Wednesday Dec 02, 2015

Obtaining Oracle Software

As of October 2, 2015, the global standard for distribution of Oracle's commercial software is by electronic delivery from the Oracle Software Delivery Cloud.

What to Expect:

Oracle Software Delivery Cloud will continue to be the single global source for downloading Oracle's commercial software.
• Patches will be available from the same interface in My Oracle Support.
• Customers can request physical media through My Oracle Support on an exception basis, subject to approval. Note: Physical delivery of patch media does not require approval.
• If approved, only the media files that map specifically to the software license will ship; bundling multiple products into a media pack is now obsolete.

See Information Center - Obtaining Oracle Software (Doc ID 2044584.2) for further information.

Friday Aug 15, 2014

Exclusive Expert and Peer-Led Sessions—Only at Oracle OpenWorld

With more than 2,500 sessions, dozens of hands-on labs, hundreds of demos, four Exhibition Halls, and countless meet-ups, Oracle OpenWorld is the place to learn, share, and network.

Planning ahead is always a smart move and here are some links to help you plan your Oracle OpenWorld schedule.

You will hear directly from Oracle Thought leaders, Oracle Support experts and their peers about how to succeed across the Oracle stack—from Oracle Consulting Thought Leader sessions dedicated to the cloud to hands on demos showing the value of My Oracle Support—Oracle Open World is your one stop shop for everything Oracle.

Featured sessions include:

Visit the Support & Services Oracle OpenWorld website to discover how you can take advantage of all Oracle OpenWorld has to offer. With 500 Services experts, 50+ sessions, networking events and demos of powerful new support tools, customers will find relevant, useful information about how Oracle Services enables the success of their Oracle hardware and software investments.

Thursday Aug 07, 2014

Learn, Connect and Explore at Oracle OpenWorld 2014

Oracle OpenWorld is once again upon us and Oracle Services will be front and center! More than 500 experts from across Services will be on hand September 28 - October 2 to share best practices for adopting and optimizing Oracle technology.

[Read More]

Monday Oct 14, 2013

Oracle Day 2013

Did you miss Oracle OpenWorld? Then this might be just the event for you!

Oracle Day is a global event series that will be held in 75 cities worldwide. Events begin in mid-October 2013 and run through January 2014. These events are cross-stack, covering Oracle technology, applications, and hardware. This year our theme is “Innovation in Practice,” and attendees will hear engaging stories of companies who are driving innovation with Oracle’s help.

Oracle Day provides an opportunity for our customers to get a one-day, high-level overview of everything Oracle offers across the complete stack. It communicates Oracle’s high-level value proposition of driving innovation through simplified IT. It’s also a good opportunity for those who were unable to attend Oracle OpenWorld San Francisco 2013 to hear about the latest Oracle announcements firsthand.

Check out the schedule, then register here.

Friday Apr 05, 2013

Welcome to the NEW Portals Proactive Blog


This is our first post and as such it is an opportunity to introduce ourselves and our mission. 

Who Are we?

We are a small team of support engineers working within the Middleware Portals Product Set. This includes:-

  • Oracle Portal
  • Oracle WebCenter Portal
  • WebCenter Interaction
  • WebLogic Portal

Our Mission

• To improve customer knowledge by informing and sharing with you our experiences with the products
• To inform you of ways to avoid / prevent issues when working with our products
• To enable a faster resolution of problems when they occur

Our Team Activities

• Enhancing and maintaining our knowledge base
• Improving our product diagnostic capabilities
• Improving the product documentation
• Coordinating issues and questions with Product Management and Development
• Communicating all new features and releases
• Raising awareness of new documents, tools, etc.
• Maintaining an open channel for feedback and responding appropriately

Our hope is that this blog will serve as a two-way communication channel. Although we obviously want new resources to be utilized we are also very interested in feedback on what we can improve. Many suggestions we can act on immediately while others may take more time but all of them will be acknowledged and followed up on.

Thank you for your time and we look forward to both informing and working with you. Please feel free to comment on any article.

This is the official blog of the Portals Proactive Support Team. Here we will provide information on our activities, publications, product related information and more. Additionally we look forward to your feedback to improve what we do.


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