Monday Jul 07, 2014

Back on Track :-)

No updates for almost 3 weeks? Well ... sometimes I need a bit of vacation as well ... and for sure I didn't board an airplane. Thanks for staying tuned and you'll see the next update within a few hours :-)


Wednesday Jul 31, 2013

Thanks to our User Groups in Panama, Costa Rica, and Mexico!

I just have a few moments in the airport to say "Thanks!" to the Oracle User Groups in Panama, Costa Rica, and Mexico for a great series of events last week. Your hospitality was wonderful, and I appreciate the work that goes into organizing and running events like these.

And thanks especially to everybody who  came to learn about the variety of topics: Database Upgrades, Oracle Database 12c, Hadoop, EBS, Enterprise Manager, and more.

Great audience at the OTN Tour in Mexico City

Mike and I are looking forward to the OTN Tour events next week in Montevideo, Buenos Aires, and São Paulo! 

Thursday Oct 25, 2012

Where's Gangnam?

When somebody did mention "PSY" during a dinner at OOW this year with customers and colleagues from Korea I was completely clueless. I even didn't understand correctly who or what "PSY" is. I did forget about that until last week as a German online magazine did report on over 500 mio youtube hits for "Gangnam Style". Well ... I didn't know that I've almost missed a global phenomenon. And now I've learned that the song is omnipresent in Korea (and not only here) - and Gangnam is a really nice (and expensive) quarter of Seoul :-) not that far away from my hotel.

And if you need some rest during your lunch break you may watch these youtube vids - but don't blame me if you don't get the song out of your head anymore ...

And NO - that's not the type of music I'd usually listen to!!!

Friday Sep 28, 2012

Airline mess - what a journey

What a day, what a journey ...

Flew this noon from Munich to Zuerich for catch my ongoing flight to San Francisco with Swiss. And that day did start very well as Lufthansa messed up the connection flight by 42 minutes for a 35 minute flight. And as I was obviously the only passenger connection to San Francisco nobody picked me up at the airplane to bring me directly to my connection as Swiss did for the 8 passengers connection to Miami. So I missed my flight. What a start - and many thanks to Lufthansa. I was not the only one missing a connection as Lufthansa/Swiss had canceled the flight before due to "technical problems".

In Zuerich Swiss did rebook me via Frankfurt with Lufthansa to board a United Airlines flight to San Francisco. "Ouch" I thought. I had my share of experience with United already as they've messed up my luggage on the way to San Francisco some years ago and it took them five (!!!) days to fly my bag over and deliver it. But actually it was the only option today. So I said "Yes". A big mistake as I've learned later on.

The Frankfurt flight was delayed as well "due to a late incoming aircraft". But there was plenty of time. And I went to the Swiss counter at the gate and let them check if my baggage is on that flight to Frankfurt. They've said "Yes". Boarding the plane with a delay of 45 minutes (the typical Lufthansa delay these days) I spotted my Rimowa trolley right next to the plane on the airfield. So I was sure that it will be send to Frankfurt.

In Frankfurt I went to the United counter once it did open - had to go through the passport check they do for US flights as well - and they've said "Yes, your luggage is with us". Well ...

Arriving in San Francisco with just a bit of a some minutes delay and a very fast immigration procedure I saw the first bags with Priority tags getting pushed to the baggage claim - but mine was not there. I did wait ... and wait ... and wait.

Well, thanks United, you did it again!!! I flew twice in the past years United Airlines - and in both cases they've messed up my luggage on the way to San Francisco. How lovely is that ...

Now the real fun started again as the lady at the "Lost and Found" counter for luggage spotted my luggage in her system in Zuerich - and told me it's supposed to be sent with LH1191 to Frankfurt on Sept 27. But this was yesterday in Europe - it's already Sept 28 - and I saw my luggage in front of the airplane. So I'd suppose it's in Frankfurt already. But what could she do? Nothing but doing the awful paperwork. And "No Mr Dietrich, we don't call international numbers". Thank you, United. Next time I'll try to get a contract for a US land line in advance.

They can't even tell you which plane will bring your luggage. It may be tomorrow with UA flight arriving around 4pm in SFO. I'm looking forward to some hours in the wonderful United Airlines call center waiting line. Last time I did spend 60-90 minutes every day until I got my luggage. If it takes again that long then OOW will be over by then.

I love airline travel - and especially with United Airlines.

And by the way ... they gave us these nice fancy packages during the flight:

 That looks good - what's in that box???

Yes, really ... a bag of potato chips. Pure fat - very healthy. 

I doubt that I'll ever fly United Airlines again!!!

Update: This time it took United Airlines "just" 30 hours upon arrival of my flight to deliver my suitcase to my friend's house in Pleasanton - it did arrive at 1am in the morning ... but luckily TSA didn't throw away the gift I'd bring, the Frankenlaib bread from Hopfpfisterei ;-)


Wednesday Sep 05, 2012

Workshop in Denver canceled - thanks to hurricane Isaac

Yesterday Roy did start his journey on time to travel to Denver, CO for today's Upgrade and Migration Workshop

But unfortunately due to the remnants of  hurricane Issac moving up the East Coast and scrambling up flight schedules Roy's flight from NYC to Denver got canceled after a 3 hour delay leaving Manchester, NH, and there was no option to arrive in Denver this morning on time.

So we apologize for canceling that workshop. The local marketing department will contact you regarding an alternative date. Sorry for any inconvenience!

Tuesday Aug 02, 2011

Up in the Air - it's always fun, isn't it?

Flying is always great fun, isn't it? Lufthansa recently has decreased the distance between two rows in German and European flights to 77cm by installing new seats. The real downside: the backrest is so thin that you feel the knees of the person sitting behind you in your back. So "backrest" has gotten a fully new meaning as the knees of somebody else "rest" perfectly well on your "back".

But today I had a chat with Roy. He's on his way to Beverly Hills for an Upgrade Workshop. And if you'll miss him tomorrow he might still sit in the Lounge at JFK airport ;-)

I'm just quoting Roy's email - he started his journey from Boston Logan this morning:

Our intrepid adventurer has made it to JFK airport in New York City! Just to recap:

  • The 9:45 flight through Atlanta was delayed (probably due to mechanical issues, I didn't check) until 14:00, making it impossible to make my connection. So, I rebooked on...
  • The 10:45 flight through Memphis. But, this flight was delayed because the inbound aircraft from New York was going to be 35 minutes late. Given that I had a 35-minute layover, I rebooked onto...
  • The 11:30 flight through Minneapolis! The inbound equipment for this flight arrived about 30 minutes late to Boston, which was not a problem because I had a 3-hour layover. Unfortunately, it turned out that they had to change 2 tires on the plane, and they had to get those tires from "another station" (which I assume means another airport or maintenance facility), resulting in a 6-hour delay. With the 12:40 Detroit flight sold out and the 14:25 Minneapolis flight similarly full, I rebooked onto...
  • The 12:50 flight through JFK! This would arrive at JFK at 14:24, connecting to the 15:00 flight to LAX. That seems tight, but I could already see that the 15:00 flight to LAX was delayed until 16:50. Two wrongs don't make a right, they say? They've never flown Delta!!!

So now I'm in the JFK airport club.
Will I meet with further delays?
If so, for what reason -- Congressional action on the debt ceiling? Sun Spots? Invaders from outer space? Tune in tomorrow for the next installment!

As Dave Barry would say, "I am not making this up."

Airline travel is always fun, isn't it :-)

Have a safe trip, Roy!!!


Mike Dietrich - Oracle Mike Dietrich
Master Product Manager - Database Upgrade & Migrations - Oracle

Based in Germany. Interlink between customers/partners and the Upgrade Development. Running workshops between Arctic and Antartica. Assisting customers in their reference projects onsite and remotely. Connect via:

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