Enablement Service Pack 1 for UPK 11 is Now Available

We are please to announce that Enablement Service Pack 1 (ESP 1) for UPK 11 is now available on the Oracle Software Delivery Cloud. Like previous Enablement Service Packs, this update allows you to incrementally update UPK features and functionality without the need to install a new version of the software. Enablement Service Pack 1 for UPK 11 adds a new feature in the Player which allows users to easily share content, it provides updates to commonly recorded platforms and applications, and it adds support for new versions of infrastructure platforms.

New Player Feature: Share
The UPK Player now includes a link above the concept pane called "Share".

When a user clicks the Share link, a dialog box will provide a web address (URL) that can be shared with others. Simply copy the URL and paste it into an instant message or e-mail to share the content with someone else. This feature will allow users to share content with one another, or allow a help desk to more easily share links from a central knowledge base of Player information with users. There are lots of other ways this feature can be used--tell use how you intend to use it in the comments! (Note: the Share link is intentionally not included when launching the Player from play.exe to help prevent sharing invalid local links.)

Added support for Java 7
Added support for Firefox 6
Added support for Firefox 7
Added support for Siebel
Added support for SAPGUI 7.20 p008

Test Case Output
Added support for Oracle Application Suite 9.3

Database Platforms
Added support for Oracle Database 11gR2 Express Edition
Added support for Microsoft SQL Server 2008 R2 SP1

We hope you enjoy the new feature, extended recording environments, and additional platform support.


What a fantastic SP! Does the 'added recording support for Java 7' assist with context recognition for other non-target applications that are Java based such as Ariba?

Posted by guest on October 31, 2011 at 02:58 AM PDT #

I am unable to find it in the cloud. By inspection, search on "service" or search on "enablement". I wonder if anyone could help?

Posted by Stuart Phillips on October 31, 2011 at 04:57 AM PDT #

Stuart, to find the Enablement Service Pack for UPK 11:

1. Go to Oracle Software Delivery Cloud using the link in the post.
2. Login or register an account.
3. Agree to the license and export agreements.
4. Choose "User Productivity Kit and Tutor" from the Select a Product
Pack list.
5. Select Windows 32 or 64 bit (no difference) from Platform list.
6. Select Go.
7. Select "Oracle User Productivity Kit Professional Release 11.0 Media
Pack for Microsoft Windows" or "Oracle User Productivity Kit Release
11.0 Media Pack for Microsoft Windows"
8. Select Download next to "Enablement Service Pack 1 for Oracle User
Productivity Kit 11.0 and Oracle User Productivity Kit Professional 11.0"

I hope that helps.

Posted by Marc Santosusso on October 31, 2011 at 05:16 AM PDT #

Support for Java 7 will affect object recognition and may affect the information captured by SmartMatch for delivering context-sensitive content through SmartHelp.

Posted by Marc Santosusso on October 31, 2011 at 05:19 AM PDT #

The UPK 11.0 media pack is not listed in the cloud, as Sturat mentioned. Check for yourself. It is not there!

Posted by Karen Pizur on June 12, 2013 at 06:25 AM PDT #

Oracle UPK 11 is no longer listed in Oracle Delivery Cloud because version 11.1 is now the current version. Previous versions or Oracle UPK can be found in the Patches and Updates section of My Oracle Support. Please see document ID# 1506759.1 for the specific patch numbers of each media pack.

Posted by guest on June 12, 2013 at 06:46 AM PDT #

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The authors of this blog are members of the UPK product development, management, and marketing teams. On this blog, you'll find UPK news, tips/tricks, upcoming events, and general information on UPK - the easy-to-use, comprehensive content development, deployment, and maintenance platform for increasing project, program, and user productivity.


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