Wednesday Oct 14, 2009

What's Not in the Solaris 10 10/09 OS?

The BigAdmin blog entry Features Removed from the Solaris 10 OS links to a list of obsolete features that are no longer supported in the new Solaris 10 10/09 update. See "Solaris EOF Announcements - Solaris 10 10/09 (U8)" on the Solaris Information Center.

Tuesday Sep 08, 2009

Patch Forums for Sun Contract Customers

New patching forums for Sun contract customers are up on For details, please see the Patch Corner blog.

Wednesday Aug 26, 2009

Sun Support Resources for System Administrators

The new BigAdmin Support Resource Center covers Sun services and solutions of interest to sys admins, such as different support scenarios for the Solaris OS and OpenSolaris OS. For another perspective on our Support hub, see Rick's latest entry in the BigAdmin blog.

Monday Jun 29, 2009

News About SunSolve and Sun's Online Support Center

The SunSolve wiki shows plans to return to SunSolve's roots as a service for contracted customers (see Changes coming in FY10).

The SunSolve blog discusses enabling users to access SunSolve restricted content.

The Online Support Center (OSC) is transitioning to the Member Support Center. Time to use this legacy application is limited; see the wiki for information on migration and instructions for applying for the Member Support Center. Details on upcoming changes here.

Friday Jun 19, 2009

Freeware Applications Covered by Solaris Support Contract

The list at the bottom of this page shows the software included with the Solaris 10 OS that is supported by Sun, as well as software shipped without Sun support.

Friday Jun 05, 2009

New PatchFinder Tool Available on SunSolve

A Patch Corner blog entry describes how to use the new PatchFinder tool available on SunSolve. This PatchFinder tool uses Sun's internal Patch Metadata Web Services to provide a richer search experience.

Monday Mar 30, 2009

White Paper From IDC: Sun's Developer Support Services

IDC reviews and analyzes Sun's portfolio of developer support services, which now provides comprehensive support options for all kinds of users -- from individual developers to enterprise development teams. Use your Sun Developer Network (SDN) credentials to log in.

Read the white paper

Thursday Mar 19, 2009

Get OpenSolaris Online Programming Advice and Sanity Checks on Your Code

Sun Developer Expert Assistance is dedicated online, subscription-based service for code-level developer support. Our engineers will respond to you within one business day, either with an answer or a commitment to track down the information. Learn more.

Tuesday Feb 24, 2009

Automatic Service Request: Resources for System Administrators

Let your server automatically file a service request for you when it detects a fault. Find out more about the ASR feature for Sun servers.

For more info, see BigAdmin blog entry, "Your Server's Mother-in-Law".

Wednesday Jan 28, 2009

Sun Launches New Developer Services Site

The new Developer Services site has just launched. Check out the great support available to single developer or whole teams. Learn more.

Monday Jan 12, 2009

Stricter Entitlement Policy for Solaris OS Patches

Phase 1 of the stricter Solaris OS patch entitlement implementation
rolled out in January 2009. "Entitlement" means you need a valid support contract to access the patches. Find more info in the updated Patch Corner Blog or this podcast. (The podcast also covers Solaris 8 Vintage patch entitlement.)

Thursday Jan 08, 2009

Sun Parts Installation Service

Sun can install Customer Replaceable Units (CRUs) on-site for you. See the details and the list of supported CRUs, including memory DIMMs, power supplies, and PCI interfaces, on BigAdmin.

Friday Dec 19, 2008

Vintage Support for the Solaris 8 OS

You can continue to run your business or favorite applications on the Solaris 8 OS, even though it will enter End of Service Life (EOSL) Phase 2 on April 1, 2009. Find out about your support options if you continue to use Solaris 8. Customers who have been using Solaris 8 will not receive vintage patches (i.e. patches developed on or after April 1, 2009), even security patches, unless they purchase the Solaris 8 Vintage Patch Service. See BigAdmin for more info.

Tuesday Jun 24, 2008

Sun and China Mobile Sign $34 Million IT Framework Contract

Under a $34 million dollar contract for 2008, Sun will deliver its innovative eco-friendly storage, software and services products to China Mobile Communications Corporation. Read more.


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