Knowledge Pathways - Personalized Content

Looking for a way to reduce the number of hours users spend in trainging? Use the personalized content feature.

When the Allow personalized content option is available and enabled, users can choose between taking the full content or personalized content. Personalized content is a subject customized for a user based on his/her assessment results. After taking an assessment, users are presented with the personalized content option. Users see how they scored in all major sections of the subject and based on those scores, certain sections can be excluded from the personalized content. Managers can use the options in the Personalized Content area of the Subject page to specify scores that result in sections being automatically excluded from or included in the personalized content.

Exclusion Percentage

A manager can type a score in this field that represents competency in the subject matter. If the user meets or exceeds this score in certain sections, these sections are automatically excluded from the personalized content. For example, the exclusion percentage is set at 90. All sections for which a user scores 90% or better are automatically excluded from the personalized content when the user is presented with assessment results. However, the user always has the option of including these sections, if desired.

Required Percentage

A manager can type a score in this field that represents an unacceptable level of understanding of the subject matter. If a user scores below the required percentage in certain sections, these sections are automatically included in the personalized content and the user cannot exclude them. For example, the required percentage is set at 60. All sections for which a user scores below 60% are automatically included in the personalized content and the end user cannot exclude them manually.

Important Reminder

The score in both the Exclusion Percentage and Required Percentage fields defaults to 100. If you do not change the values in these fields, none of the subject sections will be optional for inclusion in the personalized content. Sections for which a user scored 100 will be automatically excluded from the personalized content, and sections for which the user scored 99 or less will be automatically included in the personalized content.

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The authors of this blog are members of the UPK product development, management, and marketing teams. On this blog, you'll find UPK news, tips/tricks, upcoming events, and general information on UPK - the easy-to-use, comprehensive content development, deployment, and maintenance platform for increasing project, program, and user productivity.

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