Thursday Aug 07, 2014

Oracle's Siebel 8.2.2 support on Oracle Solaris Cluster software

Swathi Devulapalli

The Oracle Solaris Cluster 4.1 data service for Siebel on SPARC now supports Oracle's Siebel 8.2.2 version. It is now possible to configure the Siebel Gateway Server and Siebel Server components of Siebel 8.2.2 software for failover/high availability.

What it is

Siebel is the most popular CRM solution that delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. Siebel 8.2.2 is the first Siebel version that is certified and released for Oracle Solaris 11 software on the SPARC platform.

The Oracle Solaris Cluster 4.1 SRU3 software on Oracle Solaris 11 provides a high availability(HA) data service for Siebel 8.2.2. The Oracle Solaris Cluster data service for Siebel provides fault monitoring and automatic failover of Siebel application. The data service makes highly available two essential components of the Siebel application: Siebel Gateway Server and Siebel Server. A resource of type SUNW.sblgtwy monitors the Siebel Gateway server and a resource of type SUNW.sblsrvr monitors the Siebel server. The Oracle Solaris Cluster 4.1 SRU3 on Oracle Solaris 11 extends the support of this data service for Siebel 8.2.2.

With the support of Siebel 8.2.2 on Oracle Solaris 11, the features of Oracle Solaris 11 and Oracle Solaris Cluster 4.1 are available in the Siebel 8.2.2 HA agent. The HA solution for Siebel stack can be configured on a complete Oracle products stack with an Oracle Solaris Cluster HA solution available on each tier of the stack. For example, the Oracle Solaris Cluster HA Oracle agent in the database tier, the Oracle Solaris Cluster HA Siebel agent in the application tier and the Oracle Solaris Cluster HA Oracle iPlanet Web Server agent in the Web tier.

What’s new?

1. A new extension property Siebel_version has been introduced. This property indicates the Siebel server version number i.e 8.2.2, etc

The below example illustrates the usage of the Siebel_version property in the Siebel Gateway Server and Siebel Server resource creation.

Creation of Siebel Gateway Server resource:


Creation of Siebel Server resource:


2. Encryption facility for the HA-Siebel configuration files

The HA Siebel solution uses the database user/password and the Siebel user/password to execute the start, stop and monitor methods. These passwords are stored in scsblconfig and scgtwyconfig files located under the Siebel Server installation directory and Siebel Gateway Server installation directory respectively. The new HA-Siebel data service provides an option to encrypt these files that the agent decrypts before use.

The Oracle Solaris Cluster administrator encrypts the configuration files following the steps provided in the HA-Siebel document. The HA-Siebel agent decrypts these files and uses the entries while executing the start, stop and monitor methods.

For detailed information on the configuration of encrypted files, refer to Configuring the Oracle Solaris Cluster Data Service for Siebel (Article 1509776.1) posted on My Oracle Support at http://support.oracle.com. You must have an Oracle support contract to access the site. Alternatively, you can also refer to the Oracle Solaris Cluster Data Service for Siebel Guide.

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