Saturday Jun 15, 2013

Hands-On Workshop with Fusion Applications and ADF UX Desktop Design Patterns

By Misha Vaughan, Applications User Experience

Oracle Fusion Applications

I hosted a team of internal Oracle Fusion Apps Sales leaders and a few select Oracle partners on May 14-16, 2013, at Oracle HQ in Redwood Shores. This was the second version of the Applications User Experience team’s "How to Build Great-Looking Usable Apps" workshop.  

This was a revised version of an event we piloted a few months before in the UK. This time around, we added:
  • A couple of bridge-building pieces to help attendees move from wireframe to design patterns to ADF components more clearly.
  • A day on mobile UX design patterns and mobile ADF.
Attendees want to attend this workshop for one of two reasons: 1) They need to extend Fusion Apps, and they want to understand what the UX best practices are for doing this, 2) they want to build a custom application, or even just a page, with ADF, and they don't want to start from scratch on the user experience.

To give you an idea of the agenda, here are the key speakers and their areas of focus:
  • Ultan O'Broin (@ultan, @usableapps): Focusing on the enterprise applications UX design principles, defining what "UX design patterns" are, and explaining why wireframing is such a key part of Oracle’s UX design pattern strategy.
  • Misha Vaughan: I was standing in for my team member Katy Massucco on a presentation she calls "art school in a box," or the 8 things any developer needs to know about the visual design of enterprise UIs.
  • Scott Robinson: On how we move step-by-step from wireframes to UX desktop design patterns, as well as the design guidance we are developing for identifying "simplified" use cases for enterprise apps.
  • Lynn Munsinger: On all of the hands-on content. She is really walking attendees through two very thorough exercises, on Procurement and on a trouble-ticket flow, as well as a great presentation on how to move from screenshots to ADF components.  
  • Richard Bingham (@richardbingham): Detailing how we make use of composers as part of the Fusion Apps tailoring story, as well as covering his new role in Fusion Apps Developer relations.
  • Floyd Teter (@fteter) : On how he used UX design patterns and ADF Essentials to bootstrap his UX and deliver a well-designed product ridiculously fast.
  • Mark Vilrokx: He is exploring use cases and technology for integrating with Fusion apps in the cloud.
  • Kristin Desmond: On the new simplified UI's tailoring strategy for Fusion Apps and where we are with UX design patterns for simplified UIs.
  • Lynn Rampoldi-Hnilo: Covering a great set of "top 10" things you need to know for designing mobile applications as well as shepherding attendees through wireframing a mobile application.
  • Brent White: On the visual design guidance for mobile UIs, as well as teaming up with Lynn on wireframing.
  • Joe Huang: On how ADF Mobile is built to support UX design patterns and deliver a great mobile user experience.
  • Teena Singh and Lulit Bezuayehu: On how a developer can write a user profile and learn to run his or her own usability test using resources from UX Direct.
I think you know why I felt so tired by the end of the week. We hit a lot. Most of this agenda came from the combined brain power of Ultan O'Broin and Lynn Munsinger. So it's ironic that Ultan could not even attend. He managed to take a very nasty nose-dive over his bicycle handle bars the Sunday before the event.

Thanks very much to Jeremy Ashley, my boss, for stepping in to present as well as Scott Robinson for biting off more than he expected in this portion of the workshop.

So, how did we do?
See for yourself:

Floyd Teter, EiS Technologies: "Great workshop. Covered stuff I can take back to the job and use."  


Sten Vesterli, Scott/Tiger: He clearly got the value of design patterns. "I was just watching my son play the Neverwinter MMORPG beta. The user interface looks just like other MMORPGs and he could jump right in and start playing.

That’s not because the people at Cryptic Studios lack imagination - it’s because their users already have an expectation of how an MMORPG should look. It would be stupid to risk turning people away by inventing a brand new user experience (UX). Instead, they are using a User Experience Design Pattern that their users recognize."


Floyd Teter, Sten Vesterli, Mick McGee
Floyd Teter, EiS Technologies; Sten Vesterli, Scott/Tiger; and Mick McGee, EchoUser.

How do you get access to this?
We were fortunate enough to have Tom Barrett and Jonathan Vinoskey from Oracle Alliances & Channels (A&C) representing Oracle Applications partner interests.  They stayed the full 3 days!  Talk about troupers.

Jonathan Vinoskey, Tom Barrett
Jonathan Vinoskey & Tom Barrett, Oracle, creating a wireframe for a trouble-ticket application.

I have been working with our key speakers and A&C on the best ways to re-deliver this content.  Right now, we are looking at a series of in-person training events that we are planning to offer globally -- not a huge number of them, as the guidance has been that attendees get the most out of having access to the seasoned UX pros, but hopefully enough for the really eager to get started with design patterns and ADF.  We will also be offering a series of these sessions as recordings, as an OPN learning path.

You can also expect to see excerpts from the workshop on the UsableApps blog in the months ahead.



Tuesday May 28, 2013

100 Partners Later

By Kathy Miedema, Oracle Applications User Experience

The Oracle Applications User Experience team just did something new, and it was very cool.

The customer outreach arm of the Applications User Experience, or Apps UX, team held its first demo reception.

The team has done demos before. And new stuff. After all, this is a research and development organization within Oracle. It’s our job to be ahead of the market and in the midst of designing new user experiences with equal parts cutting-edge technology and creative innovation. So why was this different?

You may have read in a previous post here about simplicity, and how that idea is driving the Oracle applications user experience forward. In May, we showed that idea in action, with demos of several special user experiences actually undergoing development right now. Only previously vetted partners were allowed to see this – as a rule, Oracle does not share much before an application becomes generally available. So being able to share something that was actually in development just for the sake of showing it, well, that was quite exciting.

Aylin Uysal
Photographs by Martin Taylor, Oracle Applications User Experience

Aylin Uysal, Director, Applications User Experience, demonstrates the new simplified UI.


Gathering feedback on iterations of the next generation of an application is part of the Apps UX mission. The team tests and measures and re-tests next-generation designs for enterprise software, gathers up the comments and reactions of specifically recruited users, and figures out how to solve problems with each iteration of the next use experience design. This often happens in one-on-one customer feedback sessions, or occasionally, a focus group.

But in May, about 100 partners were invited to a special reception, just to see what we’re working on.

Mark Vilrokx
Mark Vilrokx, Architect, Applications User Experience, shows how Oracle Voice works.


Sten Vesterli, a
Senior Principal Consultant with Scott/Tiger and Oracle ACE Director, posted in his blog that he had seen the future of ERP. Vesterli wrote: “Yesterday, the Oracle UX team hosted a confidential (strictly no photography!) event demoing some of the new stuff they are working on. If I told you the details I’d have to kill you, but what I can say is this: The future of ERP is as a platform, not an application.”

Floyd Teter, Executive Vice-President, Strategy and Products, EiS Technologies, Inc., also posted in his blog that he "had the opportunity to see plenty of new product prototypes ... none of which I can talk about (inserted frustrated sigh here) other than to say that there is some extremely cool stuff in the pipeline from the Oracle UX team.  Seems like this team's innovation engine is really taking their game up another notch."

This is an adventurous time for the Apps UX team. We’re always looking forward, but with the addition of new developers to our team in the last year, we’re moving forward at a spectacular pace. We’ll keep writing about it here on VoX, so check back frequently.

For a broad view of some of the areas the team is exploring, read this recent post about the road ahead.
To find out where members of the Apps UX team will be speaking next, check the Usable Apps Events page.

Wednesday Apr 17, 2013

Stay on Top of the Latest Trends in Enterprise User Experiences


By Misha Vaughan, Oracle Applications User Experiences

Find your local expert in:

Dubai | Cyprus | Athens | Johannesburg  | Jordan | Prague | Moscow | Doha | Bucharest | Abu Dhabi | Munich | London | Gothenburg | Brussels | Copenhagen | Utrecht | Chicago | San Francisco | Washington DC


Photographs by Misha Vaughan, Oracle Applications User Experience
Amsterdam canals, above, were outside the location for a recent workshop on enterprise applications user experience. 

In the fall of last year, the Apps UX team met with and updated the Apps UX Sales Ambassador (SAMBA) team in North America with a reprise of last year’s sales training event.

The SAMBA team is a global group of senior-level application solution consultants and applications technologists who provide front-line feedback on the Oracle applications user experience strategy and roadmap. We now officially welcome to the fold representation from Oracle’s Partner team, Alliances and Channels, as well.

Their brethren in Europe, Middle East, and Africa also wanted a chance to see and give feedback on what's new, what's coming, and what is officially "wow" in applications user experiences.  So we took our workshop on the road to create more regional user experience experts.


The new Oracle University training facility in Dubai, near where more UX training was conducted. Highly recommended!

What did they learn?
There was a significant focus on the Oracle Fusion Applications next-generation user experiences, with an in-depth discussion of the new simplified user interface, updates to the desktop user interface, as well as the role of Fusion's native applications.  There was also an extended conversation about how this frames Oracle's overall cloud user experience strategy.

Attendees also got a much more detailed view into how these innovations are spread across the Applications Unlimited product lines, such as E-Business Suite, Siebel, JD Edwards, and PeopleSoft. We offered specific examples of how Oracle invests in codifying proven, tested solutions to usability problems, known as user experience design patterns,  that any existing product can family leverage.



Ultan O'Broin, Director, Applications User Experiences, discusses how user experience design patterns allow developers to leverage Oracle innovations across applications products.


Finally, the main event: The applications user experience roadmap with Jeremy Ashley, Vice President of the Apps UX team. What are the next set of big ideas that we are paying attention to and doing research and development around? 

You can get an inkling of the conversation here. Both presenters and attendees debated the merits and risks of simplification, gamification, voice technology, and how to create frameworks for extending these platforms to tailor a user experience to the way a customer's business really needs to function.


Lynn Rampoldi-Hnilo, Director, Mobile User Experience, talks about voice integration for end users of enterprise applications.

Special Thanks
Special thanks to Kevin Li, Edward Dewolf and Julian Peters from Europe, and Anand Subramanian from Middle East and Africa, for serving as our spirit guides, and teaching us what you need for your customers and partners. 


Julian Peters, Master Principal Sales Consultant, UK


Anand Subramanian, Middle East and Africa Fusion Apps Leader, Dubai


Edward Dewolf, Principal Sales Consultant, Belgium

A last thank you to Andrew Gilmour for staying calm under pressure to help execute an awesome series of workshops.


Andrew Gilmour, Fusion User Experience Advocates and Apps UX Sales Ambassador Programs

For customers and partners
If you are interested in a briefing and want to stay on top of what's coming in applications user experiences, connect with your local solution consultant or alliances and channels representative -- they will reach out to our Apps UX Sales Ambassadors and can deliver an update for you. 

If you are fortunate enough to find your way to a local user group event, we try to make sure we have a representative from our team on the ground.  Check out our events pages on the UsableApps Web site.

Sunday Feb 03, 2013

Changing of the Guard: A new Face for the UsableApps Site and A New Editor for the UsableApps Blog

By Misha Vaughan, Oracle Applications User Experience

As Editor-in-Chief of UsableApps, I am mostly asked to sign off on stories and work by writers who are much better than I.  Just check out this thoroughly researched and well-written piece by Kathy Miedema on what mobile looks like across the applications product lines.  Or take a look at the recently updated oracle.com/usableapps, with a whole new area for developers.

Usableapps Home Page
This screenshot of Oracle.com/usableapps shows new organization in the navigation to reflect Oracle’s changing priorities for applications user experiences.

UsableApps Blog: User Experience for Applications Developers

Every now and then, the applications user experience communication squad throws me a hard problem. This time, it was finding a new editor and a new vision for the UsableApps blog.

Anna Wichansky, former editor of the blog, has experienced such success with the growth of the Oracle Usability Advisory Board, of which she is co-chair, that she is now making that her full-time commitment. Which meant I had to ponder the future of the blog.

Ultan O’Broin will take over as the editor, and deliver what I think is a very timely new focus.  In a face-to-face interview session, I gave O’Broin my take on user experience, and I asked him to share his vision for the Usable Apps blog. 

He plans to write posts for: “customers, partners, builders of our apps, users of our apps who need to be able to articulate what they need from the builders.”

“There are going to be a wide range of topics covered that I will slot into different categories,” he said.   I want to build on the great work that has been done on the existing blog and explore new areas such as: developer productivity, cloud deployment of apps, user experience as part of the development tool kit, as well as user experience science and innovation.

Why the shift in the focus on the blog?  “It is a natural progression from where we are,” he said. “We need to reflect the changing expectations of our customers and their end users.  To users, there is no delineation of enterprise apps and apps you use for your personal business. We are in a world of simplicity and modernization.” 

O’Broin also noted the changing nature of customer expectations. Purchasing an application and implementing it is no longer enough, he said. Now, companies need to focus on the user experience of those application implementations to get the most value from their purchase.  “Customers have an expectation of companies like Oracle,” he added. “They are paying a lot of money, and they want access to our expertise.“

A Blog for Applications Makers


O’Broin, far right, speaks on a panel at the San Francisco Maker Faire in 2012.

O’Broin has been blogging for a few years, “I noticed, in the evolution of blogging, readers want to know how to do things. If you have expertise, you need to share it with the community. You need to give it away. You can’t keep it in your head.”

O’Broin said the blog will talk about what UX is, “but also explain how to do things and why they need to do them, with anecdotally rich examples.” 

The blog will have some guest writers.  People from the ADF team will write about modernizing Oracle Forms, about ADF and internationalization, and partners like Basheer Khan who have taken up design patterns will write about their experience.   

O’Broin said, “I would like to get to a level where developers can talk about it themselves. I want developers to say ‘make it like Google or Apple or Oracle.’”

“There is a maker community around enterprise applications.  I want them them to understand that UX should be part of their tool kit.  We can deliver much more than code.  We can deliver a whole experience. “

To Get Started
Fundamental to getting started as an applications developer in the user experience space is getting up to speed on user experience design patterns.  If you got all the way to the end and are looking to wrap your head around the idea, check out the following:

  • Training events – reach out to the EMEA Platform Technology Solutions team, and soon the NAS PTS team, for training in your area on design patterns and ADF.  It’s an intense but thorough introduction.
  • Listen to the podcast with O'Broin on getting started with developer tools like design patterns.
  • Read the user experience design patterns white paper.
  • Watch Oracle ACE Directors Debra Lilley and Sten Vesterli talk about user experience design patterns on YouTube.
  • Read about the launch of the Fusion user experience design patterns for developers.


Thursday Jan 31, 2013

Fusion HCM: The Next Generation of User Experience for Human Capital Management

By Misha Vaughan, Oracle Applications User Experience

I follow the trends internal to Oracle and areas of hotspots, and nothing is a hotspot these days like Fusion HCM.  With that in mind, I placed a call to Gretchen Alarcon, Group Vice President, Product Strategy, to get her take on the latest and greatest in Fusion HCM user experiences.  

Be warned, Gretchen is a powerhouse of ideas. You ask her one question, and you need to be ready for the fire hose.  

Gretchen Alarcon, Group Vice President, Product Strategy
Gretchen Alarcon, Group Vice President, Product Strategy

Q: What would you like to highlight for readers about the Fusion HCM User Experience?

Gretchen: There are a couple of ways to think about how we have invested in the user experience of Fusion HCM.

A big investment for us is focusing on the role of the user, and what is best for them, and what they need up front to be productive -- whether that is an HR specialist, or a manager who runs his or her work on an iPad.

For example, how do we help end users who are not HR savvy to engage with HR systems?  If you are a manager and you only interact with HR systems a few times a year, how do we make it so that when you open up Fusion and you get into it, you are guided?  How do all the features get displayed according to what the goal is?  If you are talking compensation management, you are used to working with Excel.  

Let’s take that same format, grids, and content, but add in some more information to highlight exceptions, to give you better information in that moment to help you figure out if this person should be receiving more or less in a compensation adjustment. 


Fusion HCM Manager UI


In contrast, think about a talent review process that’s a lot less structured. Typically it’s more of facilitated discussion. How do visualize information about people to help engage in a conversation? So, be less focused on structuring information.

These are two products for managers with very different end results and features, vs. that of the end user who is trying to do a job.

The other investment is in mobile, in terms of thinking of managers, and how they have moved to tablets, and what they have done.

I think the thing to really think about here is that when tablets were first introduced, there were a lot of questions about who these tools were for, and how did this change things. For many people, the ability to run Fusion, if they are thinking about a tablet as a replacement for a laptop, the fact that it runs in a browser helps.  But if you are thinking about a tablet, and you are a manager, you are not necessarily connected to the Internet at all times.  

You may take a look at your organization and see who is available to attend a meeting. Who you should you give an assignment to? If you are recruiting, you need to look at candidates, and look at top people, and look at where they are from a risk-management standpoint.  

What’s really nice about Fusion TAP, if you are a manager and you do not need to separate out in your mind sales questions and HR questions, you stop opening up all different applications.


Fusion HCM Employee UI


We have also been investing from a social standpoint.  Thinking about ways that people can network, can find mentors, or interact through group spaces.  We want to change the way human capital management works for our customers  --  to make it a tool that enables all sorts of workers.

For example, now in the ERP world, companies are talking about “the system of record” or a “system of engagement.” We think about our social investment as a system of engagement.  We are very good as a system of record, but that information is the recorded thinking.  It doesn't explain how you work, who you work with, how you are productive and influential in an organization.  How do we take those things and think about where it’s contributing to business?  How do we help you with better collaboration if you are working on a goal? How do you let everyone else know how you are doing on a project?

For mentoring, it’s important, but many companies don’t have a formal program.  If I could track someone’s activities, it allows the growth of an informal mentorship process.

How does social change the information we have on an employee, make better decisions about this employee, from a talent management perspective?  For example, finding some skills that are not tracked but would be helpful in preparing them for a promotion?  Our products work to come up with a complete view of your employees and their progress.

Q: As you talk to customers about Fusion HCM what kinds of reactions are you getting?

Gretchen: I think there are a couple of differing reactions. There are still many companies that haven’t seen it.  There is a lot of interest overall. What’s interesting is when a customer comes in with a specific point of view.  I visited a customer last spring who asked a lot about analytics.  They asked if we had an app; I showed Fusion Tap and where we are going.  

She said, “That’s it. That’s what I’ve been asking for.”

The market is ready for what we have, and we know it meets their needs.

We now also have an opportunity to surprise them in the mobile and social spaces, in ways they may not have thought to transform their HR processes. There is a lot of positive feedback from our customer base.

Q: What else are you working on related to user experience?

Gretchen:  One of the areas that we continue to invest in is how we unify the user experience with Fusion, since Taleo is our acquired company. We have done a lot, and Taleo has done a lot.

It is has inspired us to think about where we want to go next with usability. Products like HCM we are very much influenced by consumer applications. The users of these products: what are they used to using, and are they coming off of a commercial website, and how can we help them feel that it’s in line with what else they use.

We are also putting some emphasis on areas that we want to extend, like the 9-box. As we are getting them rolled out to customers, they are asking for new ways of using Fusion.  How they structure an employee profile is changing, from a 9-box to a 12-box, or performance vs. potential to performance vs. labor costs.  Customers are taking what we have given them and wanting us to expand on it.

Q: How do you feel about the new face of Fusion?

Gretchen: The goal post continues to move.  Differing users have very differing ways they want to engage the system.

The original design of Fusion was great for power users, and users who needed to make use of wide-screen displays.  We wanted to find a way to give access to casual users working across devices.

The first area of implementation is employee self-service.  What are the 20% of activities you do 80% of the time?  Such as, if you are on a 15-minute break and you need to look up your pay slip because you are re-financing the mortgage your house.

Fusion HCM Simplified User Experience
Fusion HCM’s new simplified user experience

Our next focus is manager self-service. We are going to take on those same questions. One area we see managers coming in and out often is the ”company directory.’’ For example, if I want to give an assignment to somebody, but I need to see what else they are working before I pass this assignment out.

Q: What is the response to this new user interface from customers?

Gretchen: They love it. We have shown FUSE. We have done several design reviews, and we have updated our demo system to show this new UI.  They like the layout and say “my people will get it” and “it’s simple.”  When we are selling to HR users, they are buying for their own productivity, but they are also thinking about how they will engage employees.  It helps them feel confident that we are looking at this as a complete process -- not just a back-office process, but serving the entire enterprise.

FOR MORE INFORMATION:

If you want to find out more about what’s coming, check out the HCM blog.

If you want more information, visit the Fusion HCM website.

Editor’s note: This document is for informational purposes only and may not be incorporated into a contract or agreement.

Wednesday Dec 19, 2012

Building Great-Looking, Usable Apps: A two-day workshop applying Oracle’s best UX practices in ADF

By Misha Vaughan, Oracle Applications User Experience

event artwork

I have been with Oracle for more than 12 years. It is a company that has granted me extraordinary creative freedom to help deliver compelling experiences for customers.

I am beyond proud to talk about one of the experiences we just took for a test drive. Recently, we delivered a first-of-its-kind, three-team collaboration, train-the-trainer event in Reading, U.K., on building great-looking, usable apps based on Oracle Fusion Applications -- using the ADF tool kit.

A new kind of workshop
Kevin Li, Platform Product Director, asked the Oracle Applications User Experience VP, Jeremy Ashley, if the team had anything to help partners and customers build applications that looked like Oracle Fusion Applications. He was receiving this request from European partners and customers.

Some quick conversations ensued, and the idea for the workshop was born: We would conduct an experiment.  We would work with feedback from the key Platform Technology Solutions (PTS) trainers under Andre Pavanello, Director, Platform Technology Solutions, in Europe, Middle East, and Africa. We would partner with the ADF team lead by Grant Ronald, Director of Product Management, and leverage the Applications UX expertise in Ashley’s team.

The goal: Create a pilot workshop that in two days would explain to an ADF developer how to leverage the next-generation user experience best-practices developed for Fusion Apps.

Why? Customers who need integrations with Oracle Fusion Applications, who are looking for custom applications that need to co-exist with Fusion, or who quite simply want a next-generation design for a custom app, need their solutions to reflect the next-generation research and design.

Building an event for an ADF developer
The biggest hurdle was figuring out where to start.  How far into user experience country do you take an ADF developer? How far into ADF do you need to go if you are a UX professional?

After some time in the UX kitchen, the workshop recipe looked like this:
Mix equal parts:

ultan presenting
Ultan O’Broin, Oracle Director of Global User Experience, explains the trouble-ticket wireframe design exercise.


Lynn Munsinger, Oracle Senior Group Product Manager, talks about the follow-on trouble-ticket ADF coding exercise. 

For spice, add:
•    Debra Lilley, Fujitsu and ACE director, showcasing some of the latest ADF design work in the new face of Fusion Applications. 
•    Partner show-and-tell of example apps they have built with FMW and ADF that are dynamic, beautiful, and interactive.


Debra Lilley, Oracle ACE Director and Fujitsu Fusion Champion, on the new face of Fusion built with ADF, and Fusion extensibility with composers as a window into “the possible.”


The taste test
This first go-round of the workshop was aimed squarely at ADF developers and partners.  We were privileged to have participation and feedback from:
•    Sten Vesterli, Scott/Tiger S. A., Denmark
•    John Sim, Fishbowl Solutions, U.K.
•    Josef Huber, Primus Delphi Group, Munich
•    Thaddaus Weindl, Primus Delphi, Group, Munich
•    Praveen Pillalamarri, EiS Technologies, Bangalore
•    Balaji Kamepalli, EiS Technologies, Bangalore
•    Plinio Arbizu, Services & Processes Solutions S. A., Mexico
•    Yannick Ongena, infoMENTUM, U.K.
•    Jakub Ciszek, infoMENTUM, U.K.
•    Mauro Flores, infoMENTUM, U.K.
•    Matteo Formica, infoMENTUM, U.K.


From left: Richard Bingham, Oracle; Mauro Flores and Mateo Formica, infoMENTUM, collaborate during the workshop.

Why is this so exciting?  Oracle has invested heavily in the research and development of the Oracle Fusion Applications user experience. This investment has been and continues to be applied across the product lines. Now, we finally get to teach customers and partners how to take advantage of this investment for custom solutions.

This event was a pilot to test-drive the content, as well as a train-the-trainer event that our EMEA colleagues will be using with partners who want to build with Fusion Apps design patterns.

What did attendees think?
"I liked most the science stuff, like eye-tracking, design patterns and best-practice (color, contrast),” Josef Huber said. “It was a very good introduction to UI design, and most developers and project managers are very bad in that.  So this course would be good for all developers and even project managers."


Team Anonymous (from left): John Sim, Fishbowl Solutions; Flavius Sana, Oracle; Josef Huber, Primus Delphi Group; and Mireille Duroussaud, Oracle. They were the winners of the wireframing design exercise

Sten Vesterli, of Scott/Tiger, said he attended to learn techniques he could use in his own projects. He wants to ensure that his applications better meet the needs of his users, and he said sessions during the workshop on user interface design and wireframing were most useful to him.  “Go to this event to learn the art and science of good user interfaces from people who really know how to do it,” he said.



Sten Vesterli, Scott/Tiger, listens to Angelo Santagata, Oracle.

Plinio Arbizu said the workshop fulfilled his goals, thanks to the recommendations given in how to design user interfaces to facilitate the adoption of applications among the final users. “The workshop combined these recommendations with an exercise that improved the technical comprehension, permitting the usage of JDeveloper to set forth our solutions,” he said.

He added: “The first session that I really enjoyed was the five Fusion design principles. It was incredible to discover how these simple principles were included in Fusion Applications, and I had been using many of them applying only ADF components.  Another topic that I enjoyed a lot was the eight recommendations about the visual design of UIs. The issues that were raised in that lesson are unknown to the developers and of great value to achieve an attractive presentation layer to the end users.  Participate in this workshop, and include these usability features in your projects and in this manner not only to facilitate and improve the user productivity, but also to distinguish you as a professional who takes advantage fully of the functionalities offered by Oracle technology.

Praveen Pillalamarri came to the workshop to learn about the difficulties faced in UI and UX development, and how this can be resolved with the help of ADF.  He said he also appreciated the opportunity to talk with other individuals who came to the workshop. Pillalmarri said, “The way we looked at things in terms of work and projects were sharpened.  UI and UX design knowledge was quite interesting, especially the minute things which we ignored in the UI or UX design.”


From left: Plinio Arbizu,
Services & Processes Solutions S. A., works with Richard Bingham, Oracle; Balaji Kamepalli, and Praveen Pillalamarri, both of EiS Technologies.

Ready to spread the word
In EMEA, Oracle customers and partners have access to three world-class trainers via Platform Technology Solutions: Mireille Duroussaud, Flavius Sana, and Angelo Santagata. Contact Andre Pavanello if you would like to experience this workshop firsthand, or you have customers or partners who would benefit from the training.

We are bringing the event to the U.S. in spring 2013. If you have interest in this kind of a workshop, leave a comment below.

For those who want to follow the action, join the ADF Enterprise Methodology Group run by Oracle’s Chris Muir. Ask questions and continue with the conversation in this forum, or check blogs.oracle.com/usableapps for topics emerging from the workshop.




Thursday Oct 18, 2012

Introducing the New Face of Fusion Applications

By Misha Vaughan and Kathy Miedema, Oracle Applications User Experience

At OpenWorld 2012, the Oracle Applications User Experience (UX) team unveiled the new face of Fusion Applications. You may have seen it in sessions presented by Chris Leone, Anthony Lye, Jeremy Ashley or others, or you may have gotten a look on the demogrounds.

Fuse Home
This screenshot shows the new Oracle Fusion Applications entry experience.


Why are we delivering a new face for Fusion Applications? Because, says Ashley, the vice president of the Oracle Applications User Experience team, we want to provide a simple, modern, productive way for users to complete their top quick-entry tasks. The idea is to provide a clear, productive user experience that is backed by the full functionality of Fusion Applications.

The first release of the new face of Fusion focuses on three types of users. It provides a fully functional gateway to Fusion Applications for:

  • New and casual users who need quick access to self-service tasks
  • Professional users who need fast access to quick-entry, high-volume tasks
  • Users who are looking for a way to quickly brand their portal for employees

The new face of Fusion allows users to move easily from navigation to action, Ashley said, and it has been designed for any device -- Mac, PC, iPad, Android, SmartBoard -- in the browser.

Fuse Employee Directory
The Oracle Fusion Applications Employee Directory.

How did we build it?

The new face of Fusion essentially is a custom shell, developed by the Apps UX team, and a set of page templates that embodies a simple design aesthetic. It’s repeatable, providing consistency across its pages, and requires little to zero training.

More specifically, the new face of Fusion has been built on ADF. The Applications UX team created pages in JDeveloper using local tasks flows bound to existing view objects. Three new components were commissioned from ADF, and existing Fusion components were re-skinned to deliver a simple, modern user experience.

It really is that simple – and to prove that point, we’ve been sharing our story around the new face of Fusion on several Oracle channels such as this one.

Want to know more?

Check the VoX blog for our favorite highlights from OpenWorld, which included demos of the new face of Fusion.

And take a look at these posts from Ace Directors Debra Lilley, and Floyd Teter. Special mention to Floyd for the first screen shot credit. Also a nod to Wilfred vander Deijl for capturing the demo to share as part 1 and part 2.

We will also be hitting upcoming user group conferences with our demos, and you can always reach out to one of our Fusion User Experience Advocates for a look.


Friday Sep 14, 2012

Oracle Fusion Applications User Experience Design Patterns: Feeling the Love after Launch

By Misha Vaughan, Oracle Applications User Experience

In the first video by the Oracle Applications User Experience team on the Oracle Partner Network, Vice President Jeremy Ashley said that Oracle is looking to expand the ecosystem of support for Oracle’s applications customers as they begin to assess their investment and adoption of Oracle Fusion Applications. Oracle has made a massive investment to maintain the benefits of the Fusion Applications User Experience.

This summer, the Applications User Experience team released the Oracle Fusion Applications user experience design patterns.
Devices with xy graph
Design patterns help create consistent experiences across devices.

The launch has been very well received:

Angelo Santagata, Senior Principal Technologist and Fusion Middleware evangelist for Oracle,  wrote to the system integrator community: “The web site is the result of many years of Oracle R&D into user interface design for Fusion Applications and features a really cool web app which allows you to visualise the UI components in action.”  Grant Ronald, Director of Product Management, Application Development Framework (ADF) said: “It’s a science I don't understand, but now I don't have to ... Now you can learn from the UX experience of Fusion Applications.”

Frank Nimphius, Senior Principal Product Manager, Oracle (ADF) wrote about the launch of the design patterns for the ADF Code Corner, and Jürgen Kress, Senior Manager EMEA Alliances & Channels for Fusion MiddleWare and Service Oriented Architecture, (SOA), shared the news with his Partner Community.

Oracle Twitter followers also helped spread the message about the design patterns launch:

@bex – Brian Huff, founder and Chief Software Architect for Bezzotech, and Oracle ACE Director:
“Nifty! The Oracle Fusion UX team just released new ADF design patterns.”

@maiko_rocha, Maiko Rocha, Oracle Consulting Solutions Architect and Oracle FMW engineer:
“Haven't seen any other vendor offer such comprehensive UX Design Patterns catalog for free!”

@zirous_chad, Chad Thompson, Senior Solutions Architect for Zirous, Inc. and ADF Developer:
Wow - @ultan and company did a great job with the Fusion UX Patterns

What is a user experience design pattern?
A user experience design pattern is a re-usable, usability-tested functional blueprint for a particular user experience.  Some examples are guided processes, shopping carts, and search and search results.  Ultan O’Broin discusses the top design patterns every developer should know.

The patterns that were just released are based on thousands of hours of end-user field studies, state-of-the-art user interface assessments, and usability testing.  

To be clear, these are functional design patterns, not technical design patterns that developers may be used to working with.  Because we know there is a gap, we are putting together some training that will help close that gap.

Who should care?
This is an offering targeted primarily at Application Development Framework (ADF) developers. If you are faced with the following questions regarding Oracle Fusion Applications, you will want to know and learn more:

•    How do I build something that looks like Fusion Applications?
•    How do I build a next-generation application?
•    How do I extend a Fusion Application and maintain the user experience?
•    I don’t want to re-invent the wheel on the user interface, so where do I start?
•    I need to build something that will eventually co-exist with Fusion Applications. How do I do that?

These questions are relevant to partners with an ADF competency, individual practitioners, or small consultancies with an ADF specialization, and customers who are trying to shift their IT staff over to supporting Fusion Applications.

Where you can find out more?

Online
Our Fusion User Experience design patterns maven is Ultan O’Broin. The Oracle Partner Network is helping our team bring this first e-seminar to you in order to go into a more detail on what this means and how to take advantage of it:


Webinar: Build a Better User Experience with Oracle: Oracle Fusion Applications Functional Design Patterns
Sept 20, 2012 , 10:30am-11:30am Pacific
Dial-In:  1. 877-664-9137 / Passcode 102546

International:  706-634-9619  
http://www.intercall.com/national/oracleuniversity/gdnam.html

Access the Live Event or via web conference, access http://ouweb.webex.com  
and enter this session number: 598036234

At a user group event
The Fusion User Experience Advocates (FXA) are also getting some deep-dive training on this content and can share it with local user groups.


At OpenWorld

Ultan O'Broin Chris Muir
Ultan O’Broin               Chris Muir

If you will be at OpenWorld this year, Ultan O’Broin will be visiting the ADF demopod to say hello, thanks to Shay Shmeltzer, Senior Group Manager for ADF outbound communication, and he'll be at the OTN lounge:

  • Monday 10-10:45, Tuesday 2:15-2:45, Wednesday 2:15-3:30 
 
  • Oracle JDeveloper and Oracle ADF,  Moscone South, Right - S-207

  • “ADF Meet and Greet,” OTN Lounge, Wednesday 4:30

And I cannot talk about OpenWorld and ADF without mentioning Chris Muir’s ADF EMG event: the Year After the Year Of the ADF Developer – Sunday, Sept. 30 of OpenWorld. Chris has played host to Ultan and the Applications user experience message for his online community and is now a seasoned UX expert.

Expect to see additional announcements about expanded training on similar topics in the future.

Wednesday Jun 06, 2012

Partner outreach on the Oracle Fusion Applications user experience begins

by Misha Vaughan, Architect, Applications User Experience

I have been asked the question repeatedly since about December of last year: “What is the Applications User Experience group doing about partner outreach?”  My answer, at the time, was: “We are thinking about it.”  

My colleagues and I were really thinking about the content or tools that the Applications UX group should be developing. What would be valuable to our partners? What will actually help grow their applications business, and fits within the applications user experience charter?

In the video above, you’ll hear Jeremy Ashley, vice president of the Applications User Experience team, talk about two fundamental initiatives that our group is working on now that speaks straight to partners.  

Special thanks to Joel Borellis, Kelley Greenly, and Steve Hoodmaker for helping to make this video happen so flawlessly. Steve was responsible for pulling together a day of Oracle Fusion Applications-oriented content, including David Bowin, Director, Fusion Applications Strategy, on some of the basic benefits of Oracle Fusion Applications.  

Joel Borellis and David Bowin
Joel Borellis, Group Vice President, Partner Enablement, and David Bowin in the Oracle Studios.

Nigel King, Vice President Applications Functional Architecture, was also on the list, talking about co-existence opportunities with Oracle Fusion Applications.

Misha Vaughan and Nigel King
Me and Nigel King, just before his interview with Joel.

Fusion Applications User Experience 101: Basic education 


Oracle has invested an enormous amount of intellectual and developmental effort in the Oracle Fusion Applications user experience. Find out more about that at the Oracle Partner Network Fusion Learning Center (Oracle ID required).

What you’ll learn will help you uncover how, exactly, Oracle made Fusion General Ledger “sexy,” and that’s a direct quote from Oracle Ace Director Debra Lilley, of Fujitsu.

In addition, select Applications User Experience staff members, as well as our own Fusion User Experience Advocates,  can provide a briefing to our partners on Oracle’s investment in the Oracle Fusion Applications user experience.

Looking forward: Taking the best of the Fusion Applications UX to your customers

Beyond a basic orientation to one of the key differentiators for Oracle Fusion Applications, we are also working on partner-oriented training.

A question we are often getting right now is: “How do I help customers build applications that look like Fusion?” We also hear: “How do I help customers build applications that take advantage of the next-generation design work done in Fusion?”

Our answer to this is training and a tool – our user experience design patterns – these are a set of user experience best-practices. Design patterns are re-usable, usability-tested, user experience components that make creating Fusion Applications-like experiences straightforward.  

It means partners can leverage Oracle’s investment, but also gain an advantage by not wasting time solving a problem we’ve already solved. Their developers can focus on helping customers tackle the harder development challenges.

Ultan O’Broin, an Apps UX team member,  and I are working with Kevin Li and Chris Venezia of the Oracle Platform Technology Services team, as well as Grant Ronald in Oracle ADF, to bring you some of the best “how-to” UX training, customized for your local area. Our first workshop will be in EMEA. Stay tuned for an assessment and feedback from the event.

Tuesday Apr 10, 2012

Nucleus Research Note: Oracle's Focus on Usability in Fusion Applications

By Misha Vaughan, Applications User Experience

I recently noticed that Nucleus Research Inc. released a research note summarizing their findings on Oracle Fusion Applications.

It's always nice when an outside firm is savvy enough to acknowledge the value of a user experience strategy. When it is applied to what Oracle has done with Fusion Applications,  it's even more satisfying. 

In the note, Nucleus states:

"Based on the demos and testimonials from early adopters Nucleus has reviewed, Oracle has clearly focused on usability with in-application analytics and other smart application features.

 "In Oracle Fusion Applications, Oracle has built not just transactional corporate applications where users enter and extract data, but smarter applications that driver user productivity."

Read it for yourself here.

Read more about the story behind Oracle's Fusion Applications User Experience here.

Thursday Mar 15, 2012

Fusion Applications Outreach Continues: Europe

By Misha Vaughan, Applications User Experience

The Oracle Applications User Experience team recently completed training in Europe for a select group of Oracle application solution consultants. The goal was to educate them about Oracle's investment in the Fusion User Experience.

This group of newly trained Applications User Experience Sales Ambassadors (SAMBA), continues a program of educational outreach about Oracle's investment in usability across the suites.


Katie Candland, Director, Applications User Experience, talks about the Fusion User Experience in Munich, Germany, recently.

If you would like to hear more about the Fusion User Experience, Oracle's deep investment in this space, and how it extends to our existing product lines including JD Edwards, Siebel, E-Business Suite, and more, feel free to contact us. We can point you to a resource local to your area, including specially trained speakers 

Tuesday Dec 20, 2011

The Oracle Applications User Experience team at UKOUG 2011

By Misha Vaughan, Oracle Applications User Experience

This was my first time attending the UK Oracle User Group conference, or UKOUG, and I was thrilled, frankly, to meet a whole new constituency for Oracle.

Attending the conference presented a chance to meet with a whole new raft of customers face-to-face, hear their issues, and connect with a bevy of Oracle folks I otherwise would only know as voices on the phone.

Circus near Birmingham International Convention Center

ADF and Fusion Apps

Special thanks goes to Debra Lilley, UKOUG president, for being such an awesome host and inviting the UX team to attend the ACE Directors dinner. As luck would have it, I met Grant Ronald, Senior Group Product Manager for ADF (Application Development Framework) at Oracle, at this same dinner. He told me that customers were starting to tell him: “I want to build an application, and I want it to look like Fusion.”

As a user experience professional who has labored under secrecy around Oracle Fusion Applications for many long years, it was outstanding to hear. Fusion Applications was just announced as generally available at Oracle OpenWorld 2011 in October. Now, suddenly, our work is going before everyone.

I learned about Grant’s Oracle Technology Network Channel on Application Development Framework, as well as his new book, “Quick Start Guide to Fusion Development: Oracle JDeveloper and Oracle ADF.”


Grant Ronald signs his book for me.

Fusion Learning Paths

Debra Lilley and Sten Vesterli, who are both ACE Directors and Fusion UX Advocates for the Oracle Applications User Experience team, announced the release of the Oracle user groups’ collective effort to help provide customers with a third-party perspective on Oracle Fusion Applications – called Fusion Learning Paths. Oracle can’t cover all of the nuances and every question customers will have, so having an organization that partners with us to provide another avenue of information is a good thing.

Their information is pretty thorough already.

If you want to stay abreast of updates, register at: http://www.tinyurl.com/fusionapps.

Another hidden gem was the Oracle support story, as told by Richard Bingham, Senior Principal Support Engineer for Oracle Fusion Applications at Oracle. In choosing to redesign what it means to deliver an “enterprise user experience,” I did not realize how even the support experience was transformed for customers. He was kind enough to point me to his new book, “Managing Oracle Fusion Applications. Look for more to come on this.

Applications Sessions

Once again, Oracle brought its usability labs to UKOUG. Special thanks go to Teena Singh, Angela Johnston, and Gozel Aamoth from the Oracle Applications User Experience team for their consistently hard work at pulling this off. If you were not able to make it, this team has a LinkedIn Group you might want to subscribe to in order to find out about future opportunities.

Other members of the Applications User Experience team did a stand-out job, in a presentation by user experience architect Patanjali Venkatacharya on what was coming next in the E-business Suite user experiences, as well as a session on Fusion Middleware and the Oracle Fusion Applications User Experience. Applications User Experience vice president Jeremy Ashley, Fusion User Experience Director Katie Candland, and Debra Lilley also delivered a presentation on the Fusion Applications User Experience; and Director of Global User Experience, Ultan O’Broin gave an unorthodox presentation on applications messaging as well.

Friday Nov 11, 2011

Going to UKOUG in December? Meet the Fusion User Experience Advocates

By Misha Vaughan, Oracle Applications User Experience

The Oracle Fusion User Experience Advocates (FXA) will be hosting a roundtable event at UKOUG in December. The FXA program is run by me and Andrew Gilmour, my co-host and fellow team member from the Oracle Applications User Experience group.

At this event, our Advocates will be doing the talking -- or rather, answering your questions.


If you come to the roundtable, you will find out that the FXA members are a subset of
Oracle ACE Directors who have taken on a commitment to participate in deep-dive training on the Oracle Fusion Applications User Experience, and then blend that training into their own areas of expertise – be it applications, Fusion Middleware, or SOA.

The Advocates then make themselves available to local special-interest groups and geographic interest groups for public-speaking events, bringing with them a piece of the Fusion Applications user experience story – including demos.

Come to the roundtable for a chance to chat with Andrew and me, but more importantly, take this opportunity to meet some of the Advocates firsthand and find out what they can offer to you and your professional group.

For more information on the events and presentations that the Applications User Experience team will take part in at UKOUG, visit our Usable Apps Events page.

Tuesday Aug 23, 2011

User Experience Summit: Intel & Oracle - Lift Off!

Intel and Oracle are coming together for a day-long exchange of user experience best practices. This is the first in a two-part exchange. This effort is being lead by myself and Delia Grenville, User Experience Program Manager, Corporate Platform Office, Intel.

Delia Grenville, Photo

Delia Grenville, Intel

Intel will be engaging with Oracle's Applications User Experience team to understand how they've been able build a mature, multidisciplinary UX organization. As a co-owner of the event, I asked Delia if she could put into words for me what she hopes to get out of the day.


MV: What was your motivation for contacting Oracle about running an event on user experience best practices?

DG: I was looking for organizations that had well-established best practices in user experience. Oracle is in its third generation of user experience evolution and is a mature user experience organization. We saw that Oracle had a lot to offer.

MV: What is the benefit of talking to Oracle, isn't Intel just a hardware company?


DG: Actually, at Intel we understand that developing compelling computing experiences require a host of elements including hardware and software.

Oracle as a software company has valuable user experience expertise. We are interested in how Oracle delivered user experience across platforms, and how Oracle integrates user experience across the product development lifecycle.


MV:
How did you convince Intel this was a good idea?


DG
: We have a lot of progressive thought leaders in our business groups who value and understand the importance of user experience. Our business leaders are looking to gain every user experience advantage while building Intel products. They were excited by a cross-company conversation that would allow us to exchange ideas with other thought leaders just as committed the importance of user experience. This is a unique opportunity.

Thanks very much Delia!

More to come…

Tuesday Aug 16, 2011

A Direct Line to UX: Answering Your Questions About UX Tools, Methods, and Fusion HCM

In April, Oracle sponsored a webcast called “Putting the User First – Moving Beyond the User Interface to a User Experience.” Listeners learned how the Oracle Applications User Experience team worked closely with customers around the globe to build a deep user experience in Oracle’s next generation of Human Capital Management (HCM) applications: Oracle Fusion Applications HCM.

The webcast was delivered by Jeremy Ashley, Vice President of Oracle Applications User Experience (UX); Aylin Uysal, Senior Manager, HCM UX; Jay Richey, Director, Oracle HCM Applications Marketing; and Beth Correa, founder and CEO of Official Payroll Advisor.

The webcast, which had more than 200 attendees registered, is now posted on the HR.com site and available.

Picture of Jeremy Ashley, VP of Applications User Experience

Photo by Martin Taylor - Oracle Applications User Experience

Jeremy Ashley, Vice President of the Oracle Applications User Experience team, sits at an eye-tracking station in the Redwood Shores, Calif., usability labs.

Attendees had several questions, and we’d like to answer them here on the Usable Apps blog. We invite you to take the opportunity to add a comment or question at the bottom of this blog.

From Todd Grubbs, an analyst at WellPoint, Inc.:

Q: I've visited the Oracle Usability Labs, and I’ve done the eye-tracking demo. I'm very interested in learning how you guys apply the eye-tracking data you gather to influence changes in your design.

A: Oracle’s eye-tracking tools help members of the Applications User Experience team record the flow of a user’s visual attention during enterprise tasks. Based upon both qualitative and quantitative methods, researchers can tell whether users clearly understand icons, whether page navigation is intuitive, and whether page layout is confusing. This information helps product teams to make specific decisions that are targeted to visual and/or navigation features of pages. Eye-tracking methods are a complement, and not a substitute, for more traditional usability testing. The interface designer can be informed about unclear or distracting features on an interface, and can help determine why certain errors are made while completing tasks.

For more in how the Oracle Apps UX team uses eye-tracking, visit Usable Apps, or look for our demopod at OpenWorld 2011 in San Francisco, Oct. 2-6.

From Narayan Moni, a director at Aeroxchange, Ltd.:

Q: What software did you use to study the eye-tracking?

A: There are several steps, each with associated software, required to analyze the results from an eye-tracking study. First, detailed samples of gaze-points are translated into strings of behavioral fixations using software made by the manufacturer of the eye tracker, Tobii. Metrics from these scanpaths are then exported to Excel. Data may also be loaded into our own prototype analysis software, which finds matching clusters of similar scanning strategies. Metrics from both of these are then put into SPSS for further statistical analysis. We are also conducting trial studies with software by Noldus, called FaceReader, that can record several dimensions of emotion (e.g., happy, surprised, angry) based upon automated facial gesture analysis.

Q: Also, what was the size of the team that worked on soliciting user feedback? The reason I ask is that my company is a small company, and I am trying to understand the most effective and cost-efficient method to solicit user feedback. I understand that face-to-face is best, but it is also the most expensive and resource-hungry.

A: When Oracle began developing Fusion Applications, its next-generation enterprise software, Oracle had the advantage of being able to incorporate user experience teams from several recent acquisitions. To read more about how the teams came together and what that meant for Fusion, as well as for current application releases that have benefited from this user experience work such as PeopleTools 8.50 and E-Business Suite 12.1.3, please visit Usable Apps. We understand, however, that our work with Fusion Applications was done on a grand scale with a large investment from Oracle, and few businesses could replicate such an effort -- even with substantial resources. So we’ve been talking with Oracle customers and capturing their best practices in the field of user experience. You can read more about the type of research other Oracle customers have done to improve their own user experience – whether it was on a portal or their entire Web site – at Usable Apps as well.

Q: Could you speak about the organizational structure of the team that worked on Fusion and the responsibilities of each team? I am trying to understand how you were able to outline clear roles for each team without having teams step all over each other.

A: Our teams are responsible for certain product areas such as HCM, FIN, or CRM, or certain tool feature sets, such as collaboration (Web 2.0) tools or user assistance. But you have an excellent point, and it’s something we’ve been able to take advantage of: All of our research behind Fusion has been used to improve other Oracle applications as well as develop Fusion, and designs from one area may well serve a task flow in another area. So, because the Oracle Applications UX team enjoys a very collaborative atmosphere, we’ve taken many designs for Fusion HCM and incorporated them into recent releases of PeopleSoft, Agile, and JD Edwards, among other product lines. In addition, you will find collaboration tools and user assistance resources, for example, across the entire product suite of Fusion Applications. Because Fusion is a suite of applications that crosses many pillars smoothly and without interruption to the user, our UX team is designed somewhat the same way.

Kathleen Noble, NM DESIGN:

Q: Are there visuals?

A: Yes, and once again, we invite you to visit Usable Apps to read our growing series of articles on Fusion Applications. Here, you will find several articles on certain areas of the Fusion user experience with screenshots showing the highlights. Articles on Fusion Applications HCM, Fusion Mobile Portrait Gallery, Fusion Financials, and Fusion User Assistance are scheduled for publication before OpenWorld 2011.

Marsha Oremland, a director with ADP, Inc.:

Q: Can social networking be opened to individuals outside of the company?

A: Social networking in Fusion Applications is powered by the WebCenter Framework within Fusion Middleware (FMW). Fusion Middleware provides the ability to offer its services within an organization or outside a secure firewall -- the choice is up to the customer. However, in Fusion Applications, out-of-the-box social networking capabilities have been enabled for internal behind-the-firewall usage across global enterprises. But since Fusion Application runs 100% on Fusion Middleware, this capability can be extended outside of the enterprise through customization. Specific capabilities in FMW that could be opened to individuals outside of the company include discussion forums, wikis, and blogs. Read more about our collaboration tool set on Usable Apps.

Sue Wood, an analyst with Peopleclick Authoria:

Q: How many people work on the UX team?

A: Our team is a conglomeration of existing and acquired UX teams. The Oracle Applications UX team consists of dozens of micro-teams who all research, design, and test specific areas of the user experience of software applications.

About

Check here for opinions, updates, and events from Oracle's Applications User Experience team: Applications Cloud, E-Business Suite, JD Edwards, Siebel, PeopleSoft, and more.

Misha Vaughan
Misha Vaughan, Director, Applications User Experience
@mishavaughan on Twitter

Learn more about us at
Usable Apps