Friday Dec 18, 2015

Tech Tip: Get updates about new/important MOS Notes

There's nothing more annoying than unwanted and useless email newsletters in your inbox.

No doubt.

But sometimes I wish to have an alert about important MOS Note changes, recent additions to my favorite notes, updates to the bugs I monitor etc. I would like to know about helpful new MOS articles - when they get published ;-)

And this is what you need to do (and I'll have to apologize for the small pictures but our fancy, modern blog design template does not allow to include larger pictures ...).
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Log into MOS and change your SETTINGS

Once you've logged in you'll click on MORE and then navigate to SETTINGS.

Change SETTINGS in MOS
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Choose HOT TOPICS EMAIL in the left navigation menu

HOT TOPICS EMAIL
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Update the settings

Here it is important that you choose "Send with Selected Options" first and then "HTML" as otherwise the email does not seem to get sent ("Text" option does not seem to work).

HTML Option
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Add Products you'd like to get updates about 

Add Product Selection

Of course you may add more products - I chose only the "Database" in my example. 
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Change the number of items you'd like to see 

No of Items

*** AND DON'T FORGET TO HIT THE "APPLY" BUTTON FURTHER DOWN ON THE SCREEN ***
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 Check your current Favorites

Then it's important to check your current "Favorites". Click on the yellow/orange STAR in the upper menu close to the search field and select "Documents". If "Documents" does not get displayed there's no need to clean up as you haven't marked anything as favorite yet. But in my below example you see that I have a lot of very old docs in my list. 

Check Favorites

So I will clean them up first.
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Clean Up the favorite documents list

Click on "Manage Favorites" via the yellow/orange STAR and mark all unwanted documents by using either the usual SHIFT or STRG keys. Hit "Remove".

In my case the list is empty now.  
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Mark documents as FAVORITES 

The important work is now to mark certain documents or bugs as FAVORITES. In the below example I'd choose the most important MOS Note 161818.1 via the plain ID search (right side of the screenshot), and once the note gets displayed I'll push the withe STAR on the upper left corner above the document - the STAR will turn yellow/orange

Empty fav list

Once I've did that I will find this note now in my list of favorite documents:

Repeat this with the notes you'd like to get informed about changes. For instance I monitor always the "Known Issues and Alerts" for Oracle Database 12.1.0.2 and 11.2.0.4:

Issues and Alerts
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Receive the email update

Once you've did that you'll get an email per day with the recent changes - and it will contain information about the updates in your fav notes.


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Summary

It's hard to keep track about recent changes and updates to important MOS Notes. And it's even harder to learn about newly published articles in your areas of interest. The HOT Topics email feature in MOS is pretty cool and extremely helpful. I like it a lot.

But you'll have to enable it first in your settings as MOS does not want to spam you. 

Credits to Roy who dug out all the tiny pieces such as the HTML switch ;-)

--Mike

Friday Nov 06, 2015

Oracle Database Release Status - MOS Note:742060.1

Almost every day I get at least one email by somebody asking things such as ...

  • What is the current status of Oracle 11.2.0.3? 
  • Is Oracle 11.2.0.4 Standard Edition One under Extended Support's treatment?
  • Do I get bug fixes for Oracle 12.1.0.1?
  • And is it really true that I don't get bug fixes for Oracle 11.2.0.3 anymore???

All valid questions - and all of them get answered within this reference note called:

Why am I writing this?

Simply because the Lifetime Support Policy Brochure only has now a link to a central MOS note added - but no explanatory text such as "Full Extended Support coverage will only apply to the terminal release". And the link is added in the right bottom corner underneath the table on (real) page 6 (the document's pagination doesn't count pages 1 and 2 as 1 and 2 for whatever reason). 

MOS Note:742060.1 has now an updated chart displaying clearly the Support Periods:

Oracle Release Chart

And a nice overview table clearly showing the Patching End Dates as well:

Oracle Patching End Dates for the Database

MOS Note:742060.1 is clearly THE REFERENCE in terms of questions such as:

  • How long will I get bug fixes for release X?
  • When is Premier Support ending for release Y?
  • Do I get Waived Extended Support for release Z?
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--Mike
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Saturday Oct 17, 2015

Extended Support Fee for Oracle 11.2.0.4 waived until May 31, 2017 - Extended Support until Dec 2020

Friday, Oct 16, 2015, Oracle announced that the Extended Support for Oracle Database 11.2.0.4 will be waived until May 31, 2017. After this period of Waived Extendend Support, Extended Support for Oracle Database 11.2.0.4 will be offered until end of December 2020.

This information can be found here:

Something to mention:

  • There's no bug fixing support for Oracle Database 11.2.0.3 or below available anymore
  • If you'll compare the effort to upgrade to Oracle Database 11.2.0.4 to Oracle 12.1.0.2 you'll have to do the exact same amount of work. tests etc - no difference


    .
  • End of Premier Support means that Oracle will not offer fixes for new issues unless an extra-cost offer called Extended Support has been purchased. But you'll still get Sustaining Support until you'll stop working on the release. For a description what terms such as Premier Support, Extended Support and Sustaining Support mean please refer to the Lifetime Support Policy.
    Premier Support for Oracle Database 11.2 ended on Jan-31, 2015
    .
  • For Oracle Database 11.2.0.4 - the Terminal (final) Patch Set for Oracle Database 11.2 - Oracle will waive (no extra cost, no action required) Extended Support to every customer with a valid support contract until May 31, 2017.
    You can extend the Extended Support for Oracle Database 11.2.0.4 until 31-DEC-2020 - but then at the usual extra cost. 
    This information can be found in MOS Note:742060.1.
    .
  • For Oracle Database 11.2.0.3 Oracle has waived the Extended Support, but as Extended Support for Oracle Database 11.2.0.3 ended on 27-AUG-2015 no bug fixes are available (including PSUs, SPUs and BPs) anymore.
    There's no bug fixing support for Oracle Database 11.2.0.3 anymore.
    This information can be found in MOS Note:742060.1.
    .
  • For Oracle Database 11.2.0.2 there's no Extended Support offering available.
    There's no bug fixing support for Oracle Database 11.2.0.2 anymore.
    This information can be found in MOS Note:742060.1.
    ..
  • For Oracle Database 11.2.0.1 there's no Extended Support offering available.
    There's no bug fixing support for Oracle Database 11.2.0.1 anymore.
    This information can be found in MOS Note:742060.1.
    .
--Mike

Tuesday Sep 08, 2015

MOS Download for Oracle Database 12.1.0.2 including SE2

Please find all our articles about Oracle Database Standard Edition 12.1.0.2 SE2:

 

You have 3 options to download Oracle Database Enterprise Edition 12.1.0.2 and Oracle Database Standard Edition 12.1.0.2. SE2.

Regarding OTN and eDelivery nothing has been changed since Sep 1, 2015 when Oracle Database Standard Edition 12.1.0.2 SE2 got published. But the download from MOS now has changed.

When you search in the under Patches and Updates tab ...

Patches And Updates - MOS

... and display the Latest Patch Sets ...

Latest Patch Sets - MOS

... check for instance for platform Linux x86-64bit ...

MOS - 12.1.0.2 Linux

... then you'll wonder about the two patch numbers ...

Patch Numbers Oracle SE2 12.1.0.2

The only difference of 2.5 GB in size results from two more zip files included in the new patch number 2141921 ...

... you'll have to check the README button to find out what's hidden behind each file ...

Files 3 and 4 contain Oracle Database Standard Edition 12.1.0.2 SE2.

So please don't get puzzled by the different patch numbers - the only real difference is the inclusion of SE2 into the download package but the included patches etc are exactly the same as in the previous patch number. 

--Mike

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Monday Sep 07, 2015

Oracle Database 12.1.0.2 SE2 - Support and Patches for Oracle Database 12.1.0.1 SE/SE1

Oracle SE2

Please find all our articles about Oracle Database Standard Edition 12.1.0.2 SE2:

 

Some questions regarding support for Oracle Database Standard Edition 12.1.0.1 (SE/SE1) came up in the past days.

Most of those are answered already in MOS Note 2027072.1 (Oracle Database 12c Standard Edition 2 (12.1.0.2) )

How long will Oracle Database 12.1.0.1 in any edition remain under Premier Support? 

Full patching support for 12.1.0.1 for all versions of 12gR1 (Enterprise Edition, Standard Edition and Standard One Edition) will be proviced for an additional 12 months from the release of 12.1.0.2 SE2, so through until end August 2016. 

After that period Oracle Database 12.1.0.1 will enter Sustaining Support. There won't be any Extended Support for Oracle Database 12.1.0.1 in any edition.
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Will there be PSUs and SPUs/CPUs available?

Yes, quarterly Patch Set Updates and Critical Patch Updates for 12.1.0.1 will continue to be delivered until end of Premier Support for Oracle Database 12.1.0.1.  
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Will there be an Oracle Database Standard Edition 12.1.0.2 SE/SE1? 

Beginning with the release of Oracle Database 12.1.0.2,  Oracle Database Standard Edition (SE) and Oracle Database Standard Edition One (SE1) are no longer being released.  12.1.0.1 was the final edition that we will produce for SE and SE1.  

MOS Note:742060.1 Release Schedule of Current Database Releases does reflect this extension already:

Release Patching Ends

Notes and Exceptions*

12.1.0.1 31-Aug-2016

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--Mike 

Wednesday Sep 02, 2015

No patches anymore for Oracle Database 11.2.0.3

Just in case you've missed the date please be aware:

No bug fixes, no patches, no CPU/SPUs, no PSUs, no BPs will be produced for Oracle Database 11.2.0.3 since Augugst 28, 2015

I know from the many emails I'm receiving that people are a bit disturbed since the Oracle Lifetime Support Policy brochure (Lifetime Support Policy and Brochure for Technology Products ) doesn't talk explicitly about patch sets but offers support for Oracle 11.2 until January 2018.

Oracle 11.2 Lifetime Support Policy

But this - as always - applies to the terminal patch set only - i.e. Oracle Database 11.2.0.4.

For a detailed description please see MOS Note:742060.1 and my previous blog posts from:

I have visited customers with hundreds of Oracle 11.2.0.3 databases in the past months. If you are now sitting there with one or many or many many Oracle 11.2.0.3 instances don't even think of moving to Oracle 11.2.0.4. The amount of work you'll spend in evaluating Oracle 11.2.0.4 is exactly the same as testing Oracle 12.1.0.2. Move to Oracle Database 12.1.0.2 - NOW!

And keep in mind: there's no such thing as a 2nd release anymore. Every patch set release is a full release - no matter if we talk about 11.2.0.4 or 12.1.0.2. Both have new features, new behavior etc etc.

--Mike

Monday Jun 29, 2015

Premier Support for Oracle 11.2 has ended months ago

PLEASE FIND AN UPDATED BLOG POST HERE:

https://blogs.oracle.com/UPGRADE/entry/no_extra_fee_for_extended


I have blogged many times about the End of Premier Support for Oracle Database 11.2 and the different stages and regulations for Extended Support for this release. But still I'm getting inquiries almost every day, internally and externally.

Let me first point out that I'm not a rep of Oracle Support. I'm just a Product Manager with some Oracle Support background. So you'll always have to consult our officially available documents and sources as regulations may change after I published this blog post. I'm just trying to summarize what I know at the moment to help you avoid some of the usual misunderstandings.

Premier Support for Oracle 11.2 has already ended

Fact. Premier Support for Oracle 11.2 has ended on Jan 31, 2015. Period. Regardless of the patch level you may be on. No further discussion here please. Just for your notes: this has happened a while ago in case you've missed the date:

PLEASE FIND AN UPDATED BLOG POST HERE:

https://blogs.oracle.com/UPGRADE/entry/no_extra_fee_for_extended


--Mike 

Tuesday Mar 03, 2015

ORAchk 12.1.0.2.3 with new checks + Restart support

ORAchk

Never used or heard about ORAchk? Then it's time to give it a try! 

ORAchk 12.1.0.2.3 has now be released. ORAchk 12.1.0.2.3 has so many great features, especially more than 50 new health checks, OL7 Support - and is now aware of Oracle Restart environments.

New features include:

  • Linux on System Z (RHEL 6, RHEL 7, SuSE 12)
  • Oracle Enterprise Linux 7
  • Single Instance ASM Checks
  • Upgrade Validation checks for 12.1.0.2
  • Enhanced Golden Gate Checks 
  • Enterprise Manager Agent Checks
  • Enhanced Reporting to highlight checks that ORAchk cannot gain full visibility for
    (checks that require manual validation)
  • Improved health Score Calculation (you can now hit 100%)
  • Over 50 new health checks
  • Bug Fixes

Download the most recent version via MOS Note:1268927.1.

Learn more about the Upgrade Readiness Assessment with ORAckh in MOS Note: 1457357.1

--Mike 

PS: Updated the post on Mar 7, 2015, as ORAchk 12.1.0.2.3 became production!

Monday Oct 17, 2011

Database Upgrade: Most important Support Notes

It's been a while ... sorry for not updating the Blog this frequently in the past weeks ;-)Notes

But now I'm back in business and today I'm updating our major slide set with some new stuff. And while I'm updating it I thought about what would be the most important MOS (My Oracle Support) Notes on Database Upgrades. 

Actually I would say you should start here - and these Notes should guide you to the most important bits and pieces around upgrades. I won't claim that this is THE final list so you might have a look into our comprehensive slide set for further details and more helpful notes and white papers:

Note:1152016.1 Master Note For Oracle Database Upgrades and Migrations

Note:837570.1 Complete Checklist for Manual Upgrades to 11g Release 2

Note:1320966.1 Things to Consider Before Upgrade to 11.2.0.2 Database Performance

Note:785351.1 Upgrade Companion 11.2

Note:1348336.1 Known Issues and Alerts for Patch Set 11.2.0.3

Note:1179474.1 Known Issues and Alerts for Patch Set 11.2.0.2

About

Mike Dietrich - Oracle Mike Dietrich
Master Product Manager - Database Upgrade & Migrations - Oracle

Based in Germany. Interlink between customers/partners and the Upgrade Development. Running workshops between Arctic and Antartica. Assisting customers in their reference projects onsite and remotely. Connect via:

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