Wednesday Jan 09, 2013

What should strategic CIOs focus on in 2013? (OracleVoice on Forbes)

A challenging question. One that deserves both reflection and action.  Bob Evans writes a fantastic article on OracleVoice on Forbes.   

Bob highlights customer intelligence and customer needs' analysis.  Most importantly, Bob identifies four threats that CIO's should take heed.

"As a result, the coming year will see intense CIO involvement in optimizing customer experiences, exploiting analytics, transforming Big Data to Big Opportunities, accelerating all facets of enterprise execution, mainstreaming social capabilities, and enabling co-creation of value with customers."

The full article here.

Happy New Year

Chris Warticki
Global Customer Management & Training


About

Chris Warticki
Support Specialist, Presenter Extraordinaire, Toastmaster & self-proclaimed Support "spokesmodel".

Chris has been working for Oracle for over 15 years. Chris educates customers how to maximize their Support investment and leverage the support tools and available resources as part of Premier Support.

Chris works for Global Customer Management and speaks with customers on all topics regarding Oracle support services

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