Monday Feb 24, 2014

Olympic Athletes Wish They Knew Our Quick Training Secrets

Complements of Irina!

All the talk on the planet lately is about the Olympics, everyone cheering for the individuals who have dedicated their lives to pushing the human body to its limits. We admire and respect them, sometimes wish we had a fraction of that dedication. There is no quick route to that level of fitness and skill.

Seeing snow on the ground as I look out the window, my thoughts wander toward summer, remembering the color "green", and I begin preparing for a half marathon -- just a few months of training followed by a couple of hours of stress on the race course. There will be no cheering crowd throwing me flowers as I cross the finish line, only satisfaction in achieving a goal that I worked hard for.

Do you spend a lot of time training, not just in your personal life, but also at work?

We just upgraded the MOS Communities (MOSC) to Jive, merged them with the OTN Forums, so now we are together having to learn to navigate the new interface, along with all our other tasks.

One thing that might help you quickly get up to speed with the new MOSC and other features of MOS is this article, that has short videos explaining different MOS features:

Discover how to use My Oracle Support Video Series (Doc ID 603505.1)

  • How do you stay on top of the latest patches?
  • Where can you check that products are certified to work together before you begin installing willy nilly?
  • Is there a way to access our knowledge base while you're standing in line at the grocery store?
  • Will your product really be desupported at the end of the year?

All these and more are covered. Check out the videos while you're on the treadmill, and improve your life in multiple ways simultaneously.

We also have webcasts coming up that you might be interested in:

Get Proactive Essentials Webcast Series - My Oracle Support Community (Doc ID 1615047.1)
  • Register for one of many in the timezone of your choice (through March). Lasting 40 minutes, these sessions will get you setup and using the new MOS Community in record time
Essentials Webcast: Oracle Cloud Support (Doc ID 1555872.1)
  • Thirty minute presentations, scheduled through February, will explain what Cloud Support is all about. Sign up for one today!

There are times when long trainings make enormous impact. Other times when they don't. We hope that we can streamline the work-related trainings so that you can devote more time to personal goals.

Happy Trails

Friday Feb 07, 2014

Upcoming WebCenter Customer Advisory Board (CAB) Meetings in March and April, 2014

Message from the WebCenter Customer Advisory Board (CAB):

The Oracle WebCenter CAB is a program sponsored by the WebCenter product team. The program goal is for the WebCenter product team to partner directly with a select group of existing customers for product strategy and direction. It is an invaluable forum for our members to foster direct relationship with our product team, and actively participate and influence our product development lifecycle (e.g. provide feedback, validate strategy, test and evaluate our beta releases, etc). In addition, members will be able to network with peers from other companies which are members of our CAB.

In North America, we meet bi-annually for in-person sessions (usually around Oracle OpenWorld and COLLABORATE time frames). Our next in-person WebCenter Customer Advisory Board meeting in North America will be at COLLABORATE 14 in Las Vegas. COLLABORATE is from April 7-11, 2014. Our CAB is on Sunday April 6, in Las Vegas. (Note: Attending COLLABORATE is NOT a requirement to attend the CAB).

For customers based in Europe, Middle East, and Africa (EMEA) unable to travel to the U.S. for CAB meetings, we meet once per year. This year's in-person CAB meeting for EMEA is planned for March 11-12, in Vienna, Austria.

At either CAB meeting, attendees will have an opportunity to participate in intimate discussions around forward-looking WebCenter product features and roadmaps, as well as to have one-on-one sessions directly with WebCenter product leads.

WebCenter CAB is a selective membership forum. For membership candidacy and/or interests to participate in either of the CAB meetings above, please contact Jon Huang

Thursday Feb 06, 2014

New My Oracle Support Community (MOSC) Platform

The My Oracle Support Community (MOSC) recently migrated to a new platform with a completely new look and feel and navigation.  There is a series of 5 short videos to help learn the basic features and get you started.  Please see My Oracle Support Community - New Platform Overview to start out with the first video.  Once done with that video, click on the [ Watch the Next in this series ] at the bottom left and it will automatically take you to the next video in the series.  Each video page has the [ Watch the Next in this series ] link to advance to the next video.

Although it is preferable to watch the videos in sequence, you can also individually select which videos you want to watch.  For reference, here are the individual links to the five videos in the series:

My Oracle Support Community - New Platform Overview [ Video 1 ] (Doc ID 1614073.1)
My Oracle Support Community - How to complete your profile setup. [ Video 2 ] (Doc ID 1614358.1)
My Oracle Support Community - How to start a community discussion [ Video 3 ] (Doc ID 1614724.1)
My Oracle Support Community - How to reply to discussions [ Video 4 ] (Doc ID 1614734.1)
My Oracle Support Community - Participating in the community [ Video 5 ] (Doc ID 1614725.1)

Monday Jan 27, 2014

IMPORTANT: My Oracle Support Community and OTN Profiles Merge January 31, 2014

For My Oracle Support Community Users...

On January 31, 2014, we plan to migrate the My Oracle Support Community (MOSC) to the same platform used for the Oracle Technology Network (OTN) forums.
[Read More]

Wednesday Jan 15, 2014

WebCenter Portal 11gR1 PS7 Bundle Patch 2 ( Released

The WebCenter Portal 11gR1 PS7 Bundle Patch 2 ( was released on January 15, 2014.

The patch can be downloaded from Patch 17641297 WEBCENTER PORTAL BUNDLE PATCH

For more information see Recommended Patches for Oracle WebCenter 11g (Doc ID 1087226.1)

The next quarterly Bundle Patch is tentatively scheduled for April 15, 2014.

Tuesday Jan 14, 2014

Oracle Critical Patch Update (CPU) for January 2014

The January 2014 Oracle Critical Patch Update (CPU) has been released.  Please see Oracle Critical Patch Update Advisory - January 2014 for more details.

Critical Patch Updates are released on the Tuesday closest to the 17th day of January, April, July and October. The next four dates are:
  • 15 April 2014
  • 15 July 2014
  • 14 October 2014
  • 20 January 2015
[Read More]

Tuesday Dec 17, 2013

Did Your Question Get Answered in My Oracle Support Community?

One of the primary goals of My Oracle Support Community is answering your questions with a Correct or Helpful reply.

Sometimes it is hard to tell if you got the information you needed! As the person asking the question, you can let the community know which replies you found correct and which ones were helpful.

[Read More]

Wednesday Dec 04, 2013

Oracle Fusion Middleware Support News : December 2013

See the latest Fusion Middleware Support News : December 2013!


Internet Explorer 7 (IE7) De-Supported as Certified Browser

Beginning April 4, 2014, Internet Explorer 7 (IE7) will be de-supported as a certified browser for My Oracle Support ( and the Cloud Support Portal, impacting both Oracle employees and customers. Customers will receive a communication (link) informing them of the IE7 changes and that they should make the transition to a higher browser version.

Please upgrade your browser version if you are currently an IE7 user. Supported browsers certified on My Oracle Support can be seen in the Supported Browser article.

IMPORTANT: It is recommended that customers do not upgrade to IE11 as it is currently not certified to run with My Oracle Support and the Cloud Support Portal. Plans to support IE11 are targeted for January 31, 2014.

Monday Nov 25, 2013

Support for Internet Explorer 11 (IE 11) with WebCenter Portal

Oracle has certified IE11 (Internet Explorer 11) for WebCenter Portal and  For additional details (including related patches), please see Supportability on Internet Explorer 11 (IE11) with Oracle WebCenter (Doc ID 1602954.1).

Also, be sure to check out the Middleware Certification Community for all of your Middleware Certification questions.  If you have additional questions relating to this topic you can post it out on the Middleware Certification Community.

Thursday Nov 14, 2013

The Sky is NOT Falling, Your Java is Fine!

If you continue to ensure that you are upgrading and maintaining current releases of your Java Runtime Environment, along with all of the products that rely on it, you won't have anything to worry about.[Read More]

Friday Nov 08, 2013

NEW - Oracle Certifications and Documentation Available for Pre-Acquisition Sun/BEA Products

If you have been looking for Oracle certification information or documentation for the pre-Acquisition Sun/BEA products, such as WebLogic Portal (WLP), you can now find them at the Certifications Central Hub.[Read More]

Tuesday Oct 22, 2013

October 2013 Fusion Middleware (FMW) Proactive Patches released

We are glad to announce that the following Fusion Middleware (FMW) Proactive  patches were released on October 15, 2013.

Bundle Patches
Bundle patches are collections of controlled, well tested critical bug fixes for a specific product  which may include security contents and occasionally minor enhancements. These are cumulative in nature meaning the latest bundle patch in a particular series includes the contents of the previous bundle patches released.  A suite bundle patch is an aggregation of multiple product  bundle patches that are part of a product suite.
  • Oracle Identity Management Suite Bundle Patch consisting of
    • Oracle Identity Manager (OIM) bundle patch
    • Oracle Access Manager (OAM) bundle patch.
    • Oracle Adaptive Access Manager (OAAM) bundle patch.
    • Oracle Entitlement Server (OES) bundle patch.
  • Oracle Identity Management Suite Bundle Patch consisting of
    • Oracle Access Manager (OAM) bundle patch.
    • Oracle Adaptive Access Manager (OAAM) bundle patch.
    • Oracle Entitlement Server (OES) bundle patch.
  • Oracle Identity Analytics (OIA )  bundle patch.
  • Oracle GlassFish Server (OGFS), and bundle patches.
  • Oracle iPlanet Web Server (OiWS) 7.0.18 bundle patch
  • Oracle SOA Suite (SOA) bundle patch
  • Oracle WebCenter Portal (WCP) bundle patch
  • Sun Role Manager (SRM) 4.1.7 and bundle patches.

Patch Set Updates (PSU)
Patch Set Updates (PSU)  are collections of well controlled, well tested critical bug fixes for a specific product  that have been proven in customer environments. PSUs  may include security contents but no  enhancements are included. These are cumulative in nature meaning the latest PSU  in a particular series includes the contents of the previous PSUs  released.
  • Oracle Exalogic Physical Linux x86-64 and Physical Solaris x86-64 PSUs.
  • Oracle WebLogic Server and PSUs.

Critical Patch Update (CPU)
The Critical Patch Update program is Oracle's quarterly release of security fixes.

The following additional patches were released as part of Oracle's Critical Patch Update program:
  • Oracle JDeveloper, and
  • Oracle Outside In Technology 8.4.0 and  8.4.1
  • Oracle Portal
  • Oracle Security Service, and
  • Oracle WebCache and
  • Oracle WebCenter Content,, and
  • Oracle WebServices and

For more information:

WebCenter Portal 11gR1 PS7 Bundle Patch 1 ( Released

The WebCenter Portal 11gR1 PS7 Bundle Patch 1 ( was released on October 15, 2013.

The patch can be downloaded from Patch 17299932 WEBCENTER PORTAL BUNDLE PATCH

For more information see Recommended Patches for Oracle WebCenter 11g (Doc ID 1087226.1)

The next quarterly Bundle Patch is scheduled for 14-Jan-2014.

Monday Oct 14, 2013

Oracle Day 2013

Did you miss Oracle OpenWorld? Then this might be just the event for you!

Oracle Day is a global event series that will be held in 75 cities worldwide. Events begin in mid-October 2013 and run through January 2014. These events are cross-stack, covering Oracle technology, applications, and hardware. This year our theme is “Innovation in Practice,” and attendees will hear engaging stories of companies who are driving innovation with Oracle’s help.

Oracle Day provides an opportunity for our customers to get a one-day, high-level overview of everything Oracle offers across the complete stack. It communicates Oracle’s high-level value proposition of driving innovation through simplified IT. It’s also a good opportunity for those who were unable to attend Oracle OpenWorld San Francisco 2013 to hear about the latest Oracle announcements firsthand.

Check out the schedule, then register here.


This is the official blog of the Portals Proactive Support Team. Here we will provide information on our activities, publications, product related information and more. Additionally we look forward to your feedback to improve what we do.


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