Announcing a Statement of Direction for Support Releases

Oracle Retail Release Strategy Statement of Direction (My Oracle Support Doc ID 1433358.1)

Oracle Retail is announcing the implementation of a modified approach for maintenance releases. The modified approach involves reducing the release mechanisms utilized to deliver defect fixes from three types – Bundles, Patches or Adhoc Individual Hotfixes – to two types – Patches or Adhoc Individual Hotfixes. Patches will become the primary mechanism for releasing defect fixes to our customers. For defects, which meet the criteria, Adhoc Individual Hotfixes will remain an option for delivering critical fixes. By adopting this release approach, the number of releases customers are required to adopt in a given year will be minimized. This approach will enable customers to maintain systems on the latest supported code base while providing flexibility during their critical time periods.

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