Wednesday Feb 26, 2014

Integration for Airlines and Cargo Hubs

Thank you to Krishnaprem Bhatia, Product Manager for Oracle B2B Integration for this insightful blog post on the latest B2B integration trends for airlines and cargo hubs:

Market Trend

Many airlines today are using antiquated mainframe and proprietary systems for maintaining their Passenger Service Systems (PSS). These systems are  typically mainframe systems which are old and complex with a high cost of maintenance. Airlines want to modernize these systems and reduce their costs by consolidation of numerous point solutions and legacy applications.

The need to reduce complexity, bring down IT costs and increase their flexibility is driving airlines to outsource their PSS systems to vendors such as Amadeus. Although self development of these PSS systems can be done in-house by major airlines, it can be more expensive, less flexible, and less feature rich than the outsourcing option.
Plane at gate
As airlines outsource more of their PSS systems, they need to exchange business documents such as reservations and ticketing with the outsourced provider. They also need visibility and manageability into the data flowing from outsourced systems into their enterprises.This incoming passenger data also needs to be integrated back into their internal systems. For example, different documents received from the outsourced PSS systems need to be processed and stored so that they are available to other internal systems. This has to be done using standards-based technologies for compliance and interoperability, ensuring that performance and operations SLAs are met at the same time.

How does Oracle Service Integration fit in?

Oracle B2B allows airlines to connect with their outsourced PSS systems such as Amadeus using industry standards-based technologies. Airlines can exchange different document types (typically EDI variants, non XML formats) such as passenger reservations, updates to reservations, inventory management, departure control systems and ticketing. Oracle B2B provides the ability to exchange these documents, process them, validate them, and translate them into XML for further processing by downstream components.

Couple at terminal

Airlines typically exchange information with Amadeus using two modes. In the real-time (online) mode the messages are sent 'live' by the PSS systems on an ongoing basis as they occur. In the batch mode many messages are batched together and sent at a particular time. Oracle B2B provides support for both real-time and batch modes, providing critical functionality such as document translation, validation, de-batching for these documents. It also provides the communication mechanisms such as File, FTP and MQ for exchanging these messages with outsourced systems. All this is done using standards based technologies such as standard document and exchange protocols. Once B2B is done processing the messages, these are typically sent to adjacent components within Oracle SOA Suite for message enrichment and transformations. Messages can then be stored in an enterprise warehouse where this data can be used by other internal applications. The end to end scenarios typically have high performance SLAs in terms of throughput and end to end processing time.

The products typically deployed in such scenarios include Oracle B2B, Oracle SOA Suite BPEL Process Manager for data transformation and enrichment and Oracle Data Integrator for migrating processed data into enterprise data warehouses. Customers may also choose to deploy this over Exalogic and Exadata systems for performance reasons.

Some customer examples

There are many customers who are using Oracle SOA B2B as described above today including an asian airliner who went live with Oracle B2B in November 2013. Their goal was to replace their mainframe-based passenger service system with a state of the art process that interfaces with Amadeus. The business scenarios included real-time integration, batch, no-fly list checks, integration with Amadeus via MQ. The new solution was based on Oracle SOA Suite middleware on the Exalogic and Exadata platforms. The benefits for the airline by deploying the new platform include reduction in cost, increased flexibility and increased performance (2x  for batch processing, 32x for no-fly list)

Other similar customers include Sri Lankan Airlines who went live in Dec 2013 and All Nippon Airlines (ANA) planning to go live in 2014, along with others in the pipeline.

We also see that Oracle B2B is used to provide B2B SaaS services. This is becoming more common as more enterprises move towards cloud adoption in general. We already have customers in the retail sector such as SPS Commerce who have built their SaaS solutions using Oracle B2B, but today there are also customers in the travel segment who are providing SaaS based brokerage services. For example, CHAMP Cargosystems is providing a cloud solution for cargo management to more than 89 airlines worldwide. They are the biggest cargo broker cloud platform with airlines, frieght carriers, cargo hubs etc. With hundreds of different endpoints integrated using multiple data formats, they estimate to deploy 15,000 agreements and exchange 50 million messages over 7 data centers. CHAMP Cargosystems is using Oracle B2B for Custom, EDI and IATA documents exchanging messages over File, FTP and numerous other transport protocols. They are also using SOA Suite for message enrichment, business rules, transformations and routing.

There is a huge opportunity for the airline and cargo industry to improve their efficiency and agility as more and more airlines optimize their systems and move towards cloud adoption in general. Industry experts predict that there is going to be plenty of growth in this market for many years to come. For more information on Oracle B2B, see the following link

Tuesday Feb 25, 2014

Simplifying Enterprise Mobile Integration

Looking to capitalize on the mobile wave could mean many improvements from an existing business strategy. Today, everyone is constantly connected and wants to engage with businesses when and where they choose, whether on the web or via mobile or social channels. For customers and partners, mobility could mean improved user experience with value added services. Mobility increases productivity for employees with availability of timely information to make informed decisions as well as streamlining of business processes. It could reduce support costs and streamline customer support. Adding mobile channels can also result in innovation and new sources of revenue.

Solutions for Mobile Integration

There are several approaches to solutions for mobile integration of which we will consider two.

· Mobile Service Enablement Organizations looking to control the end-to-end user experience from the enterprise application all the way to the mobile front-end, pick this approach.

· API Management This solution allows organizations to expose existing business assets as application programming interfaces or APIs for consumption by external third parties.

There are two ways to developing an enterprise mobile strategy with SOA -- controlling the end-to-end integration experience from the enterprise to the hand held, or exposing enterprise assets through APIs for third parties to build out mobile solutions. Oracle SOA Suite has offerings for mobile-enablement and API management that address both strategies. An integral part of Oracle Mobile Platform, Oracle SOA Suite can address the myriad of mobile integration challenges, whether they reside on premise or in the Cloud.

Security, management, runtime enablement are all key aspects of service integration that serve as the solution for mobile service enablement. API Management on the other hand leverages service integration to manage APIs internally, but it involves a bit more to actually manage the APIs externally as assets that are available for consumption – it involves managing the external lifecycle of the APIs ensuring adoption and fostering a developer community among third parties.

In this three part blog series, we will delve into the details of Mobile Service Enablement and API Management so you can consider your strategy for enterprise mobile enablement. Meanwhile, you can explore more on the new Oracle Mobile Suite which can aid you with either strategy by visiting And here's where you can find more or Oracle SOA Suite:

Wednesday Feb 19, 2014

"Drive-In Theater Webcast" Recap - Oracle Cloud Adapter for

I hope you were able to make it to the Oracle Cloud Adapter for webcast.  In case you had car trouble, the replay and slides are available (link).  As you learned, the new Oracle Cloud Adapter for takes the complexity Drive-In Webcastout of integration by encapsulating session management, security and other tasks into the same intuitive wizard-based approach that has been so popular with our other adapters.  During the webcast, we started with a visual description of the challenges that can occur with a growth in disparate toolkits and then converged onto the Oracle solution for unifying cloud and on-premises integration with a single standards-based toolkit.   Then Vikas Anand gave a demo of Suite real time integration followed by a quick demo of how to set up the adapter.

We had over 150 questions and here are few selected questions and the answers:

Q: Will this work with Oracle SOA Suite 11g or is this an upcoming 12c feature?

A: The Oracle Cloud Adapter for is available today and works with SOA Suite 11g

Q: What adapters are coming in the future?

A: Check out the video from Oracle OpenWorld with Thomas Kurian and Demed L'Her available on Oracle Media Network (6:15)

Q: Does the adapter work with Oracle Service Bus and Oracle BPM Suite?

A: Yes, as of release

Q: Does the Oracle Cloud Adapter for let you integrate to other cloud and on-premises applications?

A: Yes, the adapter connects to Oracle SOA Suite and Oracle SOA Suite has over 200 integration adapters and other technologies to support integration to a wide range of cloud and on-premise applications

Q: Where can I find more detailed technical information?

A: Check out Oracle Technical Network (OTN) on Oracle Adapters for the documentation on the Oracle Cloud Adapters

Q: What is the price for the cloud adapter?

A: Download the public "Oracle Technology Global Price List" and search for "Cloud Adapters"

We hope you enjoyed the webcast, even though you would have needed to view it from your iPad on the dashboard of your car to experience it like the image but it's fun to think about alternate communication channels such as a drive-in.  Maybe next time.  Here is the link to the replay (link)

Tuesday Feb 11, 2014

NTT Communications delivers on predictive monitoring using Oracle Event Processing

NTT Communications Corporation selected the Oracle products to help improve the quality of its network services, increase predictive failure detection and maximize workload efficiency. To provide enhanced customer satisfaction levels, NTT was looking to enhance its network traffic monitoring abilities and also be able to perform advanced data analytics. But the previous system could not give what NTT was looking for and hence the change by the company.The new system is able to process 1.4 million packets per second through in-memory streaming, and as a result, it can provide not only predictive failure detection, but also early alerts for unusual network situations. Some actions have also been automated, resulting in greater efficiency and significant annual cost reductions. Oracle Event Processing on Oracle Exalogic Engineered Systems, meets NTT Communications Corporation’s extreme performance requirements and provides highly flexible network visualization in real time. You can read more about this in Oracle's press release on NTT Communications: 

NTT Communications Leverages Oracle’s Engineered Systems and In-Memory Products to Provide Customers with Real Time, Predictive Monitoring of Network Services

Also here is a recent InfoTech feature on NTT communications:

“As the leading telecommunication company in the world, we want to provide our customers with the best possible quality of service. By deploying Oracle Engineered Systems we wanted to not only improve our network services but also increase our ability to predict potential failures and maximize workload efficiency,” said Tetsuya Funabashi, Senior Vice President, NTT Communications Corporation. “We were pleasantly surprised at how quickly the deployment happened. Because the Oracle Engineered Systems are designed to work together they are high performance, scalable and very efficient. Our new system also provides our customers with security according to inform their condition quickly. We’re tryingto create more new value and features to our customers with Oracle products.

To learn more visit us: 

Oracle Event Processing

Oracle Exalogic Elastic Cloud

Fast Data Solutions

Sunday Feb 09, 2014

Oracle SOA Suite Customer Schneider National CIO on Oracle cio2cio

Schneider National CIO Judy Lemke talks with Oracle CIO Mark Sunday about the challenges Schneider National faced and how thecio2cio company overcame them through a business-wide transformation.  In 2007, Schneider National changed every process they had as part of project "Quest" to transform 20 year-old custom developed and integrated applications to "Future Proof" the infrastructure.

Ms. Lemke also describes the difference between a vendor and a partner and how Oracle played an important role in their successful transformation.

The video can be accessed here and the complete Schneider National Customer Transformation story is available as a detailed white paper at this link. Here is a quick summary of the background and key take-aways that highlight the unified difference in Oracle’s approach to integration:Judy Lemke

Prior to the Transformation

  • Complex applications and data environment at Schneider
  • Expensive and time-consuming to maintain and evolve application integration
  • Multiple order entry systems, multiple rating engines, several sources of customer information, no “single version of the truth”
  • Launched a 5-year business transformation program – “Quest”


  • Rationalize, simplify, and modernize enterprise IT applications and infrastructure
  • Create a modular, flexible, expandable and scalable IT architecture for long-term strategic growth
  • Core tenets: Common development environment, common runtime environment, and common management environment to standardize processes and tools


  • Consolidated to a single core set of unified tools, providing a consistent programming model for developers
  • Lower development and maintenance costs
  • Over 200 application integrations
  • Introduced re-usable enterprise web services such as TranportationOrder, Claims, Shipment, Account, AccountProfile, Location, Driver, Supplier and more.
  • Real time tuning of data flow using 40 business rules
  • Proven scalability to over 20 million messages per day
  • Oracle B2B for EDI, part of Oracle SOA Suite, with over 900 trading partners and over 100 types of B2B documents

Tuesday Feb 04, 2014

Agilent Transforms IT with Oracle SOA Suite, Delivers on Mobile Strategy

Using Oracle SOA Suite, Agilent established a new service integration infrastructure that met all its performance requirements and replaced existing legacy infrastructure. This shaped and delivered Agilent's mobile strategy and helped in service standardization. One of the tangible outcomes with the centralized infrastructure was to help IT scale with acquisitions, delivering on a million dollars in run savings.

Scalable and highly available, the new and powerful centralized infrastructure helps ramp up new applications, including delivering a mobile solution without new technology add-ons. Agilent plans to continue to build capabilities, including leveraging SOA Governance - to increase standardization and reuse. Here is a presentation by Rajesh Gathwala, enterprise architect at Agilent Technologies further on this solution.

Agilent on Oracle SOA Suite

Saturday Feb 01, 2014

My Oracle Support Community has a new platform, with new functionality

Oracle Support has migrated My Oracle Support Community to the same platform used for the Oracle Technology Network (OTN) community. This platform will bring new community features to help make it easier to find information through a more intuitive interface, and enhance the way you connect with Oracle experts and industry peers.

Read more here


Find Us on facebook Follow us on twitter Oracle SOA Suite forum
SOA PM team
Welcome to the Oracle SOA Suite team blog. We'll use this site for news and information that did not make it into our official documentation for a reason or another.


« February 2014 »