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I am unable to login to the Flash version (I get the same error everybody has reported), but I was able to get into the supposedly HTML version without to many difficulties. Once I was finally able to, then I discovered yet something that is broke in the new support system, though maybe it is just for our organization. With Classic, we received emails when someone else in the organization signed up for Metalink access, so we could go out and approve or deny. Once I logged in, I noticed that there were two pending user requests, but I never received any emails saying that new users were pending. I sure don't want to have to create a SR to report this, not after reading all the problems people are still having with this new MyPOS system (after what, 5 full days?).

Posted by Bill Ferguson on November 12, 2009 at 06:25 AM EST #

Bill, I'll forward this to the My Oracle Support Program office immediately to find out what's up with the admin notifications. -Chris

Posted by chris.warticki on November 12, 2009 at 06:45 AM EST #

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About

Chris Warticki
Support Specialist, Presenter Extraordinaire, Toastmaster & self-proclaimed Support "spokesmodel".

Chris has been working for Oracle for over 15 years. Chris educates customers how to maximize their Support investment and leverage the support tools and available resources as part of Premier Support.

Chris works for Global Customer Management and speaks with customers on all topics regarding Oracle support services

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