What Happened to My Sun Ray Software Docs?
By pkasper on Jul 10, 2009
You've been used to seeing this:
And now you are seeing this:
First of all, don't panic! Take a deep breath. Everything is going to be o.k.
To coincide with the change in the VDI 3 product, the official SRS 5 product documentation has moved to a wiki. Although there are a number of advantages with using a wiki, we are focusing on the following benefits to the SRS 5 customers:
- The ability for you to provide feedback (comments) on a per page basis, much like a blog.
- Giving you information in a more topic based structure, specifically focusing on tasks (procedures).
- Instantaneous updates to you from the product team during the Early Access programs.
- Exposing more information at a higher level, so you can hopefully find it more easily.
I also want to make it clear that the change to the wiki has not changed our commitment to provide quality documentation. The SRS 5 documentation wiki is based on an enterprise-level wiki, it has dedicated writers assigned to it working closely with the product teams, and this new platform should help improve the accuracy of the content.
My job is to moderate the documentation wikis and to make sure you get the information you need. And, to do that, your continued comments and feedback are vital.
I'll be back in the next few weeks to do a tour of each of the new wikis and give you the highlights. If there is anything you'd like me to focus on, just leave a comment on the wiki or on this blog.
I look forward to your feedback.