Tuesday Mar 13, 2012

Announcing a Statement of Direction for Support Releases

Oracle Retail Release Strategy Statement of Direction (My Oracle Support Doc ID 1433358.1)

Oracle Retail is announcing the implementation of a modified approach for maintenance releases. The modified approach involves reducing the release mechanisms utilized to deliver defect fixes from three types – Bundles, Patches or Adhoc Individual Hotfixes – to two types – Patches or Adhoc Individual Hotfixes. Patches will become the primary mechanism for releasing defect fixes to our customers. For defects, which meet the criteria, Adhoc Individual Hotfixes will remain an option for delivering critical fixes. By adopting this release approach, the number of releases customers are required to adopt in a given year will be minimized. This approach will enable customers to maintain systems on the latest supported code base while providing flexibility during their critical time periods.

Friday Feb 24, 2012

Announcing Two Articles to Aid in Navigating Oracle Retail Documentation

The Oracle Retail Documentation Enhancements Summary (My Oracle Support Doc ID 1393487.1)

The Oracle Retail Documentation Enhancements Summary is an enterprise-level document that captures the major documentation changes for all the products that are part of recent enterprise releases. Designed as a convenient reference for retailers and partners, this document summarizes the documentation enhancements that have been released, from new help technologies to new Implementation Guides. Each chapter is dedicated to a specific solution unit and highlights the development-driven documentation enhancements by guide, product, and release.

Bill of Materials for the 13.2, 13.3, and 13.4 Oracle Retail Application Documentation Sets (My Oracle Support Doc ID 1393491.1)

The Oracle Retail Documentation Team has recently published a bill of materials for all of the 13.2/13.3/13.4 Oracle Retail application documentation. These enterprise releases included over 350 pieces of documentation to help internal and external customers install, use, and understand the Oracle Retail applications. Due to this significant amount of documentation, users can feel overwhelmed when attempting to locate the documentation related to their applications. This bill of materials list simplifies that process by providing a single enterprise snapshot.

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The blog is designed to help retailers and partners receive regular updates about documentation releases at Oracle Retail.

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