Wednesday Aug 28, 2013

Oracle Support Advisor Webcasts for September

Oracle Support delivers various seminars on Support Policies, Processes and Proactive Tools via live web conference and recorded sessions. These seminars, available in multiple languages and in different time zones, help ensure you optimize the value from Oracle Support.

Click on the corresponding session link to register for an upcoming seminar. Bookmark Note 553747.1 for your quick access to the latest live Support Advisor webcasts schedule.

Webcast Product Line Language US Eastern Central Europe Singapore Register
Customer User Administration All English Sep 12, 01:30 p.m. Sep 12, 07:30 p.m. Sep 13, 01:30 a.m. Register
      Sep 18, 10:00 a.m. Sep 18, 04:00 p.m. Sep 18, 10:00 p.m. Register
      Sep 19, 01:30 p.m. Sep 19, 07:30 p.m. Sep 20, 01:30 a.m. Register
      Oct 03, 01:30 p.m. Oct 03, 07:30 p.m. Oct 04, 01:30 a.m. Register
    French Sep 04, 09:30 a.m. Sep 04, 03:30 p.m. Sep 04, 09:30 p.m. Register
    Portuguese Sep 17, 09:30 a.m. Sep 17, 03:30 p.m. Sep 17, 09:30 p.m. Register
Database Upgrade Essentials Technology English Sep 18, 08:00 p.m. Sep 19, 02:00 a.m. Sep 19, 08:00 a.m. Register
      Sep 19, 10:00 a.m. Sep 19, 04:00 p.m. Sep 19, 10:00 p.m. Register
      Sep 19, 12:00 p.m. Sep 19, 06:00 p.m. Sep 20, 12:00 a.m. Register
E-Business Suite Maintenance Wizard Applications English Sep 18, 04:00 a.m. Sep 18, 10:00 a.m. Sep 18, 04:00 p.m. Register
      Sep 18, 12:00 p.m. Sep 18, 06:00 p.m. Sep 19, 12:00 a.m. Register
      Sep 18, 09:00 p.m. Sep 19, 03:00 a.m. Sep 19, 09:00 a.m. Register
E-Business Suite Support Diagnostics Applications English Sep 17, 04:00 a.m. Sep 17, 10:00 a.m. Sep 17, 04:00 p.m. Register
      Sep 17, 12:00 p.m. Sep 17, 06:00 p.m. Sep 18, 12:00 a.m. Register
      Sep 17, 09:00 p.m. Sep 18, 03:00 a.m. Sep 18, 09:00 a.m. Register
Finding Answers in My Oracle Support All English Sep 11, 09:30 a.m. Sep 11, 03:30 p.m. Sep 11, 09:30 p.m. Register
      Sep 11, 01:30 p.m. Sep 11, 07:30 p.m. Sep 12, 01:30 a.m. Register
    French Sep 05, 10:30 a.m. Sep 05, 04:30 p.m. Sep 05, 10:30 p.m. Register
    Portuguese Sep 18, 09:30 a.m. Sep 18, 03:30 p.m. Sep 18, 09:30 p.m. Register
    Spanish Sep 12, 11:30 a.m. Sep 12, 05:30 p.m. Sep 12, 11:30 p.m. Register
Hardware Support Best Practices Systems English Sep 25, 09:30 a.m. Sep 25, 03:30 p.m. Sep 25, 09:30 p.m. Register
      Sep 25, 01:30 p.m. Sep 25, 07:30 p.m. Sep 26, 01:30 a.m. Register
Introduction to Premier Support All English Sep 10, 01:30 p.m. Sep 10, 07:30 p.m. Sep 11, 01:30 a.m. Register
      Sep 10, 09:30 p.m. Sep 11, 03:30 a.m. Sep 11, 09:30 a.m. Register
    French Sep 10, 09:30 a.m. Sep 10, 03:30 p.m. Sep 10, 09:30 p.m. Register
    Portuguese Sep 10, 09:30 a.m. Sep 10, 03:30 p.m. Sep 10, 09:30 p.m. Register
    Spanish Sep 10, 11:30 a.m. Sep 10, 05:30 p.m. Sep 10, 11:30 p.m. Register
My Oracle Support Basics All English Sep 09, 01:30 p.m. Sep 09, 07:30 p.m. Sep 10, 01:30 a.m. Register
      Sep 10, 11:30 a.m. Sep 10, 05:30 p.m. Sep 10, 11:30 p.m. Register
      Sep 11, 09:30 p.m. Sep 12, 03:30 a.m. Sep 12, 09:30 a.m. Register
    French Sep 09, 10:30 a.m. Sep 09, 04:30 p.m. Sep 09, 10:30 p.m. Register
      Oct 07, 10:30 a.m. Oct 07, 04:30 p.m. Oct 07, 10:30 p.m. Register
    Portuguese Sep 11, 09:30 a.m. Sep 11, 03:30 p.m. Sep 11, 09:30 p.m. Register
    Spanish Sep 11, 11:30 a.m. Sep 11, 05:30 p.m. Sep 11, 11:30 p.m. Register
Oracle Cloud Support All English Sep 11, 09:30 p.m. Sep 12, 03:30 a.m. Sep 12, 09:30 a.m. Register
      Sep 12, 11:00 a.m. Sep 12, 05:00 p.m. Sep 12, 11:00 p.m. Register
      Sep 19, 09:00 a.m. Sep 19, 03:00 p.m. Sep 19, 09:00 p.m. Register
      Sep 26, 05:00 a.m. Sep 26, 11:00 a.m. Sep 26, 05:00 p.m. Register
      Oct 03, 11:00 a.m. Oct 03, 05:00 p.m. Oct 03, 11:00 p.m. Register
Oracle Configuration Manager Basics All Portuguese Sep 25, 09:30 a.m. Sep 25, 03:30 p.m. Sep 25, 09:30 p.m. Register
Service Request Flow and Best Practices All English Sep 12, 05:30 a.m. Sep 12, 11:30 a.m. Sep 12, 05:30 p.m. Register
      Sep 12, 01:30 p.m. Sep 12, 07:30 p.m. Sep 13, 01:30 a.m. Register
      Sep 27, 01:30 p.m. Sep 27, 07:30 p.m. Sep 28, 01:30 a.m. Register
    French Sep 12, 10:30 a.m. Sep 12, 04:30 p.m. Sep 12, 10:30 p.m. Register
    Portuguese Sep 12, 09:30 a.m. Sep 12, 03:30 p.m. Sep 12, 09:30 p.m. Register
    Spanish Sep 16, 11:30 a.m. Sep 16, 05:30 p.m. Sep 16, 11:30 p.m. Register


You may visit My Oracle Support for schedules of other live seminars. To see current local times around the world, visit world clock.

RECORDED TRAININGS

Oracle provides the following recommended trainings which can be viewed on demand using your Single Sign-On account. Please refer to Note 603505.1 for a complete list of available topics and recordings.

Topic Target Audience Language Play
Premier Support Entitlement All Customers English Play
Lifetime Support Policy All Customers English Play
Mobile My Oracle Support All Customers English Play
My Oracle Support Overview All Customers English Play
User Account Registration Process All Customers English Play
My Oracle Support Customization All Customers English Play
PowerViews All Customers English Play
Service Request Create & Update All Customers English Play
Service Request Management Best Practices All Customers English Play
Knowledge Searching and Browsing All Customers English Play
Customer User Administration All Customers English Play
My Oracle Support Community All Customers English Play
My Oracle Support Configuration Manager All Customers English Play
Why Use The Configuration Manager In My Oracle Support All Customers English Play
Patching All Customers English Play
Patch Recommendations and Patch Plans All Customers English Play
11g Upgrade Best Practices Oracle Database English Play
EBS Patch Wizard Utility Training E-Business Suite English Play
R12 Close Process & Reconciliation E-Business Suite English Play
R12 Financials Upgrade E-Business Suite English Play
R12 Payables E-Business Suite English Play
Tales from the Performance Queue JD Enterprise One English Play

If you have further questions, please contact us by submitting a question in My Oracle Support’s Support Training Community.

About

Chris Warticki
Support Specialist, Presenter Extraordinaire, Toastmaster & self-proclaimed Support "spokesmodel".

Chris has been working for Oracle for over 15 years. Chris educates customers how to maximize their Support investment and leverage the support tools and available resources as part of Premier Support.

Chris works for Global Customer Management and speaks with customers on all topics regarding Oracle support services

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