Wednesday Sep 12, 2012

TOMORROW! UPK for Testing Webinar

UPK Webinar:  UPK for Testing

September 13, 2012
10 am pacific / 1 pm eastern

As an implementation and enablement tool, Oracle’s User Productivity Kit (UPK) provides value throughout the software lifecycle.  Application testing is one area where customers like Northern Illinois University (NIU) are finding huge value in UPK and are using it to validate their systems.  Join us for an OAUG-sponsored event on Sept 13th to hear Beth Renstrom, UPK Product Manager and Bettylynne Gregg, NIU ERP Coordinator, discuss how the Test It Mode, Test Scripts, and Test Cases of UPK can be used to facilitate applications testing.

Click Here to Register

Wednesday Sep 05, 2012

Oracle Open World - the technologist's fall classic

Well its September and the calendar is charging towards fall. I realized today that another summer had passed as the first rain in months fell here in northern California redwood country. If its fall that means that Oracle Open World is right around the corner and that tens of thousands of technology professionals will soon converge on San Francisco to fill every hotel and every corner of their minds. As in years past, team UPK will be there in force to answer questions, demo and discuss all things UPK.

On Thursday, October 4, from 12:45pm to 1:45pm I along with several of my UPK teammates will be manning the User Productivity Kit Panel - Best Practices to Manage and Deploy Content. This session is an interactive session intended as an opportunity to get your UPK questions answered. To get things started we will answer some questions submitted in advance. If you have any questions or subject areas you’d like addressed during the session, let me know here in the blog and then come to the session and we’ll do our best to answer your questions. 

Peter Maravelias

UPK Product Management

Wednesday Aug 22, 2012

UPK Customer iSeminar - September 13th

As an implementation and enablement tool, Oracle’s User Productivity Kit (UPK) provides value throughout the software lifecycle.  Application testing is one area where customers like Northern Illinois University (NIU) are finding huge value in UPK and are using it to validate their systems.  Join us for an OAUG sponsored event on Sept 13th to hear Beth Renstrom, UPK Product Manager and Bettylynne Gregg, NIU ERP Coordinator, discuss how the Test It Mode, Test Scripts, and Test Cases of UPK can be used to facilitate applications testing. 

September 13

10 PST/12 CST/1 EST

Click to Register

Wednesday Aug 08, 2012

Hoping to see you while I am Down Under!

I am just a little over a week away from heading off to Australia for InSync12! My trip will begin in Melbourne and end in Sydney - with a few hours of personal fun at the end :)

Monday, August 20th starts off with a bang! I am participating in a UPK Workshop for InSync12 attendees and Partners at the Oracle offices in Melbourne. I hope to see some of you there. I will spend Tuesday and Wednesday attending InSync12 (are you attending?) as well as presenting (Reducing Your Project Timeline with Oracle User Productivity Kit.) Wednesday night, Beth and I will be flying to Sydney spending time with Customers, Partners and some of our Oracle counterparts.

It wouldn’t be complete without a few hours of fun, right?!?! We will be spend a few hours before we fly out enjoying some activities in Sydney Harbor. We are hoping to do the Sydney Harbor Boat Tour, a tour of the Sydney Opera House, grab a quick bite and then see South Pacific at the Opera House! We will be exhausted at this point but that is perfect for a 14 hour flight back to SFO.

Kathryn Lustenberger, UPK Product Management

 

Friday Aug 03, 2012

Going to InSync12, August 21-22?

Begin your InSync12 experience with a
UPK Update Workshop
Monday, August 20th!

As part of the Quest Australia & New Zealand conference INSYNC, Quest ANZ, Future Knowledge and Oracle are hosting a half day (12:15pm – 5pm) UPK workshop. The event is free to attend for:

  •  anyone attending INSYNC or
  • any organization that is sending staff to INSYNC or
  • any SIG member that is a licensed JDE, PS, E-bus or other application or ERP user.

 If you’re interested in attending the UPK Update Workshop, please contact Daniel Strassberg.

Monday Jul 23, 2012

Oracle OpenWorld UPK Events - Re-post

For those who missed last week's post.....Only 70 days left until Oracle Open World!  

Register now!  Don’t wait! 

Oracle Open World:  September 30 - October 4, San Francisco, CA

Oracle Open World 2012 will have a full track of UPK sessions this year, plus our UPK Special Interest Group meeting for OAUG and Quest, a day of Hands On Labs, and plenty of opportunity to speak with the experts and network with other customers. 

Sessions will include:

  • Reducing Your Project Timeline with Oracle User Productivity Kit
  • Oracle User Productivity Kit:  Industry Trends and Product Roadmap
  • Discover the Power of Oracle User Productivity Kit Professional
  • Accelerate System Acceptance Testing with Oracle User Productivity Kit
  • Making the Case and Justifying ROI for Oracle User Productivity Kit
  • Driving a user-centric approach to application deployment with Oracle UPK
  • User Productivity Kit Panel - Best Practices to Manage and Deploy Content
  • Meet the Experts

UPK Hands on Labs will include:

  • Learn the Basics
  • Advanced Concepts
  • Working in a Multi-user Environment
  • An Introduction to the UPK Professional Knowledge Center

The Special Interest Group (SIG) session is always held on Sunday so please make sure to schedule your travel so that you can attend.  If you'd like to recieve updates on SIG activities, follow the steps below register with OAUG.

We are very excited about the activities this year.  Hope to see you there!

--  Beth Renstrom, UPK Product Management

To register for the OAUG SIG, the OAUG Website can be found atwww.oaug.com

Step 1: Login or create a new OAUG account

Step 2: Choose to Update your Profile

Step 3: Continue through the Profile Update process until you get to the screen with Special Interest Group Information on it (there are 3 or 4 screens before this).

Step 4: Click the All SIGs button.

Step 5: Ensure that the UPK SIG is selected.

Step 6: Continue through the process to update your OAUG Profile and save the changes at the end by clicking the "Update" button on the last screen of the Profile.

Thursday Jul 12, 2012

Oracle Open World - UPK Events

Only 81 days left until Oracle Open World!  Register now!  Don’t wait! 

Oracle Open World:  September 30 - October 4, San Francisco, CA

Oracle Open World 2012 will have a full track of UPK sessions this year, plus our UPK Special Interest Group meeting for OAUG and Quest, a day of Hands On Labs, and plenty of opportunity to speak with the experts and network with other customers. 

Sessions will include:

  • Reducing Your Project Timeline with Oracle User Productivity Kit
  • Oracle User Productivity Kit:  Industry Trends and Product Roadmap
  • Discover the Power of Oracle User Productivity Kit Professional
  • Accelerate System Acceptance Testing with Oracle User Productivity Kit
  • Making the Case and Justifying ROI for Oracle User Productivity Kit
  • Driving a user-centric approach to application deployment with Oracle UPK
  • User Productivity Kit Panel - Best Practices to Manage and Deploy Content
  • Meet the Experts

UPK Hands on Labs will include:

  • Learn the Basics
  • Advanced Concepts
  • Working in a Multi-user Environment
  • An Introduction to the UPK Professional Knowledge Center

The Special Interest Group (SIG) session is always held on Sunday so please make sure to schedule your travel so that you can attend.  If you'd like to recieve updates on SIG activities, follow the steps below register with OAUG.

We are very excited about the activities this year.  Hope to see you there!

--  Beth Renstrom, UPK Product Management

To register for the OAUG SIG, the OAUG Website can be found atwww.oaug.com

Step 1: Login or create a new OAUG account

Step 2: Choose to Update your Profile

Step 3: Continue through the Profile Update process until you get to the screen with Special Interest Group Information on it (there are 3 or 4 screens before this).

Step 4: Click the All SIGs button.

Step 5: Ensure that the UPK SIG is selected.

Step 6: Continue through the process to update your OAUG Profile and save the changes at the end by clicking the "Update" button on the last screen of the Profile.

Thursday Jun 07, 2012

UPK Hands-on Labs at OHUG

Going to OHUG, June 18-22?

Be sure to attend one or more UPK hands-on labs!
Choose from Basic, Advanced, What's New, and Prebuilt Content!

 

Oracle User Productivity Kit 11.1 Workshop – Basic
Stephen Armbruster, Oracle Corporation
June 19, 2012, 11:00 a.m. – 12:00 p.m.
June 20, 2012, 4:30 – 5:30 p.m.

The User Productivity Kit (UPK) is a comprehensive, cost-effective, customizable solution that helps your organization quickly create the critical documentation, training, and support materials needed to drive project team and user productivity throughout the lifecycle of your software. The User Productivity Kit provides system process documentation, user acceptance test scripts, comprehensive instructor-led training materials, web-based training materials, role-based performance support, and complete documentation. Also provided is the UPK Developer, which serves as a single-source development and customization tool to enable rapid content creation and customization.

The User Productivity Kit delivers:

  • Business process documentation for fit-gap analysis - providing time and cost savings that jump-start your implementation or upgrade
  • User Acceptance test scripts to help test applications prior to go-live
  • State-of-the-art instructional design tools to rapidly build and tailor documentation, instructor-led training materials, and web-based training to fit organizational needs
  • Live-application performance support with transactional and procedural information to maximize user efficiency.

By registering for this hands-on UPK workshop, participants will use UPK to build an application job aid and simulation that can be used as performance support for the application. But hurry, space is limited!

Oracle User Productivity Kit 11.1 Workshop – Advanced
Stephen Armbruster, Oracle Corporation
June 20, 2012, 1:30 – 2:30 p.m.

This special workshop is for those already familiar with UPK and will cover advanced concepts. In this workshop, you will gain an in-depth knowledge of working with the UPK Developer.

Following this workshop, you will be able to:

  • Create publishing categories
  • Add a logo to a publishing project
  • Publish using the newly created category
  • Configure your own library view
  • Manage topic history in a multi-user environment

Oracle User Productivity Kit 11.1 Workshop – What’s NEW!
Stephen Armbruster, Oracle Corporation
June 19, 2012, 1:30 – 2:30 p.m.
June 21, 2012, 1:00 – 2:00 p.m.

This special workshop is for those already familiar with UPK and will focus on the new features included in the latest version 11.1. In this workshop, you will review most of the new features included in the UPK Developer.

Oracle User Productivity Kit 11.1 Workshop – Prebuilt Content
Stephen Armbruster, Oracle Corporation
June 19, 2012, 4:30 – 5:30 p.m.
June 21, 2012, 2:15 – 3:15 p.m.

This special workshop is for those already familiar with UPK and will focus on the latest version 11.1. At the end of this workshop, you will be able to demonstrate how to:

  • Import prebuilt content
  • Modify content frames
  • Add a decision frame
  • Translate a topic into Spanish

Stephen Armbruster is a principal sales consultant, specializing in HCM and UPK applications for Oracle over the past twelve years. In addition to his current role, he serves as an ambassador for the Fusion User Experience (UX) team and is tasked with evangelizing the UX for end users across all Oracle brands (Fusion, PSFT, JDE, and EBS).  He is also a trusted advisor to Oracle’s Product Management teams related to Learning Management Systems (LMS). Prior to joining Oracle, he was an instructor as well as an instructional technologist working in the medical diagnostics, high tech, and information management industries. As an expert in both LMS and UPK, he regularly speaks at Oracle conferences including Oracle OpenWorld and OHUG on topics that span using Oracle solutions to accomplish employee training, certification, and user adoption. His presentations are both entertaining and engaging.

Tuesday May 22, 2012

TOMORROW! (June 23rd) - UPK Professional Webinar at Noon ET

Discover why user adoption is a key factor for the success of your IT investment and how Oracle UPK Professional can help ensure it! 

Join Chris Dowse, CEO o f Neochange and Beth Renstrom, Manger of Oracle UPK Outbound Product Management as they reveal the results of Neochange’s 2012 user adoption survey in which user service models and productivity levels of 300 organizations are reviewed in detail to identify trends that deliver higher business productivity.

See how your organization’s productivity and service model match up to those companies who are getting the most out of their IT investment and how UPK Professional can help you make the most of yours!

Join us tomorrow, June 23, 2012 at Noon ET, 9:00 a.m. PT.  Click here to register!

Wednesday Apr 04, 2012

Reminder - Only 5 Days Left! Oracle OpenWorld Call for Papers Closes April 9th

The OpenWorld 2012 Call for Papers is closing on April 9th! 

Don't forget to submit your paper to share your Oracle UPK story at OpenWorld San Francisco! Customers or partners who would like an opportunity to speak at OpenWorld should submit an abstract. If your session is selected, Oracle will waive the conference registration fee – saving you anywhere from $1,795 to $2,595. For details about the conference, visit the Oracle OpenWorld website.

         Click here to submit your OpenWorld Session Abstract.

Don't delay -- submit your abstract today - the Call for Papers closes on April 9, 2012!

Monday Apr 02, 2012

Reality Check Webinar: How Does Your End User Adoption Fare Against 300 other Companies?

Gain insight into Neochange's 2012 Adoption Insight Report and Compare your End User Adoption Rate and Strategy!

Discover why user adoption is a key factor to your IT investment's success and how Oracle UPK Professional can help ensure it!  Join us as Chris Dowse, CEO of Neochange and Beth Renstrom, Manager of Oracle UPK Outbound Product Mangement, reveal the results of the user adoption survey in which user service models and productivity levels of 300 organizations are discussed in detail to identify trends that deliver higher business productivity.

See how your organization's productivity and service model match up to those companies who are getting the most out of their IT investment.

Thursday, April 5, 2012 -- 2:00 pm ET

Click here, to register for the webcast.

Thursday Mar 15, 2012

Oracle OpenWorld Call for Papers is Now Open through April 9th!

Get Your Papers Ready!! The OpenWorld 2012 Call for Papers is Now Open!!
Interested in sharing your Oracle UPK story at the most important educational conference of 2012? Customers or partners who would like an opportunity to speak at OpenWorld should submit an abstract. If your session is selected, Oracle will waive the conference registration fee – saving you anywhere from $1,795 to $2,595. For details about the conference, visit the Oracle OpenWorld website.

         Click here to submit your OpenWorld Session Abstract.

Don't delay -- submit your abstract today - the Call for Papers closes on April 9, 2012 - Share your Oracle UPK Success Story at Oracle OpenWorld!

Customer Success Webinar: AZZ and Synaptis Discuss Using UPK Early in the Project Lifecycle

AZZ, a valued Synaptis & Oracle UPK customer, will share their experiences, successes, challenges, and strategies for creating value with UPK throughout the project lifecycle. This webinar will include best practices, lessons learned and a Q&A session.

Date: March 22, 2012

Time: 2:00 pm – 3:00 pm ET

Presented By:  Carol Griffeth – AZZ, Inc. & Jordan Collard – Synaptis

Click Here to Register

Space is limited so reserve your spot today!

Monday Mar 12, 2012

What's New in UPK 11.1 and UPK Professional 11.1 Webinar

Join Us!!  WEBINAR:  What’s New in Oracle User Productivity Kit 11.1 and UPK Professional 11.1

Date:
Thursday, March 15, 2012

Time:
8:00 a.m. - 9:00 a.m. PT
11:00 a.m. - 12:00 p.m. ET
4:00 p.m. - 5:00 p.m. GMT

Register Now

Just what customers asked for… a new recording wizard and Test It! mode...see it all in the new Oracle User Productivity Kit 11.1!

Check out how you can learn to create content in minutes versus hours!

Join the UPK product management experts and learn about the latest release of Oracle UPK and Oracle UPK Professional. Discover how you can expand content contribution, broaden collaboration, and reduce testing time.

Attend our LIVE webcast and learn what’s new in Oracle UPK 11.1:

  • Recording Wizard: Simplify content creation and enable any user of a UPK Developer to quickly create and edit content in minutes without having to learn UPK.
  • Test It!: Enhance and improve the accuracy and efficiency of the testing phase of the implementation lifecycle.
  • Frame Commenting: Capture frame-level notes and information creating efficiency in content creation and editing as well as application testing.
  • Collaboration Enhancements: Broaden collaboration efforts through easier access to experts.

Monday Feb 13, 2012

Oracle UPK Technical Implementation Specialist Certification - Vouchers Available

submitted by Beth Renstrom, February 13, 2012

The Oracle UPK Product Management and Development team is in the process of developing a Partner Specialization for UPK.  I wanted to make you aware that our beta certification program for a UPK Implementation – Technical consultant is now available.  As part of the beta process we are able to provide consultants with a voucher, enabling them to take the exam at no charge.

This is the beta process, so there will be more questions on the beta exam than there will be on the final UPK Implementation Technical certification exam.  Based on the result of the beta some questions will be removed from the general question pool because they fall on the too difficult or too easy ends of the scale.  Once our beta testing is complete, consultants participating will be graded on the score they receive on the questions kept in the final exam.  If they pass, they will receive their UPK Implementation - Technical Certification. 

If you are an Oracle Partner with access to the Oracle Partner Network and would like participate, please send the name and email of each consultant to:  upk-tutor-updates_ww@oracle.com.  We will be selecting a pool of around 40 consultants to participate in the beta, if selected, they will be contacted with additional instructions on how to register for the exam.   These are proctored exams given through Pearson Vue testing centers located globally.  Follow the link to make sure there is a location near you.  We would need to have the consultant available to take the exam within 1 month of receiving the voucher.

To prepare for the exam we recommend that you study the material in the UPK Implementation – Technical guided learning path on the Oracle Partner Network website.

About

The authors of this blog are members of the UPK product development, management, and marketing teams. On this blog, you'll find UPK news, tips/tricks, upcoming events, and general information on UPK - the easy-to-use, comprehensive content development, deployment, and maintenance platform for increasing project, program, and user productivity.

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