Friday Apr 12, 2013

LAST DAY! Submit your paper for Oracle Open World Today!

Today is the last day to submit a UPK session for Oracle Open World 2013! 

Attend Oracle's biggest event of the year, Oracle Open World, September 22-26 in San Francisco, CA.   Submit an abstract by TODAY, April 12th!  

Are you using UPK Pre-built content in your organization to help educate project teams or as material for fit/gap and conference room pilots?  Maybe you are implementing change management initiatives using UPK?  Are you deploying content to your project team and end users using the Knowledge Center?  Were you able to reduce the amount of Help Desk calls when you rolled out the Do It mode?  Do you have some great lesson's learned when using UPK throughout your software lifecycle?  Perhaps you've recieved a lot of value by creating test scripts with UPK and integrating into your OATs testing tool?    

Hopefully these ideas plant some seeds in your mind around the great things you are doing with UPK each and every day.  We want to hear from you AND you get a free registration to attend Oracle's biggest event of the year - Oracle Open World!

Go to the Open World Call for Papers website for more details and registration information.  (http://www.oracle.com/openworld/call-for-papers/information/index.html) 

We are looking for great UPK stories to showcase at the event!   

REGISTER NOW: Best Practices for Delivering UPK Content to Mobile/Portable Devices

In support of the ever increasingly mobile workforce, UPK 11.1.0.1 extends UPK Player support to the Apple iPad. Users can access content on the go in See It!, Try It! and Print outputs options. This first phase support for mobile technologies leverages UPK‘s existing Player architecture to support the growing audience of mobile device users in today‘s enterprise.

Join Oracle speaker John Zaums, Senior Director, UPK Product Development as he walks us through the new iPad functionality and speaks to the use of UPK‘s HTML and PDF outputs on other mobile devices.   John leads the Product Development team for the UPK Core Features. He‘s been part of the UPK development team for 14 years and has 20 years of experience in the learning and change management industry.

Join us on Tuesday, April 16, 2013 at 11am PT/12pm MT/1pm CT/2pm ET.  

Go to the UPK Forum Website to register for this event or to listen to any of our previously recorded UPK Forums.

Sunday Apr 07, 2013

Changes to UPK Collaborate Sessions !!!

There have been changes to the UPK session schedule at Collaborate - both session dates/times and rooms.  Below is the latest schedule for UPK, please make a note as we don't want you to miss a session you've been waiting for!

Collaborate 2013

Focus On Oracle User Productivity Kit

SESSIONS AND SPECIAL INTEREST GROUPS (SIGS)

Sunday April 7, 2013

Time

Title (session number)

Location

1:15 pm - 2:15 pm

 

Beyond Training: Improving Business Practice with Oracle User Productivity Kit (12368)

Room 612

Monday April 8, 2013

Time

Title (session number)

Location

9:45 am - 10:45 am 

OAUG UPK Special Interest Group (SIG) (13080)

Room 612

11:00 am - 12:00 pm

User Productivity Kits (UPK) – Just Add Water!  (11506)

 

Room 506

2:30 pm - 3:30 pm

The ACE in the Hole – Accepting the Change Evolution to Positively Impact Your ERP Implementation (11750)

Room 113

3:45 pm - 4:45 pm

Discover the Power of Oracle User Productivity Kit Professional  (102950)

Room 103

3:45 pm - 4:45 pm

Primavera and UPK (204370)

Room 709

Tuesday April 9, 2013

Time

Title (session number)

Location

8:00 am - 9:00 am

Quest UPK Special Interest Group (SIG) (104490)

Room 103

8:00 am - 9:00 am

Capital Project Delivery Using Primavera (204380)

Room 709

10:45 am - 11:45 am

Accelerate System Acceptance Testing with Oracle User Productivity Kit (102930)

Room 103

10:45 am - 11:45 am

User Productivity Kit (UPK) Optimization  (12353)

Room 612

10:45 am - 11:45 am

Installation Tips & Tricks – Primavera and Peoplesoft (205360)

Room 710

4:30 pm - 5:30 pm

Oracle User Productivity Kit: Product Roadmap  (102960)

Room 205

9:45 am - 10:45 am 

Got UPK? Let's Build Self Support and Training!  (12584)

Room 707

Wednesday April 10, 2013

Time

Title (session number)

Location

8:15 am - 9:15 am

Utilizing User Productivity Kit (UPK) for Testing  (12335)

Room 612

1:00 pm - 2:00 pm

How Visa handles Change Management for Hyperion Planning  (11712)

 

Room 705

1:00 pm - 2:00 pm

Modeling in House Project Management Methodology in Primavera (204300)

Room 712

3:00 pm - 4:00 pm

Accelerate System Acceptance Testing with Oracle User Productivity Kit  (11745)

Room 612

4:15 pm - 5:15 pm

Oracle User Productivity Kit: Product Roadmap  (11676)

Room 612

4:15 pm - 5:15 pm

Seneca Companies, Inc. Achieves Successful Deployment of JD Edwards World A9.3  (106870)

Room 405

Thursday April 11, 2013

Time

Title (session number)

Location

9:45 am - 10:45 am

User Productivity Kit (UPK) and Primavera.  What UPK can do for you? (206540)

Room 711

11:00 am - 12:00 pm

UPK 11.1 Upgrade - A Customer Perspective (100750)

 

Room 104

Thursday Apr 04, 2013

Just one more week to submit a session abstract for Oracle Open World 2013!

Attend Oracle's biggest event of the year, Oracle Open World, September 22-26 in San Francisco, CA.   Submit an abstract by April 12th!  

Are you using UPK Pre-built content in your organization to help educate project teams or as material for fit/gap and conference room pilots?  Maybe you are implementing change management initiatives using UPK?  Are you deploying content to your project team and end users using the Knowledge Center?  Were you able to reduce the amount of Help Desk calls when you rolled out the Do It mode?  Do you have some great lesson's learned when using UPK throughout your software lifecycle?  Perhaps you've recieved a lot of value by creating test scripts with UPK and integrating into your OATs testing tool?    

Hopefully these ideas plant some seeds in your mind around the great things you are doing with UPK each and every day.  We want to hear from you AND you get a free registration to attend Oracle's biggest event of the year - Oracle Open World!

Go to the Open World Call for Papers website for more details and registration information.  (http://www.oracle.com/openworld/call-for-papers/information/index.html) 

We are looking for great UPK stories to showcase at the event!   

Wednesday Apr 03, 2013

Collaborate Update

If you are attending Collaborate, we've just been informed that there may be some last minute room changes so it's important to double check the room assignments for the sessions you are going to attend.  If we know of any of our UPK rooms change, we'll try and post the information here in advance.  Looking forward to seeing many of you in a few days!

Monday Apr 01, 2013

Focus On UPK at the Collaborate Conference Denver!

For those of you attending Collaborate in Denver next week, here is a list of all the UPK related sessions starting on Sunday.  It's going to be an excellent week, jam packed with information.  Make sure to bookmark this on your mobile device for easy reference (we are trying to be green so only print it out if you absolutely have too!  :-) ).  We are looking forward to seeing you there! 

Collaborate 2013

Focus On Oracle User Productivity Kit

SESSIONS AND SPECIAL INTEREST GROUPS (SIGS)

Sunday April 7, 2013

Time

Title (session number)

Location

1:15 pm - 2:15 pm

 

Beyond Training: Improving Business Practice with Oracle User Productivity Kit (12368)

Room 612

2:30 pm - 3:30 pm

Using UPK to Improve ROI in R12 and Beyond  (11930)

Room 612

Monday April 8, 2013

Time

Title (session number)

Location

9:45 am - 10:45 am 

OAUG UPK Special Interest Group (SIG) (13080)

Room 612

11:00 am - 12:00 pm

User Productivity Kits (UPK) – Just Add Water!  (11506)

 

Room 612

2:30 pm - 3:30 pm

The ACE in the Hole – Accepting the Change Evolution to Positively Impact Your ERP Implementation (11750)

Room 113

3:45 pm - 4:45 pm

Discover the Power of Oracle User Productivity Kit Professional  (102950)

Room 302

Tuesday April 9, 2013

Time

Title (session number)

Location

8:00 am - 9:00 am

Quest UPK Special Interest Group (SIG) (104490)

Room 103

10:45 am - 11:45 am

Accelerate System Acceptance Testing with Oracle User Productivity Kit (102930)

Room 103

10:45 am - 11:45 am

User Productivity Kit (UPK) Optimization  (12353)

Room 612

4:30 pm - 5:30 pm

Oracle User Productivity Kit: Product Roadmap  (102960)

Room 303

Wednesday April 10, 2013

Time

Title (session number)

Location

8:15 am - 9:15 am

Utilizing User Productivity Kit (UPK) for Testing  (12335)

Room 612

1:00 pm - 2:00 pm

How Visa handles Change Management for Hyperion Planning  (11712)

 

Room 705

3:00 pm - 4:00 pm

Accelerate System Acceptance Testing with Oracle User Productivity Kit  (11745)

Room 612

4:15 pm - 5:15 pm

Oracle User Productivity Kit: Product Roadmap  (11676)

Room 612

4:15 pm - 5:15 pm

Seneca Companies, Inc. Achieves Successful Deployment of JD Edwards World A9.3  (106870)

Room 405

4:15 pm - 5:15 pm

Primavera and UPK (204370)

Room 712

Thursday April 11, 2013

Time

Title (session number)

Location

9:45 am - 10:45 am 

Got UPK? Let's Build Self Support and Training!  (12584)

Room 612

9:45 am - 10:45 am

User Productivity Kit (UPK) and Primavera.  What UPK can do for you? (206540)

Room 711

11:00 am - 12:00 pm

UPK 11.1 Upgrade - A Customer Perspective (100750)

 

Room 104

DEMOS

Demo Pods

Locations

Oracle User Productivity Kit Professional: Ensure User Productivity

Demo Grounds Oracle Applications

Oracle User Productivity Kit Professional: Project Lifecycle Platform

Demo Grounds Oracle Middleware

 

Friday Mar 15, 2013

It's that time of year again... Oracle Open World Call for Presentations is Open!

Time flies and it seems like Oracle Open World 2012 just ended but planning for this tremendous event goes on year round.   Oracle Open World 2013 will be held September 22-26 in San Francisco, CA.   If you’d like to attend minus the cost of registration and have a great UPK story to tell, submit an abstract before April 12th!  Go to the Open World Call for Papers website for more details and registration information.  (http://www.oracle.com/openworld/call-for-papers/information/index.html) 

We hope to top last year’s crowd of UPK Customers and Partners that descended upon San Francisco to network with other users, meet the Product Management and Development teams,  get questions answered, learn about best practices and new features, discuss the future direction of the product, and have a very good time while learning all about UPK.    We’d love to see you there, even more so we'd love to hear your story!

Collaborate Conference Less than a Month Away! Denver, April 7-11!

 The Collaborate Conference is just around the corner.  This year the event will be at the Denver Convention Center, April 7-11, 2013.  We have a HUGE focus on UPK, with 17 sessions, 2 Special Interest Groups, and 2 Demo Stations where you can ask questions and see functionality demos from UPK experts.   Go to the Collaborate website for more details and registration information:  http://www.collaborate13.org/. 

 Here's a sample of the topics being presented:

  • Beyond Training:  Improving Business Practice with Oracle User Productivity Kit,
  • Using UPK to Improve ROI in R12 and Beyond
  • Accelerate System Acceptance Testing with Oracle UPK
  • UPK Product Roadmap
  • UPK 11.1 Upgrade – A Customer Perspective

Let us know if you’ll be attending. We are looking forward to seeing you there!

Wednesday Feb 06, 2013

REGISTER NOW: Web Seminar on UPK Beyond Oracle, and Beyond Training

Free Web Seminar!

Tuesday, Feb 19
11:00am to 12:00 pm PT
(2:000pm to 3:00pm ET)


Oracle University invites you to join us for a Free one-hour Web Seminar delivered by Beth Renstrom. In this Seminar, Beth will explain how UPK can be an excellent tool to create enablement content and training for Oracle and non-Oracle applications. Beth will also discuss how other organizations have done this effectively using UPK.

This Web Seminar includes:

  • Understand how UPK can be used for any application
  • How does UPK provide value throughout the software lifecycle
  • Expand your UPK usage beyond training to Conference Room Pilots and System Testing
  • Get examples of how UPK can be used for non-application training

See how you can learn locally when you take your Oracle training
Oracle University features Live Virtual Classes, online learning with live delivery of lectures and labs. The trainers are Oracle University expert instructors who deliver an educational experience that is comparable to our traditional in-class training—without the need for expensive travel. In this Web Seminar, you will see online learning in action.

You won’t want to miss this Free seminar!

Registration will open soon - look for further deatils



Attendance is limited. 

Wednesday Jan 16, 2013

UPK Websites - A Compilation

Emily Chorba
Principle Product Manager, Oracle User Productivity Kit

[Read More]

Wednesday Nov 14, 2012

UPK Basics Hands On Lab at Oracle Open World Latin America

UPK hands-on lab at Oracle Open World Latin America 2012[Read More]

Tuesday Nov 06, 2012

UPK and the Oracle Unified Method can be used to deploy Oracle-Based Business Solutions

 

[Read More]

Wednesday Oct 24, 2012

Proving What You are Worth

Here is a challenge for everyone. Just about everyone has been asked to provide or calculate the Return on Investment (ROI), so I will assume everyone has a method they use. The problem with stopping once you have an ROI is that those in the C-Suite probably do not care about the ROI as much as Return on Equity (ROE). Shareholders are mostly concerned with their return on the money the invested. Warren Buffett looks at ROE when deciding whether to make a deal or not. This article will outline how you can add more meaning to your ROI and show how you can potentially enhance the ROE of the company.

 

First I want to start with a base definition I am using for ROI and ROE. Return on investment (ROI) and return on equity (ROE) are ways to measure management effectiveness, parts of a system of measures that also includes profit margins for profitability, price-to-earnings ratio for valuation, and various debt-to-equity ratios for financial strength. Without a set of evaluation metrics, a company's financial performance cannot be fully examined by investors. ROI and ROE calculate the rate of return on a specific investment and the equity capital respectively, assessing how efficient financial resources have been used. Typically, the best way to improve financial efficiency is to reduce production cost, so that will be the focus.


Now that the challenge has been made and items have been defined, let’s go deeper. Most research about implementation stops short at system start-up and seldom addresses post-implementation issues. However, we know implementation is a continuous improvement effort, and continued efforts after system start-up will influence the ultimate success of a system.

 

Most UPK ROI’s I have seen only include the cost savings in developing the training material. Some will also include savings based on reduced Help Desk calls. Using just those values you get a good ROI. To get an ROE you need to go a little deeper. Typically, the best way to improve financial efficiency is to reduce production cost, which is the purpose of implementing/upgrading an enterprise application. Let’s assume the new system is up and running and all users have been properly trained and are comfortable using the system. You provide senior management with your ROI that justifies the original cost. What you want to do now is develop a good base value to a measure the current efficiency. Using usage tracking you can look for various patterns. For example, you may find that users that are accessing UPK assistance are processing a procedure, such as entering an order, 5 minutes faster than those that don’t.  You do some research and discover each minute saved in processing a claim saves the company one dollar. That translates to the company saving five dollars on every transaction. Assuming 100,000 transactions are performed a year, and all users improve their performance, the company will be saving $500,000 a year. That $500,000 can be re-invested, used to reduce debt or paid to the shareholders.

 

With continued refinement during the life cycle, you should be able to find ways to reduce cost. These are the type of numbers and productivity gains that senior management and shareholders want to see. Being able to quantify savings and increase productivity may also help when seeking a raise or promotion.

Thursday Oct 18, 2012

UPK Breakfast Event: "Getting It Done Right" - Independence, Ohio - November 8th


Join us for a UPK “Getting It Done Right” Breakfast Briefing Come for Breakfast. Leave Full of Knowledge.

Join Oracle and Synaptis for a breakfast briefing event before you begin your day, and leave full with knowledge on how to reduce risk and increase user productivity. Oracle’s User Productivity Kit (UPK) can provide your organization with a single tool to provide learning and best practices for each area of the business and help ensure you’re “Getting It Done Right.”

Learn from Deb Brown, Senior Solutions Consultant, Oracle, as she shows the UPK tool that can save project teams thousands of hours through automation as well as provide greater visibility into application rollouts and business processes. Also hear from a UPK Customer as they share their company’s success with Oracle UPK.  Learn how UPK insures rapid user adoption; significantly lowers development, system testing, and user enablement time and costs; and mitigates project risk. Finally, Pat Tierney, Oracle Practice Director - Synaptis and Jordan Collard, VP Sales - Synaptis, will conclude with an outline of their success as a UPK implementation partner.

Register Now

Thursday,
November 8, 2012

7:30 a.m. – 10:00 a.m.

Embassy Suites Cleveland – Rockside
5800 Rockside Woods Boulevard
Independence, OH 44131
Directions

Agenda

7:30 a.m.

Event Arrival / Registration. Breakfast Served.

8:00 a.m.

Deb Brown, Senior Solutions Consultant, Oracle

Oracle UPK – A Closer Look at Getting It Done, Right. Ensure End User Adoption.

8:40 a.m.

UPK Customer Success Story

9:30 a.m.

Pat Tierney, Oracle Practice Director - Synaptis and Jordan Collard, VP Sales - Synaptis – Implementation Partner - Using Oracle UPK Before, During and After Application Rollouts

9:50 a.m.

Wrap Up

 

Don’t miss this special Breakfast Briefing and get a jump start on Oracle UPK technology. Please call 1.800.820.5592 ext. 11030 or Click here to RSVP for this exclusive event!

Sponsored by
Synaptis
Synaptis is an Oracle Gold Partner, providing UPK training, implementation, content creation and post go-live support for organizations since 1999.

 

 

If you are an employee or official of a government organization, please click here for important ethics information regarding this event.

 

Wednesday Oct 10, 2012

UPK 11.1 Content Development Training Offering from Oracle University

Oracle University has announced the availability of UPK 11.1 Content Development training courses.  These classroom and virtual classroom courses are available starting later this month.  This course is designed for course authors, editors, and other individuals in need of recording and editing content in the User Productivity Kit Developer. Through hands-on exercises, participants will learn how to build an outline, prepare for and record content in the target application, and use the Topic Editor to customize recorded content. Students will learn how to link web pages and external files to their content as well as create and link questions and assessments.

Upon completion, participants will preview their content in the available playback modes before publishing. They will also explore the various deployment options for publishing, including the options for printed documents, and learn how to customize templates for player and print output.

For information about the UPK 11.1 Content Development Training course, including offering dates and locations, visit the Oracle University web page for the course.

About

The authors of this blog are members of the UPK product development, management, and marketing teams. On this blog, you'll find UPK news, tips/tricks, upcoming events, and general information on UPK - the easy-to-use, comprehensive content development, deployment, and maintenance platform for increasing project, program, and user productivity.

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