By Bruce Tierney on Mar 14, 2013
Have you ever wondered how some big companies are able to rapidly acquire and merge applications? Take a look at this webcast by Cisco’s Senior IT Manager Paras Jain. Shortly after the WebEx acquisition 5 years ago, Cisco consolidated to a single unified customer experience for online ordering of cloud and on-premise collaboration applications. Within 6 months, Cisco achieved break-even on their Oracle SOA Suite integration investment, eliminated duplicate order data entry and significantly improved their service level agreements (SLAs).
In the webcast, Paras dives into their SaaS IT System Architecture to describe how Oracle SOA Suite and Oracle Service Bus are used for mediation, security, and monitoring as part of their subscription lifecycle management, partner ordering, quote & order, taxation and more as shown in the image below:
Also covered are before and after slides of the order fulfillment process showing how Cisco simplifies and streamlines integration of cloud and on-premise applications and the associated processes.
View this webcast and more from the Oracle SOA & BPM Customer Insights Webcast Series - LINK