Oracle Tutor: Publisher Reports help Manage the Domino Effect when a Process Changes
By Emily Chorba on Apr 13, 2010
When an organization upgrades their business application or improves a process, it triggers changes that will reverberate throughout an organization, like a falling row of dominoes standing on end. A tangible and repeatable way to communicate change is with updated process documentation. But how do organizations get their arms around all the documents that are impacted by an application upgrade or process improvement? A small change in one place will trigger subsequent changes in other areas. A simple domino chain of questions can go like this.
- What screens have changed?
- Do the new screens change the process in place?
- In what procedural documents are the screens referenced?
- Who uses the screens and must be notified of the changes?
- What other documents are affected?
- Will the change affect current company policy?
Tutor Publisher compiles focused, easy to read impact analysis reports of your process documentation library that answer these tough questions. Tutor reports make it easy to quickly target the information and documents that require updating. In turn, the updated documents are used to communicate the change. The Tutor writing methodology and Publisher reports provide organizations the means to confidently keep documentation in sync with the way the business runs. Start managing the domino effect in your organization.
Stop the free fall here!
Principle Product Manager for Oracle Tutor