Monday Jun 29, 2015

Premier Support for Oracle 11.2 has ended months ago

I have blogged many times about the End of Premier Support for Oracle Database 11.2 and the different stages and regulations for Extended Support for this release. But still I'm getting inquiries almost every day, internally and externally.

Let me first point out that I'm not a rep of Oracle Support. I'm just a Product Manager with some Oracle Support background. So you'll always have to consult our officially available documents and sources as regulations may change after I published this blog post. I'm just trying to summarize what I know at the moment to help you avoid some of the usual misunderstandings.

Premier Support for Oracle 11.2 has already ended

Fact. Premier Support for Oracle 11.2 has ended on Jan 31, 2015. Period. Regardless of the patch level you may be on. No further discussion here please. Just for your notes: this has happened a while ago in case you've missed the date:

Extended Support for Oracle 11.2 has started on Feb 1, 2015

  • For Oracle Database 11.2.0.1 there's no such Extended Support offering available.
    This information can be found in MOS Note:742060.1.
    .
  • For Oracle Database 11.2.0.2 there's no such Extended Support offering available.
    This information can be found in MOS Note:742060.1.
    .
  • For Oracle Database 11.2.0.3 Oracle will waive Extended Support.
    But any patching for Oracle Database 11.2.0.3 will end on 27-AUG-2015 meaning no further bug fixes or patches for Oracle Database 11.2.0.3 (including PSUs, SPUs and BPs) after 27-AUG-2015 (please see the table below). Any bug fixing support for Oracle 11.2.0.3 (of course including the waived Extended Support offering) will end at this date. No extension possible.
    This information can be found in MOS Note:742060.1.
    .
  • For Oracle Database 11.2.0.4 - the Terminal (final) Patch Set for Oracle Database 11.2 - Oracle will waive (no extra cost, no action required) the entire first year of Extended Support to every customer with a valid support contract. After 31-JAN-2016 you can purchase an additional maximum of two years of Extended Support for Oracle Database 11.2.0.4 only. 
    This information can be found in MOS Note:742060.1.
    .

Finally please look into MOS Note:742060.1 and MOS Note:1067455.1:

End of Patching

Quoting from MOS Note:1067455.1:

Support for Patch Set 11.2.0.3
Under the new policy for overlapping Patch Set support, 11.2.0.3 will continue to be supported through 27 August 2015. The last Critical Patch Updates (Security Patch Update and Patch Set Update) for 11.2.0.3 will be released in July 2015. After then you will need to be running on 11.2.0.4 or a supported 12.1 Patch Set to get Critical Patch Updates.

I have learned in the past weeks that some information in the official Support documents (Lifetime Support Policy)such as the Brochure for Technology Products (including of course the database but also a clear description about the different levels of support) is not clear and obvious to everybody. This docs don't differentiate between the several patch releases.  

Premier Extended Support Oracle Database

Therefore you will have to consult MOS Note:742060.1 for further clarification and specific dates per patch level. 

--Mike 

Tuesday Mar 03, 2015

ORAchk 12.1.0.2.3 with new checks + Restart support

ORAchk

Never used or heard about ORAchk? Then it's time to give it a try! 

ORAchk 12.1.0.2.3 has now be released. ORAchk 12.1.0.2.3 has so many great features, especially more than 50 new health checks, OL7 Support - and is now aware of Oracle Restart environments.

New features include:

  • Linux on System Z (RHEL 6, RHEL 7, SuSE 12)
  • Oracle Enterprise Linux 7
  • Single Instance ASM Checks
  • Upgrade Validation checks for 12.1.0.2
  • Enhanced Golden Gate Checks 
  • Enterprise Manager Agent Checks
  • Enhanced Reporting to highlight checks that ORAchk cannot gain full visibility for
    (checks that require manual validation)
  • Improved health Score Calculation (you can now hit 100%)
  • Over 50 new health checks
  • Bug Fixes

Download the most recent version via MOS Note:1268927.1.

Learn more about the Upgrade Readiness Assessment with ORAckh in MOS Note: 1457357.1

--Mike 

PS: Updated the post on Mar 7, 2015, as ORAchk 12.1.0.2.3 became production!

Monday Oct 17, 2011

Database Upgrade: Most important Support Notes

It's been a while ... sorry for not updating the Blog this frequently in the past weeks ;-)Notes

But now I'm back in business and today I'm updating our major slide set with some new stuff. And while I'm updating it I thought about what would be the most important MOS (My Oracle Support) Notes on Database Upgrades. 

Actually I would say you should start here - and these Notes should guide you to the most important bits and pieces around upgrades. I won't claim that this is THE final list so you might have a look into our comprehensive slide set for further details and more helpful notes and white papers:

Note:1152016.1 Master Note For Oracle Database Upgrades and Migrations

Note:837570.1 Complete Checklist for Manual Upgrades to 11g Release 2

Note:1320966.1 Things to Consider Before Upgrade to 11.2.0.2 Database Performance

Note:785351.1 Upgrade Companion 11.2

Note:1348336.1 Known Issues and Alerts for Patch Set 11.2.0.3

Note:1179474.1 Known Issues and Alerts for Patch Set 11.2.0.2

About

Mike Dietrich - Oracle Mike Dietrich
Master Product Manager - Database Upgrade & Migrations - Oracle Corp

Based near Munich/Germany and spending plenty of time in airplanes to run either upgrade workshops or work onsite or remotely with reference customers. Acting as interlink between customers/partners and the Upgrade Development.

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Contact me via LinkedIn or XING

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