Knowledge Pathways - Good Housekeeping

Over time you may updated titles that may contain files or player packages that are no longer needed or are duplicates. In addition you may have accumulate titles that where created for test purposes or are no longer needed.

Below are some procedures you should use to clean things.

  • Ensure that all users are logged off the system.
  • Ensure there is a current backup of the KP database and KPContent folder. Restore both to ensure they restore properly.
  • Open Designer and make sure that all titles are up to date. For example, if the title contains UPK content make sure the title is updated with the last published content.
  • Select the Title AU and use Add/Update Content / Browse for Files to locate any old unused files and folders. In particular look for unused Player Packages. If there are multiple player packages, the easiest way to view their contents is to double-click the Index.html file in the right pane. This will allow you to review the contents of the package to determine if they are older versions that are not being used. To delete a Player Package, go to the level directly above the Player Package, e.g. Title Content\Language Delivery Common, select the Player Pack to be deleted in the right pane and press Ctrl+Delete. The same process may be used to remove unused files as well.
  • Make any changes that are necessary in each title then save and republish the title.
  • Determine if there are any titles that are no longer used/needed and can be deleted.
  • Delete any unneeded titles.

Caution - Deleting a title will remove all tracking data associated to that title and cannot be undone.

  • If a title cannot be deleted inDesigner, use Title Manager to remove the title(s).
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The authors of this blog are members of the UPK product development, management, and marketing teams. On this blog, you'll find UPK news, tips/tricks, upcoming events, and general information on UPK - the easy-to-use, comprehensive content development, deployment, and maintenance platform for increasing project, program, and user productivity.

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