Wednesday Sep 03, 2014

Introducing the My Oracle Support Accreditation for Oracle Retail

To help increase your expertise with My Oracle Support and with Oracle Retail applications, Oracle Retail Support announces its new accreditation for Oracle Retail. The Retail path is part of the My Oracle Support Accreditation Series which delivers a targeted learning experience.

The Level 1 My Oracle Support Accreditation will improve your skills on customizing My Oracle Support for your role in order to use it more effectively. The Level 2 Oracle Retail Accreditation is intended to deepen your understanding of Retail products and how to take advantage of the solutions, tools and knowledge that are important to the Retail product path solutions.

There is a Retail Documentation module contained in the path that provides detailed information on the various types of Retail documents and where to locate them, as well as use cases on how to use the documentation.   

Get accredited and be more efficient by knowing and understanding valuable tools and resources and resolve your issues more efficiently. 

Tuesday Mar 13, 2012

Announcing a Statement of Direction for Support Releases

Oracle Retail Release Strategy Statement of Direction (My Oracle Support Doc ID 1433358.1)

Oracle Retail is announcing the implementation of a modified approach for maintenance releases. The modified approach involves reducing the release mechanisms utilized to deliver defect fixes from three types – Bundles, Patches or Adhoc Individual Hotfixes – to two types – Patches or Adhoc Individual Hotfixes. Patches will become the primary mechanism for releasing defect fixes to our customers. For defects, which meet the criteria, Adhoc Individual Hotfixes will remain an option for delivering critical fixes. By adopting this release approach, the number of releases customers are required to adopt in a given year will be minimized. This approach will enable customers to maintain systems on the latest supported code base while providing flexibility during their critical time periods.

Friday Feb 24, 2012

Announcing Two Articles to Aid in Navigating Oracle Retail Documentation

The Oracle Retail Documentation Enhancements Summary (My Oracle Support Doc ID 1393487.1)

The Oracle Retail Documentation Enhancements Summary is an enterprise-level document that captures the major documentation changes for all the products that are part of recent enterprise releases. Designed as a convenient reference for retailers and partners, this document summarizes the documentation enhancements that have been released, from new help technologies to new Implementation Guides. Each chapter is dedicated to a specific solution unit and highlights the development-driven documentation enhancements by guide, product, and release.

Bill of Materials for the 13.2, 13.3, and 13.4 Oracle Retail Application Documentation Sets (My Oracle Support Doc ID 1393491.1)

The Oracle Retail Documentation Team has recently published a bill of materials for all of the 13.2/13.3/13.4 Oracle Retail application documentation. These enterprise releases included over 350 pieces of documentation to help internal and external customers install, use, and understand the Oracle Retail applications. Due to this significant amount of documentation, users can feel overwhelmed when attempting to locate the documentation related to their applications. This bill of materials list simplifies that process by providing a single enterprise snapshot.

About

The blog is designed to help retailers and partners receive regular updates about documentation releases at Oracle Retail.

Click here to subscribe RSS

Send your comments to us using the electronic mail address: retail-doc_us@oracle.com

Search

Categories
Archives
« March 2015
SunMonTueWedThuFriSat
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
    
       
Today