A MOS New Year's Revolution!....whoohoo!
By Cwarticki-Oracle on Jan 30, 2012
Out with the old and in with the new. Ok, so we're a little late. Aren't we all? Is your head spinning round and round? What I'm talking about is MOS. No background music playing Dead or Alive here.
MOS is changing. For those who know, there are two different sites; support.oracle.com and supporthtml.oracle.com The first is Flash based and the second has been available for those that have been unable to use flash. (which would upset my kids' access to Playhouse Disney and Webkinz) No disrespect to either of those sites, but I've wondered why Flash is used for anything other than the entertainment industry. I digress. What's this have to do with My Oracle Support?
Well, I'm glad you asked. The MOShtml version has just underwent a transformation to ADF. Yay!...an Oracle Product in full form. I love it. You should too.
So, where's this headed? Eventually, MOSflash will go away and all users rolled onto one, single, unified support platform. No more CPU spikes. No more laptop fan spinning at a gazillion RPM. (at least for me anyway).
This is great news. It's been a little over 2 years since MetaLink was retired and I won't even go into the storm that occurred on my blog over that one. I'm just elated that it's changing based on all of your continued feedback. Change happens. It takes a little time and some patience.
Many thanks for your patience.
Editors Note: There was an article about the changes posted to the following URL, which was hyperlinked/referenced in my article, but since then has been removed or magically disappeared: http://www.helponmyproject.com/welcome/release-details/release-details/release-19/921-new-my-oracle-support-user-interface-to-replace-html-based-user-interface-this-weekend.html