Wednesday Apr 20, 2016

Modern Customer Experience: 4 Conferences, 1 Location and the OAUX team

by Geet Singh, Oracle Applications User Experience

Oracle is hosting four co-located conferences in Las Vegas to empower professionals with the insights needed to deliver a personalized customer experience whenever and however a customer interacts with a brand. Sessions will cover topics ranging from industry solutions, best practices, Oracle CX Cloud Suite, the CX marketplace, and Cloud user experience. These sessions focus on the hottest trends and challenges customer experience professionals are facing in 2016.


For the first time, the Oracle Applications User Experience (OAUX) team will be hosting an onsite usability lab during the Modern Customer Experience conference at the MGM Grand in Las Vegas.

This is your chance to: 

  • Meet the user experience team, learn about the future, and walk away inspired by the user experiences in the Oracle Customer Experience Cloud.
  • Attend “Cloud User Experience: The Way Forward,” a session presented by OAUX Group Vice President, Jeremy Ashley
  • Take part in “The Future of Work,” – a panel discussion with UNLV graduate students, in which Killian Evers, Vice President, Applications User Experience for Sales and Service, and the OAUX team will bring some of our latest “hands-on tech” for the students to experience. 
  • Register and participate in the usability feedback sessions at the onsite usability testing lab.

Cloud User Experience: The Way Forward

This cross experience session will reveal how every experience with your brand matters and why it is critical to strive for a unified and seamless CX approach. Jeremy Ashley (@jrwashley), Group Vice President, Cloud Applications User Experience (UX), Oracle talks about how current transitions in the industry and trends in the emerging workforce are shaping the next generation of user experiences in Oracle Customer Experience Cloud. Learn how these modern user experiences move consistently across devices to make the learning curve disappear while boosting participation and productivity for all users. This session also discusses the future of enterprise experiences that capitalize on emerging technologies, including wearables and the Internet of Things, and how they transcend both your work and your personal life.

Date: Thursday, April 28, 2016
Time: 9:00 a.m. - 9:50 a.m.
Location: MGM Grand Conference Center - Level 1, Room 116

The Future of Work – a panel discussion with UNLV graduate students, industry analysts, and the OAUX Team

Join the discussion with students from the UNLV Lee Business School to discuss “the future of work” with Rebecca Wetteman (@rebeccawetteman), Vice President of Research, Nucleus Research Incorporated and Killian Evers (@keversca), Vice President, Applications User Experience for Sales and Service, Oracle.

Learn how sales, marketing, customer service, and commerce change for the next generation. What does the next generation expect from their employers? Are they truly modern and using the latest technology solutions? Experience some of the latest devices and technologies, and hear the panelists’ perspectives as they navigate the future.

Date: Thursday, April 28, 2016
Time: 1:00 p.m. - 2:30 p.m.
Location: MGM Grand Conference Center - Level 1, Room 112 & 113

Onsite Product Usability Testing Lab

Feedback session in progress


Our user experience strategy for Customer Experience Suite is customer driven –the user’s role, tasks and workflows drive our UX decisions. We help users get the things they care about done quickly and efficiently. Our UX decisions are driven by extensive customer research, come check out our research lab set-up at the conference.  

To participate in an onsite feedback session, we recommend you sign up in advance, as space is limited. Once we process your information, you will be contacted by a member of our team who will provide more details on the feedback sessions. To reserve your spot at this private event sign up right away! 

Date: Wednesday, April 27, 2016 and Thursday, April 28, 2016
Location: Conference Room 101, Level 1/South

Never participated in a usability session before? Check out the video to hear what Oracle customers and partners have to say about their experiences. To learn more about our team’s presence at the future events, please visit UsableApps.

Tuesday Mar 29, 2016

It’s off to Vegas this April for COLLABORATE16!

By Claire Swarthout, Oracle Applications User Experience


The Oracle Applications User Experience team will be heading to COLLABORATE16: Technology and Applications Forum for the Oracle Community this April, a unique conference produced by three independent user groups: the Independent Oracle Users Group [IOUG] , the Oracle Applications Users Group [OAUG] , and Quest International Users Group [Quest]. This conference brings together Oracle power users and IT decisions makers, with the sole goal of finding practical solutions for today and strategies for tomorrow. Come and learn about the work our team is doing in User Experience – you can find at us either the demo station, or conducting exclusive usability feedback sessions at our traveling lab.

Visit the Demo Grounds

Simplicity, mobility, and extensibility are the major investment areas for the Oracle Applications Cloud User Experience. Come see the latest Oracle Applications Cloud User Experience enhancements for HCM, ERP, and CX, as well as get a first look at our new extensibility tools for modifying the Cloud User Experience. Meet our dynamic usability engineers, designers, and developers at the demo station. Stop by and get inspired by the Cloud!

Date: April 10 — April 14, 2016
Time:
Open during exhibit hall hours of operation
Location:
Oracle Applications Cloud Demo Grounds
, Mandalay Bay Convention Center

Be a part of Virtual Reality research

Come visit the Oracle Applications User Experience Emerging Technologies team to immerse yourself in a possible future user experiences, virtual reality (VR). Take a virtual reality tour and share your feedback and ideas for how VR could help you be more productive.



Date: April 12- April 13, 2016
Time: Open during exhibit hall hours of operation
Location: Technology Systems Demo Grounds, Mandalay Bay Convention Center

Participate in the Onsite Usability Testing Lab

Your suggestions on the previews of upcoming Oracle product releases — including Oracle ERP Cloud, Simplified UI, and emerging technologies— will help us identify changes required to increase user satisfaction, give us an insight into how real users actually interact with their products, and improve the overall interactive experience.

Don't miss this opportunity to test-drive our applications before they go to market. Your feedback will directly affect Oracle’s existing and future usability, helping us develop applications that are intuitive and easy to use.

Participating in our onsite usability testing lab at COLLABORATE16 lets you explore new and innovative ideas around application design.

Sign up today because spaces fill up quickly!

Date: Tuesday, April 12, and Wednesday, April 13
Time: Sessions will be conducted throughout the day
Location: Islander Ballroom A, Mandalay Bay Convention Center

Sign-Up: Pre-registration is required. Sign up here

Never participated in a usability session before? Check out the video to hear what Oracle customers and partners have to say about their experiences. To learn more about our team’s presence at the future events, please visit UsableApps.


Monday Mar 21, 2016

On Customer Connect: OAUX gears up for whirlwind of webinars later this month

By Sarah Smart, Oracle Applications User Experience

gadgets

Late March is looking to be exciting for Customer Connect users. The Oracle Applications User Experience (OAUX) team has a few great webinars planned. Reserve your spot today!

March 22: Oracle's future-focused emerging technologies team 

Speaker: Jake Kuramoto, Senior Director, Oracle, Emerging Technologies

New emerging technologies influence what people want to use at work. Jake Kuramoto, director of the AppsLab, the OAUX Emerging Technologies team, describes how his team focuses on the future, researching, designing, and developing experiences that people will expect and seamlessly increasing user participation by providing modern experiences when the time is right. Attend this session to find out how OAUX leans into the future by following a blended strategy of tactical innovations and outright moonshots.

Register here.

March 24: Oracle's Investment in Cloud Application's User Experience

Speakers: Julian Orr, Senior Usability Engineer, Oracle, and Basheer Khan, CEO, Knex Technologies

Learn how Oracle’s investment in the cloud applications’ user experience is being used to allow for rapid change to accommodate a modern workforce and agile organizations. This webinar will use real-world examples of how Oracle’s investments in user experience and free user experience resources permitted a simple, quick, and powerful move to the cloud with myriad business benefits.  

Register here.

March 31: PaaS4SaaS UX enablement with Cloud UX Rapid Development Kit (RDK)

Speakers: Julian Orr, Senior Usability Engineer, Oracle, and Karen Scipi, Principal User Experience Engineer, Oracle

If you need to extend your current Oracle Applications Cloud capabilities and want to get started the right way with Oracle PaaS4SaaS user experience enablement, then this is the presentation for you! We’ll walk through options for architecting your approach and designing and building your solution. We’ll share OAUX examples of modern, must-have user experiences and stunning simplified UIs and introduce how the free Rapid Development Kit (RDK) can help enable you to build your designs into sleek, modern SaaS integrations and custom PaaS applications that look and feel just like the Oracle Applications Cloud.

Register here. 

Wednesday Jan 13, 2016

First Stop for 2016 - Oracle Modern Supply Chain Experience

by Geet Singh, Oracle Applications User Experience

Happy 2016, everyone!


Ready to attend the Oracle Modern Supply Chain Experience conference?

The Oracle Applications User Experience team will be there, too.
We are hosting a session on Oracle Supply Chain Management User Experience and will have a usability lab at the conference.

Attend a UX session, and learn more about trends in Oracle SCM user experience

Creating your conference agenda? Make sure to include the session “Oracle Supply Chain Management and Procurement User Experiences: Trends, Tailoring, and Strategy.

  • Learn how the themes of simplicity, mobility, and extensibility guide the roadmap for the Oracle user experience
  • View a demonstration of the next generation of user experiences in Oracle SCM and Procurement
  • Learn how Oracle is modernizing and unifying the user experience across devices to eliminate the learning curve
Presenters

Killian Evers & Nicole Giovanetti

Date: Wednesday, Jan. 27, 2016
Time: 2:45 – 3:45 p.m.
Location: See agenda



Participate in the usability feedback session at Modern Supply Chain Experience

You can participate in a feedback session on Oracle's supply chain management application offerings at the conference and test-drive the Oracle SCM Cloud.

When: Tuesday, Jan. 26, and Wednesday, Jan. 27
Where: The San Jose Convention Center, Conference Room 230B


5 reasons you won’t want to miss this:

  1. Bragging rights. Help Oracle design the future of supply chain management applications.
  2. Make a difference. Provide the UX team with your in depth feedback.
  3. Test-drive new UI. Experience the latest we have to offer.
  4. Meet with experts. Interact with Oracle usability engineers and designers.
  5. Be a part of the Oracle Applications User Experience community. Learn about future     events and opportunities to provide feedback on our products.

The event fills up quickly, and seats are limited! If you’re ready to participate, sign up in advance.
Participation in the sessions requires your company or organization to have a Customer Participation Confidentiality Agreement (CPCA) on file. Don’t have one? Let us know, and we’ll start the process.

Never participated in a usability session before? Check out this YouTube video to hear what Oracle customers and partners have to say about their experiences at previous usability feedback sessions.

Monday Jan 11, 2016

Top OAUX posts in 2015

By Kathy Miedema and Yen Chan, Oracle Applications User Experience

Wondering what your peers were reading from the Oracle Applications User Experience team in 2015? We wanted to know, too, so we ran the numbers across our communications platforms. 

The two posts that collected the most readers were on two different channels. From Forbes.com, a post in July on an asteroid challenge led by OAUX team member DJ Ursal continues to catch the eye of many of you. More than 100,000 of you had read this post by the end of the year. The asteroid challenge was an innovative project that created a partnership between Oracle and the Minor Planet Center, and resulted in the creation of a user-friendly website where anyone could understand data about asteroids. 

The second most popular post was from the AppsLab by the OAUX Emerging Technologies team. In this article, team member Noel Portugal reported on his Amazon Echo hack. Another post a few months later on the Amazon Echo Official SDK also captured a lot of readers. 

The AppsLab had other posts on research they’d done that also rated highly with you. They included a post on Four Weeks with the Basis Peak and Development on Windows 8.1 Phone and Tablet

Behind the scenes

We’ve made a concerted effort to build material and provide guidance for those interested in PaaS4SaaS and extensibility. Turns out there’s quite an audience for that! These were our top-rated pieces: 

Forward-looking strategy and UX highlights by release

You and other readers definitely want to know what’s in the pipeline for the Oracle Cloud user experience, and the numbers on several key strategy pieces were high in 2015. Did you catch all of these most popular posts?

On the Usable Apps website, these two articles that tackle our design direction continue to have strong readership: 
Three posts on our own Voice of User Experience (VoX) blog helped show how user experience designs are evolving. These three were among the most-read posts on VoX in 2015: 
Also on the VoX blog, we published UX highlights and screenshots from Release 10. Posts on Oracle HCM Cloud and cloud extensibility were among the most popular. 

And a post on the Usable Apps blog on UX highlights in the Oracle ERP Cloud, From Tea 'n' Cakes to Tablets, also got a lot of attention.

More on emerging technology


Two posts on the Usable Apps blog about smartwatches also hit high numbers:  

On our Storify channel, a post about wearables saw similar interest. One on the Internet of Things and how emerging technology is influencing our design direction got a lot of attention, too. 

For partners and customers
Oracle partners found the For Partners page on the Usable Apps website in 2015, judging by the numbers we saw. We’re glad they did! 

We also saw traffic building throughout 2015 on our Storify posts about Oracle OpenWorld and UKOUG

UX innovation events and developer activities
Looking at emerging technology and thinking creatively about how to use it is a big part of what we do. So it makes sense that we’d participate in hackathons and even hold our own. The AppsLab blog published several popular posts about events in which our team members participated, including: 

More posts on these types of events are on the Apps UX Innovations Blog. The team running these events is charged with providing a venue for innovation and pushing the best ideas into Oracle product. The events have proved very popular with Oracle employees.

Where to go for more 
If you are a customer or partner, you might be interested in reading more about the Oracle Cloud user experience or meeting up with us at an upcoming Oracle event or conference. Thinking about taking a lab tour at Oracle headquarters? Find out what you can see in our usability labs from our lab tour post on Storify. 
We’ve also got a new page on the Usable Apps website on Emerging Technology
Finally, we invite you to join the conversation on Oracle Customer Connect. Hope to catch up with you there!

Tuesday Dec 22, 2015

Oracle provides beacon of hope to American Heart Association event

By Sarah Smart, Oracle Applications User Experience

Oracle’s investment in emerging technology is nothing new. We want to bring the best in user experience to the Oracle Applications Cloud, and emerging technology like wearables and Internet of Things (IoT) are part of that strategy as they come more to the fore.

So it was no accident when Oracle, a major sponsor of the Bay Area Heart Walk in September, looked to the Oracle Applications User Experience (OAUX) team to lead a project to build a smartphone application that used IoT-style beacons around the course. 


Photo by DJ Ursal, Oracle Applications User Experience 

Participants start off on the Bay Area Heart Walk Event. 


Working with Oracle Volunteers, DJ Ursal, Senior Director, Product Management User Experience, led the cross-functional, cross-organizational team that developed the app, which communicated with the beacons placed at strategic points to show users where they were on the course and other pertinent information. He developed the app with constant thought about how user experience translates to the overall business of Oracle. “You have to look in a very strategic way as to where ideas can translate and what use cases we can come across,” he said. “It’s not just coming up with ideas and use cases; the challenge is finding the real value and viability of it.”

Seems simple, right? OAUX Group Vice President Jeremy Ashley takes it a step further, saying the real problem facing potential users of IoT was not being able to set up a beacon easily. “A very simple and direct app like Heart Walk allowed you to get a beacon, place it somewhere, and be able to program it with an iPad,” he said. “Anybody could walk around with the tablet, put [a beacon] in place, program it, and connect it to an enterprise system.”

The team worked off the American Heart Association’s well-received mobile app presented at Oracle OpenWorld 2014, which bounced off a beacon at the OAUX demo station to give customers information about the demos and an interactive map as they walked around the conference. Ursal’s team delivered the components for the beacons to be integrated into the cloud platform for Heart Walk.

Ursal said the AHA complained in previous Heart Walks that participants had difficulty finding the exact route, including locations of the starting point and relief stations. “Wouldn’t it be wonderful if we developed this app that would not only give them an interactive map so they’d know where Heart Walk is but also increase awareness of what Heart Walk is offering among Oracle employees and on social media?” Ursal said he pitched to the AHA and Oracle Volunteers. The immediate reaction? “This is wonderful. When can we have it?”

Colleen Cassity, senior director of Oracle Volunteers (@ORCLCitizenship), said the app was piloted with a select group of Oracle employees participating in the Heart Walk. “These Oracle Volunteers were given a very friendly app with a clean and simple interface that allowed them to map the walking path and receive notifications in real time,” she said. 


Screenshots show Oracle’s Bay Area Heart Walk application, which Oracle participants could use during the event. 

“Not only did we create a campaign around the actual day of the walk, but we also did a lot of things with Oracle to focus on our mission,” said Patty Riddle, the event chair of the Bay Area Heart Walk. That mission involves increasing awareness of cardiovascular disease and stroke, implementing National Eating Healthy Day in Oracle buildings, offering CPR demos, and more, “not just the day of the walk but a lot of things leading up to it.” She added, “What I loved about [the app] is it incorporated the mission piece where we didn’t really have that engagement on our current app.” It motivated, educated, and kept users connected to the “why” of the Bay Area Heart Walk.

Driven by simplicity

Simplicity was, as always, a driving force in the app's development. “If you just give [users] the app and they’re able to use it immediately, then the app speaks for itself in terms of usability,” Ursal said. “We got that exact reaction from people.” He added that the app was easy to use and offered the features of initial choices for finding events, quickly seeing related social media posts and sharing stories, and watching a welcome video from Oracle President Thomas Kurian. Simplicity is how do you do your transaction and the action you’re supposed to carry out. If you have a certain goal in mind, how easily can you perform the action?



Oracle President Thomas Kurian speaks in a video that welcomed participants to the Bay Area Heart Walk. 

Ursal said the app’s development process confirmed the insights into user experience that Oracle has already researched.

“One of the other messages we already have around UX is our message of 'Glance, Scan, Commit,' ” he said. “That’s exactly what this was validating. You could not only use this app on mobile, but if you had an Apple Watch paired to your mobile phone, you could see all of the notifications we were sending come through it also.”



Participants’ favorite feature? Getting notifications of what mile marker they were at because that’s something that was not marked throughout the route. This contextual information augmented the experience they were already having.

Ashley said the app was an example of a captivating idea that actually translates to something that is useful in the enterprise. “This is how we get from an idea and something that’s interesting … to identifying that it had potential by actually playing with actual enterprise use cases,” he said.

Going forward, turning the app into a product could have major implications for Heart Walkers and even the AHA, Cassity said. “Already, these Oracle Volunteer testers have been asking for additional features, such as the ability to donate through the app, track team recruiting, etc.,” she said.

Riddle added, “We’re super-appreciative of all of the time and support the OAUX team lent to this. We hope we can continue to build on it.” 

Ashley said, "The promising items in emerging tech are the ones that capture the imagination of a person.”

Learn more


Friday Nov 20, 2015

Talking design and user experience at the UX Strategies Summit

Contributing author: Aylin Uysal, Oracle Applications User Experience


Jeremy Ashley, Group Vice President for the Oracle Applications User Experience team, spoke recently at the UX Strategies Summit, a conference for designers, in San Francisco about user experience design in the enterprise software cloud. 

Ashley’s presentation, “How I learned to stop worrying and love the cloud,” focused on how the cloud and new trends in mobility for enterprise employees means that designers have an opportunity in looking for different ways to enhance the user experience by designing user interfaces that span devices. 

Ashley also recently authored a post on Forbes.com’s Oracle Voice blog about mobility: Mobile UX: We're No Longer Slaves To The System.



Group Vice President Jeremy Ashley


Ashley describes the cloud as the software platform, creating a bridge between devices to enable mobility and enhance the user experience of enterprise software.

Thursday Nov 19, 2015

We’re ready for UKOUG Applications Conference & Exhibition 2015. Are you?

By Gozel Aamoth, Oracle Applications User Experience 


If you did not have a chance to attend Oracle Applications User Experience (OAUX) events at Oracle OpenWorld in San Francisco in October, please check out our #OOW15 journey on our Storify page. For those Oracle customers and partners who are based in the United Kingdom, we have news to share: the OAUX team is flying there to meet and greet, collaborate, showcase, and simply connect with you at the UK Oracle User Group (UKOUG) conference in Birmingham Dec. 7-9. 

Did you know that the UKOUG Applications Conference & Exhibition 2015 will see the largest gathering of Oracle Applications professionals in the United Kingdom? The conference will deliver three days of content, more than 100 expert speakers, and more than 120 sessions. This is the event every Oracle Apps professional must attend. Apps15 will feature a varied and dynamic agenda with presentations for each community. 

Get the latest scoop on Oracle Applications Cloud User Experience trends, roadmap, and more

We are extremely proud to announce that Jeremy Ashley (@jrwashley), Group Vice President of OAUX, has been selected to host the UKOUG Apps15 keynote session, “Oracle Applications User Experiences: Trends and Strategy.” Come join us, and walk away inspired by the future of Oracle applications.


Here is the list of other sessions by the OAUX team: 

Oracle ERP Cloud User Experiences: Trends, Tailoring, and Strategy
Presenters: Killian Evers (@keversca), Vice President, OAUX; Aylin Uysal (@aylinuysal), Senior Director, OAUX

Oracle HCM Cloud User Experiences: Designed for Work Styles Across Devices
Presenter: Aylin Uysal (@aylinuysal), Senior Director, OAUX

Oracle UX Round Table
Presenters: Killian Evers (@keversca), Vice President, OAUX; Noel Portugal (@noelportugal), Senior Manager of Emerging Technologies, OAUX

Smart Things All Around
Presenter: Noel Portugal (@noelportugal), Senior Manager of Emerging Technologies, OAUX

In addition, join Lancy Silveira (@LancyS), Senior User Experience Architect, OAUX, as he co-presents with our partners Lonneke Dikmans (Oracle ACE Director) and Luc Bors of eProseed (Oracle ACE Director) at Tech15: Enterprise Use Cases for Internet of Things.”



Have you seen the latest UI for Oracle Cloud Apps and E-Business Suite mobile apps? 

Sign up for a one-on-one user feedback session, and take a new UI for a test drive. The OAUX team will be conducting feedback sessions at our Usability & Interface Testing Lab Monday and Tuesday, Dec. 7-8. Across the pond, we will conduct five different flows on topics ranging from voice technology and Oracle E-Business Suite to extensibility of

Oracle Cloud Apps, social relationship management, and more!

If you’re based in the United Kingdom and are not scheduled to attend the conference, you’re still eligible to be a part of this exclusive event. Contact Jeannette Chadwick to find out how you can get involved. If you or your colleagues are interested in participating in one of our usability feedback sessions, RSVP here soon as possible.


Scavenger Hunt

After very successful scavenger hunt at Kscope15, Oracle OpenWorld, and JavaOne conferences, the UKOUG organizing committee asked the OAUX AppsLab team to run a similar game at this year’s conference. This scavenger hunt is a fun way to start dipping your toes into an emerging technology that is going to be a major focus area for Oracle on the road ahead. For more details, visit theappslab.com


And last but not least, join us at the social reception

On the second day of the conference UKOUG will be hosting the social reception. Get a drink, meet some new and old friends, and then stop by the UX demo station to meet Lancy Silveira and Noel Portugal in person and see a demo, “The Future of What Your Employees Will Touch, See, and Hear.”

We do hope to meet many of you in Birmingham in December.

Please visit the Usable Apps Events page to learn more about our team’s presence at future conferences.

Monday Aug 17, 2015

Saying Farewell to a UX Icon: Oracle bids adieu to Dr. Joe Dumas

By Sarah Smart, Applications User Experience

We’re sorry to report the doctor is out. Dr. Joe Dumas, aka “Dr. Usability,” retired from his consulting role with Oracle recently to pursue other projects.


Above: Oracle honored Dr. Dumas’ contributions to usability at a retirement luncheon.
Photos by Rob Hernandez

As the “father of usability,” Dr. Dumas has worked with Lotus, Microsoft, Hewlett-Packard, and Digital. His several books seek to demystify user experience methods. His 1993 book, "A Practical Guide to Usability Testing," is considered the Bible of user experience, and he has also authored dozens of articles on usability. He is the editor-in-chief of the Journal of Usability Studies, and in 2012 he was awarded the Lifetime Achievement Award by the User Experience Professionals Association. He continues to teach and consult, and user experience experts the world over continue to find inspiration in his work. At Oracle, Dr. Dumas conducted the company’s very first research on the partner ecosystem and enabling partners to build well-designed solutions. When Oracle moved into the cloud, he continued that research helping to refine, tailor, and deliver a successful program teaching partners how to design and build their own simplfied UIs for the Cloud. “In industry terms, we call this PaaS4SaaS -- or Platform-as-a-Service for Software-as-a-Service,” said Misha Vaughan, Senior Director, Oracle Applications User Experience.

Dr. Dumas joined Oracle’s team as a user interface consultant in 2000 after almost 20 years of user experience research and immediately made an impression on Jeremy Ashley, Group Vice President of the Oracle Applications User Experience (OAUX) team. “With usability, you don’t know if they’re going to be very serious or not,” he said, adding that he found Dr. Dumas to be dedicated, knowledgeable, and very funny and he heavily influenced his own management style. He educated (“never lectured,” Ashley stressed) and mentored key OAUX team members, who have succeeded within and outside of Oracle, including Vaughan. “My career has taken a very non-traditional path, but a path that has been very successful for Oracle,” she said. “Joe provided a sounding board for me each step along the way to make decisions that were innovative, where there was no roadmap, and where courage and creativity were required.”

Catherine Courage, Senior Vice President, Customer Experience at DocuSign, who met Dr. Dumas in the first year of her first job at Citrix, said, “My manager said, ‘I think Joe would be a great mentor.’ I thought, ‘Mentor? Why do I need a mentor?’ I quickly learned why.” Ashley said, “It wasn’t just the contribution of his deep knowledge; it was the approach and attitude he took to it as well.”

Misha Vaughan, Joe Dumas, Anna Wichansky, Jeremy Ashley
Above: Dr. Misha Vaughan, Dr. Dumas, Dr. Anna Wichansky and Group Vice President Ashley pose for a photo at the luncheon.

He also exerted a guiding hand on former Oracle usability engineer Mick McGee, now CEO of EchoUser. “I aggressively charged forward [in usability testing] and was taken to task a bit to explain what I was doing,” he said. “… Out of that I was asked to talk to Joe about what I was doing and how it could be more pragmatically applied. Joe is a bit of a rebel himself who was/is constantly thinking of new usability methods, so we very quickly got along very well.” The two were involved in what they called the “Underground Research Team.” McGee said, “We used our user experience toolkit to experiment on ourselves, researching how we could better do research and design. … We worked on lots of fun new research and design techniques that I still utilize to this day.”

Some of Dr. Dumas’ other projects involved interviewing developers to understand the user experience design pattern requirements (available through the Usable Apps website) and answering the question of whether a new user-interface design made its users more productive. His calming, level influence came second only to his methodical approach to research: Getting the most accurate results depended on advance planning and being as gentle as possible with the experiment to avoid exerting his own will on the tests and their outcomes. “The attitude and approach will always have an effect on the result,” Ashley said.

Ashley described an early incident with the good doctor as putting everything into perspective. “He said, ‘The current results are what they are. Just because people don’t agree now doesn’t mean the outlook is bleak … You don’t have to be so reactionary. You have time to understand what’s important and what to do about it. Calm down, and stick to actual facts.’” McGee echoed this admiration of Dr. Dumas’ character: “[He is] always easygoing, always able to quickly drive you toward the most important thoughts. … I remember lots of conversations where Joe would listen, then say, ‘Well,’ and away we’d go,” McGee said.

“Any project, initiative, or idea that I brought to him always starts with a long pause while he considers the problem in front of him,” Vaughan said. “Then comes the zinger, the question or comment that he then puts in front of you that forces you to reconsider your assumptions or approach and make it 100% better. That insight, that perspective, and that approach are what I try to model my own approach on.” But Dr. Dumas did a fair amount of receiving input as well. “You've never met a better listener,” Courage said. “He's patient, calm and asks questions to help you solve your own problems.”

Joe and Martie
Dr. Joe Dumas, with his longtime supporter, guidance counselor, problem-solver, and wife, Martie.

Dr. Dumas leaves lasting memories at Oracle of not just his work in the usability field but also his leadership and generous spirit. “He always had the attitude of a multiplier,” Ashley said. “The ‘Father of Usability’ may be a fun nickname, but there’s a whole lot of truth there,” McGee said. “But I think the bigger legacy of Joe is all the people he’s generously offered his time to throughout his career to make them better professionals and people. Every time I talk about Joe, I hear of someone else or some other time he helped someone in whatever they were doing or thinking about.” Courage said, “He has touched so many in our field directly or through his publications of editorial work. He is a pioneer in our field and certainly has earned the title ‘father of usability.’ ... He has helped shape, form and guide my career over the past decade and a half and I am forever grateful.”

Wednesday May 13, 2015

Summer is in the air (at least in California), and OHUG 2015 is just around the corner

By Gozel Aamoth, Oracle Applications User Experience 



OHUG is extremely excited to make its return to fabulous Las Vegas for the OHUG 2015 Global Conference! The OAUX team hopes you’ll make a stop at OHUG before your pack your bags for a summer vacation.

Taking place June 8-11, 2015, at The Mirage Hotel, the event will offer attendees various opportunities to build long-lasting business relationships while delving deeper into Oracle's extremely valuable product lines of Oracle E-Business Suite, PeopleSoft, and HCM Cloud.


Interested in joining OAUX at the OHUG 2015 Global Conference? Here’s what we have lined up.

Have you built your agenda yet? Don't miss out on the OAUX presentation “Oracle HCM Cloud User Experiences: Designed for Work Styles across Devices.”

Presenters:

Aylin Uysal (@aylinuysal) Jake Kuramoto (@jkuramot)

The Oracle Applications Cloud user experience design strategy is about simplicity, mobility, and extensibility. Learn how we are addressing mobility by delivering the best user experience for each device as you access your enterprise data in the cloud. 

Our devices are a tool to access data, which changes our approach to user experience. We can’t think of mobile devices as different platforms anymore. The cloud is our platform now; it is the way we share enterprise information with users across devices. At Oracle, we design the user experience so that the right amount of information appears on each device -- whether it's a laptop, tablet, smartphone, or smartwatch. While we tailor the user experience to the demands of the devices, we also design core elements to maintain consistency across the experience.

In this session, we’ll also talk about the future of enterprise experiences and the latest trends we see emerging in the consumer market. Come to get a glimpse and be inspired by the future of Oracle HCM Cloud.

Session ID: 15387
Tuesday, June 9, 2015 
Time: 1:00 pm – 2:00 pm 
Location: See session schedule



User Feedback Sessions: Get Involved!

While this conference offers many opportunities to learn about Oracle HCM products and roadmap, networking and just to hear what’s new in the Oracle world, if you have not participated before, check out this exclusive event. It’s been part of the OHUG Conference since 2007, and every year, more than 100+ attendees sign up to participate in the user feedback sessions.

By popular demand, we’re happy to announce that we will be coordinating user feedback sessions, offering customers and partners the opportunity to test-drive Oracle’s next generation of HCM applications! Have you done this before? If not, what are you waiting for? Sign up today, and get a chance to work with Oracle user experience professionals and be part of Oracle HCM product development. We are offering sessions for employees, managers, learning admins, HR specialists, business analysts, HR IT, HR executives and many more. 


Tuesday, June 9 and Wednesday, June 10
RSVP: Sign up here (advance sign-up is required)
Location: Conference room Bermuda B


After we receive your completed RSVP form, we'll contact you to confirm a time and date for participation. If you have questions, contact claire.swarthout@oracle.com.

*Participation requires that your company or organization have a Customer Participation Confidentiality Agreement (CPCA) on file. If your company or organization does not have this, we will start the process of getting one.

Visit OAUX at Oracle booth in the exhibition hall, and learn about our research for smartwatches in the enterprise.

The wearable-technology space is currently focused on smartwatches. We’re excited by Apple’s announcement about their smartwatch, and we’re even more thrilled to show you our proof-of-concept glance designs for the Oracle Applications Cloud on the Apple Watch and more. We want to hear your reaction! 



If you’d like to learn more about our current research on smartwatches in the enterprise, read this blog post by Ultan O’Broin (@usableapps).

Not planning to attend but still want the latest on the Oracle user experience? Get a strategic look at the user experience roadmap for the Oracle Applications Cloud in this free ebook. Download your copy today!

For more information on OAUX’s participation in upcoming events, please visit the Usable Apps events website.


Thursday Mar 19, 2015

Come See OAUX in Las Vegas at COLLABORATE 15

By Gozel Aamoth, Oracle Applications User Experience 


THE WORD IS OUT! There’s ONE event that delivers the full spectrum of Oracle Applications and Technology education you need to boost results all year long. Produced by three independent users groups — IOUG , OAUG , and Quest  — COLLABORATE 15: Technology and Applications Forum for the Oracle Community delivers more than 1,000 sessions and panels, breaking product news, endless opportunities to build your personal and professional networks, keynotes, and more.

This year’s conference will take place at the Mandalay Bay Resort and Casino in Las Vegas April 12-16.

If you are an Oracle customer and scheduled to attend this conference, there are several ways to meet face-to-face with members of the Oracle Applications User Experience team. Sign up for a usability feedback session, visit our demo pod, or attend the presentations.

This is also an opportunity for Oracle sales consultants and partners to see firsthand how Oracle dedicates a significant investment to user experience research and development efforts to maintain and improve Oracle’s products.

Onsite Usability Lab: Get Involved

If you’re going to COLLABORATE 15, don’t miss the chance to collaborate directly with Oracle in a usability feedback session. Your suggestions on the previews of upcoming Oracle releases -- including E-Business Suite, HCM Cloud, Financials, Social Cloud, Emerging Technologies, Cloud Extensibility, and more -- will help us make using the applications even easier and more intuitive. Make a direct impact, and sign up for a session today!




April 14-15, 2015
Mandalay Bay Resort and Casino, North Convention Center
Conference Room: South Pacific Ballroom A
Las Vegas, Nevada


Check out this video to hear what Oracle customers and partners have to say about their experience participating in these sessions.

How to register: if you wish to participate or recommend your colleagues, please Sign Up today so we can match you with a session. You’ll be contacted by phone to complete the registration process.*

*Participation requires that your company or organization have a Customer Participation Confidentiality Agreement (CPCA) on file. If your company or organization does not have this, we will start the process of getting one.

Join Us at OAUG Fusion Middleware SIG: Extending the Value of the Oracle Applications Cloud User Experience


Presenter: Basheer Khan, CEO of Knex Technology


Presenter: Greg Nerpouni, 
Senior Manager, OAUX



The Oracle Applications Cloud user experience design strategy is about simplicity, mobility, and extensibility. See what we mean by simplicity as we demo our latest cloud user experiences and show you only the essential information you need for your work. Learn how we are addressing mobility, by delivering the best user experience for each device as you access your enterprise data in the cloud. We’ll also talk about the future of enterprise experiences and the latest trends we see emerging in the consumer market. And finally, understand how you can extend the Oracle Applications Cloud with the tools designed for tailoring the cloud user experience. Come and join us at the SIG!



Tuesday, April 14, 2015 at 3:15 - 4:15 p.m.
Mandalay Bay Resort and Casino, Conference Room Breakers H
Las Vegas, Nevada  
Session ID: 10059


Aren't planning attend but still want the latest on the Oracle user experience? Get a strategic look at the user experience roadmap for the Oracle Applications Cloud.
Download  your copy today!


Visit OAUX at Oracle Booth in the Exhibition Hall 

Visit our demo station "Cloud Applications User Experiences: The Future of What Your Employees Will Touch, See, and Hear" to see the simplified user interface in action, discover a new way to interact with your enterprise by smartphone when you're on the go, and learn how to manipulate massive amounts of data elegantly through gestures on a tablet.  



April 13-15, 2015
Mandalay Bay Resort and Casino, Exhibition Hall
Las Vegas, Nevada


For more information on OAUX's presence at COLLABORATE 15, please visit the Usable Apps events page.


Monday Mar 02, 2015

OAUX attends Oracle HCM World 2015 conference in Washington, D.C.

By Gozel Aamoth, Oracle Applications User Experience

http://www.oraclehcmworld.com

Oracle HCM World  is where human resources, talent management, and business leaders come together to hear from industry influencers, share best practices, and learn how forward-thinking organizations are employing modern HR to transform their organizations. Critical HR topics will be discussed, including workforce planning, recruiting, onboarding, training, leadership development, compensation, benefits, and more. If you attend only one HR event in the next six months, make it this one. 

Leaders in HR are speaking at Oracle HCM World 2015 — Dell, Dow Chemical, Farmacity, Herman Miller, Kaiser Permanente, Monsanto, National Instruments, SunOpta, WAXIE Sanitary Supply, and many more. 


Check out the Oracle HCM blog for the top 5 reasons to attend Oracle HCM World

https://blogs.oracle.com/OracleHCM/entry/top_five_reasons_to_attend

Oracle HCM World is scheduled for March 25-27 in Washington, D.C. It's not too late; register for the conference today!

Onsite Usability Lab: Sign up to participate in a usability feedback session

We are proud to host our onsite product- usability testing lab for a second year in a row at this conference. If this is your first time, attending this conference, here is your chance to get involved. Want to be on the front lines of Oracle’s next-generation applications? Join one of our usability feedback sessions, in which you can help drive the design and direction of our apps. It’s a great way to make an impact on HCM Cloud, Cloud Social for HCM, Taleo, and more. Sign up for a session at Oracle HCM World  today!

Dates: March 26-27, 2015
Location: Gaylord National Resort and Conference Center, Washington, D.C.

How to register:
Advance sign up is required. In order to reserve your spot, please complete a short questionnaire so we can match you with a session. You’ll then be contacted by phone to complete the registration process
.*

Get Involved: Sign up today  to participate in a usability feedback session. 

If you wish to learn more about this event or recommend your colleagues, please contact Angela Johnston

*Participation requires that your company or organization have a Customer Participation Confidentiality Agreement (CPCA) on file. If your company or organization does not have a CPCA on file, we will start the process of getting one.


Attend Oracle Applications User Experience Presentation

This year’s signature event includes more than 80 in-depth presentations across 8 tracks, including social HR, core HR, talent acquisition, paying people, growing people, Big Data, tech talk, and modern HR. We encourage you to attend the presentation titled “Oracle HCM Cloud User Experiences: Trends, Tailoring, and Strategy” to learn about Oracle’s HCM user experience design strategy, which is about simplicity, mobility, and extensibility. See what we mean by “simplicity” as we demo our latest cloud user experiences and show you only the essential information you need for your work. Learn how we are addressing mobility by delivering the best user experience for each device as you access your enterprise data in the cloud. We’ll also talk about the future of enterprise experiences and the latest trends we see emerging in the consumer market. Finally, understand how you can extend Oracle applications with tools designed for tailoring the cloud user experience. Come and get inspired about the future of Oracle HCM Cloud.

Oracle HCM Cloud User Experiences: Trends, Tailoring, and Strategy
Presenter: Aylin Uysal, Senior Director, HCM User Experience & Jake Kuramoto, Director of User Experience, Oracle
Session ID: Session 8, Paying People track
Date: Friday, March 27, 2015 
Time: 12:45-1:30 p.m. 
Location: National Harbor Room 10

The OAUX team will be very busy in March travelling around the world and delivering key messages on Oracle’s user experience design strategy. If you can’t attend Oracle HCM World 2015  in Washington, D.C., you can meet our team in person at OBUG Experience 2015  in Eindhoven, Netherlands, or MEOUG MAJLIS Annual Conference 2015  in Dubai, United Arab Emirates.

For more information on OAUX’s presence at each of these conferences, visit the Usable Apps Events page.


Tuesday Jan 13, 2015

More Power to the IT User: Release 9 Applications Cloud Customization and Extensibility

By Sarah Smart, Oracle Applications User Experience

Oracle’s customers need to be able to extend and customize its Applications Cloud easily, and Oracle remains committed to delivering that in Release 9. This release expands Release 7 and 8’s capabilities to allow administrators to take Oracle applications beyond the box without commissioning a major IT project. It places the most relevant tools in the hands of the people who use them most often. Here’s a look at how Release 9 improves Oracle Applications’ customization and extensibility while preserving the user experience throughout.

Simple Modifications in the Sandbox


Starting in Release 9, all edits made using the Settings Structure tab require an active Sandbox, which provides the ability and security to test and validate changes before publishing them for users and protects customers’ investment in their UI. Re-ordering, renaming, and otherwise editing headers and icons on the home page are intuitive and simple, and an employee in IT has a place to try out the changes before deploying them.

Making edits using the Settings Structure tab: After activating your Sandbox, use drag and drop to set up the home page and the names of sub-tabs so it best suits your users.


Expanded Capabilities


The UI Text Editor has been expanded with regard to what text users can edit and how they can use search for it. Now IT users can search and replace keywords to customize UI text across user interface screens, OTBI (Oracle Transactional Business Intelligence) report definitions, Enterprise Scheduler, and Global Menu Labels.

Navigation for UI text customization

Application Composer has also been updated for Sales Cloud Release 9 to continue promoting consistency and ease of adoption. Have you been wanting to add your own custom pages easily?  Now users can effortlessly create new pages that fit right in with the simplified UI. The Sales Cloud Application Composer even offers a set of ad-hoc icons that match the existing visual design to help customers maintain a quality experience.


Creating a new page in CRM Application Composer: This job is easy using the Simplified Pages tab. You can also add your own sub-tabs and manipulate the fields independently among shared objects.


Icons in Application Composer: When you change an icon here, you only need to do it once; it updates automatically for all UIs and devices.

Smoother Access to Additional Information


In Release 9, system administrators and content managers are able to edit both Getting Started and Help topics to help with employee onboarding or custom training. In Getting Started, admins can add or edit text, insert links, and even include videos.


Editing Getting Started: Choose up to five key features, embedded videos, images, and/or paragraphs of text about your own content or a feature to show up here.

The Customizing Help feature lets the most knowledgeable content managers maintain the topics most relevant to their teams with just one click. Everything entered into a Help topic becomes searchable, so users have more options for finding what they need.

Creating Help: Make a topic active or inactive, edit its text, rearrange existing topics, and drill down as needed for more levels of customization.


To Learn More

Read about the Release 9 Sandboxes
Learn how to customize the look of the simplified UI
Read about the UI Text Editor

Thursday Jan 08, 2015

Happy New Year from Oracle Applications User Experience

By Gozel Aamoth, Oracle Applications User Experience

Hello and happy New Year to everyone! It’s been an eventful year for us in many ways. The past 12 months have been full of successes and milestones, and we couldn't have done it without your support. We would like to thank all of you for your continued support and contributions throughout the year in our customer feedback sessions; your collaboration and feedback on our user experience designs allow Oracle to create new and innovative products.

The Oracle Applications User Experience team (OAUX) has hosted a number of onsite usability labs at various events in 2014. Our User Experience (UX) experts along with our product managers have conducted more than 250 usability feedback activities at conferences such as Oracle HCM World, Oracle Value Chain Summit, COLLABORATE14, OHUG Global, OTM, Oracle OpenWorld, and UKOUG Apps14. In addition, many of our well-known UX speakers gave a number of presentations and live product demonstrations at Oracle-sponsored events and workshops around the world. These have provided Oracle users with an exclusive look at the future of our UX strategy and roadmap.

We are extremely pleased to share this video capturing our customers’ and partners’ experiences at the Oracle OpenWorld 2014 UX Lab in San Francisco.

Are you planning to attend an Oracle event in the next few months?

Consider one of the following conferences, and meet the OAUX team in person:

Oracle Value Chain Summit on January 26-28 in San Jose, Calif.

Oracle HCM World on March 25-27 in Washington

Collaborate15 on April 12-16 in Las Vegas

If your New Year’s resolution is to learn more about Oracle HCM, Sales or ERP Cloud UX strategy, then we have a solution for you. In January and February, our team will host several webinars through Oracle Applications Customers Connect. Are you a member yet? If not, join the community.

For additional events and presentations, visit the Usable Apps Events page.

Come Tour the New Cloud UX Lab at Oracle HQ

If you were lucky enough to catch one of our usability lab tours last September during Oracle OpenWorld 2014, you know how awesome our new Cloud UX Lab is. The space is specifically designed to handle the challenges of demonstrating how user experience can move across devices. It’s also where we are exploring the next generation of devices, such as beacons, to understand their impact and value for the user experience. If you haven’t seen our new Cloud UX lab yet, next time you’re near Oracle’s HQ, book a tour - we’ll meet you there!

OAUX on Social Media 

Can’t live without checking in on social media to read the latest Oracle news? Whichever site you prefer, follow us on Facebook, Twitter, Instagram, YouTube, Storify, LinkedIn, or Blogs. Visit any of these sites to be the first to get the latest UX announcements, upcoming events, themed content, and updates from our team.

Get Our Newsletter

If you wish to receive our UX quarterly newsletter, it’s very easy to subscribe. Visit UsableApps to read our past editions and learn more.

Wishing you all the best this New Year with all that you set out to achieve!!

Tuesday Jan 06, 2015

Applications User Experience shows off the Oracle 'cool factor' to the Oracle College Hire Program

By DJ Ursal, Oracle Applications User Experience


Ackshaey Singh (from left to right), DJ Ursal (@djursal), Misha Vaughan (@mishavaughan), Joe Goldberg, Noel Portugal (@noelportugal), and David Haimes (@dhaimes) prepare for the Oracle College Hire Morning Joe Panel, "Head in the Clouds." .

One of our charters as part of the Oracle Applications UX organization is to support the Oracle Product Development Boot Camps. The program components are career development, speaker series and social activities. The idea is to promote teamwork, collaboration and give college-hires a chance to work with different technologies within and outside of Oracle and explore their creativity. This was my first time supporting the Oracle Campus Hire (OCH) program as part of the Oracle Applications User Experience group. The Apps UX organization held two sessions: a "Head in the Clouds" panel and a mock Angel Investor event.

The OCH Morning Joe Panel, "Head in the Clouds" (styled after MSNBCs show of the same name), was a great discussion panel. The panel was facilitated by OCH member Ackshaey Singh (Senior Application Engineer) and included Misha Vaughan (Director User Experience, Apps UX Communications & Outreach), David Haimes (Senior Director, Financial Applications Development), Joe Goldberg (Chief Research Scientist, Applications UX), Noel Portugal (Development Manager, Emerging Technologies) and DJ Ursal (Director – Product management). We touched on how Oracle is aligning for the Applications Cloud wearable’s challenges we see with user experience, how beacons work and the opportunity for Oracle, cloud business models, and of course, advice to college hires.  

The afternoon included a mock Angel Investor event using our team’s OpenWorld demos. We held a raffle that encouraged participants to vote for the most interesting demo concept.


Angel Investor voting stations were set up for event attendees.  

The goal of the event for the new hires was to expose them to the breadth and depth of Oracle’s strategy and roadmap on Applications Cloud user experiences in a fun, interactive, and thought provoking way.  


Ackshaey Singh explains what new hires can learn about at the exchange.

The new hires were also given a tour of our new Cloud UX lab. The Cloud UX Lab initiative is to explore how devices are changing the way we design enterprise experiences for the cloud. The Lab model provides opportunities for testing a variety of emerging technology solutions from casting, to beacons, to wearables.

To learn more about where innovation is going at Oracle, check the following blogs:

Saturday Dec 13, 2014

Meet the OAUX team on the road! Next stop: Mexico City!

By Misha Vaughan, Oracle Applications User Experience 

If you missed meeting up with the Oracle Applications User Experience (OAUX) team at Oracle OpenWorld 2014 this year, you still have a chance to connect with us. The next stop on our regional update tour is Santa Fe, Mexico, just outside of Mexico City. Our first stop during the first week of December 2014 was London

The goal for the visit is to update Oracle Applications Cloud partners, as well as a few select customers, on the Oracle Applications Cloud strategy and roadmap. Oracle is continuing to invest in moving the user experience forward, and by spending a couple of hours with us at this event, you will find out what to start thinking about for your own organization down the road.


Jeremy Ashley, Oracle Applications User Experience vice president, talks with Dionne Healy, of Oracle, about Oracle’s cloud user experience strategy for Oracle HCM Cloud at the OAUX Exchange during Oracle OpenWorld 2014. 

What: Oracle is hosting a series of executive briefing events, each two hours long, for director-level and above Oracle partners and Oracle customers located in Latin America. These events near Mexico City will focus on the Oracle Applications Cloud User Experience strategy for HCM Cloud, Sales Cloud, Service Cloud, ERP Cloud, extensibility, and emerging technologies (wearables and beacons).


Oracle employees Kristin Desmond, from left, and Killian Evers talk about the next generation of the Oracle Sales Cloud user experience being shown during the OAUX Exchange, held during Oracle OpenWorld in San Francisco in September.


Holger Mueller (@holgermu), left, and Ray Wang (@rwang0), both analysts with Constellation Research, are shown at the OAUX Exchange in September 2014, with Oracle Applications User Experience VP Jeremy Ashley, far right, and Director Misha Vaughan, center right.

Who (maximum of 30 attendees for each session):

  • The briefings are for Oracle partners, ideally director level and above, who are located in Mexico City or Latin America generally, for Oracle’s HCM Cloud, Service Cloud, Sales Cloud, and ERP Cloud. 
  • Select Oracle Applications Cloud customers, ideally director level and above, who are located in Mexico City or Latin America generally, are also invited to attend briefings for Oracle’s HCM Cloud, Service Cloud,  Sales Cloud, and ERP Cloud. 

Why: Our team would like to share strategy and roadmap on Oracle's ongoing investment in its cloud user experiences for applications, as well as to collect feedback and perspectives from our partners and customers.

When: 

  • Wednesday, Feb. 25, 2015 - For Customers
    • 10 a.m. – 12 p.m.
    • 1:30 - 3:30 p.m.
  • Thursday, Feb. 26, 2015 – For Partners
    • 10 a.m. – 12 p.m.
    • 1:30 - 3:30 p.m.

Location:  
Oracle Office Santa Fe
Prolongacion Paseo de la Reforma 600, Álvaro Obregón, 01219, Ciudad de México, Distrito Federal, México.
Conference room: Yautepec

Agenda: Jeremy Ashley, VP of the Oracle Applications User Experience team, will listen and respond to the issues that are top of mind for attendees around user experience, as well as share the big-picture trends Oracle is paying attention to, and where Oracle is doing research and development from an enterprise software perspective. 

Attendees will also have an opportunity to engage with the OAUX team, talk to the experts, and try for themselves the forward-looking user experiences for Oracle Sales Cloud, Oracle Service Cloud, Oracle HCM Cloud, and Oracle ERP Cloud. It’s a great way for us to get direct feedback about our investment approach.

Attendees will also have the chance to take a deeper dive into the user experience plans for Oracle Applications Cloud Extensibility and Paas4SaaS. 

Finally, we will be bringing along representatives from our Emerging Technologies team to demonstrate and discuss what we think about new technologies such as wearables and beacons for the enterprise space.

Register for the event now.


Wednesday Nov 12, 2014

It's time to visit UK. Meet us at UK Oracle User Group Applications Conference & Exhibition 2014 in Liverpool, England











The Oracle Applications User Experience team (OAUX) is preparing to hit the road in the next few weeks and fly from Oracle headquarters to the other side of the Atlantic Ocean. We will be at UKOUG Applications Conference & Exhibition 2014  in Liverpool, England, Dec. 8-11. UKOUG Apps14 is the largest event that UKOUG delivers for this community. 

If you and your colleagues are registered to attend this conference, we invite you to sign up for a usability feedback session and take your conference experience to the next level.

This is also an opportunity for Oracle sales consultants and partners to see firsthand Oracle’s significant investments in user experience research and development efforts to maintain and improve its products.

Get Involved: RSVP  now to sign up to participate in a usability feedback session. 

By participating in user feedback sessions, you will gain knowledge directly from the source about new designs and functionalities, and you could ultimately influence the direction of Oracle products. Check out this video to hear what Oracle customers and partners have to say about their experiences: 


The one-on-one feedback sessions will be Monday and Tuesday, Dec. 8-9, at ACC Liverpool. Come and meet our usability experts, see the new designs for Oracle Cloud and E-Business Suite applications, and help us build usable apps.

Space is limited, and advance sign-up is required for this event. If you have questions or wish to recommend your colleagues or customers, please contact Jeannette Chadwick. RSVP now.

*Participation requires that your company or organization has a Customer Participation Confidentiality Agreement (CPCA) on file. If your company or organization does not have a CPCA on file, we will start the process of getting one.

Attend Applications Innovation Community Keynote and general UX presentations to learn about Oracle’s User Experience strategy

We are extremely proud to announce that Jeremy Ashley, Vice President of Oracle Applications User Experience, has been selected to host a community keynote session on applications
innovation for the second year in a row! In addition to the applications keynote, our team will give several other exciting presentations that offer a look at the strategy behind the Oracle user experience. Come to these sessions to get a look ahead at where user experience is going.




Presentation: 
Applications Innovation Community Keynote 
Presenter: Jeremy Ashley, VP, Applications User Experience 

Presentation: PeopleSoft Fluid UI - PeopleSoft User Experience Update
Presenter: Harris Kravatz, Director, User Experience 

Presentation: UX Wearables at Work Presenter
Presenter: Noel Portugal, Manager, Emerging Technologies Development 

Presentation: Oracle UX Roundtable 
Presenter: Noel Portugal, Manager, Emerging Technologies Development 

Please visit the Usable Apps Events page to learn more about our team’s presence at future conferences.

Tuesday Oct 07, 2014

Our OpenWorld 2014 journey


Tuesday Sep 30, 2014

Oracle OpenWorld 2014: Showing our work at the OAUX Exchange

Oracle OpenWorld 2014: Showing our work at the OAUX Exchange



The Oracle Applications User Experience team spent the first day of Oracle OpenWorld 2014, Monday, Sept. 29, at the OAUX Exchange. The day was devoted to sharing our team's work with customers, partners, analysts, and our peers from other teams within Oracle.

We've got lots more planned, and we'll share our experience and plans for the year with you after OpenWorld. But you can follow along and see what people are saying about our work now on Storify.

Let us leave you with one last image. That's Thomas Kurian, Executive Vice President of Product Development, during his keynote speech Tuesday morning. Behind him is an image of simplified UI for the Oracle Sales Cloud. We first debuted the simplified UI at last year's Oracle OpenWorld, in 2013. The screenshot in this image shows infolets, which depict our design philosophy of "glance, scan, commit." Read more about it on the Usable Apps website.

Tuesday Sep 02, 2014

Seeking Participants for Oracle Applications Sales Cloud User Experience Feedback Sessions

The Oracle Applications Sales Cloud User Experience team is looking for people just like you to provide your feedback on the latest Oracle Sales Cloud user experiences on September 25 or 26, 2014.

Are you a business systems analyst, sales operations manager, sales manager, channel manager, or partner who’s interested in new next generation user experiences? Passionate about making life easier for your customers and partners? This is your opportunity! We are conducting usability feedback sessions on innovative designs of two key areas in our Oracle Sales Cloud applications: Territory Management and Partner Applications.

Session 1: Territory Management Focus

Date: September 25, 2014 or September 26, 2014
Time: 10:00 am – 12:00 pm
Location: Oracle Headquarters, Redwood Shores, CA, USA

Ideal participants should perform some or all of the following tasks (or at least be familiar with these tasks):

  • Define sales territories for your sales organization
  • Maintain territories for your sales representatives (for example, reassign territories)
  • Analyze territory information (for example, coverage)

Session 2: Partner Management Focus

Date: September 25, 2014 or September 26, 2014
Time: 12:30 pm – 2:30 pm
Location: Oracle Headquarters, Redwood Shores, CA, USA

Ideal participants should perform some or all of the following tasks (or at least be familiar with these tasks):

  • Create and maintain partner accounts or partner users
  • Manage leads and opportunities as a partner, through a partner application
  • Manage leads and opportunities that your partners are working on
  • Analyze partner performance

If you’re interested in participating or want more information, contact Georgia.Price@oracle.com.

Registration for these sessions closes on September 12, 2014.

Thursday Aug 21, 2014

Attend Onsite Product Usability Testing or Tour Oracle HQ Usability Labs during Oracle OpenWorld 2014

 By Gozel Aamoth, Oracle Applications User Experience



Oracle OpenWorld  is the world’s largest business and technology event, featuring thousands of sessions, including keynotes, technical sessions, demos, and hands-on labs. Hundreds of exhibitors will be sharing what they’re bringing to Oracle technology at this year’s conference, held in downtown  San Francisco from Sept. 29-Oct. 2. If you are an Oracle customer or partner planning to attend this  annual event, there are several ways to  meet face-to-face with members of the Oracle Applications  User Experience (UX) team. We’d like  to invite you to sign up for a usability feedback session, or  hop on one of our special chartered buses  to tour Oracle HQ’s usability labs. Here’s more  information about these exclusive events.


Onsite product usability testing: Give us your feedback!


Product usability testing is in progress at Oracle OpenWorld 2013.

The Oracle Applications User Experience team will host an onsite usability lab, where Oracle customers and partners can participate in a usability feedback session, at Oracle OpenWorld 2014. Usability experts, product managers, and user interface designers have teamed up to provide Oracle customers and partners with the opportunity to contribute to and influence application design and direction while test-driving Oracle’s next-generation applications. Your feedback will affect the existing and future usability of Oracle applications, and help us develop applications that are intuitive and easy to use.

What will we test? Participants will get a preview of proposed Oracle product designs for Oracle Human Capital Management Cloud and Oracle Sales Cloud, Oracle Fusion applications for Procurement and Supply Chain, Oracle E-Business Suite, PeopleSoft applications, Social Relationship Management, BI applications, Fusion Middleware, and more.

Who can participate*? Regardless of your current job title, we have a session that might interest you. These one-on-one feedback sessions are popular, and space is very limited, so contact us  today to learn more.

Dates: Sept. 29 – Oct. 1, 2014 
Location: InterContinental Hotel, San Francisco, CA 
Time: Advance sign-up is required for this event. RSVP now.

If you have questions about this event, please contact Angela Johnston

Take a tour of the Oracle HQ Usability Lab during OpenWorld 2014


Members of Applications UX team lead Oracle OpenWorld lab tour attendees
to the usability labs at Oracle headquarters in Redwood City, CA.

The Applications User Experience team will be offering a limited number of usability lab tours  at Oracle Headquarters in Redwood City, Calif., during Oracle OpenWorld 2014. Come take a look behind the scenes of Oracle’s research and development work on Thursday, Oct. 2, or Friday, Oct. 3. Receive an exclusive look into how Oracle tests applications designs, and see the direction that Oracle’s enterprise applications are heading, including demos of designs for devices such as the tablet and smartphone.

Round-trip transportation will be provided. Pick-up and drop-off is at the InterContinental Hotel in San Francisco, next to Moscone West. Spots are limited, so sign up today!

How to reserve your spot

To RSVP, sign up here. For additional questions, send an e-mail to Jeannette Chadwick.

To learn more about our team’s presence at Oracle OpenWorld this year, please visit our website, UsableApps.

*Participation requires that your company or organization has a Customer Participation Confidentiality Agreement (CPCA) on file. If your company or organization does not have a CPCA on file, we will start this process.


Monday Aug 04, 2014

Applications User Experience Beacons Developer Challenge Promotes Innovation, Collaboration

By DJ Ursal, Oracle Applications User Experience

The entrepreneurial spirit came alive during the Oracle Applications User Experience (Apps UX) Beacons Developer Challenge recently. There was a true sense of collaboration, not only at the participant level but at an organizational level too. We saw a lot of creativity and pushed the boundaries of what’s possible with emerging technologies.

As host of the event, it was a wonderful opportunity to network with best-of-the-best minds within Oracle. We believe beacons are a game-changer in connectivity and the next big technology of the future. This functionality leverages Bluetooth Low Energy (BLE) technology, allowing you to add geofencing capabilities to your application design. Instead of using satellite-based signals to track your users’ locations, highly localized BLE signals from a variety of signal emitters provide a more granular level of interaction with applications.

The Beacons Developer Challange was a 60-hour mobile app-building contest, held in July at Oracle headquarters in Redwood Shores, Calif..The purpose of the Challenge was to give developers, designers, and internal entrepreneurs the chance to work together to build apps, bring awareness to “the Internet of things”, as well as to promote collaboration across Oracle. Participating organizations included: Fusion Technical Architecture, BlueKai Development, Siebel development,Oracle Internet of Things (IoT) Organization, North America Sales consulting group, Fusion HCM Development, Apps Usability and the Oracle Product Development College Hire Program.


North America Applications Sales Consulting team as they set out to conquer the developer challenge. 


Oracle Product Development College Hire team takes time out for brainstorming.


The challenge was focused on location-aware enterprise business scenarios, and teams chose their own platform on which to develop a mobile app. We limited this competition to one beacon platform, using iBeacons from Estimote, however others are available such as Gimbal and Raspberry Pi. We wanted to make sure that single-member teams had a fighting chance too, so there was no restriction on the size of the team. To ensure a level playing field, all participants were provided with the same set of sample data to be used for creating their mobile app. Each application was evaluated by judges based on the following criteria:
  • Execution of Entry: How fully developed and implemented the entry is. Does it use the data provided and beacons?
  • Business Value: How useful would the entry be in a business context?
  • User Experience: To what degree does the entry demonstrate new and innovative uses of beacons and Oracle data? Is it a pleasure to use?

Judges included Jeremy Ashley (@jrwashley), second from left, the vice president of the Oracle Applications User Experience team, Jayant Sharma, Director product management, and Mark Vilrokx (@mvolrokx). Not in the picture, Ed Jones, John Hsieh, Dj Ursal and Laurie Pattison.

After two and half days of hard work and coding, nine projects were demoed to our panel of judges at the end of the week. Great ideas were showcased, and choosing the top three proved to be difficult.

Awards and Certificates. 

The first place award went to a solo entry, team Swift, that showcased the power of a framework that was location-aware, using iBeacons. In second place, The AppsLab (@appslab) team implemented a location-aware, social application for the enterprise that connected local employees together to better manage their interactions in the workplace by sharing information, such as location. Team OCH1 came in third with their app that utilizes beacons to change the way we look for resources in the office.

The Apps UX Beacon Developer Challenge was sponsored by the Oracle Product Development College Hire Program, Oracle Facilities and Oracle Spatial and Graph. A big thank-you goes to our fantastic on-site support staff, which included people from across different organizations within Oracle.

The Apps UX Beacon Developer Challenge event staff.


At the end of the day, it was not about the prizes, but building passion for creating new ideas and concepts, new experiences, in a fun and engaging manner, and promoting an innovative social network that allows one to connect with like-minded people, crossing organizational boundaries.

The Oracle Apps UX developer challenge mission is to fuel innovation and promote collaboration by connecting people, ideas, and technologies from various organizations across Oracle. By collaborating in the developers challenge and working together, the employees got a chance to contribute  their best skills while learning from the other members of the team. Team members learnt from each other by sharing information, discussing options, debating the best solution, and by actively using skills on developer challenge project.

Friday Jul 11, 2014

Meet us at the OTM User Conference 2014 in Philadelphia

By Gozel Aamoth, Oracle Applications User Experience

The 2014 OTM Conference, Aug. 10-13 in Philadelphia, Pennsylvania, is designed to bring together users and potential users of the Oracle Transportation Management (OTM) software to share knowledge, ideas, and experiences, according to the conference website. More than 400 people are expected to attend to meet with Oracle representatives and collaborate on ideas for future upgrades. 

For the first time, members of Oracle Applications User Experience team will host an onsite usability lab at this conference. If you and your colleagues are registered to attend this conference, we invite you to sign up for a usability feedback session and take your conference experience to the next level. 

Get Involved: RSVP now to sign up to participate in a usability feedback session. 
By participating in user feedback sessions, you will gain knowledge about new designs and functionalities directly from the source, and you may ultimately influence the direction of Oracle Transportation Management products. We are looking for Transportation Planners, Transportation Managers, and Business Analysts to provide feedback on the OTM Shipment Visibility mobile application and Shipment Manager desktop application.

The purpose of these feedback sessions is to confirm whether new product design concepts would meet real user goals and needs, and to identify what needs to be improved from a usability standpoint.


Jennifer Howell, a Principal Consultant, HR Technology, at Blue Cross Blue Shield of Tennessee, talks about her experience during a customer feedback session at the Oracle Applications User Experience on-site lab during the Oracle HCM Users Group (OHUG) Global Conference in Las Vegas, Nevada, in June 2014.


The one-on-one feedback sessions will be run on Monday, Aug. 11, and Tuesday, Aug. 12, 2014 at Loews Philadelphia Hotel, Conference room Franklin. Space is limited, and advance sign-up is required for this event. If you have questions or wish to recommend your colleagues or customers, please contact Alisa Hamai.

RSVP now

*Participation requires that your company or organization has a Customer Participation Confidentiality Agreement (CPCA) on file. If your company or organization does not have a CPCA on file, we will start this process.

Please visit the Usable Apps Events page  to learn more about our team’s presence at future conferences. 


Friday Jun 27, 2014

More Wearables: A wearables design jam out-of-house with EchoUser and FATHOM

By Misha Vaughan, Oracle Applications User Experience

The Oracle Applications User Experience (OAUX) team hosted its first Wearables Design Jam with people outside of Oracle in May. Members of the team headed up to San Francisco for the event, which was held at EchoUser, a user experience (UX) design and consultancy firm and a collaborator on UX with Oracle. Ultan O’Broin (@usableapps), OAUX Director and partner outreach dynamo, was the host. This reprised event updated an earlier internal event, also the first of its kind here, on wearables. Our goal, as before, was to get design teams thinking about the enterprise use cases for wearable technology.


O’Broin shows off wearable ears.
Photos by Rob Hernandez.

Ultan said at the event: “The goals for the day were to build a relationship with a partner in the wearables and innovation space - to see if we could work together in a way that was mutually beneficial and to increase the awareness of users in this space. We are ahead of the curve and ready to offer optimal user experiences, and the technology is there. This is a pilot event because we want to do more of this. We want to work out the methodologies so we can take it on the road. I’d like to try this next in the UK, and in a culture that hasn’t been exposed to the wearable hype, and try it in countries that are very conscious of what goes on in the public and private sphere, like Germany, and try it in Asian countries as well.” 

Ultan said the event was great. “People entered into the spirit of openness, their own experiences, their own background - and they applied it in a fun and meaningful way," he said.

Ultan and Anthony Lai (@anthonyslai), of the TheAppslab team at Oracle (@theappslab), delivered a level-setting presentation on the state of the art for wearables, including examples of Google Glass. Attendees were from Oracle, EchoUser, and FATHOM, a 3D-printing company in the Bay Area.  


Veronica De La Rosa of FATHOM, Carol Chen of EchoUser and Aylin Uysal of Oracle develop on-boarding concepts that incorporate wearables.

Attendees then broke into teams of three and four to brainstorm on enterprise wearables concepts. They sketched, drew, debated, and produced an idea for an enterprise wearable use case in 2 hours. All teams delivered a 5-minute pitch at the end of the day to judges Mick McGee (@micklives), CEO, EchoUser; and Jeremy Ashley (@jrwashley), VP, Oracle Applications User Experience. Teams pitched employee on-boarding wearables, shipping delivery driver wearables, and retail worker wearables.


Mick McGee, EchoUser, and Jeremy Ashley, Oracle, discuss the design themes emerging around wearables.

Mick and Jeremy gave comments on the team presentations, which are recapped here: 

Mick: “There was a theme of people interaction and people connection, enabling our interaction with work colleagues. where you can actually get around the social stigma of using wearables to connect. I like the idea of interaction in different, small, productive ways. One thing that stuck out to me in talking to Jeremy was all the small gains in end user experiences – that will be the killer app.”  

Jeremy: “I agree with all of those points, especially the small gains. There are different cultures where being tracked is actually motivating, e.g., you being monitored while you are doing a safety check, so you want to be monitored. In another environment, you may not want to be tracked; the level and type of tracking needs to be different. I think understanding role by role where the comfort level is, is important.”  

Mick: “If you recall the iPhone days, that was only 7 years ago. There was a big platform change, from my perspective, all this investment going on, this next platform is right around the corner. Enterprise has more of a chance, to me, than consumer for this kind of technology because they make us work better. I’m excited to see where wearables goes.”

Jeremy:  “It’s exploring what is already in the environment, and leveraging what we might consider mundane tasks, and automating them. These are the small gains that we are going to get with this kind of technology. I like the idea of things happening around you -- rather than going to websites to onboard, giving a device – eyelashes, a ring, or whatever -- where they can have a personal on-boarding experience.”

Mick: “I see a lot of potential in these ideas to help the end-user consumer, especially to help reduce the social stigma associated with these technologies.” 

So which idea did the two execs think had the most enterprise merit?

Jeremy: "The Thought Box was the best solution. It would have a high impact using existing infrastructure, with off-the-shelf parts, and would greatly enhance the whole experience, and could viably be done now.  And it combines many small gains. That would be, overall, a big impact." 


The winning team, Thought Box: Kimra McPherson, EchoUser; Amaya Lascano, EchoUser; and David Haimes, Oracle. With Jeremy Ashley and Mick McGee in the background.

The Thought Box team pitched a wearable designed to be worn by a shipping delivery driver – such as a UPS or DHL driver. The wearable, such as a pair of sunglasses, would provide detailed information about the shipping delivery location such as:
Whether any hazards exist
Whether the recipient is home
Step-by-step directions to the location 
How to be more efficient in the delivery based on past experience
How to be safe, such as using a trolley when moving a heavy load up a steep grade
Sending alerts to the recipient when the driver is close
Taking a picture of the package at the drop location and sending it to the recipient
Even integrating construction details.

This device is aimed at making small efficiency gains that can scale across the whole business. 


The Thought Box concept and pitch sketches

The overall benefit of this wearable concept was aimed at making faster and more reliable deliveries to increase a driver’s rate of success. The related goal is also reducing customer calls, because of the real-time trouble-shooting.

My personal favorite wearable technology of the day: 
I personally was delighted by the idea of custom wearables designed by Team ConneXtion, and modeled by Aylin Uysal below.


Aylin models wearable eyelashes, intended to aid new hire on-boarding.

How do you find out more?
The Oracle Applications User Experience team is going to be going on the road in the year ahead.  If you want to chat with us about our experiences with wearable technologies, along with other technology we see on the horizon, feel free to find us at an upcoming event on UsableApps.  

If you will be at OOW 2014, so will the Apps UX team. Come find us!

Wednesday Jun 11, 2014

So, how is the Oracle HCM Cloud User Experience? In a word, smokin’!

By Misha Vaughan, Oracle Applications User Experience

Oracle unveiled its game-changing cloud user experience strategy at Oracle OpenWorld 2013 (remember that?) with a new simplified user interface (UI) paradigm.  The Oracle HCM cloud user experience is about light-weight interaction, tailored to the task you are trying to accomplish, on the device you are comfortable working with. A key theme for the Oracle user experience is being able to move from smartphone to tablet to desktop, with all of your data in the cloud.


The Oracle HCM Cloud user experience provides designs for better productivity, no matter when and how your employees need to work.

Release 8 
Oracle recently demonstrated how fast it is moving development forward for our cloud applications, with the availability of release 8

In release 8, users will see expanded simplicity in the HCM cloud user experience, such as filling out a time card and succession planning. Oracle has also expanded its mobile capabilities with task flows for payslips, managing absences, and advanced analytics. In addition, users will see expanded extensibility with the new structures editor for simplified pages, and the with the user interface text editor, which allows you to update language throughout the UI from one place. If you don’t like calling people who work for you “employees,” you can use this tool to create a term that is suited to your business. 

Take a look yourself at what’s available now.




What are people saying?
Debra Lilley (@debralilley), an Oracle ACE Director who has a long history with Oracle Applications, recently gave her perspective on release 8:

“Having had the privilege of seeing a preview of release 8, I am again impressed with the enhancements around simplified UI. Even more so, at a user group event in London this week, an existing Cloud HCM customer speaking publically about his implementation said he was very excited about release 8 as the absence functionality was so superior and simple to use.” 

In an interview with Lilley for a blog post by Dennis Howlett  (@dahowlett), we probably couldn’t have asked for a more even-handed look at the Oracle Applications Cloud and the impact of user experience. Take the time to watch all three videos and get the full picture.  In closing, Howlett’s said: “There is always the caveat that getting from the past to Fusion [from the editor: Fusion is now called the Oracle Applications Cloud] is not quite as simple as may be painted, but the outcomes are much better than anticipated in large measure because the user experience is so much better than what went before.”

Herman Slange, Technical Manager with Oracle Applications partner Profource, agrees with that comment. “We use on-premise Financials & HCM for internal use. Having a simple user interface that works on a desktop as well as a tablet for (very) non-technical users is a big relief. Coming from E-Business Suite, there is less training (none) required to access HCM content.  From a technical point of view, having the abilities to tailor the simplified UI very easy makes it very efficient for us to adjust to specific customer needs.  When we have a conversation about simplified UI, we just hand over a tablet and ask the customer to just use it. No training and no explanation required.”

Finally, in a story by Computer Weekly  about Oracle customer BG Group, a natural gas exploration and production company based in the UK and with a presence in 20 countries, the author states: “The new HR platform has proved to be easier and more intuitive for HR staff to use than the previous SAP-based technology.”

What’s Next for Oracle’s Applications Cloud User Experiences?
This is the question that Steve Miranda, Oracle Executive Vice President, Applications Development, asks the Applications User Experience team, and we’ve been hard at work for some time now on “what’s next.”  I can’t say too much about it, but I can tell you that we’ve started talking to customers and partners, under non-disclosure agreements, about user experience concepts that we are working on in order to get their feedback.

We recently had a chance to talk about possibilities for the Oracle HCM Cloud user experience at an Oracle HCM Southern California Customer Success Summit. This was a fantastic event, hosted by Shane Bliss and Vance Morossi of the Oracle Client Success Team. We got to use the uber-slick facilities of Allergan, our hosts (of Botox fame), headquartered in Irvine, Calif., with a presence in more than 100 countries.

Photo by Misha Vaughan, Oracle Applications User Experience
Vance Morossi, left, and Shane Bliss, of the Oracle Client Success Team, at an Oracle HCM Southern California Customer Success Summit. 

We were treated to a few really excellent talks around human resources (HR). Alice White, VP Human Resources, discussed Allergan's process for global talent acquisition -- how Allergan has designed and deployed a global process, and global tools, along with Oracle and Cognizant, and are now at the end of a global implementation. She shared a couple of insights about the journey for Allergan: “One of the major areas for improvement was on role clarification within the company.” She said the company is “empowering managers and deputizing them as recruiters. Now it is a global process that is nimble and efficient." 

Deepak Rammohan, VP Product Management, HCM Cloud, Oracle, also took the stage to talk about pioneering modern HR. He reflected modern HR problems of getting the right data about the workforce, the importance of getting the right talent as a key strategic initiative, and other workforce insights. "How do we design systems to deal with all of this?” he asked. “Make sure the systems are talent-centric. The next piece is collaborative, engaging, and mobile. A lot of this is influenced by what users see today. The last thing is around insight; insight at the point of decision-making." Rammohan showed off some killer HCM Cloud talent demos focused on simplicity and mobility that his team has been cooking up, and closed with a great line about the nature of modern recruiting: "Recruiting is a team sport."

Deepak Rammohan, left, and Jake Kuramoto, both of Oracle, debate the merits of a Google Glass concept demo for recruiters on-the-go.


Later, in an expo-style format, the Apps UX team showed several concepts for next-generation HCM Cloud user experiences, including demos shown by Jake Kuramoto (@jkuramot) of The AppsLab, and Aylin Uysal (@aylinuysal), Director, HCM Cloud user experience. We even hauled out our eye-tracker, a research tool used to show where the eye is looking at a particular screen, thanks to teammate Michael LaDuke.


Dionne Healy, HCM Client Executive, and Aylin Uysal, Director, HCM Cloud user experiences, Oracle, take a look at new HCM Cloud UX concepts.

We closed the day with Jeremy Ashley (@jrwashley), VP, Applications User Experience, who brought it all back together by talking about the big picture for applications cloud user experiences. He covered the trends we are paying attention to now, what users will be expecting of their modern enterprise apps, and what Oracle’s design strategy is around these ideas.  

We closed with an excellent reception hosted by ADP Payroll services at Bistango.


Want to read more?
Want to see where our cloud user experience is going next? Read more on the UsableApps web site about our latest design initiative: “Glance, Scan, Commit.”

Or catch up on the back story by looking over our Applications Cloud user experience content on the UsableApps web site. 

You can also find out where we’ll be next at the Events page on UsableApps.


Friday May 09, 2014

Apps UX attends OHUG Global Conference 2014 in Las Vegas, Nevada

Author Gozel Aamoth, Oracle Applications User Experience 


OHUG Global Conference 2014  is a weeklong networking and learning opportunity for anyone working with Oracle Fusion Applications, PeopleSoft, Oracle E-Business Suite, and Taleo products. The annual event will take place at The Mirage Hotel in Las Vegas, June 9-13, 2014. 

If you and your colleagues are registered to attend this conference, you already know you’ll have access to technology sessions, product demos, exhibitors, partners, and more. But it is important for you to learn and see as much as possible. We invite you to attend our presentation to learn more about Oracle HCM Cloud and the Oracle user experience strategy, or to sign up for a usability feedback session to take your conference experience to the next level. 

Attend an Applications UX Presentation: Oracle's HCM Cloud User Experience Strategy

Simplicity, mobility, and extensibility are the themes driving the Oracle Applications User Experience team’s next generation of Oracle user experiences. Oracle’s HCM Cloud is a first-class example of what this strategy looks like today, and will look like tomorrow, for both employees and managers. See what the new simplified UI looks like, and learn about the vision for the next generation of mobile user experiences. Oracle is also focused on maintaining the quality of the experience delivered in these new user interfaces once customers extend their Oracle application. Understand how Oracle is creating a trained ecosystem of customers and partners who are educated about the science, tools, and investment behind building high-quality, consistent, proven user experiences.

Date: Tuesday, June 10, 2014
Time: 2:00 pm - 3:00 pm 
Location: The Mirage Hotel, Conference room Barbados A
Session ID: 14194


Get Involved: RSVP  now to sign up to participate in a usability feedback session.

By participating in user feedback sessions , you will gain knowledge about new designs and functionalities directly from the source, and you may ultimately influence the direction of Oracle HCM products. Attendees will get a preview of mobile and desktop applications for Oracle HCM Cloud, Taleo, PeopleSoft, and more.

Regardless of your current job title, we have a session that might interest you. Here are just a few job profiles we are looking for: employees and line managers, hiring managers, talent recruiters, benefits administrators, business analyst, and more. The main purpose of the feedback sessions is to confirm whether new product design concepts would meet real user goals and needs, and identify what needs to be improved from the usability stand point.



UX Members of the Oracle Social Cloud team conduct an eye-tracking analysis
on Oracle Social Relationship Management application during a recent user group conference.

Date: Tuesday-Wednesday, June 10-11, 2014. The one-on-one feedback sessions are very popular, and this event fills up quickly.   
Location: The Mirage Hotel, Conference room Bermuda B
Sign Up: Advance sign-up is required for this event. RSVP now.
Questions: If you have questions or wish to recommend your colleagues or customers, please contact Jeannette Chadwick.


*Participation requires that your company or organization has a Customer Participation Confidentiality Agreement (CPCA) on file. If your company or organization does not have a CPCA on file, we will start this process.

Please visit the Usable Apps Events page to learn more about our team’s presence at future conferences.

About

Check here for news and upcoming events from Oracle's Applications User Experience team on the Oracle Applications Cloud and more.

Misha Vaughan
Misha Vaughan, Senior Director, Applications User Experience
@mishavaughan on Twitter

Learn more about us at
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