of our research tools in action.

For more information on any OpenWorld sessions, check the content catalog, also available at www.oracle.com/openworld. For information on Applications User Experience (Apps UX) sessions and activities, go to the Usable Apps OpenWorld page.


Friday Sep 14, 2012

Oracle Fusion Applications User Experience Design Patterns: Feeling the Love after Launch

By Misha Vaughan, Oracle Applications User Experience

In the first video by the Oracle Applications User Experience team on the Oracle Partner Network, Vice President Jeremy Ashley said that Oracle is looking to expand the ecosystem of support for Oracle’s applications customers as they begin to assess their investment and adoption of Oracle Fusion Applications. Oracle has made a massive investment to maintain the benefits of the Fusion Applications User Experience.

This summer, the Applications User Experience team released the Oracle Fusion Applications user experience design patterns.
Devices with xy graph
Design patterns help create consistent experiences across devices.

The launch has been very well received:

Angelo Santagata, Senior Principal Technologist and Fusion Middleware evangelist for Oracle,  wrote to the system integrator community: “The web site is the result of many years of Oracle R&D into user interface design for Fusion Applications and features a really cool web app which allows you to visualise the UI components in action.”  Grant Ronald, Director of Product Management, Application Development Framework (ADF) said: “It’s a science I don't understand, but now I don't have to ... Now you can learn from the UX experience of Fusion Applications.”

Frank Nimphius, Senior Principal Product Manager, Oracle (ADF) wrote about the launch of the design patterns for the ADF Code Corner, and Jürgen Kress, Senior Manager EMEA Alliances & Channels for Fusion MiddleWare and Service Oriented Architecture, (SOA), shared the news with his Partner Community.

Oracle Twitter followers also helped spread the message about the design patterns launch:

@bex – Brian Huff, founder and Chief Software Architect for Bezzotech, and Oracle ACE Director:
“Nifty! The Oracle Fusion UX team just released new ADF design patterns.”

@maiko_rocha, Maiko Rocha, Oracle Consulting Solutions Architect and Oracle FMW engineer:
“Haven't seen any other vendor offer such comprehensive UX Design Patterns catalog for free!”

@zirous_chad, Chad Thompson, Senior Solutions Architect for Zirous, Inc. and ADF Developer:
Wow - @ultan and company did a great job with the Fusion UX Patterns

What is a user experience design pattern?
A user experience design pattern is a re-usable, usability-tested functional blueprint for a particular user experience.  Some examples are guided processes, shopping carts, and search and search results.  Ultan O’Broin discusses the top design patterns every developer should know.

The patterns that were just released are based on thousands of hours of end-user field studies, state-of-the-art user interface assessments, and usability testing.  

To be clear, these are functional design patterns, not technical design patterns that developers may be used to working with.  Because we know there is a gap, we are putting together some training that will help close that gap.

Who should care?
This is an offering targeted primarily at Application Development Framework (ADF) developers. If you are faced with the following questions regarding Oracle Fusion Applications, you will want to know and learn more:

•    How do I build something that looks like Fusion Applications?
•    How do I build a next-generation application?
•    How do I extend a Fusion Application and maintain the user experience?
•    I don’t want to re-invent the wheel on the user interface, so where do I start?
•    I need to build something that will eventually co-exist with Fusion Applications. How do I do that?

These questions are relevant to partners with an ADF competency, individual practitioners, or small consultancies with an ADF specialization, and customers who are trying to shift their IT staff over to supporting Fusion Applications.

Where you can find out more?

Online
Our Fusion User Experience design patterns maven is Ultan O’Broin. The Oracle Partner Network is helping our team bring this first e-seminar to you in order to go into a more detail on what this means and how to take advantage of it:


Webinar: Build a Better User Experience with Oracle: Oracle Fusion Applications Functional Design Patterns
Sept 20, 2012 , 10:30am-11:30am Pacific
Dial-In:  1. 877-664-9137 / Passcode 102546

International:  706-634-9619  
http://www.intercall.com/national/oracleuniversity/gdnam.html

Access the Live Event or via web conference, access http://ouweb.webex.com  
and enter this session number: 598036234

At a user group event
The Fusion User Experience Advocates (FXA) are also getting some deep-dive training on this content and can share it with local user groups.


At OpenWorld

Ultan O'Broin Chris Muir
Ultan O’Broin               Chris Muir

If you will be at OpenWorld this year, Ultan O’Broin will be visiting the ADF demopod to say hello, thanks to Shay Shmeltzer, Senior Group Manager for ADF outbound communication, and he'll be at the OTN lounge:

  • Monday 10-10:45, Tuesday 2:15-2:45, Wednesday 2:15-3:30 
 
  • Oracle JDeveloper and Oracle ADF,  Moscone South, Right - S-207

  • “ADF Meet and Greet,” OTN Lounge, Wednesday 4:30

And I cannot talk about OpenWorld and ADF without mentioning Chris Muir’s ADF EMG event: the Year After the Year Of the ADF Developer – Sunday, Sept. 30 of OpenWorld. Chris has played host to Ultan and the Applications user experience message for his online community and is now a seasoned UX expert.

Expect to see additional announcements about expanded training on similar topics in the future.

Sunday Jan 22, 2012

When user experience meets developers – 24 posts and counting

By Misha Vaughan, Oracle Applications User Experience

ADF EMG logo

Chris Muir, one of the newly hatched Fusion User Experience Advocates trained by the Oracle Applications User Experience team, recently raised a request to our team. He asked whether an Oracle Apps UX person would be willing to chat to an online community that he plays host to, the Oracle Application Development Framework Enterprise Methodology Groups (ADF EMG).

Chris thought it was a bit off-topic to ask an Apps person to come chat to a group of ADF developers, but I thought it was a brilliant request. Ultan O’Broin, Director of Global User Experiences for Oracle, was game for the challenge and stepped into the fray.

We thought there might be a bit of interest, but we were clearly not prepared for the explosion of interest that has proven out on the thread. Kudos to Chris for leading the charge, and to Ultan for writing volumes of content that is effectively a downloadable ebook on user experience for ADF developers. To all of the ADF EMG members, keep the questions coming.

If you would like to read or join the conversation (you must contact the owner to join), you can find them here.

Some of my favorite bits from the thread so far:

Chris Muir:
“Wow. I go to bed with the discussion just starting, and I come back to find a huge amount of information. What sorely impresses me is the amount of work behind the scenes for Fusion Apps. From a customer perspective (and a fortunate one who has attended a number of Oracle-related conferences with Fusion Apps content), I still don't think it's conveyed how much work Oracle has put in behind the scenes on this new suite of products. It's not just been an exercise in writing code. Awesome stuff and thanks for sharing.”

Amr Gawish:
“First of all, I would like first to say WOW! It's like when Ultan came with his hyperlinks, I discovered a new place in oracle website, some place where I didn't even think it exist ... A beautiful place indeed, even the UI is better and more smooth!”

Jean-Marc Desvaux:
“Interesting posts and links. Plenty great content to read ... I think I have to blame Chris & Ultan for having diverted my time to an addictive subject that was not in my diary.  :O) Thanks for that.”

Tuesday Dec 20, 2011

The Oracle Applications User Experience team at UKOUG 2011

By Misha Vaughan, Oracle Applications User Experience

This was my first time attending the UK Oracle User Group conference, or UKOUG, and I was thrilled, frankly, to meet a whole new constituency for Oracle.

Attending the conference presented a chance to meet with a whole new raft of customers face-to-face, hear their issues, and connect with a bevy of Oracle folks I otherwise would only know as voices on the phone.

Circus near Birmingham International Convention Center

ADF and Fusion Apps

Special thanks goes to Debra Lilley, UKOUG president, for being such an awesome host and inviting the UX team to attend the ACE Directors dinner. As luck would have it, I met Grant Ronald, Senior Group Product Manager for ADF (Application Development Framework) at Oracle, at this same dinner. He told me that customers were starting to tell him: “I want to build an application, and I want it to look like Fusion.”

As a user experience professional who has labored under secrecy around Oracle Fusion Applications for many long years, it was outstanding to hear. Fusion Applications was just announced as generally available at Oracle OpenWorld 2011 in October. Now, suddenly, our work is going before everyone.

I learned about Grant’s Oracle Technology Network Channel on Application Development Framework, as well as his new book, “Quick Start Guide to Fusion Development: Oracle JDeveloper and Oracle ADF.”


Grant Ronald signs his book for me.

Fusion Learning Paths

Debra Lilley and Sten Vesterli, who are both ACE Directors and Fusion UX Advocates for the Oracle Applications User Experience team, announced the release of the Oracle user groups’ collective effort to help provide customers with a third-party perspective on Oracle Fusion Applications – called Fusion Learning Paths. Oracle can’t cover all of the nuances and every question customers will have, so having an organization that partners with us to provide another avenue of information is a good thing.

Their information is pretty thorough already.

If you want to stay abreast of updates, register at: http://www.tinyurl.com/fusionapps.

Another hidden gem was the Oracle support story, as told by Richard Bingham, Senior Principal Support Engineer for Oracle Fusion Applications at Oracle. In choosing to redesign what it means to deliver an “enterprise user experience,” I did not realize how even the support experience was transformed for customers. He was kind enough to point me to his new book, “Managing Oracle Fusion Applications. Look for more to come on this.

Applications Sessions

Once again, Oracle brought its usability labs to UKOUG. Special thanks go to Teena Singh, Angela Johnston, and Gozel Aamoth from the Oracle Applications User Experience team for their consistently hard work at pulling this off. If you were not able to make it, this team has a LinkedIn Group you might want to subscribe to in order to find out about future opportunities.

Other members of the Applications User Experience team did a stand-out job, in a presentation by user experience architect Patanjali Venkatacharya on what was coming next in the E-business Suite user experiences, as well as a session on Fusion Middleware and the Oracle Fusion Applications User Experience. Applications User Experience vice president Jeremy Ashley, Fusion User Experience Director Katie Candland, and Debra Lilley also delivered a presentation on the Fusion Applications User Experience; and Director of Global User Experience, Ultan O’Broin gave an unorthodox presentation on applications messaging as well.

Sunday Aug 21, 2011

So, Sten... what would you prototype in?

Sten Vesterli posted an interesting blog a while back on his view about why you might choose ADF vs. APEX when building new applications or new applications pages. 

Sten, for the organization looking at using ADF, I'd love to know what recommendations you would have for prototyping a user interface prior to actually digging into ADF.  We have our fancy art tools as UX professionals, but what could an IT person do today - no net new software needed - to start creating a mockup of a screen design that they intend to build in ADF?

------- 

Sten is a senior principal consultant and partner in Scott/Tiger A/S. He is also an Oracle ACE director and a frequent speaker at Oracle and Oracle user group events.


About

Check here for opinions, updates, and events from Oracle's Applications User Experience team: Applications Cloud, E-Business Suite, JD Edwards, Siebel, PeopleSoft, and more.

Misha Vaughan
Misha Vaughan, Director, Applications User Experience
@mishavaughan on Twitter

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