Thursday Apr 08, 2010

The New Sun Ray Hardware Information Center...Pass It Along!

This might be old news for some of you, but Oracle has just released the new Sun Ray 3 Plus Client.  Beyond providing the normal Getting Started Guide that typically comes in the box, the product team wanted to provide a place to give you (our users) up-to-the-minute release notes, detailed technical specifications, and the environmental data for the new shiny Sun Ray. 

Since I was fresh off of using wikis.sun.com for the Sun Ray Software 5 release, I made the case for wikis.sun.com to be that place for sharing and the Sun Ray Hardware Information Center was born.

The Sun Ray Hardware Information Center isn't fancy (yet), but it does provide the juicy tidbits and important information for the new Sun Ray 3 Plus Client.  If there is anything missing or other information you'd like to see, either provide a comment on the wiki or on this blog.  As always, I'll see what I can do.

BTW, here's a cool unboxing video of the Sun Ray 3 Plus Client.

Paul Kasper, Sun Ray documentation guy

Friday Jul 10, 2009

What Happened to My Sun Ray Software Docs?

For those of you who have used the Sun Ray Software product before and are ready to help us test out the new Sun Ray Software 5 EA 1 release, you might notice a change to the product documentation.

You've been used to seeing this:

And now you are seeing this:

First of all, don't panic!  Take a deep breath.  Everything is going to be o.k.

To coincide with the change in the VDI 3 product, the official SRS 5 product documentation has moved to a wiki.  Although there are a number of advantages with using a wiki, we are focusing on the following benefits to the SRS 5 customers:

  • The ability for you to provide feedback (comments) on a per page basis, much like a blog.
  • Giving you information in a more topic based structure, specifically focusing on tasks (procedures).
  • Instantaneous updates to you from the product team during the Early Access programs.
  • Exposing more information at a higher level, so you can hopefully find it more easily.

I also want to make it clear that the change to the wiki has not changed our commitment to provide quality documentation. The SRS 5 documentation wiki is based on an enterprise-level wiki, it has dedicated writers assigned to it working closely with the product teams, and this new platform should help improve the accuracy of the content. 

My job is to moderate the documentation wikis and to make sure you get the information you need.  And, to do that, your continued comments and feedback are vital.

Once you get to the main SRS 5 Information Center page, just click the SRS 5 Documentation tab and check out both the new Sun Ray Sever Software 4.2 and Sun Ray Connector for Windows OS 2.2 wikis. 

I'll be back in the next few weeks to do a tour of each of the new wikis and give you the highlights.  If there is anything you'd like me to focus on, just leave a comment on the wiki or on this blog.

I look forward to your feedback.
Paul Kasper

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