Wednesday Feb 26, 2014

Integration for Airlines and Cargo Hubs

Thank you to Krishnaprem Bhatia, Product Manager for Oracle B2B Integration for this insightful blog post on the latest B2B integration trends for airlines and cargo hubs:

Market Trend

Many airlines today are using antiquated mainframe and proprietary systems for maintaining their Passenger Service Systems (PSS). These systems are  typically mainframe systems which are old and complex with a high cost of maintenance. Airlines want to modernize these systems and reduce their costs by consolidation of numerous point solutions and legacy applications.

The need to reduce complexity, bring down IT costs and increase their flexibility is driving airlines to outsource their PSS systems to vendors such as Amadeus. Although self development of these PSS systems can be done in-house by major airlines, it can be more expensive, less flexible, and less feature rich than the outsourcing option.
Plane at gate
As airlines outsource more of their PSS systems, they need to exchange business documents such as reservations and ticketing with the outsourced provider. They also need visibility and manageability into the data flowing from outsourced systems into their enterprises.This incoming passenger data also needs to be integrated back into their internal systems. For example, different documents received from the outsourced PSS systems need to be processed and stored so that they are available to other internal systems. This has to be done using standards-based technologies for compliance and interoperability, ensuring that performance and operations SLAs are met at the same time.

How does Oracle Service Integration fit in?

Oracle B2B allows airlines to connect with their outsourced PSS systems such as Amadeus using industry standards-based technologies. Airlines can exchange different document types (typically EDI variants, non XML formats) such as passenger reservations, updates to reservations, inventory management, departure control systems and ticketing. Oracle B2B provides the ability to exchange these documents, process them, validate them, and translate them into XML for further processing by downstream components.

Couple at terminal

Airlines typically exchange information with Amadeus using two modes. In the real-time (online) mode the messages are sent 'live' by the PSS systems on an ongoing basis as they occur. In the batch mode many messages are batched together and sent at a particular time. Oracle B2B provides support for both real-time and batch modes, providing critical functionality such as document translation, validation, de-batching for these documents. It also provides the communication mechanisms such as File, FTP and MQ for exchanging these messages with outsourced systems. All this is done using standards based technologies such as standard document and exchange protocols. Once B2B is done processing the messages, these are typically sent to adjacent components within Oracle SOA Suite for message enrichment and transformations. Messages can then be stored in an enterprise warehouse where this data can be used by other internal applications. The end to end scenarios typically have high performance SLAs in terms of throughput and end to end processing time.

The products typically deployed in such scenarios include Oracle B2B, Oracle SOA Suite BPEL Process Manager for data transformation and enrichment and Oracle Data Integrator for migrating processed data into enterprise data warehouses. Customers may also choose to deploy this over Exalogic and Exadata systems for performance reasons.

Some customer examples

There are many customers who are using Oracle SOA B2B as described above today including an asian airliner who went live with Oracle B2B in November 2013. Their goal was to replace their mainframe-based passenger service system with a state of the art process that interfaces with Amadeus. The business scenarios included real-time integration, batch, no-fly list checks, integration with Amadeus via MQ. The new solution was based on Oracle SOA Suite middleware on the Exalogic and Exadata platforms. The benefits for the airline by deploying the new platform include reduction in cost, increased flexibility and increased performance (2x  for batch processing, 32x for no-fly list)

Other similar customers include Sri Lankan Airlines who went live in Dec 2013 and All Nippon Airlines (ANA) planning to go live in 2014, along with others in the pipeline.

We also see that Oracle B2B is used to provide B2B SaaS services. This is becoming more common as more enterprises move towards cloud adoption in general. We already have customers in the retail sector such as SPS Commerce who have built their SaaS solutions using Oracle B2B, but today there are also customers in the travel segment who are providing SaaS based brokerage services. For example, Cargo Champs is providing a cloud solution for cargo management to more than 89 airlines worldwide. They are the biggest cargo broker cloud platform with airlines, frieght carriers, cargo hubs etc. With hundreds of different endpoints integrated using multiple data formats, they estimate to deploy 15,000 agreements and exchange 50 million messages over 7 data centers. Cargo Champs is using Oracle B2B for Custom, EDI and IATA documents exchanging messages over File, FTP and numerous other transport protocols. They are also using SOA Suite for message enrichment, business rules, transformations and routing.

There is a huge opportunity for the airline and cargo industry to improve their efficiency and agility as more and more airlines optimize their systems and move towards cloud adoption in general. Industry experts predict that there is going to be plenty of growth in this market for many years to come. For more information on Oracle B2B, see the following link

Thursday Jan 09, 2014

B2B - AS2 Best Practices for MDNs

[Read More]

Wednesday Oct 09, 2013

OpenWorld Session Presentation Available - B2B with British Telecom Case Study

OpenWorld Session Presentation Available

Oracle B2B with British Telecom Case Study

Download the presentation here: http://bit.ly/17g1wPM

Get an overview of Oracle B2B and see how British Telecom has implemented an Active-Active architecture across multiple data centers for extreme SLA and up-time requirements. 

 Does your business need to have guaranteed up time requirements and require immediate responses to service requests?  Then, you'll want to check this out!  See how Oracle SOA & B2B technologies have enabled British Telecom to meet their business goals.

Friday Sep 20, 2013

British Telecom Sucess with Oracle B2B

British Telecom has hundreds of partners connecting to its enterprise through Oracle B2B. British Telecom is the incumbent telecommunications service provider in the UK and operates across 170+ countries worldwide. Learn how it has designed its system for maximum connection uptime by using high-availability B2B gateways in its new Virtual Data Center sites to drive up trading visibility, operational reliability, and business agility and reduce commercial, delivery, and operational costs.

BT

The Oracle B2B component of Oracle SOA Suite has been used by many customers to integrate their applications with their partners to extend their enterprise. Meet Oracle B2B experts who will answer your questions to kick-start your implementation. 

Title: Introduction and British Telecom Case Study [CON8730]

Speakers include: David Robinson - BT Integration Architect

Date: Monday Sep 23, 10:45 AM - 11:45 AM 

Location: Moscone West 2020 

Wednesday Sep 18, 2013

Oracle B2B and British Telecom Case Study at OOW 2013!

Come and learn about Oracle B2B at Oracle OpenWorld 2013 in San Francisco. This session will cover an overview of Oracle B2B and will also include British Telecom's case study for their high volume active/active use cases. 

Oracle B2B Integration: Introduction and British Telecom Case Study

CON8730 - Monday, Sep 23 from 10:45 AM - 11:45 AM at Moscone West - 2020

Speakers: David Robinson - BT; John Purvis - BT; Scott Haaland - Oracle; Vikas Anand - Oracle 

https://oracleus.activeevents.com/2013/connect/sessionDetail.ww?SESSION_ID=8730

Thursday Jul 11, 2013

New B2B Book Published for Oracle SOA B2B 11g

Oracle B2B Book - Published 7/11/2013

Oracle Authors Krishnaprem Bhatia, Scott Haaland, and Alan Perlovsky have written a book to guideB2B Book Cover readers in setting up and operating an Oracle B2B system in conjunction with Oracle SOA Suite.  The book, published by PACKT Publishing, includes sample projects with step by step instructions so that the reader can gain valuable hands on experience, along with a general B2B overview, and specific topics such as Document Management, Partner Management, SOA Suite Integration, Exception Handling,  Security, and Preparing to Go live, just to mention a few.  You can find more information here for the book titled: Getting Started with Oracle SOA B2B Integration: A Hands-On Tutorial.

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Welcome to the Oracle SOA Suite team blog. We'll use this site for news and information that did not make it into our official documentation for a reason or another.

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